NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
510 reports12,000 miles · Nov 27, 2018
Exterior Lighting
2016 MAZDA CX-5 SUV PASSENGER SIDE DAYTIME RUNNING LIGHT STARTED FLICKERING AND BECAME DIM AT ONLY AROUND 12K MILES. MY WARRANTY HAS ALREADY EXPIRED DUE TO THE FACT THAT I BOUGHT IT IN 2015 TIME FRAME. THE FACT THAT MANY OTHER CX-5 OWNERS ALSO HAVE ENCOUNTERED THE SAME PROBLEM, AT VERY LOW MILEAGES, SUGGEST THAT THERE IS DEFINIT…
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2016 MAZDA CX-5 SUV PASSENGER SIDE DAYTIME RUNNING LIGHT STARTED FLICKERING AND BECAME DIM AT ONLY AROUND 12K MILES. MY WARRANTY HAS ALREADY EXPIRED DUE TO THE FACT THAT I BOUGHT IT IN 2015 TIME FRAME. THE FACT THAT MANY OTHER CX-5 OWNERS ALSO HAVE ENCOUNTERED THE SAME PROBLEM, AT VERY LOW MILEAGES, SUGGEST THAT THERE IS DEFINITELY A PRODUCT DEFECT WHICH IS ALSO A SAFETY RELATED PROBLEM, GIVEN MORE TIME DOWN THE LINE.
NHTSA ODI #11154338
Mileage unknown · Nov 10, 2018
EngineCrash
IN A PARKING SPACE, FOOT ON BRAKE, MOVING GEARSHIFT TO PARK, ENGINE REVVED AND CAR LUNGED FORWARD WITH CAR IN PARK AND MY FOOT ON THE BRAKE. IT JUMPED THE CONCRETE BUMPER, RAN OVER HANDICAP PARKING SIGN AND HIT CAR IN ADJACENT PARKING SPACE HARD ENOUGH TO MOVE IT BACK INTO THE DRIVING LANE OF PARKING LOT. AT THAT POINT THE CAR S…
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IN A PARKING SPACE, FOOT ON BRAKE, MOVING GEARSHIFT TO PARK, ENGINE REVVED AND CAR LUNGED FORWARD WITH CAR IN PARK AND MY FOOT ON THE BRAKE. IT JUMPED THE CONCRETE BUMPER, RAN OVER HANDICAP PARKING SIGN AND HIT CAR IN ADJACENT PARKING SPACE HARD ENOUGH TO MOVE IT BACK INTO THE DRIVING LANE OF PARKING LOT. AT THAT POINT THE CAR STOPPED. WE PULLED IT BACK INTO PARKING SPACE TO HELP MOVE OTHER HIT CAR OUT OF TRAFFIC
NHTSA ODI #11150706
Mileage unknown · Nov 9, 2018
Electrical System
RADIO START AND FEW SECONDS LATER IT SHUTS DOWN COMPLETELY
NHTSA ODI #11150314
45,000 miles · Oct 23, 2018
Parking Brake
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHEN THE VEHICLE WAS STARTED, THE BRAKE AND ELECTRIC PARKING BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE MYERS MAZDA (713-587-9948, LOCATED AT 16500 NORTHWEST FWY, HOUSTON, TX 77040) WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE MODULE NEEDED TO BE REPLACED. THE MANU…
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TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHEN THE VEHICLE WAS STARTED, THE BRAKE AND ELECTRIC PARKING BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE MYERS MAZDA (713-587-9948, LOCATED AT 16500 NORTHWEST FWY, HOUSTON, TX 77040) WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A "SAFETY CONCERN" WOULD BE SUBMITTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
NHTSA ODI #11142185
24,000 miles · Oct 16, 2018
Exterior Lighting
2016 MAZDA CX5 GRAND TOURING W/LED LIGHTING RIGHT DAYLIGHT RUNNING LIGHT (DLR) HAS FAILED. MY 2016 CX-5 HAS 25,400 MILES AND IS 3 MONTHS OUT OF WARRANTY. THESE HEADLIGHT UNITS ARE SEALED, IF ANY LIGHT IN THE UNIT FAILS, I AM TOLD BY MAZDA THRE IS NO REPAIR EXCEPT FOR A COMPLETE HEADLIGHT UNIT. IF A BLUB FAILS THE ENTI…
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2016 MAZDA CX5 GRAND TOURING W/LED LIGHTING RIGHT DAYLIGHT RUNNING LIGHT (DLR) HAS FAILED. MY 2016 CX-5 HAS 25,400 MILES AND IS 3 MONTHS OUT OF WARRANTY. THESE HEADLIGHT UNITS ARE SEALED, IF ANY LIGHT IN THE UNIT FAILS, I AM TOLD BY MAZDA THRE IS NO REPAIR EXCEPT FOR A COMPLETE HEADLIGHT UNIT. IF A BLUB FAILS THE ENTIRE HEADLIGHT UNIT MUST BE REPLACED AT A $1600 COST. ONLY A MAZDA DEALER CAN REPLACE THE HEADLIGHT UNIT. GOOD LUCK IF THERE IS NO MAZDA DEALER NEARBY. THIS IS UNACCEPTABLE TO ME BECAUSE THIS IS COMMON FAILURE IN MANY OTHER CX-5'S. THIS IS DEFINITELY A SAFETY ITEM, DRIVING AT NIGHT AND A ENTIRE HEADLIGHT UNIT FAILS, WILL OTHER UNITS FAIL? I THINK SO, BECAUSE THIS IS DEFINITELY A DESIGN PROBLEM WITH ALL MAZDA HEADLIGHT UNITS. I WOULD HOPE THAT MAXDA WOULD DO THE RIGHT THING AND FIX THIS PROBLEM UNDER A RECALL PROCEDURE BEFORE SOMEONE GETS KILLED. THE NHTSA NEEDS TO FORCE MAZDA TO ISSUE A RECALL ON THIS DANGEROUS DEFECT
NHTSA ODI #11140667
51,000 miles · Oct 10, 2018
Exterior Lighting
THE FRONT HEADLIGHTS HAVE BEEN REPLACED TWICE ON EACH SIDE AND I AM WAITING ON BOTH HEADLIGHT ASSEMBLY KITS. THEY TELL ME IT IS A 1000.00 PLUS COST TO ME. AFTER SPEAKING WITH NATIONAL MAZDA (NOT NAPLETON) I WAS TOLD THEY HAD TO MAKE A CHANGE. SHOUOD THEY NOT HAVE A RECALL FOR THIS, WHILE WAITING FOR MY LEFT HEADLIGHT MY RIG…
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THE FRONT HEADLIGHTS HAVE BEEN REPLACED TWICE ON EACH SIDE AND I AM WAITING ON BOTH HEADLIGHT ASSEMBLY KITS. THEY TELL ME IT IS A 1000.00 PLUS COST TO ME. AFTER SPEAKING WITH NATIONAL MAZDA (NOT NAPLETON) I WAS TOLD THEY HAD TO MAKE A CHANGE. SHOUOD THEY NOT HAVE A RECALL FOR THIS, WHILE WAITING FOR MY LEFT HEADLIGHT MY RIGHT WENT OUT WHILE DRIVING HOME LAST NIGHT. I NOW HAVE NO HEADLIGHTS FOR A 30K CAR. HELP
NHTSA ODI #11139423
90,000 miles · Sep 29, 2018
Structure
WHILE DRIVING ON HIGHWAY, MY SUNROOF SPONTANEOUSLY EXPLODED AND SHATTERED INTO MULTIPLE PIECES. I WAS NOT NEAR A BRIDGE, NOR DRIVING BY A TRUCK. IT JUST SHATTERED SPONTANEOUSLY.
NHTSA ODI #11132311
36,000 miles · Sep 28, 2018
Exterior Lighting
2016 MAZDA CX5 GRAND TOURING W/LED LIGHTING OUR LEFT LED HEADLIGHT UNIT DAYLIGHT RUNNING LIGHT HAS FAILED. WE SOON LEARNED THIS A COMMON FAILURE WITH OURS AND MANY OTHER CX5'S DUE TO WATER INTRUSION. THERE ARE UNITS THAT HAVE FAILED AND UNITS THAT WILL FAIL. FURTHER WE LEARNED THERE IS NO REPAIR EXCEPT FOR A COMPLETE HEADLIGHT…
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2016 MAZDA CX5 GRAND TOURING W/LED LIGHTING OUR LEFT LED HEADLIGHT UNIT DAYLIGHT RUNNING LIGHT HAS FAILED. WE SOON LEARNED THIS A COMMON FAILURE WITH OURS AND MANY OTHER CX5'S DUE TO WATER INTRUSION. THERE ARE UNITS THAT HAVE FAILED AND UNITS THAT WILL FAIL. FURTHER WE LEARNED THERE IS NO REPAIR EXCEPT FOR A COMPLETE HEADLIGHT UNIT REPLACEMENT. THE UNITS ARE "SEALED." THERE IS NO ACCESS EVEN TO REPLACE A SIMPLE HEADLIGHT BULB. SHOULD A LIGHT FAIL FAR FROM A DEALER, AT NIGHT, ONE IS STUCK. WE BELIEVE THIS TO BE A SAFETY DEFECT AND THAT A RECALL SHOULD BE ISSUED BY THE NHTSA TO REQUIRE THE MANUFACTURER (MAZDA) TO REPLACE BOTH DEFECTIVE SEALED LED HEADLIGHT UNITS. OUR MAZDA DEALER REFUSES TO DEAL WITH THIS ISSUE ON A WARRANTY BASIS. BASED ON OUR RESEARCH THIS FAILURE GENERALLY OCCURS AROUND THE 36,000 MILE MARK. IF A HEADLIGHT CANNOT BE REPLACED, AT NIGHT, FAR FROM A DEALER, THEN A SUBSTANTIAL SAFETY ISSUE EXISTS. THE DAYLIGHT RUNNING LIGHT IS A MANDATED SAFETY ITEM AND SHOULD ALWAYS BE RELIABLE AND FUNCTIONING . PLEASE NOTE THE MANY OTHER MAZDA CX5 OWNERS WHO HAVE ALSO COMPLAINED. WE FIRST NOTICED THIS FAILURE BY OBSERVING OUR REFLECTION IN A BUSINESS WINDOW. THE LED DAYTIME LIGHTS ONLY COME ON WHEN THE VEHICLE FIRST STARTS ROLLING PRECLUDING PERFORMING A PRECHECK.
NHTSA ODI #11132048
Mileage unknown · Sep 27, 2018
Exterior Lighting
MY RIGHT HEADLIGHT WAS FLICKER AND WAS COVERED UNDER WARRANTY. NOW MY LEFT HEADLIGHT IS OUT AND WILL COST OVER $1100 TO REPLACE BECAUSE THE WARRANTY ENDED. VEHICLE ONLY AS 23,000 MILES. THERE MUST BE A PROBLEM WITH THESE HEADLIGHTS FROM ALL THE COMPLAINTS FILED.
NHTSA ODI #11131934
32,000 miles · Sep 24, 2018
Service Brakes
MY FIANCE STARTED TO HEAR A NOISE COMING FROM MY REAR WHEN BRAKES WHILE I WAS DRIVING. I ALSO NOTICED THAT MY CAR WOULD ROCK WHEN I TOOK THE PARKING BRAKE OFF. I WAS TOLD THAT MY REAR BRAKE PADS WERE WORN DOWN, THE REAR PASSENGER SIDE HAD SLIGHTLY MORE WEAR THEN THE THE REAR DRIVER SIDE. NEW PADS WERE INSTALLED AROUND 32,000 MIL…
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MY FIANCE STARTED TO HEAR A NOISE COMING FROM MY REAR WHEN BRAKES WHILE I WAS DRIVING. I ALSO NOTICED THAT MY CAR WOULD ROCK WHEN I TOOK THE PARKING BRAKE OFF. I WAS TOLD THAT MY REAR BRAKE PADS WERE WORN DOWN, THE REAR PASSENGER SIDE HAD SLIGHTLY MORE WEAR THEN THE THE REAR DRIVER SIDE. NEW PADS WERE INSTALLED AROUND 32,000 MILES. ABOUT 8,000 MILES LATER I STARTED TO HEAR THE SAME NOISE AGAIN, THIS TIME IT WAS WORSE. I TOOK IN AGAIN TO GET LOOKED AT AND THE REAR PASSENGER PADS WERE COMPLETELY WORN DOWN, WHILE THE REAR DRIVER PADS BARELY HAD ANY WEAR TO THEM. I WAS TOLD IT WAS MOST LIKELY A MALFUNCTIONING CALIBER. MAZDA RAN MY VIN AND STATED THAT IS CAME UP AS A TSB BUT STATED THAT I WAS OUT OF WARRANTY AND THAT THEY WOULD NOT COVER IT. I WOULD LIKE TO REPORT THIS BECAUSE I AM AFRAID THAT WHEN I DRIVE MY VEHICLE MY BRAKES WILL MALFUNCTION CAUSING ME GET INTO AN ACCIDENT WHICH MAY RESULT IN DEATH.
NHTSA ODI #11131029
Official recalls
4Feb 6, 2020
Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.
Consequence & remedy
Consequence: If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Apr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Feb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗