2005 Lincoln Navigator

LTR FROM SENATOR HUTCHISON ON BEHALF OF CONSTITUENT, RE PROBLEMS WITH HER 2005 LINCOLN NAVIGATOR. *NJ THE CONSUMER STATED THERE WAS A NOISE COMING FROM THE ENGINE. THE FRONT END VIBRATED CONSTANTLY. THE CONSUMER WAS INFORMED THE TRACK BAR AND CAD MOUNT BUSHINGS NEEDED TO BE REPLACED TO CORRECT THE VIBRATING. THE SUNROOF LEAKED, THE CD CHANGER SCRATCHED THE CD'S, THE DRIVERS SEAT WAS REPAIRED 3 TIMES, THE TIRE PRESSURE SENSOR DIDN'T WORK, THE REMOTE START DID NOT WORK, THE TRANSMISSION WAS SLIPPING, THE REAR WINDOWS WERE GRINDING, THE DRIVERS SIDE DOOR WOULD NOT OPEN, THE MIRROR WOULD NOT ADJUST AND THE WIPERS WERE REPLACED. THE CONSUMER STATED AFTER TWO YEARS OF BEING TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE, IT FINALLY BROKE DOWN AND THE DEALER HAD TO PERFORM MAJOR ENGINE WORK. AFTER THE ENGINE WORK WAS COMPLETED THE CONSUMER STATED THE ENGINE CONTINUED TO MAKE NOISE AND THERE WAS ALSO HESITATION PROBLEMS. *JB UPDATED 03/01/10.

WHILE DRIVING ON THE HIGHWAY FULL SPEED, THE VEHICLE (2005 LINCOLN NAVIGATOR) STOPPED AND I THEN COASTED INTO THE EMERGENCY LANE WHERE I WAS ABLE TO RESTART THE VEHICLE TO DRIVE TO SAFE LOCATION. THIS INCIDENT OCCURRED TWICE BEFORE RECEIVING THE ERROR CODE IN THE CAR CHECK ELECTRONIC THROTTLE. THERE WAS NO WARNING BEFORE STOPPING LUCKILY I WAS ABLE TO COAST TO A SAFE LOCATION BUT THIS COULD HAVE BEEN A CATASTROPHIC EVENT ESPECIALLY WITH MY CHILDREN IN THE CAR. THE CAR WAS TAKEN TO THE DEALER AND THEY REPLACED THE ELECTRONIC THROTTLE BODY ASSEMBLY TO THE TUNE OF $563.85 INCLUDING LABOR. *TR

I TURNED MY IGNITION TO START MY CAR AND THE DRIVER AIRBAG DEPLOYED FROM THE STEERING WHEEL HITTING ME IN THE HEAD CAUSING ME TO LOSE CONSCIOUSNESS BRIEFLY FROM THE IMPACT. THE AIRBAG POPPED IN MY EAR AFTER HITTING MY HEAD AND STARTED SMOKING. THE SMOKING COMING FROM THE NOW DEFLATED AIRBAG DID NOT STOP FOR ABOUT 10 MINUTES. THERE WAS NO REASON FOR THE AIRBAG TO DEPLOY. I AM VERY AFRAID OF WHY THIS HAPPENED AND SINCE IT HAPPENED FOR NO REASON I AM FORTUNATE THIS DIDN'T HAPPEN WHILE DRIVING. I AM 7 MONTHS PREGNANT, SO DUE TO THIS HAPPENING MY DOCTOR HAD ME GO TO THE HOSPITAL TO HAVE THE BABY MONITORED TO MAKE SURE EVERYTHING WAS OK. I USE THIS CAR TO DRIVE MY 4 YEAR OLD AND 2 YEAR OLD AND I AM CONCERNED FOR MY WHOLE FAMILY'S SAFETY. FORD NEEDS TO TAKE ACTION ON THIS CASE OF AIRBAG DEPLOYING FOR NO REASON. *TR

2005 NAVIGATOR INJECTOR FAILED AND RUINED ENGINE ON JUNE 17, 2008 WITH 53,000 MILES DRIVEN. CAR WAS BILLOWING SMOKE, SMELLED STRONGLY OF GAS, AND STOPPED FUNCTIONING AS I WAS DRIVING IT. FORD TOOK NEARLY A MONTH TO REPLACE ENGINE AND REPLACE INJECTOR. PICKED CAR UP ON JULY 23, 2008. ROUGHLY 3 WEEKS LATER,A SECOND INJECTOR FAILED ON AUGUST 22, 2008. CAR WAS BILLOWING SMOKE AND FAILED AND I HAD TO PULL OVER IMMEDIATELY. CAR WAS TOWED TO DEALER. PICKED UP CAR TODAY(AUG 28,2008) AND I KNOW IT WILL FAIL AGAIN IN THE NEXT 14-30 DAYS BECAUSE EARLY INDICATORS ARE ROUGH IDOL AND ROUGH START, AND CAR DISPLAYED BOTH AS I DROVE AWAY FROM THE DEALER TODAY. CALLED DEALER-THEY SAID NOTHING COMES UP ON TEST AND FORD WON'T REPLACE ANOTHER INJECTOR UNTIL IT FAILS. UNABLE TO TOW BOAT BECAUSE OF SAFETY FEARS. IF CAR FAILS WHILE TOWING BOAT DRIVER COULD MOST DEFINITELY LOOSE CONTROL AND HAVE ACCIDENT WITH 5000 LBS. OF BOAT BEHIND. WHAT I HAVE IS A 60,000 VEHICLE WITH 53,000 MILES ON IT THAT IS COMPLETELY UNDEPENDABLE AND NOT SUITABLE TO TOW ANYTHING UNTIL ALL INJECTORS ARE REPLACED BECAUSE OF SAFETY CONCERNS. THE PROCESS OF DRIVING THE CAR AS THE INJECTOR FAILS IS HARROWING BECAUSE THE CAR LITERALLY STOPS FUNCTIONING AS IT IS MOVING, BILLOWS SMOKE AND SMELLS STRONGLY OF GAS, LEAVING ME SHAKING AND FEARING THAT IT MAY BLOW UP OR CATCH FIRE. THE ONLY WAY FORD WILL REPLACE AN INJECTOR IS IF THIS EXACT THING OCCURS. IT IS JUST A MATTER OF TIME BEFORE INJURY AND DAMAGE OCCUR. I URGE YOU TO DO SOMETHING ABOUT THIS BEFORE THAT HAPPENS. *TR

A LITTLE COMPLEX FOR THIS LITTLE BOX. DRIVING IN TOWN. CAR STARTER TO RUN REALLY ROUGH, VOLUMES OF WHITE SMOKE OUT OF TAIL PIPE. CHECK ENGINE LIGHT ON. FLATBEDDED CAR TO DEALER. NEXT DAY LEARNED 2 FUEL INJECTORS HAD JAMMED ON. DEALER REPAIRED. LATER IN DAY, DEALER EXPLAINED 2 CONNECTING RODS HAD BEEN BENT ATTEMPTING TO COMPRESS FLUID (GASOLINE). FORD SUPPLIED A SHORT BLOCK UNDER WARRANTY. SIX MONTHS LATER, VOLUMES OF WHITE SMOKE, ROUGH RUNNING, CHECK ENGINE LIGHT ON. DEALER STATED ANOTHER INJECTOR HAD JAMMED PARTIALLY OPEN. REPLACED. I ASKED IF THEY HAD REPLACED ALL EIGHT THE INITIAL TIME. NO, FORD WON'T ALLOW. WILL FORD ALLOW THIS TIME. NO. LETTER TO FORD 6 WEEKS AGO. ASKED FORD TO REPLACE THE REMAINING 5 FUEL INJECTORS. NO ANSWER. ALSO LEARNED THAT FORD CHANGED INJECTOR VALVE MANUFACTURES FOR THE 2005 MODEL YEAR. I'VE ALSO LEARNED FORD HAS HAD MANY, MANY PROBLEMS WITH THE INJECTOR VALVES USED IN 2005. I BELIEVE I AM NOW DRIVING A CAR THAT HAS A GOOD LIKELIHOOD OF STRANDING ME AND MY FAMILY IN A MINNESOTA WINTER. YES, IT IS STILL UNDER WARRANTY - BUT THAT WON'T KEEP US FROM FREEZING ON A LONELY ROAD. CAN YOU DO ANYTHING TO DOCUMENT OTHER CASES? CAN YOU DO ANYTHING TO HELP ME? *TR

2005 LINCOLN NAVIGATOR HAS HAD LOSS OF POWER ON MULTIPLE OCCASIONS. I HAVE HAD THE VEHICLE SINCE NEW AND I HAVE TAKEN IT TO THE FORD DEALERS IN THE AREA 3 TIMES TO HAVE THE PROBLEM FIXED. DEALER HAS BEEN ABLE TO DUPLICATE THE PROBLEM BUT DOES NOT HAVE A SOLUTION TO FIX IT. VEHICLE HESITATES AND DOES NOT ACCELERATE CREATING A SERIOUS HAZARD WHEN ACCELERATION IS NEEDED. FORD HAS NO SOLUTION TO REPAIR THE PROBLEM AND I WAS TOLD TO CONTINUE DRIVING THE VEHICLE AND KEEP A LOG OF WHEN THE PROBLEM EXISTS (IE; WEATHER, TIME DATE ECT). *NM

DT*: THE CONTACT STATED THAT THE VEHICLE'S SPARE TIRE IS ONE SIZE SMALLER THAN THE SPARE TIRES THAT SHOULD BE INCLUDED WITH THE VEHICLE AND THE SPARE TIRE IS ALSO A DIFFERENT BRAND. THE CONTACT OBSERVED THE SPARE TIRE WHEN ON OF THE VEHICLE'S TIRE BLEW OUT AND HAD TO BE REPLACED WITH THE SPARE. NO ACCIDENT OR INJURIES OCCURRED DUE TO THE SIZE OF THE TIRE. THE DEALER DETERMINED THAT THE SPARE TIRE WAS A PART OF THE FACTORY WARRANTY AND REFUSED TO REPLACE THE SPARE TIRE.