2012 Lincoln Mkx

What system Failed: Hydraulic Control Unit within the braking system. Brake Pedal and Master cylinder in good working order. Safety Concern: Vehicle failed to stop. Peddle completely to the floor. Accident avoided. Problem Reproduced or confirmed by Service Center: Yes, at a cost of $1,699.00 Inspected: Yes. Vehicle has low miles. Odometer: 114,591 Warnings: No lights or warnings, attempted to stop and brake pedal to the floor. Stopped driving until repairs made. Unsafe! Vehicle failed to stop in normal traffic without warning, speed was approximately 45 mph. Personal Information: Site stated do not list personal information. Therefore, repair invoice available upon request. No upload given at this time.

While leaving out my driveway my brakes went straight to the floor before stopping. After I put the car in park and put my foot on the break again it was hard to push the brake pedal. I also hear air coming from the break pedal area. I had no warning and still do not have any warnings. I’ve noticed after reading a lot of reviews this seem to be a common problem and it’s not safe. Mileage 104,000

The braking system failed to adequately stop the car. In contacting the Lincoln Customer Service, this failure mode is associated with a Lincoln Customer program # 13N02. This program has a 10 years or 150000 miles limit for repair. The vehicle (MKX - 2012) has 65000 miles and was purchased 12/20/2011. It is 1 month out of the defined period. The car has only been driven a few hundred miles since 2020 due to illness and death of the owners. The brake system is a safety device and should not be considered a "Customer Care" program with limits as noted above. The failure of a breaking system will cause potential personal injury including death and should be reconsidered as a safety recall or the program should be extended. The incident of a major traffic accident on the highway was avoided that would have involved multiple cars if not taking evasive action in the median. The problem was confirmed by a dealer, verbally given the operation of the brake system. There were no warning lamps or any other indication prior to the incident. The VIN: [XXX] Thank you for your follow-up of this situation. [XXX], [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I had to slam on the brakes due to a driver pulling out in front of me without looking. The brakes went to the floor and I had difficulty getting the car stopped. I took it in to my mechanic and they diagnosed as a master cylinder, which I had replaced 7 months prior for a similar incident. But, replacing the master cylinder didn’t solve the problem. After more work, they replaced the entire ABS system for the rear brakes ($1900). I drove it 3 times and the brakes locked up on their own while I was driving at 60 miles an hour. When we got to the side of the road, smoke was billowing out of the brakes and the car would not move even though we were pushing the gas. We had the car towed ($300) back to the mechanic. They said the brake fuel line had gotten clogged and the front master cylinder needed to be replaced ($900). Drove twice and same issue, this time smoke billowing out of rear brakes. All brake fluid has completely drained and car needs to be repaired again. It is not drivable, so we will have to have it towed again. I’m so frustrated because this is extremely dangerous and I am stuck with a vehicle that seems to be irreparable and not drivable. Shame on Ford for not recalling this when it is obviously such an issue.

I was driving and when I pressed on the brake, the pedal went far down and had no indication of the care stopping. It did, but it took a long time to brake. I took it for repair at Firestone, because my dealer warranty was expired. However, the Firestone let me know there is a booster brake replacement letter; the number of the recall is: 13N02. My car still qualifies as it is under 150,000 miles. The dealership repair denies my car is eligible; the main Lincoln office customer service representative also denied my car based on the vin. Is this correct? The letter of Customer Satisfaction Warranty shoes no exception based on vin?

I WAS DRIVING ON THE HIGHWAY WHEN THE VEHICLE IN FRONT OF ME SUDDENLY SLOWED DOWN CAUSE THE TRAFFIC WAS STOPPED ,AS I HIT THE BRAKE IT WENT TO THE FLOOR AND THE VEHICLE COULD NOT STOP I HAD TO PULL OFF TO THE SHOULDER TO AVOID HITTING THE CAR, I ALSO HAD TO PUMP THE BRAKES A NUMBER OF TIMES BEFORE THE VEHICLE CAME TO A STOP THIS WAS N THE 3RD OR 4TH TIME THIS HAPPENED TO ME AND 2 TIMES WITH MY WIFE DRIVING THE SUV THIS IS CAR WAS REPAIRED BY THE DEALER IN 2018 FOR THE EXTENDED WARRANTY.

MY 2012 LINCOLN MKX IS EXPERIENCING AN ISSUE WITH THE BRAKES MAKING IT ALMOST IMPOSSIBLE TO STOP. THE BRAKE PEDAL IS REQUIRING EXTREME FORCE TO STOP AND GOES ALL THE WAY TO THE FLOOR, FOLLOWED BY A HISSING AIRY SOUND. THE VEHICLE WAS TAKEN TO THE LINCOLN DEALER WHO DIAGNOSED THE ISSUE AS A BRAKES AND CHARGED ME $900. AFTER PICKING UP THE VEHICLE AND TEST DRIVING IT, THE PROBLEM PERSISTED. AFTER RE-DIAGNOSING THEY POINTED THE FINGER TO A HYDRAULIC CONTROL UNIT. THIS ISSUE POSES GREAT DANGER AND THE INABILITY TO STOP WITHOUT LITERALLY STANDING AND APPLYING FORCE TO THE BRAKES. I HAVE HAD TO STOP DRIVING THE CAR BECAUSE WHEN COMING TO A STOP AT ANY SPEED, THE FORCE NEEDED TO STOP AND A COUPLE CLOSE CALLS WITH RAMMING IN THE BACK OF SOMEONE, THE CAR IS JUST TOO DANGEROUS. ADDITIONALLY, I'VE HAD OTHER ISSUES WITH THIS CAR WHERE THE TRUNK WILL NOT STAY OPEN. IT DOES NOT DETECT A PERSON PUTTING THINGS IN THE TRUNK AND I'VE HAD TO RUN AND PUSH IT UP TO SAVE A KID WHO WAS LOADING SPORTS EQUIPMENT.

WHEN MAKING A STOP THE BRAKES ARE HARD, THEN SUDDENLY THE GO ALL THE WAY TO THE FLOOR. THEN AT AT TRAFFIC LIGHT WAITING FOR THE LIGHT TO CHANGE THE CAR DIES, I HAVE TO PUT IT IN PARK TO START IT UP. THE ENGINE LIGHT WILL COME ON FOR ABOUT 30 MINUTES. I'D TAKEN IT TO THE FORD LINCOLN DEALERSHIP THE DIAGNOSIS WAS THE BRAKE BOOSTER COST WAS 905.00 ALSO THE BACK UP CAMERA US UPSIDE DOWN.