2013 Lincoln Mkx

I PURCHASED MY VEHICLE 2 YEARS AGO WITH ONLY 36K MILES. 10 MONTHS AGO I NOTICED ON OCCASION THAT AFTER SHIFTING TO PARK THE VEHICLE WAS NOT RECOGNIZING AND ALERT SAID TO SHIFT TO PARK. ALSO WHILE BRAKING ON HILLS I COULD FEEL PRESSURE BUILDING UP AND PRESSING AGAINST MY FOOT CAUSING ME TO BE FORCED TO PRESS VERY HARD TO STOP,THIS CONTINUED ONLY ON OCCASION UNTIL RECENTLY WHILE STOPPED AT A TRAFFIC LIGHT MY CAR WILL LOOSE POWER AND THE LOW ENGINE PRESSURE LIGHT BEEPS 3 TIMES. AS THIS HAS PROGRESSED MY VEHICLE IS NOW UN DRIVEABLE. I TOOK MY VEHICLE TO LINCOLN DEALER IN SPOKANE WA AND WAS TOLD THE BRAKE BOOSTER WAS FAILING AND THERE WAS AN ACTIVE RECALL FOR THIS ISSUE BUT THEY WERE UNABLE TO REPAIR BECAUSE MY VIN # WASN'T SHOWING THAT MY VEHICLE WAS INCLUDED IN RECALL. PLEASE HELP *TR

AROUND SEPTEMBER 2019, THE BRAKE BOOSTER ON MY LINCOLN MKX BEGAN FAILING, GETTING WORSE AND WORSE QUICKLY. IT GOT TO THE POINT THAT I HAD TO ALMOST STAND WITH TWO FEET ON THE BRAKE TO MAKE THE CAR STOP. (WHICH WAS FRIGHTENING WHEN I WAS TRYING TO STOP THE CAR BEFORE HITTING THE ONE IN FRONT OF ME, EVEN THOUGHT I WAS ONLY GOING ABOUT 30-40 MPH). WHEN I PRESSED THE BRAKE THE PEDAL WOULD SLIGHTLY DEPRESS, THEN HISS AND THEN WITH MY INCREASED PRESSURE ON THE BRAKE PEDAL IT WOULD DEPRESS FURTHER, SEEMINGLY CLOSE TO THE CAR FLOOR. THE CAR BECAME INCREASINGLY DIFFICULT TO STOP. MY MECHANIC SAID MY BRAKE BOOSTER NEEDED REPLACED AND THAT THERE WAS AN EXTENDED WARRANTY ON THE PART. I PURCHASED THE CAR USED. I CALLED FORD AND GAVE THEM MY VIN NUMBER AND THEY SAID THAT THE BAD PARTS STOPPED BEING USED IN MARCH OF 2013 AND THAT MY CAR WAS PRODUCED IN MAY OF 2013. WELL OBVIOUSLY SINCE I HAD THE EXACT SAME PROBLEM AS THAT WHICH WAS THE SUBJECT OF THE RECALL, THE BAD PART WAS USED IN MY CAR AS WELL. FORD OPENED A CASE (#24559511K4) BUT REFUSED TO COVER THE REPAIR. I HAD TO PAY OUT OF POCKET TO HAVE MY CAR REPAIRED SINCE IT WAS DANGEROUS TO CONTINUE TO DRIVE. THE MILEAGE ON THE CAR AT THE TIME OF REPAIR IN OCTOBER 2019 WAS 110,334. I BELIEVE THE FORD SHOULD REIMBURSE ME FOR THE COST OF THE REPAIR.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GREG SWEET FORD (440-593-7736, LOCATED AT 4011 E CENTER ST, NORTH KINGSVILLE, OH 44068) WHERE THE BRAKE MODULE (PART NUMBER: DT4Z2C215A) WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

THE VEHICLE WAS IN MOTION WHEN BRAKE PRESSURE WAS LOST AS I WAS TURNING RIGHT. I HAVE TO PUSH THE BRAKE ALL THE WAY INTO THE FLOOR BOARD. THIS HAS HAPPENED THREE OTHER TIMES, WHERE THE BRAKES EVENTUALLY RESET THEMSELVES TO WHERE I GENTLY PUSH DOWN ON THE BRAKE PEDAL. AT THIS MOMENT I HAVE TO PUSH HARD ON THE BRAKE PEDAL ALL THE WAY DOWN TO THE FLOOR BOARD.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND AN ABNORMAL HISSING NOISE WAS DETECTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (905 BRADY AVE, STEUBENVILLE, OH 43952, (740) 283-4131) WHERE IT WAS DIAGNOSED THAT THE VACUUM BOOSTER NEEDED TO REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 109,000. THE VIN WAS NOT AVAILABLE.

THERE HAS BEEN A HISSING NOISE MADE WHILE DEPRESSING THE BRAKE PEDAL FOR SEVERAL MONTHS. LATELY, WHILE PRESSING THE BRAKE PEDAL, IT FEELS 'SPONGY' WITHOUT A NOTICEABLE EFFECT ON BRAKING PERFORMANCE. JUST RECENTLY, THE EFFORT REQUIRED TO STOP THE CAR HAS INCREASED TO THE POINT THAT IT FEELS LIKE THE POWER BRAKING SYSTEM IS HARDLY ASSISTING. THIS MATCHES THE DESCRIPTION OF FIELD SERVICE ACTION 13N02 ISSUED BY FORD/ LINCOLN, WHICH ONLY APPLIES TO "CERTAIN" VEHICLES. HOWEVER, UPON CONTACTING A LOCAL DEALERSHIP AND THE NATIONWIDE CALL CENTER IT WAS DISCOVERED THAT THIS VEHICLE WAS EXCLUDED FROM THE FSA. THIS IS A POTENTIALLY LIFE THREATENING ISSUE, ESPECIALLY IF AN INDIVIDUAL DID NOT HAVE THIS SERVICED AND RELIED SOLELY ON DRIVING WITHOUT POWER BRAKES. FORD/ LINCOLN SHOULD NOT BE ABLE TO PICK AND CHOOSE "CERTAIN 2010-2013 MODEL YEAR EDGE AND MKX VEHICLES" WHEN IT IS APPARENT FROM REVIEWING FORD EDGE AND LINCOLN MKX REPORTS ON CARCOMPLAINS.COM THAT BOTH VEHICLES EXHIBIT THIS ISSUE FREQUENTLY, AND THAT FORD/ LINCOLN HAVE EXCLUDED NUMEROUS VEHICLES FROM REPAIRS. THE COMPANY IS AWARE THAT AN ISSUE EXISTS, BUT THERE ARE MULTIPLE INSTANCES OF FORD/ LINCOLN REFUSING TO REPLACE A FAULTY PART THAT SHOULD LAST THE LIFE OF A VEHICLE. IT IS UNACCEPTABLE TO ALLOW A COMPANY TO OPERATE IN THIS MANNER.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING 60 MPH, THE BRAKES FAILED. THE CONTACT DROVE TO APPLE FORD SHAKOPEE (1624 WESTON CT, SHAKOPEE, MN 55379, (952) 445-2420) WHERE IT WAS DIAGNOSED THAT THE BRAKE POWER BOOSTER MALFUNCTIONED AND NEEDED TO BE REPLACED; HOWEVER, THEY DID NOT HAVE THE PART AVAILABLE. THE DEALER STATED THAT THE VEHICLE SHOULD NOT BE DRIVEN BECAUSE THE BRAKES COULD FAIL COMPLETELY. THE VEHICLE WAS TOWED TO ANOTHER UNKNOWN FORD DEALER AND REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 38,700. *BF CONSUMER SAYS THAT FAILURE IS SIMILAR TO THE FORD EDGE WHICH HAD A RECALL. CONSUMER MADE MANUFACTURER AWARE OF THIS CONNECTION, BUT THEY STILL REFUSED ASSISTANCE. *DL

MY VEHICLE'S POWER SHUT DOWN WITHOUT ANY WARNING ON BUSY CITY STREET (3 LANE ROAD). I WAS UNABLE TO STEER OR BRAKE. I HAD TO COAST OFF THE ROAD UNTIL CAR STOPPED. THEN I PUT IT INTO PARK. IT RESTARTED AND DROVE FINE AFTER THE RESTART. VERY SCARY. THANKFUL I WASN'T DRIVING 70 MPH ON BUSY INTERSTATE. THROTTLE BODY REPLACED RECENTLY AS ENGINE HAD BEEN BUCKING AND WASN'T ACCELERATING WHEN GAS PEDAL WAS DEPRESSED.

SOMEONE AT THE COMPANY EVIDENTLY DOES NOT UNDERSTAND THE AUTO ASSEMBLY PROCESS WHEREIN THE COMPONENT SUPPLIERS ARE REQUIRED TO WAREHOUSE COMPONENTS AND ASSEMBLIES FOR JUST IN TIME DELIVERY TO THE ASSEMBLY PLANTS. COMPONENTS AND ASSEMBLIES ARE STORED AND DELIVERED AS RETRIEVED , NOT IN ORDER OF MANUFACTURE, SO THE THE LAST PARTS DELIVERED MAY HAVE BEEN BUILT MONTHS BEFORE DELIVERY. BY SETTING A DEADLINE MANUFACTURE DATE OF MARCH 2013 FOR VACUUM BOOSTER ASSEMBLY YOU ARE ASSUMING THAT ALL THE DEFECTIVE PARTS HAVE BEEN PURGED FORM THE SYSTEM, WHEN THAT IS PROBABLY NOT THE CASE. SO MY 2013 LINCOLN MKX #2LMDJ6JK2DB[XXX] COULD POSSIBLY HAVE A VACUUM BOOSTER ASSEMBLY MANUFACTURED IN 2012, YET YOUR SYSTEM REFUSES TO ALLOW REPLACEMENT. THIS IS TOTALLY UNFAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING 65 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT EVENTUALLY STOPPED. THE VEHICLE WAS TAKEN TO STAR LINCOLN (24350 WEST 12 MILE ROAD, SOUTHFIELD, MI, 48034, (248) 354-4900) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE BRAKE BOOSTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT BRAKES WERE PREVIOUSLY REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE BRAKE BOOSTER WARRANTY COVERAGE WAS FOR TEN YEARS AND 150,000 MILES. THE FAILURE MILEAGE WAS 130,000.