2025 Mazda CX-50

While driving my 2025 Mazda CX-50, the entire center-dash climate control panel (HVAC module) suffered a sudden, spontaneous, and total electrical power blackout. The unit completely loses power and goes dark exactly as if the power button was pressed. This is a recurring failure that occurs after only a few minutes of vehicle operation. This electrical failure immediately cuts all airflow and A/C cooling to the cabin. The unit can temporarily be turned back on manually, only to black out and fail completely again minutes later. This represents my second consecutive modern Mazda vehicle to experience an early-mileage HVAC hardware/electrical failure (previously a CX-30), indicating a dangerous, recurring manufacturing defect in Mazda’s electrical/climate control architecture that requires a formal safety recall. Additional Considerations: Distraction and Loss of Driver Focus, Rapid Window Fogging and Blindness, Extreme Heat Exhaustion and In-Cabin Medical Emergency, and Broader Electrical Fault Concerns.

Stopped at a convenience store in [XXX] . Upon return to vehicle, it would not start. A check engine light and steering alert came on. According to ChatGPT it appeared to be an electrical problem. AI recommended that the vehicle be "rebooted". That entailed putting the car in Park, turning the ignition off, turning off all accessories, getting out of the car, locking it with the FOB, and walking away from the car with the FOB. Don't return until after 5 minutes or more. The second incident occurred on the out skirts of [XXX] . The instrument panel went dark for a half a second or so. Once it became illuminated, another warning alert appeared: Telematics Communication Unit Malfunctioned. AI suggest not turning ignition off until we reached our final distination. Have a dealer run a diagnostic scan on the voltage system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)