2013 Lincoln Mkx

We have had numerous failures in the braking system. This started with occasional spongy pedal issues that resulted in replacement of the brake booster. This started a two year long journey to repair brake issues. This has gone thru two of the most reputable auto mechanic shops in our area. We have gone thru three brake boosters, one master cylinder, and about to replace the second ABS hydraulic unit. The ABS hydraulic/module unit is the most frustrating because it is failing at such a rate the mechanics cannot get them new and we have had to use refurbished ones. This is a tremendous safety issue and we as consumers are working diligently to repair the issues... only to have erratic unsafe braking conditions. This is a huge lawsuit waiting to happen if Ford/Lincoln does not address the issues and research a solution.

The contact owns a 2013 Lincoln MKX. The contact stated while driving 70 MPH with the radio playing, the contact stated that only the rear speaker was playing. The contact increased the volume to hear the sound in the front speakers; however, while merging onto the highway, the speakers in the front of the vehicle started working and the volume increased. The increased volume of the speakers startled the contact who jumped and jerked the steering wheel. The contact stated that the passenger in the vehicle suffered a panic attack and passed out with his eyes rolling back in his head. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 145,000.

Noticed for the last year or two that the buttons on my air and best turn on without to touch any button and will not power off also the windows will fog while driving. If heat is on the buttons will dial to air conditioning which causes foggy windows while on busy interstate. Also noticed there are several complaints on the internet from others who experience similarities of what is call ghost buttons. This also send sensor into a frenzy and can cause the car to over heat without warning happen to me twice.

The contact owns a 2013 Lincoln MKX. The contact stated that the heating and A/C units had increased to high levels. The defroster was fogging up the windshields. The driver had a limited visibility of the roadway. Additionally, the vehicle was running hot. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was due to the thermostat and the center head module. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 70,000. The VIN was not available.

When driving the vehicle, the brakes got stiff and mushy and hard to stop the car. There was not indicator on the dash there was an issue with the brakes. Had it checked by a mechanic and he stated it needed to go to the dealership since it was the brake booster which needed attention. I looked for recalls on this model and they had one in 2015 time frame, but I did not purchase it used until 8/17 after the recall. I set an appointment with the Stumpf Ford where they confirmed it was the brake booster. I also found numerous (43) complaints about the same issue with the 2013 Lincoln MKX. I fortunately did not have an accident when this happened, but feel there are issues around the brake booster and it is a hazard for my self and other drivers if there had been an accident. The dealership had stated there was a recall which ended in 2015 for that model, but that there is one on going from 2018 until 2025 for the MKZ. As stated this is a safety issue for the driver of the car and other drivers.

lOSS OF PRESSURE IN BRAKES AND FUEL FOOT PEDALS AFTER HITTING A POTHOLE. PRESSURE WAS SO LOW IN BRAKES I HAD TO PRESS BRAKE PEDAL TO FLOOR TO COME TO A JERKING STOP. IT FELT AS IF THERE WAS NO BRAKE AT ALL AS IT WAS SLOW TO BRAKE COMING TO AN ABRUPT STOP ONCE PEDAL FLOORED. I DO NOT HAVE DOCUMENTATION FROM SERVICE CENTER AS I HAVE NOT HAD IT LOOKED AT SINCE THE ISSUE HAPPENED YESTERDAY MORNING, AND I HAVE NO POLICE REPORT AT THIS TIME AS THERE WAS NO CRASH.

While driving on Sept 22 2023 I hit a pothole and immediately felt a change in the pressure in the gas pedal, upon braking I noticed a loss of pressure in the brake system. Vehicle was slow to respond to applicsation of brake pedal to where I had to move my seaty forward so that I could depress the pedal to the floor ( im 4'10" and could not apply the brake to the degree needed to stop my vehicle from the seat position I usually drive in). When pressing the brake pedal it felt as if it wanted to engage the ABS system but was not doing so and I would have to press the pedal to the floor which then would bring me to a jolting stop. I don't know how to explain it but there was also a differnce in the feeling of pressure when pushing on the gas pedal so whatever happened affected pressure in both the fuel and brake syatem foot pedals. I have not had the vehicle inspected as of writing this, nor have I reported it to Police as I did not experience a collisionbeing that it happened a short distance from my house abnd the vehicle has not been driven since the issue began yesterday morning Sept 22 2023.

I bought the car 1 week before taking it to Ford Garage to be serviced and inspected. It has high mileage. over 208,000 miles. The engine light was on the previsce owner said it needed an 02 sensor, upon them checking it needed 2 02 sensors and a drivers side air bag replacement. upon them checking the car fax at the Ford garage the service manager told me that the vehicle had never been in an accident or any reported damage. do airbags normally just go bad. I had to replace airbag so that it would pass West Virginia's state inspection. the service manager got upset at me when I asked why it needed replaced. he ever told me they would not do the work. But it needed done to pass the state inspection, I would just have to park it and forget about it unless I sold it to someone in a state that did not require state inspections like the man i bought it from in Ohio. I even asked if it could be a sensor or component that was bad instead of replacing the complete airbag. the service manager got very upset on me asking. so i told him to do the work so that i would be able to drive the vehicle. replacement and labor was over $1,000. I live on S.S and that's a lot of money. plus the 2, 02 sensors was over $600. Plus whether it maters , the evening before they picked up the vehicle the air conditioning worked great. have witness. the picked it up and drove it to the Ford dealership In Wellsburg , West Virginia which is a drive of about 8 to 10 miles. the service manger told me the car had no air conditioning working. This is very strange since the day I bought the car the air conditioning worked great. he told me he even had his supervisor check it. I have not been able to check the vehicle because I have been extremely ill since vehicle has been returned. I have not been able to check it , I haven't even been outside my home. all together, parts and labor an different items came to over $2,800 . was there ever a recall on the airbags during this time period its a 2013MKX