NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
21 reportsClear category filter111,500 miles · Oct 6, 2010
Engine And Engine CoolingSuspension
TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD CRACK. HE PULLED OVER BUT DID NOT FIND THE CAUSE OF THE NOISE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE FRONT BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER …
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TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD CRACK. HE PULLED OVER BUT DID NOT FIND THE CAUSE OF THE NOISE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE FRONT BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER IN REGARDS TO RECALL 98V322000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT THERE WAS A CRACK IN THE INTAKE MANIFOLD AND A MECHANIC TOLD HIM THAT IT NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 111,500.
NHTSA ODI #10359462
75,397 miles · Apr 12, 2010
Suspension
TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING APPROXIMATELY 3 MPH IN A PARKING LOT. THE LOWER BALL JOINTS DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. A RECALL REPAIR WAS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER 098V322000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE …
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TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING APPROXIMATELY 3 MPH IN A PARKING LOT. THE LOWER BALL JOINTS DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. A RECALL REPAIR WAS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER 098V322000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE FAILURE MILEAGE WAS 75,397. THE CURRENT MILEAGE WAS 75,412. UPDATED 6/1/10 *CN UPDATED 06/04/10*LJ UPDATED 09/02/10*JB
NHTSA ODI #10325166
101,000 miles · May 29, 2008
Suspension
TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE ATTEMPTING TO BACK OUT OF A PARKING SPACE, THE CONTACT TURNED THE WHEEL AND THE VEHICLE JERKED AND STOPPED MOVING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC SHOP TO HAVE THE FRONT DRIVER'S SIDE CONTROL ARM REPAIRED. THROUGH ONLINE RESEARCH, HE DISCOVERED NHTSA CAMPAIGN ID NUM…
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TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE ATTEMPTING TO BACK OUT OF A PARKING SPACE, THE CONTACT TURNED THE WHEEL AND THE VEHICLE JERKED AND STOPPED MOVING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC SHOP TO HAVE THE FRONT DRIVER'S SIDE CONTROL ARM REPAIRED. THROUGH ONLINE RESEARCH, HE DISCOVERED NHTSA CAMPAIGN ID NUMBER 98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), WHICH WAS SIMILAR TO THE FAILURE HE EXPERIENCED. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CURRENT MILEAGE WAS 114,000 AND FAILURE MILEAGE WAS 101,000. UPDATED 6/16/08 *CN UPDATED
NHTSA ODI #10229182
Mileage unknown · Aug 10, 2007
Suspension
TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE LOWER BALL JOINTS FAILED AND THE FRONT DRIVER SIDE OF THE VEHICLE FELL TO THE GROUND AND BENT. THE VEHICLE WAS REPAIRED. HE WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL CAMPAIGN NUMBER 98V322000 (SUSPENSION:FRONT:CONTROL…
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TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE LOWER BALL JOINTS FAILED AND THE FRONT DRIVER SIDE OF THE VEHICLE FELL TO THE GROUND AND BENT. THE VEHICLE WAS REPAIRED. HE WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL CAMPAIGN NUMBER 98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE PURCHASE DATE AND MILEAGE INFORMATION WERE UNKNOWN.
NHTSA ODI #10199065
27,000 miles · Jun 8, 2007
Suspension
TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A WHINY, SQUEAKY NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER STATED THAT NOTHING WAS WRONG, HOWEVER THE NOISE HAS INTENSIFIED. THE MECHANIC STATED THAT THE LOWER CONTROL ARM WAS FAILING, SIMILAR TO THE FAILURE NOTED IN RECALL…
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TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A WHINY, SQUEAKY NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER STATED THAT NOTHING WAS WRONG, HOWEVER THE NOISE HAS INTENSIFIED. THE MECHANIC STATED THAT THE LOWER CONTROL ARM WAS FAILING, SIMILAR TO THE FAILURE NOTED IN RECALL # 98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER STATED THAT THE VIN IS NOT INCLUDED IN THE RECALL. THE CURRENT MILEAGE IS 90,000 AND FAILURE MILEAGE WAS 27,000. UPDATED 09/05/07. *JB
NHTSA ODI #10192772
76,000 miles · Aug 28, 2006
Suspension
DT*: THE CONTACT STATED WHILE STARTING THE ENGINE WITH THE VEHICLE IN PARK, THE LEFT FRONT LOWER BALL JOINT FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THERE WAS A NHTSA RECALL, # 98V322000, REGARDING THE SUSPENSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALE…
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DT*: THE CONTACT STATED WHILE STARTING THE ENGINE WITH THE VEHICLE IN PARK, THE LEFT FRONT LOWER BALL JOINT FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THERE WAS A NHTSA RECALL, # 98V322000, REGARDING THE SUSPENSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.
NHTSA ODI #10166735
70,000 miles · Sep 24, 2004
Power TrainService Brakes, HydraulicSteering
THE CONSUMER'S VEHICLE HAS REQUIRED MULTIPLE REPAIRS TO INCLUDE BALL JOINT REPLACEMENT, TURNED ROTORS AND IDLER ARM REPLACEMENT. THE VEHICLE ONLY HAS 70000 MILES. *NM THE CRUISE WOULD NOT SHUT OFF WITHOUT A NEAR SKID AMOUNT OF BRAKING, THIS WOULD ALSO OCCUR BECAUSE THE SHIFTER WOULD NOT COME OUT OF THE PARK POSITION. *SC …
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THE CONSUMER'S VEHICLE HAS REQUIRED MULTIPLE REPAIRS TO INCLUDE BALL JOINT REPLACEMENT, TURNED ROTORS AND IDLER ARM REPLACEMENT. THE VEHICLE ONLY HAS 70000 MILES. *NM THE CRUISE WOULD NOT SHUT OFF WITHOUT A NEAR SKID AMOUNT OF BRAKING, THIS WOULD ALSO OCCUR BECAUSE THE SHIFTER WOULD NOT COME OUT OF THE PARK POSITION. *SC *JB
NHTSA ODI #10095270
Mileage unknown · Jul 26, 2004
Suspension
UPON PUTTING THE GEAR INTO REVERSE VEHICLE MADE A LOUD NOISE AS IF SOMETHING WAS RUBBING TOGETHER. THE TIRE ROD BROKE, LEAVING THE WHEELS TURNED OUTWARD. VEHICLE NEVER LEFT THE GARAGE. *AK
NHTSA ODI #10083600
60,500 miles · Apr 1, 2004
SteeringSuspension
WHILE BACKING OUT OF THE DRIVEWAY AT 2 MPH, THE FRONT DRIVER'S SIDE TIE ROD SNAPPED. *AK THE LEFT FRONT TIE ROD FELL TO THE GROUND. THE TIE HAD RUSTED AND PITTED. BOTH TIE RODS WERE REPLACED AND THE UPPER JOINT WAS FOUND BAD. *SC *JB
NHTSA ODI #10059845
Mileage unknown · Mar 27, 2002
SteeringSuspension
SQUEAK IN FRONT SUSPENSION WHILE TURNING AT LOW OR HIGH SPEEDS. AT TIMES NEEDS EXTRA TURNING OF STEERING WHEEL TO MAINTAIN LANE THROUGH TURNS OR CURVES.STABILIZER BAR ALSO SHOWS SIGNS OF EXCESS MOVEMENT IN MOUNTS.DEALER STATES THE PROBLEM IS THE TIE ROD BUSHINGS FLEXING UNDER PRESSURE. NLM
NHTSA ODI #759897
Official recalls
5Dec 12, 2000
VEHICLE DESCRIPTION: CERTAIN LIMOUSINES STRETCHED OVER 60 INCHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 109, "NEW PNEUMATIC TIRES," AND NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: THE VEHICLE WEIGHT COULD EXCEED THE MAXIMUM LOAD RATING FOR THE TIRE, INCREASING THE RISK OF PREMATURE TIRE WEAR OR BLOWOUT.
Remedy: DEALERS WILL REPLACE ALL 5 TIRES (INCLUDING THE SPARE TIRE) WITH MICHELIN TIRES (225/70R16 107T REINFORCED WHITE SIDEWALL) WITH A SUFFICIENTLY HIGHER LOAD RATING. OWNER NOTIFICATION BEGAN JANUARY 10, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-248-0186.
Jul 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.
Consequence & remedy
Consequence: IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.
Remedy: OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.
Jun 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Consequence & remedy
Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
Jun 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Consequence & remedy
Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
Dec 16, 1998
VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.
Consequence & remedy
Consequence: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP05005 · Spark Plug Ejection From Cylinder Head
Opened Sep 22, 2005 · Closed Jan 4, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Additional source detail variants (3)
Engine And Engine Cooling:engine
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
PE03011 · Inadvertent Side Air Bag Deployment
Opened Mar 14, 2003 · Closed Aug 22, 2003
Status: closed (inferred from source dates) · Air Bags:side/window
ODI HAS IDENTIFIED 173 COMPLAINTS ALLEGING INADVERTENT OR NON-CRASH DEPLOYMENT OF SIDE AIR BAGS ON MODEL YEAR (MY) 1999-2003 LINCOLN TOWN CARS.MOST OF THE COMPLAINTS ALLEGE THAT ONE OF THE SIDE AIR BAGS DEPLOYED WHILE DRIVING WITHOUT ANY IMPACT.ANALYSIS SHOWED THAT MY 2001 THROUGH EARLY MY 2003 TOWN CARS HAVE MUCH HIGHER COMPLAINT AND WARRANTY CLAIM RATES (138 COMPLAINTS AND 120 WARRANTY CLAIMS) THAN THE REMAINING VEHICLES (35 COMPLAINTS AND 32 WARRANTY CLAIMS).FORD CHANGED ITS SUPPLIER OF THE SIDE CRASH SENSORS FOR THE MY 2001 TOWN CARS.FORD STATES THAT THE ALGORITHM IN THE MY 2001 TOWN CARS IS DIFFERENT FROM THE PREVIOUS MODEL YEAR'S DESIGN, AND THAT IT IS DESIGNED TO PROVIDE IMPROVED OCCUPANT PROTECTION IN MODERATE SPEED SIDE POLE IMPACTS.IN DECEMBER 2002 (I.E., EARLY MY 2003 VEHICLE PRODUCTION), THE CRASH SENSORS WERE MOVED FROM THE FLOOR OF VEHICLE TO NEAR THE BASE OF B-PILLARS IN ORDER TO REDUCE THE INCIDENTS OF INADVERTENT SIDE AIR BAG DEPLOYMENTS.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA03-014) FOR MY 2001-2003 TOWN CARS BUILT BEFORE DECEMBER 2002.
DP02007 · FUEL-FED Fires
Opened Aug 22, 2002 · Closed Dec 4, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES IN THE SUBJECT VEHICLES IS SET OUT IN THE CLOSING REPORT FOR SQ 01-014 AND THAT REPORT IS IN THE DOCKET FOR THIS PETITION.AFTER REVIEWING THE PETITION AND ITS SUPPORTING MATERIALS, AS WELL AS INFORMATION FURNISHED BY FORD AND GM, AND INFORMATION WITHIN THE AGENCY'S POSSESSION FROM PREVIOUS INVESTIGATIONS AND OTHER RELATED ACTIONS,NHTSA HAS CONCLUDED THAT FUTHER INVESTIGATION CONCERNING POST-CRASH FIRES IN THE SUBJECT VEHICLES IS NOT LIKELY TO LEAD TO A DECISION THAT THE VEHICLES CONTAIN A SAFETY DEFECT.
SQ01014 · Post Rear End Collision Fires
Opened Nov 27, 2001 · Closed Oct 3, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage
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