NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
20 reportsClear category filterMileage unknown · Feb 17, 2025
EnginePower TrainSteering
Dealership Responsible: Ted Britt Ford of Chantilly Dealership Address: 4175 Auto Park Cir, Chantilly, VA 20151 Complaint Details: I purchased a 2018 Lincoln Navigator L Black Label, and since then, I have experienced multiple serious mechanical failures due to an improperly performed cam phaser repair by …
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Dealership Responsible: Ted Britt Ford of Chantilly Dealership Address: 4175 Auto Park Cir, Chantilly, VA 20151 Complaint Details: I purchased a 2018 Lincoln Navigator L Black Label, and since then, I have experienced multiple serious mechanical failures due to an improperly performed cam phaser repair by Ted Britt Ford of Chantilly in 2020. The dealership’s service department performed a faulty installation, which resulted in: •Missing and broken screws in the cam phaser system •Jerking, rattling, and acceleration issues •Significant engine damage requiring a complete short block replacement As a result of this in negligent repair, In 2024 I had to replace the cam phaser again, along with replacing the short block of the engine due to the extensive damage caused by the dealership’s poor workmanship. In addition to this issue, I have faced multiple other failures, including: •Valve body replacement •Wastegate failure •Rear heat stopped working •Steering column failure These problems have caused frequent breakdowns and safety concerns, making the vehicle unreliable. The constant need for repairs raises serious questions about the quality of Lincoln’s engineering and service network. This issue is not an isolated incident, and I strongly urge NHTSA to investigate potential defects in the 2018 Lincoln Navigator and to hold dealerships accountable for performing unsafe and defective repairs. Requested Action: I request an investigation into the faulty cam phaser repair process and whether similar issues are being reported by other 2018 Lincoln Navigator owners. This could indicate a larger systemic defect or a trend of poor-quality repairs in Ford/Lincoln service centers
NHTSA ODI #11643072
86,000 miles · Feb 10, 2025
EnginePower Train
The contact owns a 2018 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle lunged forward. Additionally, the contact stated that the vehicle was shifting roughly. The contact stated that the vehicle would redline. There were no warning lights illuminated. …
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The contact owns a 2018 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle lunged forward. Additionally, the contact stated that the vehicle was shifting roughly. The contact stated that the vehicle would redline. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that a transmission flush was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 86,000.
NHTSA ODI #11641745
Mileage unknown · Jul 23, 2024
Power Train
Vehicle experienced failed auto-start on road, resulting in vehicle inmobility from stop in traffic, causing safety hardzard to passengers other vehicles on the road. The cause is worn VCT unit, as described in TSB 23-2143. The issue is safety critical and should not be merely addressed with an already expired customer safety …
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Vehicle experienced failed auto-start on road, resulting in vehicle inmobility from stop in traffic, causing safety hardzard to passengers other vehicles on the road. The cause is worn VCT unit, as described in TSB 23-2143. The issue is safety critical and should not be merely addressed with an already expired customer safety program, it should be a safety recall.
NHTSA ODI #11604146
Mileage unknown · Jul 3, 2024
Power Train
The transmission doesn't respond several times and could not picking up speed up hill. There were twice the transmission stopped working, the car could not move and stopped in intersection at traffic light. The problem was first reported to Lincoln during 6 years/70,000 miles powertrain warranty Lincoln did the reprogramming bu…
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The transmission doesn't respond several times and could not picking up speed up hill. There were twice the transmission stopped working, the car could not move and stopped in intersection at traffic light. The problem was first reported to Lincoln during 6 years/70,000 miles powertrain warranty Lincoln did the reprogramming but didn't solve the problem and then refused to repair when the problem recur at 6 year and one month, even my car has extended warranty. Lincoln issued several TSBs and knows the CDF drum failure but reluctant to fix the issue. It is not safe to drive when the transmission could not work after a stop at red light or pickup speed at ramp.
NHTSA ODI #11598654
Mileage unknown · Dec 28, 2023
Lane DeparturePower TrainWheels
The car has slip transmission issue, that can’t be fixed, the front of the car makes loud grinding noise from the front wheel area when riding on front wheel drive, with low RPM, this has been brought up multiple times with ford and linclon while they and car service provider represented by ford and Lincoln keeps denying.
NHTSA ODI #11562408
Mileage unknown · Nov 15, 2023
EngineFuel/propulsion SystemPower TrainFire
Connector for cooling hoses blew out causing engine to overheat and stand my family on the highway. This appears to be a common problem that someone did a YouTube video on it. I have put the video link below. Please have them recall before someone gets hurt. Ford Lincoln does not respond. [XXX] INFORMATION REDACTED PURSUANT T…
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Connector for cooling hoses blew out causing engine to overheat and stand my family on the highway. This appears to be a common problem that someone did a YouTube video on it. I have put the video link below. Please have them recall before someone gets hurt. Ford Lincoln does not respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11555223
Mileage unknown · Aug 23, 2023
EnginePower Train
While driving at a speed of 55-60mph, I tried to pass slower vehicles on three different occasions during the same trip on a two lane road. I pushed the accelerator to the floor and pulled the car into the lane to my left. I felt and heard a very loud clunk, revving up of the engine, and total loss of power at the wheels. I quic…
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While driving at a speed of 55-60mph, I tried to pass slower vehicles on three different occasions during the same trip on a two lane road. I pushed the accelerator to the floor and pulled the car into the lane to my left. I felt and heard a very loud clunk, revving up of the engine, and total loss of power at the wheels. I quickly moved backinto my original lane and let up on the accelerator. After a 5-10 seconds, power returned to the wheels and I was able to reaccelerate. I was able to pass the aforementioned vehicles, albeit using a more gradual acceleration. I have previously had the vehicle inspected for two identical episodes at a Lincoln dealer. Unfortunately, they reported that the service techs were unable to duplicate the problem. If this were a standard transmission vehicle, I would say the clutch was slipping. In a vehicle with four wheel drive and automatic transmission, however, I am not well enough informed to make a diagnosis. There can be no doubt, however, that the action is potentially dangerous and could result in head on collision. I would also suspect that the engine transmission train is likely to have shortened lifespan if the problem continues. It is possible that there is already damage.
NHTSA ODI #11540387
Mileage unknown · Jan 12, 2023
Power Train
Transmission will randomly stop shifting or jolt. Poses a safety concern when you have to accelerate or slow down to merge, switch lanes, cross an intersection, etc. This is a common problem with this year and model that everyone is complaining about.
NHTSA ODI #11501540
51,000 miles · Feb 22, 2022
Power Train
The contact owns a 2018 Lincoln Navigator. The contact stated while the vehicle was in park and the key was not in the ignition while opening the front driver side door the vehicle started moving forward independently and down a hill. The contact jumped into the seat and depressed the brake pedal in order for the vehicle to come…
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The contact owns a 2018 Lincoln Navigator. The contact stated while the vehicle was in park and the key was not in the ignition while opening the front driver side door the vehicle started moving forward independently and down a hill. The contact jumped into the seat and depressed the brake pedal in order for the vehicle to come to a stop. After the incident, the vehicle was able to be driven to the residence. The vehicle was taken to a local dealer where the failure was unable to be duplicated. The vehicle was not repaired. The contact was concerned that the failure was related to NHTSA Campaign Number: 18V213000 ( power train) however the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.
NHTSA ODI #11453405
20,000 miles · Jun 14, 2019
Power Train
STARTING AT 20,000 MILES I STARTED ASKING THE DEALER TO CHECK THE TRANSMISSION ON MY VEHICLE. VERY OFTEN THE TRANSMISSION SHIFTS VERY HARD TO THE POINT YOU HEAR AND YOU FEEL LIKE SOMEONE HIT YOUR CAR ( USUALLY FROM 1ST TO 3RD GEAR ) AND ALSO WHEN YOU SHIFT IT TO REVERSE IT SLIPS. DEALER KEEPS SAYING THERES NO CODES COMING OUT ON…
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STARTING AT 20,000 MILES I STARTED ASKING THE DEALER TO CHECK THE TRANSMISSION ON MY VEHICLE. VERY OFTEN THE TRANSMISSION SHIFTS VERY HARD TO THE POINT YOU HEAR AND YOU FEEL LIKE SOMEONE HIT YOUR CAR ( USUALLY FROM 1ST TO 3RD GEAR ) AND ALSO WHEN YOU SHIFT IT TO REVERSE IT SLIPS. DEALER KEEPS SAYING THERES NO CODES COMING OUT ON THEIR COMPUTER. THIS ALWAYS HAPPENS IN MOTION ON A CITY STREET.
NHTSA ODI #11220142
Official recalls
12Jun 24, 2026
Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
Consequence & remedy
Consequence: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.
May 27, 2026
Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Consequence & remedy
Consequence: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026. Additional letters will be sent once the remedy is available, anticipated in August 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S34. This recall replaces and expands previous NHTSA recalls 24V099 and 25V197. Vehicles previously inspected or repaired under the prior recalls will need the new repair completed.
May 23, 2025
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Consequence & remedy
Consequence: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
Remedy: Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.
Apr 11, 2025
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Consequence & remedy
Consequence: A brake fluid leak can cause reduced brake function and extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S37. This recall is an expansion of NHTSA recall number 22V-150.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components:master Cylinder
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Consequence: A brake fluid leak can cause reduced brake function and extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S37. This recall is an expansion of NHTSA recall number 22V-150.
Service Brakes, Hydraulic:power Assist
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Consequence: A brake fluid leak can cause reduced brake function and extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S37. This recall is an expansion of NHTSA recall number 22V-150.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Feb 9, 2024
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Consequence & remedy
Consequence: Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
Remedy: Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.
Aug 25, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence & remedy
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy parts are anticipated 2nd Quarter 2024. Ford's number for this recall is 23S48.
Jun 9, 2023
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence & remedy
Consequence: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Remedy: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Nov 14, 2018
Ford Motor Company (Ford) is recalling certain 2018 Lincoln Navigator, and Ford Expedition vehicles. The second row center seat track assemblies may be missing one or both of the J-Channel reinforcement brackets, possibly allowing the seat to move in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, a seat that moves may not properly restrain the seat occupant, increasing their risk of injury.
Remedy: Ford will notify owners, and dealers will inspect the second row center seat for any missing J-channel reinforcement brackets, replacing the center seat frame assembly as necessary, free of charge. An interim owner notification was sent on December 21, 2018. A second letter will be mailed once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S37
Jun 12, 2018
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition, F-150, and Lincoln Navigator vehicles equipped with 3.5L GTDI V6 engines. These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the high pressure fuel pump and associated components, free of charge. The recall began July 17, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S17.
Apr 4, 2018
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
Consequence & remedy
Consequence: Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Remedy: Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S09.
Jan 16, 2018
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition and Lincoln Navigator vehicles. The second row window control modules may intermittently stop the movement of the power window. If something, such as a finger, is pinched by the window glass, the stopped window control module may prevent the window from automatically reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: If the window does not automatically reverse when an obstruction is found, it can increase the risk of injury.
Remedy: Ford will notify owners, and dealers will inspect the second row window electronic control modules, and replace them as necessary based on their build date codes, free of charge. The recall began on February 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C01.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ24015 · Seat Belt Retractor Pretensioner Inadvertent Deployment
Opened Nov 15, 2024 · Closed Jul 23, 2025
Status: closed (inferred from source dates) · Seat Belts:pretensioner
On November 22, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around the occupant’s torso area. The complaints did not state that a crash occurred that may have resulted in the deployment of the pretensioner system, suggesting that this deployment was inadvertent or otherwise unwarranted. On February 9, 2024, Ford issued safety recall 24V-099, recalling certain MY 2018-2020 Ford Expedition and Lincoln Navigator vehicles equipped with driver and front passenger seat belt retractor pretensioners built between October 1, 2018, and June 30, 2019. Ford described the defect as a seat belt retractor pretensioner assembly that may develop corroded squib pins, resulting in high resistance or an open circuit, which could result in an inadvertent deployment of a pretensioner and an increased risk of injury due to the loss of the pretensioner’s protection and a seat belt that remains in the locked position. This recall includes 77,574 vehicles. On November 15, 2024, ODI opened this Recall Query (RQ24015) after receiving 3 complaints involving vehicles not included in recall 23V-099 but that alleged a similar failure. As a result of this investigation, Ford issued safety recall 25V-197 on March 28, 2025, to expand the scope of 24V-099 to include MY 2018-2020 Ford Expedition and Lincoln Navigator vehicles equipped with driver and front passenger seat belt retractor pretensioners built between October 1, 2018, and July 31, 2020. This recall includes 105,322 vehicles, some of which are also included in 24V-099. Additionally, on May 23, 2025, Ford issued 25V-197 Amendment #1, which further expands the recall population’s scope for vehicles with build dates of September 2018. This amendment added 7,627 additional vehicles to the 25V-197 population. In response to ODI’s inquiries in RQ24015, Ford indicated that it cannot conclusively determine the root cause of the relevant failure. Ford was able to determine that certain pretensioners may develop corroded squib pins potentially resulting in inadvertent deployment, but it was unable to specify the cause of corrosion. Without a specific root cause, Ford assessed field performance of pretensioners to determine the scope of the recalls. ODI is aware of three vehicles that experienced pretensioner inadvertent deployment that are not included in either 25V-197 or 24V-099. Two of these vehicles are MY 2018 Lincoln Navigator vehicles built prior to October 1, 2018, and both experienced failures after more than six years of use/exposure while the recalled vehicles experienced higher rate of failures with less exposure. The remaining incident involves a MY 2021 Ford Expedition that was built after July 31, 2020. ODI is not aware of any other relevant failures in vehicles built after July 31, 2020. As such, ODI has not currently identified a safety defect trend for this issue in vehicles outside of the recalled populations. ODI will continue to monitor allegations of pretensioner inadvertent deployment in subject vehicles that are not included in 25V-197. In view of the safety recall action being taken by Ford, ODI is closing this Recall Query (RQ24015). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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