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2016 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2016 Mazda CX-5 are substantially higher than the model-year median of 133.

About this comparison →

When problems were reported

Mileage at the reported incident

335 reports with mileage · 175 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 161 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

31 crash reports10 fire reports13 injury reports

Exterior Lighting complaints

161 reports
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21,500 miles · Jan 19, 2019
Exterior Lighting

DAYTIME RUNNING HEAD LIGHT IS GOING DIM. THE LEDS ARE FAILING AFTER ONLY A LITTLE OVER 3 YEARS.

NHTSA ODI #11170938

38,000 miles · Jan 10, 2019
Exterior Lighting

I AND NUMEROUS CX 5 OWNERS ARE REPORTING DAYTIME LED RUNNING LIGHT FAILUE AT AROUND 35,000 MILES OR 3 YEARS. THIS PROBLEM IS DIFICULT FOR THE DRIVER TO DETECT BECAUSE THE LIGHTS ONLY TURN ON WHEN THE VEHILE STARTS TO MOVE. THE PROBLEM CAN ONLY BE FIXED BY REPLACING THE WHOLE LED ASSEMBLY ($1,200) PER HEADLIGHT. THEREFORE, MAN…

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I AND NUMEROUS CX 5 OWNERS ARE REPORTING DAYTIME LED RUNNING LIGHT FAILUE AT AROUND 35,000 MILES OR 3 YEARS. THIS PROBLEM IS DIFICULT FOR THE DRIVER TO DETECT BECAUSE THE LIGHTS ONLY TURN ON WHEN THE VEHILE STARTS TO MOVE. THE PROBLEM CAN ONLY BE FIXED BY REPLACING THE WHOLE LED ASSEMBLY ($1,200) PER HEADLIGHT. THEREFORE, MANY OWNERS WILL SIMPLY DRIVE THERE CARS IN AN UNSAFE CONDITION BECAUSE THEY ARE UNAWARE OF THE PROBLEM OR CANNOT AFFORD THE REPAIR.

NHTSA ODI #11166349

52,000 miles · Jan 4, 2019
Exterior Lighting

MY 2 YEAR OLD "TOP OF THE LINE" MAZDA CX-5 AWD GRAND TOURING HAD A FAILURE OF THE DAYTIME RUNNING LIGHTS (PASSENGER SIDE). WHEN I ASKED MY MAZDA DEALERSHIP ABOUT IT THEY SAID "YEAH, WE'VE SEE LOTS OF THOSE PROBLEMS ON YOUR YEAR/MODEL, YOU DEFINITELY NEED TO GET IT FIXED SINCE YOU WILL FAIL YOUR SAFETY CHECK". I ASKED SINCE THIS …

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MY 2 YEAR OLD "TOP OF THE LINE" MAZDA CX-5 AWD GRAND TOURING HAD A FAILURE OF THE DAYTIME RUNNING LIGHTS (PASSENGER SIDE). WHEN I ASKED MY MAZDA DEALERSHIP ABOUT IT THEY SAID "YEAH, WE'VE SEE LOTS OF THOSE PROBLEMS ON YOUR YEAR/MODEL, YOU DEFINITELY NEED TO GET IT FIXED SINCE YOU WILL FAIL YOUR SAFETY CHECK". I ASKED SINCE THIS WAS A "COMMON" SAFETY PROBLEM FOR MY MODEL/YEAR WHY IS THERE NO RECALL FROM MAZDA. MAZDA DEALERSHIP STAFF SHRUGGED AND HANDED ME AN ESTIMATE FOR $1500.00 TO FIX THIS SAFETY RELATED PROBLEM ON MY 2 YEAR OLD VEHICLE. THEY SAID FILE A COMPLAINT WITH NHTSA, BUT MAZDA IS NOT PAYING FOR THIS.

NHTSA ODI #11165842

36,000 miles · Jan 2, 2019
Exterior Lighting

PASSENGER SIDE DAYTIME RUNNING LIGHT HAS BURNED OUT. NO WAY TO GET TO IT AS THE LIGHT IS SEALED. THE DEALER WILL NOT REPLACE AS THE VEHICLE IS NO LONGER UNDER WARRANTY. LED LIGHTS ARE SUPPOSED TO LAST TENS OF THOUSAND OF HOURS, THIS HAS TO BE A PROBLEM WITH THE ACTUAL ELECTRONICS. IN MY RESEARCH THIS SEEMS TO BE A PRETTY COMMON …

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PASSENGER SIDE DAYTIME RUNNING LIGHT HAS BURNED OUT. NO WAY TO GET TO IT AS THE LIGHT IS SEALED. THE DEALER WILL NOT REPLACE AS THE VEHICLE IS NO LONGER UNDER WARRANTY. LED LIGHTS ARE SUPPOSED TO LAST TENS OF THOUSAND OF HOURS, THIS HAS TO BE A PROBLEM WITH THE ACTUAL ELECTRONICS. IN MY RESEARCH THIS SEEMS TO BE A PRETTY COMMON PROBLEM, AND CX-5 OWNERS SHOULD NOT HAVE TO PAY HUNDREDS (IN SOME CASES THOUSANDS) OF DOLLARS TO FIX A FAULTY/ FLAWED LIGHT.

NHTSA ODI #11164509

48,000 miles · Dec 27, 2018
Exterior Lighting

RUNNING LIGHT ON THE DRIVER SIDE HEADLIGHT IS EXTREMELY DIM AND SOMETIMES DOES NOT EVEN COME ON.

NHTSA ODI #11163693

35,000 miles · Dec 10, 2018
Exterior Lighting

I HAVE 35,000ISH MILES ON MY VEHICLE, AND HAVE DISCOVERED THAT MY RIGHT LED DAYTIME RUNNING LIGHT HAS ALREADY BURNT OUT, AND MY LEFT ONE IS FLICKERING, ABOUT TO BURN OUT. I HAVE READ ON MANY FORUMS THAT THIS IS AN EXTREMELY PERVASIVE PROBLEM, AND MAZDA WANTS UPWARDS OF $1,200 PER LIGHT TO REPLACE (CANNOT JUST CHANGE OUT LAMPS). …

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I HAVE 35,000ISH MILES ON MY VEHICLE, AND HAVE DISCOVERED THAT MY RIGHT LED DAYTIME RUNNING LIGHT HAS ALREADY BURNT OUT, AND MY LEFT ONE IS FLICKERING, ABOUT TO BURN OUT. I HAVE READ ON MANY FORUMS THAT THIS IS AN EXTREMELY PERVASIVE PROBLEM, AND MAZDA WANTS UPWARDS OF $1,200 PER LIGHT TO REPLACE (CANNOT JUST CHANGE OUT LAMPS). THIS SEEMS WORTHY OF A RECALL WITH THE NUMBER OF REPORTS ON SIMLIAR 2016'S I'VE SEEN ALONE.

NHTSA ODI #11160550

50,000 miles · Dec 6, 2018
Exterior Lighting

HEADLIGHT ASSEMBLY HAS A SINGULAR ENTITY CONTAINING THE LOW AND HIGH BEAMS, AND THE DAYTIME RUNNING LED LIGHTS. THEY ARE NOT USER REPLACEABLE. THE DRL'S FAIL, REQUIRING A $1200 PART AND $300 REPLACEMENT COSTS FOR THE ENTIRE UNIT. GIVEN THESE COSTS, THE LED LIGHTS (WHICH SHOULD LAST 10 YEARS AND ARE FAILING PREMATURELY BETWEEN 12…

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HEADLIGHT ASSEMBLY HAS A SINGULAR ENTITY CONTAINING THE LOW AND HIGH BEAMS, AND THE DAYTIME RUNNING LED LIGHTS. THEY ARE NOT USER REPLACEABLE. THE DRL'S FAIL, REQUIRING A $1200 PART AND $300 REPLACEMENT COSTS FOR THE ENTIRE UNIT. GIVEN THESE COSTS, THE LED LIGHTS (WHICH SHOULD LAST 10 YEARS AND ARE FAILING PREMATURELY BETWEEN 12 AND 24 MONTHS) ARE LIKELY TO GO UNREPAIRED AND NEGATIVELY IMPACT SAFETY.

NHTSA ODI #11156686

12,000 miles · Nov 27, 2018
Exterior Lighting

2016 MAZDA CX-5 SUV PASSENGER SIDE DAYTIME RUNNING LIGHT STARTED FLICKERING AND BECAME DIM AT ONLY AROUND 12K MILES. MY WARRANTY HAS ALREADY EXPIRED DUE TO THE FACT THAT I BOUGHT IT IN 2015 TIME FRAME. THE FACT THAT MANY OTHER CX-5 OWNERS ALSO HAVE ENCOUNTERED THE SAME PROBLEM, AT VERY LOW MILEAGES, SUGGEST THAT THERE IS DEFINIT…

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2016 MAZDA CX-5 SUV PASSENGER SIDE DAYTIME RUNNING LIGHT STARTED FLICKERING AND BECAME DIM AT ONLY AROUND 12K MILES. MY WARRANTY HAS ALREADY EXPIRED DUE TO THE FACT THAT I BOUGHT IT IN 2015 TIME FRAME. THE FACT THAT MANY OTHER CX-5 OWNERS ALSO HAVE ENCOUNTERED THE SAME PROBLEM, AT VERY LOW MILEAGES, SUGGEST THAT THERE IS DEFINITELY A PRODUCT DEFECT WHICH IS ALSO A SAFETY RELATED PROBLEM, GIVEN MORE TIME DOWN THE LINE.

NHTSA ODI #11154338

24,000 miles · Oct 16, 2018
Exterior Lighting

2016 MAZDA CX5 GRAND TOURING W/LED LIGHTING RIGHT DAYLIGHT RUNNING LIGHT (DLR) HAS FAILED. MY 2016 CX-5 HAS 25,400 MILES AND IS 3 MONTHS OUT OF WARRANTY. THESE HEADLIGHT UNITS ARE SEALED, IF ANY LIGHT IN THE UNIT FAILS, I AM TOLD BY MAZDA THRE IS NO REPAIR EXCEPT FOR A COMPLETE HEADLIGHT UNIT. IF A BLUB FAILS THE ENTI…

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2016 MAZDA CX5 GRAND TOURING W/LED LIGHTING RIGHT DAYLIGHT RUNNING LIGHT (DLR) HAS FAILED. MY 2016 CX-5 HAS 25,400 MILES AND IS 3 MONTHS OUT OF WARRANTY. THESE HEADLIGHT UNITS ARE SEALED, IF ANY LIGHT IN THE UNIT FAILS, I AM TOLD BY MAZDA THRE IS NO REPAIR EXCEPT FOR A COMPLETE HEADLIGHT UNIT. IF A BLUB FAILS THE ENTIRE HEADLIGHT UNIT MUST BE REPLACED AT A $1600 COST. ONLY A MAZDA DEALER CAN REPLACE THE HEADLIGHT UNIT. GOOD LUCK IF THERE IS NO MAZDA DEALER NEARBY. THIS IS UNACCEPTABLE TO ME BECAUSE THIS IS COMMON FAILURE IN MANY OTHER CX-5'S. THIS IS DEFINITELY A SAFETY ITEM, DRIVING AT NIGHT AND A ENTIRE HEADLIGHT UNIT FAILS, WILL OTHER UNITS FAIL? I THINK SO, BECAUSE THIS IS DEFINITELY A DESIGN PROBLEM WITH ALL MAZDA HEADLIGHT UNITS. I WOULD HOPE THAT MAXDA WOULD DO THE RIGHT THING AND FIX THIS PROBLEM UNDER A RECALL PROCEDURE BEFORE SOMEONE GETS KILLED. THE NHTSA NEEDS TO FORCE MAZDA TO ISSUE A RECALL ON THIS DANGEROUS DEFECT

NHTSA ODI #11140667

51,000 miles · Oct 10, 2018
Exterior Lighting

THE FRONT HEADLIGHTS HAVE BEEN REPLACED TWICE ON EACH SIDE AND I AM WAITING ON BOTH HEADLIGHT ASSEMBLY KITS. THEY TELL ME IT IS A 1000.00 PLUS COST TO ME. AFTER SPEAKING WITH NATIONAL MAZDA (NOT NAPLETON) I WAS TOLD THEY HAD TO MAKE A CHANGE. SHOUOD THEY NOT HAVE A RECALL FOR THIS, WHILE WAITING FOR MY LEFT HEADLIGHT MY RIG…

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THE FRONT HEADLIGHTS HAVE BEEN REPLACED TWICE ON EACH SIDE AND I AM WAITING ON BOTH HEADLIGHT ASSEMBLY KITS. THEY TELL ME IT IS A 1000.00 PLUS COST TO ME. AFTER SPEAKING WITH NATIONAL MAZDA (NOT NAPLETON) I WAS TOLD THEY HAD TO MAKE A CHANGE. SHOUOD THEY NOT HAVE A RECALL FOR THIS, WHILE WAITING FOR MY LEFT HEADLIGHT MY RIGHT WENT OUT WHILE DRIVING HOME LAST NIGHT. I NOW HAVE NO HEADLIGHTS FOR A 30K CAR. HELP

NHTSA ODI #11139423

Official recalls

4

20V063000 · Exterior Lighting:headlights

Feb 6, 2020

Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.

Consequence & remedy

Consequence: If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems