2018 Mazda CX-5

2018 MAZDA CX-5 WHEN I CHECK THE OIL IT IS EXTREMELY OVER FULL AND STRONG ODOR OF GAS WHEN THE DIPSTICK IS PULLED OUT TO BE WIPED OFF. IT IS LIKE 4 INCHES ABOVE THE MAX MARK/ OIL IS VERY THIN. THIS IS AN EXCESSIVE AMOUNTS OF GAS IN THERE.I WARM UP MY CAR BEFORE LEAVING AND DRIVE IT REGULARLY EVERYDAY. THIS IS VERY BAD I READ THAT GAS IS NOT A LUBRICANT AND WASHES THE OIL OUT OF WHERE IT NEEDS TO BE LUBRICATING ENGINE. IT CONTINUES TO HAPPEN. CHECKED MANUAL TO MAKE SURE I AM CHECKING IT CORRECTLY. SAYS TO GET TO OPERATING TEMP. WAIT 5 MIN TO LET OIL SETTLE BACK INTO ENGINE THEN CHECK IT. I CONTACT MAZDA CORPS AGAIN, THEY HAVE ME TAKE CAR TO VALLEJO TO INSPECT IT WITH THEIR REGIONAL TECHNICAL SPECIALIST, THEN LEAVE IT THERE FOR REPAIRS. DURING THIS INSPECTION WE DISCOVER OIL LEAKING FROM THE REAR MAIN SEAL. THEIR SPECIALIST CONFIRMS WHERE IT IS LEAKING. I LEAVE MY CAR 5 DAYS. THEN THEY CALL ME TO PICK IT UP TO TAKE IT TO HANSEL MAZDA IN SANTA ROSA. BEFORE I DROP IT OFF FOR REPAIRS I HAVE THE OIL CHANGED AT HANSEL MAZDA. THEN A FEW DAYS LATER I CHECK THE OIL, AGAIN IT IS EXTREMELY OVER FULL WITH STRONG ODOR OF GAS. I TAKE IT TO HANSEL MAZDA TO HAVE IT CHECKED TO CONFIRM THAT THIS IS HAPPENING AND MAKE APP TO HAVE THE OIL LEAK THAT WAS CONFIRMED BY MAZDA'S SPECIALIST AND THIS PROBLEM OF GAS GETTING INTO THE OIL FIXED. I CHECK OIL BEFORE DROPPING IT OFF AT HANSEL, IT IS WAY OVER FULL AND VERY THIN. DROP IT OFF, THEY KEEP IT FOR 5 DAY TOO THEN SAY THERE IS NO OIL LEAK AND NOTHING WRONG WITH MY CAR. THEY SAID THEY DID ANYTHING TO MY CAR EXCEPT INSPECT IT. IT IS RUNNING DIFFERENT. I CHECK OIL NEXT DAY IT IS VERY THICK AND VERY LOW AT THE MINIMUM MARK ON DIPSTICK. THE OIL HAS NEVER READ THIS LOW ON THE DIPSTICK HANSEL MAZDA MUST HAVE TAKEN A LOT OF OIL OUT TO COUNTER FOR ALL THE EXCESSIVE AMOUNTS OF GAS GETTING THERE AND ADDED SOMETHING TO TRY TO SEAL THE LEAK. THEY LIE

1509 MILES ON MY NEW MAZDA CX 5 PURCHASED AT MARIN MAZDA IN SAN RAFAEL CA. ON MAY 22, 2018 THIS VEHICLE KEEPS HAVING SOME KIND OF WHAT FEELS LIKE A WHEEL RESISTANCE ISSUE. NOT SURE IF IT IS SOMETHING HAPPENING IN THE DRIVE TRAIN OR TRANSMISSION. ALSO NOT SURE IF IT HAS ANYTHING TO DO WITH THE WAY THE VEHICLE STARTS EVERYDAY - THIS CAR OVER REVS ITSELF WHEN STARTED FIRST THING TICKING VERY LOUDLY, RATTLING , PINGING ALL KINDS OF DIFFERENT NOISES. IT IS TICKING SO LOUDLY BECAUSE IT IS OVER REVVING ITSELF AND THERE IS NO OIL THROUGHOUT THE ENGINE YET. EVEN AFTER IT STOPS OVER REVVING AFTER A FEW MINUTES THE CAR CONTINUES TO HAVE EXCESSIVE ENGINE NOISE THE SERVICE ADVISOR AT MARIN MAZDA INSISTS THAT THIS IS NORMAL FOR MAZDA'S TO SOUND LIKE THIS & IS OK. I DON'T BELIEVE HIM. THIS KIND OF START UP EVERYDAY IS GOING TO CAUSE PROBLEMS IN THIS ENGINE QUICKLY AND PREMATURE FAILURE OF THIS CARS ENGINE. MAZDA DEALERS ARE CONCEALING SOME DEFECT THAT IS CAUSING THIS CAR TO START LIKE THIS. THIS IS SOMETHING THAT SHOULD HAVE BEEN DISCLOSED TO THE CUSTOMERS BEFORE THEY SELL THIS CAR. BECAUSE IT DID NOT SOUND LIKE THIS WHEN I TEST DROVE IT. THAT IS BECAUSE THEY TAKE YOU INSIDE WHILE THE CAR IS WARMED UP SO YOU CAN'T HEAR IT. THAT IS CONCEALING THIS MAJOR ISSUE FROM THE CONSUMER. THIS IS MAZDA'S STANDARDS OF DOING BUSINESS. CONCEALING KNOWN DEFECTS OF THEIR VEHICLES THEN WHEN A CUSTOMER BRINGS THE VEHICLE IN FOR REPAIR THEY TELL THEM IT IS OPERATING AS IT WAS INTENDED TO BY THE MANUFACTURE. IF THIS IS CORRECT THEN THESE THINGS SHOULD HAVE BEEN PRINTED ON THE WINDOW STICKER ON THE CAR NOT CONCEALED AND NOT MENTIONED TO THE CUSTOMERS. THIS IS VERY DECEPTIVE FOR MAZDA, IT'S DEALERS AND REPRESENTATIVES TO HIDE AND LIE ABOUT THE MERCHANTABILITY CONDITION OF THIS VEHICLE. BECAUSE NOBODY WANTS TO BUY A BRAND NEW CAR THAT SOUNDS LIKE A RATTLE TRAP GHETTO SLED WHEN IT IS STARTED EVERYDAY.

JUNE 4 2018 MY BRAND NEW 2018 MAZDA CX 5 THAT I BOUGHT FROM MARIN MAZDA IN SAN RAFAEL CA DRIVING ON FREEWAY AT APPROXIMATELY 68 MPH MY CAR SUDDENLY IS SLOWING DOWN- LIKE SELF BRAKING ON ITS OWN- I WAS NOT BRAKING- THIS WAS HAPPING WHILE I WAS ACCELERATING -IT FELT LIKE I WAS TOWING A LARGE TRACTOR - THIS RESISTANCE KEEPS RECURRING CAUSING SAFETY CONCERN AS WELL AS BAD GAS MILEAGE- WHILE THIS ISSUE IS HAPPENING I GET BETWEEN 15 -17 MILES PER GAL. - TOOK PICTURES OF FUEL MONITORING SYSTEM. HAVING TO MAKE MY WAY TO THE NEAREST EXIT WITH CARS HONKING AT ME WAS DANGEROUS. CAR HAD 350 MILES ON IT. TOOK CAR BACK TO MARIN MAZDA A COUPLE DAYS LATER FOR THIS ISSUE AND BECAUSE IT IS VERY LOUD WITH EXCESSIVE ENGINE NOISE WHEN STARTED EVERYDAY. VERY CONCERNING AS TO IT BEING A NEW CAR. DEALER SAID THAT'S JUST HOW MAZDA'S SOUND IT'S OK WE DIDN'T NOTICE ANYTHING OUT OF THE ORDINARY. YOUR CAR IS FINE. THE WHEEL RESISTANCE YOU ARE FEELING IS PROBABLY BECAUSE THEY SPRAY STUFF ON THE CAR TO PREVENT RUST BEFORE THEY SHIP VEHICLE, THAT COATING JUST NEEDS TO BURN OFF. SO YOU NEED TO DRIVE IT TO BURN IT OFF. YOUR CAR IS OPERATING THE WAY IT WAS INTENDED TO. REALLY - THIS IS NOT HOW ANY NEW CAR SOUNDS OR DRIVES. I HAVE A PASSENGER WITH ME AT THIS TIME HE ALSO STATED THIS WAS NOT A NORMAL CONDITION FOR ANY VEHICLE THAT IS OPERATING PROPERLY.

TAKATA RECALL. I PURCHASED A BRAND NEW MAZDA CX-5 SPORT FROM A MAZDA DEALERSHIP ON 6/4/2018. ON 7/31/ 2018 THE CHECK ENGINE LIGHT CAME ON SO I TOOK IT BACK TO THE DEALERSHIP WITH ONLY 2,357 ON THE ODOMETER. MY CX-5 WAS IN THE SHOP FROM 7/31/ 2018 UNTIL 8/10/ 2018, DURING THE FIRST CAR REPAIR ATTEMPT, HERITAGE MAZDA TOWSON REPLACED THE OIL PUMP STRAINER, DURING THE SECOND REPAIR ATTEMPT, THE DEALERSHIP REPLACED THE OIL PRESSURE SWITCH. ON 10/10/2018, THE CHECK ENGINE LIGHT CAME ON WHILE I WAS TRAVELING TO VIRGINIA BEACH. SO, I TOOK MY CAR TO THE MAZDA DEALERSHIP THERE IN VIRGINIA BEACH TO HAVE MY CAR SERVICED. THE VERY NEXT DAY, I WAS INFORMED BY THE SERVICE CONSULTANT THAT MY MAZDA CX-5 HAD A DEFECTIVE OIL PRESSURE SWITCH AND THAT A REPLACEMENT PART HAD BEEN ORDERED. ON 10/12/2018, WHEN I RETURNED TO THE MAZDA DEALERSHIP, I WAS INFORMED BY THE SERVICE MANAGER, THAT MY MAZDA CX-5 NEEDED A REPLACEMENT ENGINE WITH ONLY 5,796 MILES ON THE ODOMETER. MY CAR HAS BEEN OUT OF SERVICE FOR 32 DAYS COLLECTIVELY.

ENGINE MAKES LOUD NOISES AFTER DRIVING AND ACTS LIKE IT'S EXHAUSTED. THIS ALWAYS HAPPENS WHEN PARK THE CAR AND GET OUT OF IT. THERE IS A SLIGHT BURNING SMELL (WHICH I WAS TOLD WOULD WEAR OFF AFTER THE FIRST COUPLE HUNDRED MILES), BUT IT'S STILL DOING THIS. IT'S LIKE THE ENGINE OVER HEATED (WHICH NO INDICATOR) AND IT NEEDS TO COOL OFF. THE SMELL IS THE MOST CONCERNING PART.