2011 Lincoln Mkx

THE SUNROOF OF MY 2011 LINCOLN MKX , EXPLODED WHILE I WAS DRIVING ON THE 401 IN CANADA. (I AM US CITIZEN). A PORTION OF THE ROOF MUST HAVE BLOWN OFF ONTO CARS BEHIND ME. THE SOUND WAS SIMILAR TO THAT OF A GUN BEING FIRED AT CLOSE RANGE. IT WAS A FRIDAY, MID-AFTERNOON, AND THE START OF A 3-DAY HOLIDAY, THE FREEWAY WAS BUMPER TO BUMPER. SHATTERED GLASS RAINED IN ON MYSELF, MY 14 YEAR OLD SON AND HIS FRIEND. I MANEUVERED TO THE SIDE OF THE FREEWAY. AT THIS POINT, WE CLEANED AS MUCH GLASS OFF FROM OURSELVES AND OUT OF THE CAR AS WE COULD. I AM SO THANKFUL, THAT THE SHADE HAPPENED TO BE CLOSED, I CAN'T IMAGINE THE GLASS THAT WOULD HAVE FELLEN ON US IF IT HADN'T OF BEEN. WE CAREFUL CLEANED GLASS OFF FROM THE SHADE HOWEVER, THERE WAS A SMALL RIM OF THE GLASS STILL ATTACHED. WITH FLASHERS ON, I SLOWLY MANAGED TO DRIVE THE CAR OFF AN EXIT, WHILE THE SUNROOF SHADE CONTINUED TO TEAR, FRAGMENTS OF GLASS CONTINUED TO FALL ON US. SINCE I WAS IN A FOREIGN COUNTRY, I DID NOT HAVE CELL SERVICE, THIS IS WHY THE DECISION WAS MADE TO DRIVE THE VEHICLE AND NOT CALL A TOW TRUCK. I FEEL THAT WE WERE VERY FORTUNATE THAT WE HAPPENED TO BE FAIRLY CLOSE TO A FORD DEALERSHIP, 5-10 MILES. AT THIS TIME, THE DEALERSHIP IS STILL ASSESSING THE DAMAGE. I HAVE HAD TO RENT A VEHICLE AND WILL BE MAKING ARRANGEMENTS TO TRAVEL BACK TO CANADA IN A WEEKS TIME TO HOPEFULLY, RECLAIM MY VEHICLE. THE INSURANCE CLAIM HAS NOT BEEN MADE YET DUE TO THE UNKNOWN AMOUNT OF DAMAGE AT THIS TIME HOWEVER, MY INSURANCE AGENT IS AWARE OF THE INCIDENT. AFTER RESEARCHING, IT IS MY UNDERSTANDING THAT FORD HAD HAD A CLASS ACTION SUIT FILLED AGAINST THEM DUE TO SIMILAR INCIDENTS. I WILL BE CONTACTING LINCOLN ONCE I RETURN BACK TO THE STATES. PHOTOS, INSURANCE CLAIMS, RENTAL FORMS AND COST OF REPAIRS WILL BE UPLOADED AT A LATER DATE.

NAVIGATION NO LONGER WORKING- THEY ARE REQUIRING ME TO PURCHASE NEW SD MAPPING SYSTEM. THIS SHOULD BE ILLEGAL- HOW CAN THEY MAKE ME SPEND MORE MONEY ON A NEW MAPPING SYSTEM WHEN THE NAVIGATION IS WORKING? IT'S A WAY TO MAKE ME SPEND UNNECESSARY MONEY. I DO NOT MIND HAVING OUTDATED MAPS. ALSO THE BACKUP CAMERA IS NO LONGER WORKING, IT IS NOT THAT OLD OF A VEHICLE. I HAVE OLDER IPHONES WITH CAMERA'S WORKING.

THE ABS HYDRAULIC UNIT MODULE HAS GONE OUT IN MY VEHICLE. THE MODULE CONTROLS THE ABS BREAKING SYSTEM. AS OF TODAY 10/18/17, THE ABS BREAKS ARE NOT WORKING ON MY VEHICLE. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID IT WOULD $1,000 TO REPLACE THE MODULE. LINCOLN WILL NOT STAND BEHIND THE SAFETY OF THEIR CUSTOMERS OR THEIR VEHICLES AND FIX THIS SAFETY PROBLEM. RECALLS ON THIS SAME MODULE HAVE BEEN DONE ON THE FORD EDGE, WHICH IS THE SAME VEHICLE. HOWEVER, LINCOLN SAYS THAT RECALL WAS VIN SPECIFIC AND DOES NOT APPLY TO THE MKX. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY THE NHTSA.