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2013 Mazda CX-5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Mazda CX-5 do not stand out strongly from the model-year median of 133.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

141 reports with mileage · 53 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports1 fire reports3 injury reports

What owners actually said

194 reports
17,111 miles · Nov 11, 2013
EnginePower Train

DRIVING ON A SIDE STREET, I FELT A CLUNK THROUGH THE GAS PEDAL AND THE RPM'S NOSED DIVED TO AROUND 1500. SNAILED IT OVER TO THE SHOULDER, PUT IN PARK, STEPPING ON THE GAS WOULD REV UP TO 2000 THEN DROP TO 1500 ON IT'S OWN REGARDLESS OF GAS PEDDLE POSITION. IN PARK, SHUT OFF, RESTARTED, LOTS OF PRETTY LIGHTS ON THE DASH (AT…

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DRIVING ON A SIDE STREET, I FELT A CLUNK THROUGH THE GAS PEDAL AND THE RPM'S NOSED DIVED TO AROUND 1500. SNAILED IT OVER TO THE SHOULDER, PUT IN PARK, STEPPING ON THE GAS WOULD REV UP TO 2000 THEN DROP TO 1500 ON IT'S OWN REGARDLESS OF GAS PEDDLE POSITION. IN PARK, SHUT OFF, RESTARTED, LOTS OF PRETTY LIGHTS ON THE DASH (AT, TIRE PRESSURE, ENGINE, TRACTION CONTROL, PLUS OTHERS), NO CHANGE, RPM TO 2000 THEN DROP TO 1500. STILL IN PARK, SHUT DOWN, RESTARTED AGAIN, RPM'S WERE NORMAL BUT NO FORWARD GEARS IN AUTO OR AUTO-MANUAL (COULD SHIFT TO 'D' OR +/- BUT WOULDN'T ENGAGE). WHILE IN 'D' WAS ABLE TO REV ENGINE BUT TRANSMISSION OBVIOUSLY NOT ENGAGED AT ALL. REVERSE WORKED FINE, SHIFTED BACK TO 'D' BUT STILL NO RESPONSE. CHECK ENGINE LIGHT ON. SHUT DOWN A 3RD TIME AND RESTARTED. CHECK ENGINE ON BUT RPM AND TRANSMISSION NORMAL. DROVE TO DEALER AND DROPPED IT OFF. SERVICE DEPT. CALLED LATER TO SAY ORDERING A VALVE BODY FOR TRANSMISSION. *TR

NHTSA ODI #10551811

15,000 miles · Nov 8, 2013
StructureVisibility/wiper

WALKED OUT TO CRACKED WINDSHIELD (1/4 WAY ACROSS VEHICLE) 6 MONTHS AFTER PURCHASED. WAS TOLD BY DEALER WOULD NOT COVER UNDER WARRANTY BECAUSE OF SMALL NICK AT END OF CRACK WAS THICKER THAN DOLLAR BILL. 4 MONTHS LATER, DISCOVERED CHIP IN WINDSHIELD. DURING FIX, CRACK PROTRUDED FROM CHIP AND WHOLE WINDSHIELD HAD TO BE REPLACED AG…

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WALKED OUT TO CRACKED WINDSHIELD (1/4 WAY ACROSS VEHICLE) 6 MONTHS AFTER PURCHASED. WAS TOLD BY DEALER WOULD NOT COVER UNDER WARRANTY BECAUSE OF SMALL NICK AT END OF CRACK WAS THICKER THAN DOLLAR BILL. 4 MONTHS LATER, DISCOVERED CHIP IN WINDSHIELD. DURING FIX, CRACK PROTRUDED FROM CHIP AND WHOLE WINDSHIELD HAD TO BE REPLACED AGAIN. *TR

NHTSA ODI #10551554

Mileage unknown · Nov 5, 2013
Power Train

2013 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO VEHICLE DECELERATED WHILE DRIVING AND TIRE PRESSURE SENSOR WARNING LIGHT,TRACTION CONTROL WARNING LIGHT, CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT CAME ON. *SMD THE DEALER ONLY ON REPLACED THE AUTOMATIC TRANSMISSION FLUID. THE CONSUMER REQUESTED TO HAVE THE TRANSMIS…

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2013 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO VEHICLE DECELERATED WHILE DRIVING AND TIRE PRESSURE SENSOR WARNING LIGHT,TRACTION CONTROL WARNING LIGHT, CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT CAME ON. *SMD THE DEALER ONLY ON REPLACED THE AUTOMATIC TRANSMISSION FLUID. THE CONSUMER REQUESTED TO HAVE THE TRANSMISSION VALVE BODY REPLACED, AS FLUSHING THE FLUID, WAS ONLY A TEMPORARY FIX.

NHTSA ODI #10550249

23,000 miles · Oct 20, 2013
Engine

I TRIED TO TURN ON MY CAR BUT THE BATTERY WAS DEAD FOR NO REASON (DID NOT LEAVE THE CAR OR STEREO ON). AFTER I JUMPED THE BATTERY AND GOT THE CAR RUNNING THE ENGINE SOUNDED DIFFERENT AND THE ENGINE WOULD BARELY MOVE THE CAR. I LET THE BATTERY CHARGE FOR A WHILE AND TRIED TO DRIVE THE CAR AGAIN AND IT WILL HAD NO POWER COMING F…

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I TRIED TO TURN ON MY CAR BUT THE BATTERY WAS DEAD FOR NO REASON (DID NOT LEAVE THE CAR OR STEREO ON). AFTER I JUMPED THE BATTERY AND GOT THE CAR RUNNING THE ENGINE SOUNDED DIFFERENT AND THE ENGINE WOULD BARELY MOVE THE CAR. I LET THE BATTERY CHARGE FOR A WHILE AND TRIED TO DRIVE THE CAR AGAIN AND IT WILL HAD NO POWER COMING FROM THE ENGINE, IT WOULD ONLY GO MAYBE 20 MPH. I DROVE HOME TAKING BACK ROADS BECAUSE I COULD NOT MAINTAIN ENOUGH SPEED TO TAKE A MAIN ROAD. I PLAN ON CONTACTING MAZDA TOMORROW TO FIGURE OUT WHAT TO DO NEXT TO FIX THIS. *TR

NHTSA ODI #10548627

6,100 miles · Oct 14, 2013
StructureVisibility/wiper

BOTH REAR VIEW MIRRORS VIBRATE AT SPEEDS IN EXCESS OF 30 MPH. ON HIGHWAYS THE VIBRATING IS SO INTENSE THE MIRRORS ARE NEARLY USELESS AS USING THEM CAN BE NAUSEATING. THE DRIVER SIDE MIRROR VIBRATES MORE THAN THE PASSENGER SIDE MIRROR, BUT BOTH NOTICEABLY VIBRATE. *TR

NHTSA ODI #10547879

Mileage unknown · Oct 14, 2013
Seats

THERE SEEMS TO BE AN ISSUE WITH THE DRIVERS SIDE SEAT WHERE IT JOSTLES AND CLICKS. MY LOCAL SERVICE CENTER CLAIMS THAT A LOT OF CX-5 MODELS HAVE BEEN HAVING THIS ISSUE AND IT MAY BE NORMAL. TO ME, THIS IS DEFINITELY NOT A NORMAL ISSUE AND HAD ONLY STARTED HAPPENING, RECENTLY. OBVIOUSLY SOMETHING IS WRONG WITH THE SEAT. I WOUL…

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THERE SEEMS TO BE AN ISSUE WITH THE DRIVERS SIDE SEAT WHERE IT JOSTLES AND CLICKS. MY LOCAL SERVICE CENTER CLAIMS THAT A LOT OF CX-5 MODELS HAVE BEEN HAVING THIS ISSUE AND IT MAY BE NORMAL. TO ME, THIS IS DEFINITELY NOT A NORMAL ISSUE AND HAD ONLY STARTED HAPPENING, RECENTLY. OBVIOUSLY SOMETHING IS WRONG WITH THE SEAT. I WOULD ALSO LIKE TO NOTE THAT THIS IS NOT THE FIRST TIME THAT I'VE HAD AN ISSUE WITH THE SAME SEAT. THE DAY AFTER I PURCHASED MY CX-5, I REALIZED THE ENTIRE DRIVER'S SIDE SEAT CUSHION WAS COMING COMPLETELY OFF OF THE FRAME. I BROUGHT THE VEHICLE BACK INTO WHERE I PURCHASED IT AND THEY DID SOME MINOR ADJUSTMENTS TO MAKE SURE THE CUSHION STAYED IN PLACE. FAST FORWARD TO TODAY AND NOW THE SAME EXACT SEAT IS JOSTLING AND CLICKING. THERE IS APPARENTLY SOMETHING WRONG WITH THIS SEAT AND IT COULD POSSIBLY BE A REAL SAFETY ISSUE IF MAZDA DOESN'T ADDRESS IT SOON. I WOULD ALSO LIKE TO NOTE THAT ALMOST A MONTH AFTER MY INITIAL COMPLAINT ABOUT THIS ISSUE TO MY LOCAL SERVICE CENTER, THEY HAVE YET TO EVEN LOOK AT IT OR REPAIR IT. APPARENTLY, MAZDA IS NOT TAKING THE ISSUE SERIOUSLY. *TR

NHTSA ODI #10547818

12,250 miles · Aug 8, 2013
Visibility

WHILE ACCELERATING TO 70 MPH ON AN ON-RAMP TO I-40, I HEARD A VERY LOUD POP. I HAD MY SUNROOF COMPLETELY OPEN (WITHDRAWN INTO VEHICLE ROOF) AND WINDOWS DOWN AT THE TIME. AFTER HEARING THE LOUD POP, I CHECKED TO SEE IF A ROCK HAD STRUCK MY WINDSHIELD, AND COULD FIND NO EVIDENCE OF SUCH. WHEN I WENT TO CLOSE MY SUNROOF, I LOOKE…

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WHILE ACCELERATING TO 70 MPH ON AN ON-RAMP TO I-40, I HEARD A VERY LOUD POP. I HAD MY SUNROOF COMPLETELY OPEN (WITHDRAWN INTO VEHICLE ROOF) AND WINDOWS DOWN AT THE TIME. AFTER HEARING THE LOUD POP, I CHECKED TO SEE IF A ROCK HAD STRUCK MY WINDSHIELD, AND COULD FIND NO EVIDENCE OF SUCH. WHEN I WENT TO CLOSE MY SUNROOF, I LOOKED UP TO SEE THAT THE GLASS HAD COMPLETELY SHATTERED IN-PLACE. I WAS ABLE TO COMPLETELY CLOSE THE SUNROOF AND PULL THE INTERNAL COVER CLOSED, AND PULLED OFF THE HIGHWAY. THE VEHICLE WAS IMMEDIATELY TOWED TO A MAZDA DEALERSHIP, WHO IS CONTACTING MAZDA TO WORK ON THE SOURCE OF THE PROBLEM. *TR

NHTSA ODI #10534226

32,600 miles · Aug 6, 2013
Electronic Stability Control (esc)EngineVehicle Speed Control

WHILE ON A VERY BUSY ROAD, ALL OF A SUDDEN THE ACCELERATOR STOPPED WORKING AND MY SPEED BEGAN TO DROP RAPIDLY. AT THE SAME TIME, THE TRACTION CONTROL WARNING LIGHT AND TIRE PRESSURE WARNING LIGHT CAME ON. IT WAS AS IF THE CAR HAD COMPLETELY LOST POWER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND TURN THE CAR COMPLETELY OFF. …

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WHILE ON A VERY BUSY ROAD, ALL OF A SUDDEN THE ACCELERATOR STOPPED WORKING AND MY SPEED BEGAN TO DROP RAPIDLY. AT THE SAME TIME, THE TRACTION CONTROL WARNING LIGHT AND TIRE PRESSURE WARNING LIGHT CAME ON. IT WAS AS IF THE CAR HAD COMPLETELY LOST POWER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND TURN THE CAR COMPLETELY OFF. I GOT OUT AND CHECKED ALL OF THE TIRES AND THEY WERE FINE. WHEN I TURNED THE CAR BACK ON, THE WARNING LIGHTS DID NOT COME BACK ON AND THE CAR RAN NORMALLY. *TR

NHTSA ODI #10533855

8,500 miles · Jul 3, 2013
EnginePower TrainVehicle Speed Control

I HAD JUST EXITED THE FREEWAY AFTER DRIVING 25 MILES AND WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN AND I STEPPED ON THE ACCELERATOR, THE VEHICLE ENGINE REVVED HIGH AND DID NOT SHIFT GEARS IN THE AUTOMATIC TRANSMISSION. I COULD NOT GET THE VEHICLE OUT OF FIRST GEAR OR OVER 20 MPH. I WAS ABLE TO GET THE VEHICLE TO A…

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I HAD JUST EXITED THE FREEWAY AFTER DRIVING 25 MILES AND WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN AND I STEPPED ON THE ACCELERATOR, THE VEHICLE ENGINE REVVED HIGH AND DID NOT SHIFT GEARS IN THE AUTOMATIC TRANSMISSION. I COULD NOT GET THE VEHICLE OUT OF FIRST GEAR OR OVER 20 MPH. I WAS ABLE TO GET THE VEHICLE TO A SAFE LOCATION AND ONCE IT HAD COOLED OVERNIGHT THE TRANSMISSION SHIFTED NORMALLY. I DID NOT DRIVE IT MORE THAN A BLOCK FOR FEAR IT WOULD HAPPEN AGAIN AND THE VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR REPAIR. *TR

NHTSA ODI #10523125

4,600 miles · Jun 13, 2013
Vehicle Speed Control

WHILE CHANGING LANES ON HIGHWAY FROM A STOP, IT FELT AS THOUGH THE CAR WAS IN NEUTRAL INSTEAD OF DRIVE. THE RPM INCREASED BUT THE CAR DID NOT MOVE. I HAVE ALSO NOTICED UPON SUDDEN ACCELERATION FROM AROUND 30 THAT I GET A SIMILAR RESPONSE. MAZDA STATES VEHICLE PERFORMING AS BY DESIGN. CAR DOES NOT SEEM TO DOWN SHIFT QUICK ENOUGH …

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WHILE CHANGING LANES ON HIGHWAY FROM A STOP, IT FELT AS THOUGH THE CAR WAS IN NEUTRAL INSTEAD OF DRIVE. THE RPM INCREASED BUT THE CAR DID NOT MOVE. I HAVE ALSO NOTICED UPON SUDDEN ACCELERATION FROM AROUND 30 THAT I GET A SIMILAR RESPONSE. MAZDA STATES VEHICLE PERFORMING AS BY DESIGN. CAR DOES NOT SEEM TO DOWN SHIFT QUICK ENOUGH ON ACCELERATION. *TR

NHTSA ODI #10519740

Official recalls

1

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

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