2020 Lincoln Nautilus

When I took the vehicle in for service, I had to replace all 20 lug nuts as the dealer service department reported they were "swollen" and they were unable to complete the tire rotation. This also poses a safety risk as if I had a flat tire, I could not get them off to change a tire. They could also break causing stress on others and cause a wheel to come off of the vehicle. I was advised that this is a common problem with Ford/Lincoln vehicles, however there didn't seem to be any warranty coverage or safety recalls. If this is a common problem or some type of defect, it seems that I should not have had to spend $240 to replace them.

High mount brake light failure (2nd occurrence) November 2023 at 13,400 miles. Vehicle was repaired under warranty. This occurrence appears to be a repeated faulty part. Failure of high mount brake light creates rear collision potential in low visibility scenarios. The part (13613A High Mount Stop Lamp Assembly) appears to be a known faulty part by manufacturer or vehicle design. There are no warning lamps or messages to warn driver that failure has occurred. Problem could go unnoticed for an extended time.

The contact owns a 2020 Lincoln Nautilus. The contact stated while driving 10 MPH, the Hollywood Destination E Rack Bicycle Carrier had detached and fell onto the roadway. No warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The contact referenced NHTSA Campaign Number: 23E085000 (Equipment) as the cause for the failure. The failure mileage was approximately 16,000. The contact requesting the complaint be closed with a satisfactory outcome.

High mount brake light (or third brake light) failure occurred September 2022 at 8,000 miles. Vehicle was repaired under warranty. Failure of high mount brake light creates rear collision potential in low visibility scenarios. The part (13613A High Mount Stop Lamp Assembly) appears to be faulty by manufacturer or vehicle design. There are no warning lamps or messages to warn driver that failure has occurred. Problem could go unnoticed for an extended time.

The contact owns a 2020 Lincoln Nautilus. The contact stated that while his wife was reversing in the rain, the back-up camera image was distorted. There were no warning lights illuminated. The contact called the local dealer and was informed that the failure might be due to a leak. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 40,009.

According to Lincoln, in their manual, the 2020 Lincoln Nautilus is designed such that it can be recreational towed behind a motorhome. My first experience towing this vehicle resulted in a violet "wobble" that shook a 43 foot motorhome when making a normal left hand turn. A second incident occurred when a dip in the road caused the wobble. In both incidents it was necessary to come to a complete stop and then proceed and the wobble disappeared. This problem has been discussed on RV Forums over the years but I'm not sure if it has been report. It was stated that in one incident the hitch of the RV snapped causing the towed vehicle to crash. I believe this is a potential danger on our roads.

VEHICLE HAS AN ERRATIC TRANSMISSION ISSUE. DDOES NOT RESPOND AT TIMES WHEN IN TRAFFIC AT LOW SPEEDS. DO NOT FEEL SAFE IN TRAFFIC BECAUSE OF THIS. WORRIED IF IT WILL RESPOND WHEN ASKED TO DO SO. NO CODES OR OTHER WARNINGS ARE GIVING BY THE VEHICLE. BEEN TO THE DEALER AT LEAST 3X AND ONCE THE RESET THE COMPUTER BACK TO FACTORY SETTINGS ONLY TO HAVE IT MORPH BACK INTO ITS UNRELIABLE STATE AFTER 2K MILES WERE ADDED. THE DEALER ART HILL FORD CLAIMS THEY ARE BACKED UP WITH WORK AND DONT NOTICE ANYTHING WRONG WHEN DRIVING IT ON A FEW OCCASIONS. BUT ADMITTLEY STATE THAT THE 10 SPEED TRANSMISSIONS ARE A PROBLEM. THE MANUFACUTER LICOLN OFFERED A BUY BACK BUT CHANGED IT TO 10 FREE OIL CHANGES

We were driving down the highway, when a huge explosion sound occurred. We pulled off at the next safe spot to look what happened. The sunroof had exploded and a huge hole was in the sunroof. Glass shards were everywhere. Thankfully the interior cover was shut. We might not be alive today if it would have been open. Glass in my eyes, crash into other vehicles, use your imagination on how bad this could have turned out. Looking online reveals this is happening a lot. Someone will eventually get killed.

My car won't start when I press the brake and hit the start button, which then flashes green instead of staying green. I have to go through the same steps several times before it will turn on. The menu goes through the entire functions of the engine. For me, I never know if the engine will start or I will be stranded. I thought after two visits to service, it was fixed. Today, it stalled at a green light, and when I powered off and powered back on, the start button started the flashing light, the function menu again. My car wouldn't start and there was a long line behind me. I bought my car in Feb 2021 and only have 17,500 miles because I'm afraid of being stranded. I paid $52,000 cash for this car and expect that when I turn it on, I'll be able to drive to my destination without problem. This will be the THIRD TIME MY CAR IS IN SERVICE. THE DEALERSHIP WON'T GIVE ME A LOANER BECAUSE OF COVID. I've never been so disappointed over something I've bought. The dealership is of very little help or empathy.