2011 Lincoln Mkx

The contact owns a 2011 Lincoln MKX. The contact stated while the vehicle was turned off, the driver’s side turn signal and parking lights remained illuminated with the other lights in the vehicle being inoperable. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 10V659000 (Structure) however, the Vin was not included. The manufacturer was informed of the failure and informed the contact that the vehicle was not under recall. There was no additional assistance provided. The contact was referred to the NHTSA for assistance. The failure mileage was approximately 111,000. Consumer stated left turn signals remain on (even with ignition off) will not flash. Passenger side will not activate at all.

VEHICLE HAS LESS THAT 50K MILES AND RARELY DRIVEN. THREE DIFFERENT INSTANCES OF THE BRAKES FAILING WITH THE PEDAL BEING PUSHED GOING ALL THE WAY TO THE FLOOR WAS DIAGNOSED TO BE AN ISSUE WITH A RECALL FOR THE BRAKE BOOSTER (RECALLL 13N02). SYMPTOMS OF "SPONGY BRAKES" ALWAYS PRESENT. OTHER BRAKE COMPONENTS WERE CHECKED AND VERIFIED TO BE OPERATIONAL. DEALER INDICATED THIS IS NOT A SAFETY ISSUE AND WILL NOT BE FIXED BECAUSE THE EXTENDED WARRANTY HAD EXPIRED. YET I HAVE A DANGEROUS VEHICLE THAT I AM EXPECTED TO PAY FOR A MANUFACTURING DEFECT.

TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND UNTIL THE BRAKE PEDAL REACHED THE FLOORBOARD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO PARKS LINCOLN OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURED THREE TIMES. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS NOT AVAILABLE.

FIRST OF ALL, I HAVE ONLY HAD MY CAR FOR ONE YEAR. DURING THIS YEAR MY CAR IS ON ITS THIRD TIME LOOSING ITS BRAKES. ALL TIMES IT HAS HAPPENED OUT OF NOWHERE, AND WHILE I WAS DRIVING AND APPLYING BRAKES TO EITHER STOP OR TURN ON A ROAD. ALL THREE TIMES I ALMOST CRASHED. I KNOW WHAT I AM ABOUT TO SAY NEXT, I SHOULDN'T HAVE DONE BUT I DON'T HAVE A SPARE CAR AND NEEDED TO CONTINUE TO DRIVE IT UNTIL I COULD AFFORD TO GET IT FIXED. I WOULD DRIVE EXTREMELY SLOWLY WITH MY CAUTION LIGHTS ON AND BREAK WAY BEFORE I NEEDED TO STOP. AFTER DRIVING IT SEVERAL WEEKS, IT WOULD SLOWLY FIX ITSELF BACK TO WORKING. THIS PAST WEEKEND I TOOK MY DAUGHTERS TO THE MOUNTAINS TO SEE THE AUTUMN LEAVES CHANGING. ANYWAY, I CAN'T IMAGINE MY DAUGHTERS OR MYSELF SURVIVING COMING DOWN THE MOUNTAIN AND THE BREAKS GOING OUT. TWO DAYS AFTER BEING HOME, THEY GO OUT ON MY WHILE DRIVING. I AM SO THANKFUL AND LUCKY THAT OVER THE PAST YEAR THAT NO ONE HAS DIED FROM THE BRAKE FAILURES, MY FAMILY OR SOMEONE FROM ANOTHER FAMILY. ALL THREE TIMES THAT MY BRAKES WENT OUT IT WAS WHILE IN MOTION. HIGHWAY, CITY AND ONCE TURNING. WHEN IT HAPPENED YESTERDAY FOR THE THIRD TIME, I WAS APPLYING BRAKES WHILE PULLING UP TO A STOP SIGN AND MY BRAKES FELT FINE AT FIRST WHILE I WAS APPLYING PRESSURE BUT THEN IT WAS ALMOST LIKE IT BROKE SOME SORT OF SEAL (OR I HAD SUPPER POWERS) AND PUSH STRAIGHT TO THE FLOOR. VERY SCARY! I COULD FEEL SOMETHING LIKE RUBBER OR PARTS KIND OF RUBBING AGAINST EACH OTHER, BUT NO GRINDING OF THE ACTUAL BRAKE PADS. TO SUM ALL OF THE UP, I AM 50 YEARS OLD AND HAVE ONLY PURCHASED CARS THAT RANGE AROUND $5,000. I THOUGHT I DESERVED A NICER AND SAFER CAR FOR ONCE IN MY LIFE. THIS CAR IS THE MOST DANGEROUS CAR I HAVE EVERY BOUGHT AND I WOULD RATHER HAVE A CAR WITHOUT ALL THE EXTRAS TO HAVE ONE THAT WOULD GET ME TO A LOCATION SAFELY WITHOUT PUTTING MY LIFE OR THE LIFE OF SOMEONE ELSE IN DANGER.

MY BACKUP CAMERA HAS STOPPED WORKING AND TURNED BLACK JUST LIKE OTHER LINCOLN MODELS THAT ARE BEING RECALLED AND I BELIEVE MY CAR SHOULD BE INCLUDED IN THE RECAL... ALSO MY TRANSMISSION LEAKS FLUID JUST LIKE OTHER LINCOLN'S THAT ARE BEING RECALLED FOR THE SAME ISSUE, I FEEL LIKE MINE SHOULD ALSO BE INCLUDED IN THAT RECALL AS WELL

WHILE DRIVING THE VEHICLE AND APPROACHING A STOP SIGN THE VEHICLE JUST SHUT OFF ON ITS OWN. I LOST ALL ENGINE POWER, BRAKES, AND STEERING CAPABILITIES., ETC WITH NO WARNING. LUCKILY NO OTHER VEHICLES WERE NEAR ME AT THE TIME. I WAS ABLE TO ROLL BACKWARDS IN NEUTRAL TO A SOMEWHAT SAFE LOCATION OFF THE ROAD. SEVERAL DAYS AFTER THAT IT HAPPENED AGAIN. I WAS IN A PARKING LOT AND HAD JUST STARTED THE VEHICLE AND THEN IT WARNED LOW OIL PRESSURE AND THEN JUST SHUT OFF ON ITS OWN. I CHECKED THE OIL AND IT'S NOT LOW. OIL LEVEL IS PERFECT. AFTER SOME QUICK ONLINE RESEARCH I FOUND MANY SIMILAR COMPLAINTS FROM OTHER LINCOLN OWNERS. UNEXPECTED ENGINE SHUT OFF WHILE DRIVING AND WITH NO WARNING. SCARY AND VERY UNSAFE TO SAY THE LEAST. I CONTACTED THE DEALERSHIP WHERE I BOUGHT THE VEHICLE AND THEY SAID THIS IS THE FIRST TIME THEY HEARD OF THIS ISSUE. PLEASE ADVISE. THANK YOU.