Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 7 of 14 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports1 injury reports
What owners actually said
14 reports
41,000 miles · Oct 28, 2015
Power Train
TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE THE VEHICLE PARKED AND ATTEMPTING TO ENTER, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE ROLLED BACKWARDS. AS A RESULT, THE CONTACT WAS KNOCKED BY THE VEHICLE AS IT CONTINUED TO ROLL AWAY. THE CONTACT WAS ABLE TO ENTER THE VEHICLE AND DEPRESS THE BRAKE P…
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TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE THE VEHICLE PARKED AND ATTEMPTING TO ENTER, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE ROLLED BACKWARDS. AS A RESULT, THE CONTACT WAS KNOCKED BY THE VEHICLE AS IT CONTINUED TO ROLL AWAY. THE CONTACT WAS ABLE TO ENTER THE VEHICLE AND DEPRESS THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED ADJUSTED THE TIMING IN THE TRANSMISSION BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10786849
20,000 miles · Sep 17, 2015
Air BagsStructureCrashInjury
HEAD ON COLLISION ON DRIVERS SIDE OF FRONT OF NAVIGATOR; HOWEVER, ONLY THE PASSENGER AIR BAG DEPLOYED WITH NO PASSENGER IN THE SEAT, ONLY I WAS DRIVING, BUT MY AIRBAG DID NOT DEPLOY. IT SEEM ODD TO ME...UPDATED 10/15/15 *BF
NHTSA ODI #10764635
8,000 miles · Jun 25, 2014
Visibility/wiper
I HAVE A 2013 LINCOLN NAVIGATOR THAT HAS SOME SERIOUS PROBLEMS WITH IT'S RAIN SENSING WIPERS. THEY WILL STOP COMPLETELY DURING A RAIN OR RAIN/SNOW STORM. OTHER TIMES THEY WON'T COME ON BY THEMSELVES. THEY INSTEAD HAVE TO BE TURNED ON MANUALLY. THEY HAVE COME ON AND STAYED ON FOR AT LEAST TWO MINUTES WHEN THERE HAS BEEN ABSOL…
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I HAVE A 2013 LINCOLN NAVIGATOR THAT HAS SOME SERIOUS PROBLEMS WITH IT'S RAIN SENSING WIPERS. THEY WILL STOP COMPLETELY DURING A RAIN OR RAIN/SNOW STORM. OTHER TIMES THEY WON'T COME ON BY THEMSELVES. THEY INSTEAD HAVE TO BE TURNED ON MANUALLY. THEY HAVE COME ON AND STAYED ON FOR AT LEAST TWO MINUTES WHEN THERE HAS BEEN ABSOLUTELY NO RAIN OR MOISTURE IN THE AIR. I AM SURE YOU WILL AGREE WITH ME THAT THIS CAN PROVE TO BE A VERY DANGEROUS SITUATION. WE ALSO HAVE DOCUMENTATION ON THE DEALER'S WORK ORDERS SHOWING THE TIMES WE HAD BROUGHT OUR VEHICLE IN FOR THE PROBLEMS. WE HAVE PICTURES PROVING OUR PROBLEM BUT THESE PICTURES HAVE BEEN COMPLETELY IGNORED BY BOTH THE LINCOLN REPS THEMSELVES AND THE DEALER'S SERVICE DEPARTMENT THAT WE PURCHASED OUR VEHICLE FROM NEW LAST MAY' WILLIAMS AUTO GROUP IN SAYRE, PA. FROM THEIR TESTS THE WIPERS 'WORK AS THEY WERE DESIGNED TO'. I AM GOING THROUGH THE PA LEMON LAW NOW BUT I WAS JUST CURIOUS IF THERE HAD BEEN OTHER VEHICLE OWNERS, FORD OR LINCOLN, THAT HAVE REPORTED THE SAME OR SIMILAR PROBLEM. WHAT MAKES THIS VERY TROUBLESOME IS BOTH THE COMPANY'S AND THE WILLIAMS GROUP IGNORING OUR PROOF -- THE PICTURES. PREVIOUSLY WE WERE HAVING PROBLEMS WITH OUR TAILGATE OPENING WHILE DRIVING THE VEHICLE, OUTSIDE MIRRORS MOVING ON THEIR OWN, DRIVERS SEAT ADJUSTING ON ITS OWN AND THE KEY LOCK NOT OPERATING AS IT SHOULD. EVEN THOUGH NONE OF THESE WERE ABLE TO BE RECONSTRUCTED AT THE DEALERSHIP, THERE WERE 3 INSTANCES WHERE THESE WERE WITNESSED BY THE DEALER'S SERVICE EMPLOYEES. SO THEY DID GO AHEAD AND REPLACE MANY OF THE MODULES BUT HAVE DONE NOTHING WITH THE WIPERS. *TR
NHTSA ODI #10605893
5,500 miles · Apr 28, 2014
Structure
TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, A PASSENGER'S FOOT BECAME TRAPPED IN THE RETRACTABLE RUNNING BOARD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. …
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TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, A PASSENGER'S FOOT BECAME TRAPPED IN THE RETRACTABLE RUNNING BOARD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5500.
NHTSA ODI #10585260
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ17010 · Unexpected Transmission Downshift
Opened Dec 25, 2017 · Closed Oct 22, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
2013 Lincoln Navigator Problems, Complaints & Recalls | Skip That Year
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