2016 Mazda CX-5

2016 WITH LESS THAN 900 MILES AND A MONTH OLD. STARTED TO HESITATE WHEN PLACING IT IN DRIVE (AUTOMATIC TRANSMISSION). MADE A SERVICE APPOINTMENT AND BEFORE THE APPOINTMENT I STOPPED AT A LIGHT AND WHEN I STEPPED ON THE ACCELERATOR IT HESITATED FOR APPROXIMATELY 5 SECONDS BEFORE JUMPING INTO GEAR AND ALL WARNING LIGHTS WENT OFF AND THE CAR WENT INTO LIMP MODE. DEALERSHIP SAID THAT THEY ARE REPLACING THE TRANSMISSION BUT THAT WILL TAKE A WHILE. THEY SAID THAT THE MAZDA TECHS HAVE NEVER SEEN THIS BEFORE AND WANT TO LOOK AT MY TRANSMISSION. DID RESEARCH ON THE WEB AND FOUND THIS HAS HAPPENED BEFORE.

BOUGHT 2016 CX-5 MID-SEPT, THEN STARTED EXPERIENCING 5-SECOND LAGS AFTER SHIFTING INTO DRIVE IN LATE DEC (APPROX 4,000 MILES ON VEHICLE). THE CAR WOULD HESITATE AND JERK, AS IF IT HAD BEEN IN NEUTRAL, DESPITE PRESSING DOWN ACCELERATOR GENTLY OR FULLY. ON NEW YEARS' DAY THE CAR WAS UNRELIABLE FROM A STOP, EVEN AFTER A MINUTE PRESSING ACCELERATOR IN DRIVE. 5 WARNING LIGHTS LIT UP ON DASH INCLUDING AT, ENGINE, TRANSAXLE WARNING, AND EMERGENCY, DRIVE ACTED LIKE NEUTRAL, SO IT WAS DANGEROUS TO CROSS AN INTERSECTION AFTER A STOP LIGHT. COULDN'T GET ABOVE 2000 RPM, AND THAT AFTER A SLOW RAMP-UP. STILL WORKED FINE IN REV WHICH ELIMINATED SOME POSSIBILITIES LIKE TRANS FLUID. CHECK IN WITH THE SERVICE DEPARTMENT OF MAZDA HAMILTON IMPORTS IN NJ 609-587-7600 TO FIND OUT WHAT THEY HAD TO REPLACE!

I HAVE A FULLY LOADED CX5 GRAND TOURING 2016 ---WHICH AFTER DRIVING 500 MILES, THE TRANSMISSION FAILED. WHEN PUTTING THE GEAR IN DRIVE, THE CAR DID NOT MOVE--AND ACTED AS IF IT WAS IN NEUTRAL. AFTER A BIT, IT WOULD LURCH FORWARD INTO DRIVE--WHICH WAS SCARY AND DANGEROUS. MY EXPERIENCE WITH THE TRANSMISSION IS VERY SIMILAR TO OTHER REPORTS ON THIS SITE AND SHOULD BE INVESTIGATED. I BECAME STRANDED IN A PARKING LOT UNTIL I WAS ABLE TO GET THE CAR TO MOVE. I HAD TO HAVE IT TOWED FROM MY DRIVEWAY SINCE IT WAS NOT SAFE TO DRIVE. A NEW TRANSMISSION WAS ORDERED FROM MAZDA AND INSTALLED. I RECEIVED MY VEHICLE BACK AFTER 2 WEEKS. AFTER DRIVING FOR A WEEK, APPROXIMATELY ANOTHER 200 MILES, I EXPERIENCED A "CREAKING" NOISE WHEN DEPRESSING THE GAS PEDAL FROM A PARKED OR STOPPED POSITION. NOW I AM BEING TOLD THAT THE CONTROL ARM HAS FAILED AND HAS BEEN ORDERED FROM MAZDA. HOW COULD ALL OF THIS BE FAILING ON A BRAND NEW CAR? IT IS VERY UPSETTING AND PREPLEXING. PLEASE INVESTIAGE WHAT IS GOING ON HERE--

I AM SO UPSET WITH MAZDA RIGHT NOW. I HAVE A FULLY LOADED CX-5 GRAND TOURING WITH EVERYTHING THAT COULD BE ADDED. HOWEVER, MY NAVIGATION HAD BEEN RECALLED WITHIN THE FIRST WEEK AND 2 WEEKS LATER I HAD A HUGE CRACK ON MY WINDSHIELD. THIS CRACK IS THE WEIRDEST THING I HAVE EVER SEEN. MY DEALER SAID IT HAD TO BE A ROCK, BUT I PARKED MY CAR AND AFTER SCHOOL I CAME OUT TO THIS REALLY LONG CRACK. I HAVE RESEARCHED THIS AND MANY OF US ARE ALL HAVING THE SAME PROBLEM. THE WINDSHIELD IS ON BACK ORDER AND IS SUPER EXPENSIVE. THIS IS CRAZY AND MAZDA SHOULD PAY AT LEAST HALF OF THE PRICE. I HAVE NEVER HAD SO MANY PROBLEMS WITH A CAR. I HAVE HAD 5 MAZDA'S AND THIS ONE IS A LEMON.

AUTOMOBILE WAS ALMOST BRAND NEW, DIDN'T EVEN HAVE LICENSE PLATES ON IT YET, WHEN I PROCEEDED TO BACK OUT OF A PARKING SPOT. THE VEHICLE BACKED OUT BUT WOULD NOT GO FORWARD IN DRIVE. IT FINALLY LURCHED INTO DRIVE AFTER GIVING IT MORE GAS AND REVVING THE ENGINE. I TURNED THE VEHICLE OFF AND RESTARTED IT, AGAIN SAME ISSUE. WOULD NOT MOVE FORWARD IN DRIVE, EVEN IN MANUAL SHIFT MODE. HAD VEHICLE TOWED. MAZDA STATED THEY ARE REPLACING THE ENTIRE TRANSMISSION. I AM REPORTING IN CASE THEIR ARE OTHERS HAVING THIS ISSUE. VERY THANKFUL IT HAPPENED IN A PARKING LOT AND NOT WHEN I WAS TRYING TO PULL OUT INTO TRAFFIC.

CAR WAS PARKED WHILE AT WORK, CAME OUT TO FIND THE WINDSHIELD CRACKED, RIGHT DOWN THE MIDDLE. NO ROCK CHIPS ANYWHERE TO BE FOUND. TOOK IT TO THE DEALERSHIP THEY CONTACTED A MAZDA REP WHO AGREED IT WAS A DEFECT. I WAS RELIEVED TO HEAR THAT, BUT VERY DISSATISFIED THAT THE REPLACEMENT WINDSHIELD IS ON BACK ORDER FOR A COUPLE MONTHS. THE WINDSHIELD IS CRACKED BADLY ENOUGH THAT I DO NOT FEEL COMFORTABLE LETTING MY PREGNANT WIFE DRIVE IT. WE BOUGHT THIS LARGER VEHICLE TO FIT A BABY CARRIER, NOW THE BABY WILL BE HERE BEFORE THE WINDSHIELD. THIS PUTS US IN A TIGHT SPOT, WE HAVE A BRAND NEW VEHICLE WE CAN NOT DRIVE. I UNDERSTAND THE DEALERSHIPS NOT AT FAULT AND THEY WERE VERY FRIENDLY, AND HELPFUL. I AM GLAD THEY AGREED TO REPLACE IT, BUT STILL OUT OF A VEHICLE FOR ALMOST 3 MONTHS WITHOUT A RENTAL IS CRAZY.

THE CAR WAS PARKED OVER THE WEEKEND IN A VERY SECLUDED COUNTY LOCATION (NO OTHER PEOPLE AROUND). I NOTICED A LARGE CRACK IN THE FRONT WINDSHIELD TWO DAYS LATER WHEN I NEXT USED THE CAR. THERE ARE NO VISIBLE CHIPS ON THE GLASS. THE CRACK SPREAD OUTWARD FROM WHERE THE REAR VIEW MIRROR IS ATTACHED. I BELIEVE THIS IS A FACTORY INSTALLATION OR DEFECTIVE PART ISSUE.