2018 Mazda CX-5

The radio changes stations by itself, speakers/music goes in and out. The screen freezes and cannot change stations. And also the car lags on taking off sometimes. Often smells like fuel when you turn on the car, Assuming a fuel pump issue, not sure. I spoke to the salesman who sold me the car (adam) within less than 30 days of having the vehicle and told me the electrical issue with radio would be covered. Then when I called to have the issue fixed I was told it wasnt going to fixed on their behalf. This car was sold to me with a few issue that I was not aware at the time of purchase.

This car that I financed on [XXX] 2024 has been back to the dealership over 6 times. My car loses power on the freeway and all main roads. I push the gas pedal and nothing happens so I am forced to pull over and turn the car off and restart it again. It's very dangerous when I'm merging on the freeway and I cannot accelerate and have to pull over in traffic. Sports cars International in Lynnwood Washington is well aware of the issues I've been having and they have not fixed them. They have allowed me to drive off the lot knowing I am in a car that is dangerous and unsafe, a car that could kill another family or myself. They are unresponsive to call of my phone calls and emails. This car has had nothing but problems since then day I drove it of the lot. Come to find out from their Yelp and BBB reviews thus happens to a lot of people that buy cars from them. They are rude to me and I feel like I'm on danger every time I drive this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Despite a recall on the fuel pump, there continues to be a problem but instead of the “back” fuel pump that was fixed, the “front” fuel pump seems to be having the same issue. When taken to the dealer, the code P0087- fuel rail/system pressure too low shows up. This is causing car to stall, unable to pick up speed or simply pick up too much speed when attempting to accelerate. It’s a safety hazard for a car less than 6 years old.

The cylinder head and timing cover are leaking oil and need to be replaced. It is at the dealer and available for inspection. The car started smoking and lost oil obscuring my vision. The problem appears to be well known by the dealer and they were able to diagnose the issue. The vehicle has only been inspected by the dealer where I purchased it. There were no warning lamps, messages or other symptoms. This vehicle has had regular maintenance per the manufacturers specifications since it was purchased new.

Vehicle engine has stalled multiple times at low speeds. Vehicle will not restart immediately. In order to get vehicle to restart, gas must be revved while pressing start button to get engine to restart. It appears as if fuel is not being delivered to engine. Electrical components remain functional. Vehicle was inspected by dealer and issue could not be recreated. No issues were found. No warning lights displayed or codes found upon inspection. No symptoms of problem; occurrence is sporadic. It has caused traffic and safety hazards due to stalling in roadways.

This vehicle has stalled out while driving at least 4-5 times since purchasing it in 2018, although issues started about 2020 or 2021. It usually starts with the radio console either malfunctioning or going dead completely while I’m driving and several minutes later (usually after stopping at a red light but sometimes while actively driving) the car stalls out in the middle of traffic. It starts up after few minutes but it’s a very dangerous situation. It also sometimes hesitates when putting my foot on the gas, as if there’s a fuel injection problem. I already got all the recalls fixed but there’s obviously other significant problems with this vehicle. If it causes me to get injured I will be taking legal action.

After driving for approximately 1 minute, the vehicle approached a stop sign and car stalled and would not restart. When attempting to restart vehicle, engine was firing but not turning over. Attempted to jump start the vehicle with no success until vehicle was given throttle at which point it restarted. No lights were illuminated prior to the incident, but when the vehicle stalled the battery light and check engine light illuminated.