MY VEHICLE HEATER CORE HAS PLUGED UP AFTER 48,000 MILES. I CANT DRIVE IN COOL WEATHER DO TO FOG WINDSHIELDS. THIS IS A HUG PROBLEM WITH MAZDAS CX-5 BETWEEN 2014 AND 2016.
2015 Mazda CX-5
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2015 Mazda CX-5 do not stand out strongly from the model-year median of 133.
About this comparison →How this year compares
Owner complaints by model year
Compare all CX-5 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
93 reports with mileage · 40 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
133 reportsDRIVING NORMALLY, SUDDENLY AT AN ON-RAMP, CAR WOULD NO LONGER ACCELERATE. I HIT THE GAS A COUPLE TIMES AND ENGINE JUST REVVED, AND THE CAR WAS JERKY AS IF STRUGGLING TO CHANGE GEAR. ANYTHING OVER 3,000 RPM IT WOULD NOT DRIVE. I ALSO NOTICED ELECTRICAL PROBLEMS WITH RADIO AND LIGHTS AT THE SAME TIME. THANKFULLY, I WAS ABLE TO…
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DRIVING NORMALLY, SUDDENLY AT AN ON-RAMP, CAR WOULD NO LONGER ACCELERATE. I HIT THE GAS A COUPLE TIMES AND ENGINE JUST REVVED, AND THE CAR WAS JERKY AS IF STRUGGLING TO CHANGE GEAR. ANYTHING OVER 3,000 RPM IT WOULD NOT DRIVE. I ALSO NOTICED ELECTRICAL PROBLEMS WITH RADIO AND LIGHTS AT THE SAME TIME. THANKFULLY, I WAS ABLE TO COAST TO PULL OVER. TURNED OFF CAR AND RE-STARTED. TEST DROVE THE VEHICLE AROUND THE AREA AND IT HAPPENED AGAIN AT OVER 3,000 RPM. LUCKILY THIS DIDN'T CAUSE AN ACCIDENT.
I WAS TRYING TO PARK MY VEHICLE IN A SOCCER FIELD PARKING LOT. AS I SLOWLY TURNING RIGHT INTO MY SPOT AT ABOUT 3-5MPH, MY FOOT WAS LIGHTLY DEPRESSED ON BRAKE PEDAL AND ABOUT TO COME TO A COMPLETE STOP, THE VEHICLE SUDDENLY MADE A VERY LOUD ENGINE SOUND (MY FOOT WAS STILL ON THE BRAKE PEDAL AND NOT ON THE GAS PEDAL) AS THE ENGI…
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I WAS TRYING TO PARK MY VEHICLE IN A SOCCER FIELD PARKING LOT. AS I SLOWLY TURNING RIGHT INTO MY SPOT AT ABOUT 3-5MPH, MY FOOT WAS LIGHTLY DEPRESSED ON BRAKE PEDAL AND ABOUT TO COME TO A COMPLETE STOP, THE VEHICLE SUDDENLY MADE A VERY LOUD ENGINE SOUND (MY FOOT WAS STILL ON THE BRAKE PEDAL AND NOT ON THE GAS PEDAL) AS THE ENGINE REV UP FOR ABOUT A SECOND OR TWO THEN ACCELERATED FORWARD JUMPING THE CURB AND HIT A BIG FENCE POLE WHICH STOPPED THE VEHICLE. THE VEHICLE FELT LIKE IT SPED UP FROM 3MPH TO 30MPH AND I HAD NO TIME TO REACT. THE FRONT PASSENGER SIDE BADLY DESTROYED AND THE VEHICLE IS TOTALED. THE CAR WAS FIVE YEARS OLD AND ABOUT 75K MILES. IT IS VERY SAFETY CONCERNING AND SHOULD BE SERIOUSLY LOOK INTO. *DT *AS
I BOUGHT A BRAND NEW 2015 MAZDA CX-5 IT HAD LESS THAN 50 MILES ON IT. THAT WAS DECEMBER 2015. I GAVE THE CAR TO MY SON, WHO HAS BEEN DRIVING IT FOR THE LAST 2 YEARS. HE HAD THE OIL CHANGED EVERY 5000 MILES WITH THE SYNTHETIC OIL WHICH I WAS TOLD WAS THE CORRECT WAY ACCORDING TO MAZDA. ON APRIL THE 24TH 2019 THE CAR DIED ON THE H…
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I BOUGHT A BRAND NEW 2015 MAZDA CX-5 IT HAD LESS THAN 50 MILES ON IT. THAT WAS DECEMBER 2015. I GAVE THE CAR TO MY SON, WHO HAS BEEN DRIVING IT FOR THE LAST 2 YEARS. HE HAD THE OIL CHANGED EVERY 5000 MILES WITH THE SYNTHETIC OIL WHICH I WAS TOLD WAS THE CORRECT WAY ACCORDING TO MAZDA. ON APRIL THE 24TH 2019 THE CAR DIED ON THE HIGHWAY. MY SON SAID THE LIGHTS ON THE CONTROL PANEL FLASHED AND THE CAR STARTED SLOWING DOWN AND KILLED OVER WOULD NOT START BEFORE IT DIED MY SON SAID THE ENGINE STARTED KNOCKING REALLY LOUD. NOW THE DEALERSHIP WANTS 10,304.00 TO FIX A CAR THAT HAS A BB VALUE OF 12,000 TO 15000 DOLLARS. THEY WANT TO REPLACE THE ENGINE,FUEL INJECTORS, AND THE FUEL PUMP AND IT ALSO BLEW A FUSE THAT THE GUY WORKING ON IT SAID HE HAD NEVER SEEN HAPPEN BEFORE. NOW THAT WAS A MAZDA EMPLOYEE, NOW I HAVE RESEARCHED THIS SITE AND THIS IS NOT A UNCOMMON PROBLEM FOR MAZDA, BUT THE DEALERSHIP WON'T OWN UP TO IT. THEY JUST SAY IT IS PAST WARRANTY. I DON'T NEED THIS STRESS.
I WAS PARKING MY MAZDA CX5 IN A SPOT AT A SHOPPING CENTER AND WHEN I TOUCHED THE BRAKE WITH MY RIGHT FOOT AND WENT TO SHIFT CAR INTO PARK, IT SUDDENLY ACCELERATED FULL SPEED, MAKING A VROOM SOUND, JUMPING THE CURB AND SMASHING INTO A BRICK POST (LUCKILY I HIT THE POST AND NOT A PERSON!). I DON'T KNOW IF IT'S A TRANSMISSION, BR…
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I WAS PARKING MY MAZDA CX5 IN A SPOT AT A SHOPPING CENTER AND WHEN I TOUCHED THE BRAKE WITH MY RIGHT FOOT AND WENT TO SHIFT CAR INTO PARK, IT SUDDENLY ACCELERATED FULL SPEED, MAKING A VROOM SOUND, JUMPING THE CURB AND SMASHING INTO A BRICK POST (LUCKILY I HIT THE POST AND NOT A PERSON!). I DON'T KNOW IF IT'S A TRANSMISSION, BRAKE OR ACCELERATOR ISSUE - BUT THERE IS DEFINITELY SOMETHING WRONG. I DID NOT HIT THE ACCELERATOR INSTEAD OF THE BRAKE. AT FIRST I THOUGHT IT MUST BE ME, SOMEHOW, SOMEWAY, HITTING THE ACCELERATER BUT I NEVER REALLY BELIEVED THIS. TODAY, APRIL 26, 2019, THE SAME THING HAPPENED! LUCKILY, THIS TIME THE CAR JUMPED THE CURB AND I HIT A TREE, LEAVING A SMALL DENT IN MY HOOD. AGAIN I HEARD THAT VROOM SOUND, AND JUST THOUGHT - OH NO, NOT AGAIN!
TRIED TO TAKE OFF FROM A RED LIGHT, CAR ACCELERATED THEN ALL OF A SUDDEN WOULD NOT GO ANYWHERE AND REV'D LIKE IT WAS IN NEUTRAL THEN SLOWED AND STUTTERED TO A SUDDEN STOP. WOULD NOT SHIFT INTO GEAR.
SHIFTER ASSEMBLY IS FAULTY IN MAZDA CX-5. RADIO SYSTEM/CAR WILL NOT COMPLETELY SHUT OFF WHEN PARKED. VEHICLE STILL ON AFTER PARKING AND SHUTTING OFF ENGINE.
MY LIFT GATE FAILED AND SLAMMED SHUT. NOW, THE LIFT GATE IS NEARLY IMPOSSIBLE FOR ME TO OPEN AND I HAVE TO HOLD THE LIFT GATE OPEN MYSELF. OTHERWISE IT SLAMS SHUT. LUCKILY WHEN THIS HAPPENED I WAS NOT DIRECTLY UNDERNEATH THE LIFT GATE, I HAD FREE HANDS AND REACTED QUICKLY ENOUGH TO CATCH IT. I DID HAVE THE LIFT GATE SUPPORTS REP…
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MY LIFT GATE FAILED AND SLAMMED SHUT. NOW, THE LIFT GATE IS NEARLY IMPOSSIBLE FOR ME TO OPEN AND I HAVE TO HOLD THE LIFT GATE OPEN MYSELF. OTHERWISE IT SLAMS SHUT. LUCKILY WHEN THIS HAPPENED I WAS NOT DIRECTLY UNDERNEATH THE LIFT GATE, I HAD FREE HANDS AND REACTED QUICKLY ENOUGH TO CATCH IT. I DID HAVE THE LIFT GATE SUPPORTS REPLACED ALREADY ON JULY 1, 2017 AS A RESULT OF THE RECALL 16V644000, BUT IT APPEARS THE REPLACEMENT PARTS ALSO HAD THE ISSUE. THIS IS DANGEROUS, AND A LITTLE OVER ONE YEAR IS NOT AN APPROPRIATE LIFETIME FOR THESE SUPPORTS GIVEN THE POTENTIAL RISK. THE VEHICLE WAS PARKED.
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. WHILE DRIVING 25 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE AT NIGHT WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED SEVERAL TIMES, BUT THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO WHITTEN BROTHERS MAZDA (10745 MIDLOTHIAN TURNPIKE, RICHMOND,…
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TL* THE CONTACT OWNS A 2015 MAZDA CX-5. WHILE DRIVING 25 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE AT NIGHT WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED SEVERAL TIMES, BUT THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO WHITTEN BROTHERS MAZDA (10745 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 378-8200) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
DRIVING DOWN THE HIGHWAY AND HEARD A LOUD BOOM SOUND. NEXT THING I KNOW, PIECES OF THE SUNROOF START FLYING OFF THE CAR. NOTHING WAS AROUND THE CAR AND NOTHING HIT THE CAR. THE ONLY DAMAGE WAS TO THE SUNROOF GLASS AND THE GLASS WAS BUBBLED OUT, NOT IN LIKE YOU WOULD EXPECT IF SOMETHING HIT IT.
Official recalls
316V644000 · Structure:body:hatchback/liftgate
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
16V203000 · Steering
Apr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Feb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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