2006 Lincoln Zephyr

TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT WHILE DRIVING 20 MPH IN THE SNOW THE BRAKE PEDAL WAS APPLIED BUT WAS SLOW TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LANDMARK LINCOLN LOCATED AT (5000 S BROADWAY, ENGLEWOOD, CO 80113, (303)761-1560, WHO CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 93,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE PCM/ECM MODULE WENT OUT ON THIS VEHICLE WITHOUT ANY WARNING. THERE WERE SEVERAL TSB'S ISSUED BY FORD REGARDING THIS ISSUE DATING BACK TO AT LEAST 2013 WITH ABSOLUTELY NO NOTIFICATION TO OWNERS WHOSE LIVES ARE AT RISK (SEE LIST BELOW). THIS MODULE IS THE MAIN COMPUTER, SO ALL POWER WAS LOST AFTER THE CHECK ENGINE LIGHT BEGUN RAPIDLY FLASHING NON-STOP AND THE VEHICLE WAS SHAKING AGGRESSIVELY ON THE HIGHWAY WHILE DRIVING. TO ADD INSULT TO INJURY THE REPAIR IS ESTIMATED AT NEARLY $4000 BECAUSE ALL SPARKS PLUGS, ALL IGNITION COILS MUST BE REPLACED ALONG WITH THE THROTTLE BODY. (TSB NUMBERS RELATED TO THIS ISSUE ARE AS FOLLOWS: NHTSA ID #10052190, NHTSA ID #10109070, NHTSA ID #10048099)

FORD IS RECALLING MY VEHICLE UNDER 19S54. FORD KNOWS OF 15 CRASHES RELATED TO THIS PROBLEM BUT THE RECALL NOTICE SAYS THE VEHICLE IS SAFE TO DRIVE UNTIL THE PARTS ARE AVAILABLE. HOW CAN THE VEHICLE BE SAFE TO DRIVE IF FORD KNOWS OF 15 CRASHES RELATED TO THE ISSUE? FORD SHOULD SUPPLY A RENTAL CAR UNTIL THEY ARE ABLE TO FIX THE PROBLEM.

IN CAR ACCIDENT ON DEC 12, 2019. UPON IMPACT. SEVERE PAIN CAUSED FROM AIR BAG DEPLOYMENT. MYSELF AND MY SON WHEN BOTH HIT IN THE FACE. MY CAR WAS COMPLETELY TOTALED DUE TO AIR BAG DEPLOYMENT . MY CAR WAS TURNED A LITTLE TO THE RIGHT TO AVOID FULL BLOWN REAR IMPACT COMING UP OVER HILL. WAS ON A CITY STREET AND MY STEERING WHEEL WAS BROKEN IN HALF. I AM RECEIVING RECALL ON AIR BAGS 40 DAYS AFTER ACCIDENT OCCURRED. MY CAR WAS A TOTAL LOSS. I HAVE BEEN DRIVING A RENTAL AT COST TO ME FOR ALMOST 6 WEEKS NOW.

THERE WAS A RECALL ON THE WINDOWS OF OUR LINCOLN ZEPHYR WHICH WERE BEING SCRATCHED DUE TO A BAD FIT INTO THE DOOR PANELS. OUR LOCAL LINCOLN REMEDIED IT BY DOING A 'TECHNICAL BULLETIN' ON THE CAR. HOWEVER, IT IS STILL DOING IT AND THE WINDOWS ARE SO SCRATCHED YOU CAN BARELY SEE OUT OF THEM. THIS HAS HAPPENED OVER TIME. IT'S MY DAUGHTERS CAR AND I DIDN'T REALIZE HOW BAD IT WAS UNTIL I HAD TO DRIVE IT. OUR LOCAL LINCOLN DEALERSHIP SUGGESTED WE FILE A COMPLAINT WITH LINCOLN CORPORATE BUT WE HAVE BEEN UNABLE TO REACH THEM. WE PAID TO HAVE THE FRONT DRIVERS AND PASSENGERS WINDOWS REPLACED JUST RECENTLY BUT THEN FOUND OUT THERE WAS A RECALL FOR THIS PROBLEM.