2015 Lincoln Mkt

TL* THE CONTACT OWNS A 2015 LINCOLN MKT. THE CONTACT STATED THAT THE TOE LINK FRACTURED WHILE TRAVELLING AT 45 MPH. THE CONTACT BELIEVES THAT THE FAILURE MAY HAVE BEEN DUE TO NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION). THE DRIVER LOST CONTROL OF THE VEHICLE AS THE REAR WAS FISHTAILING ACROSS A THREE LANE HIGHWAY LATE AT NIGHT WITHOUT ANY TRAFFIC. NO INJURIES WERE SUSTAINED. THE VEHICLE WENT RIGHT AS A RESULT OF THE BACK FISHTAILING TO THE LEFT. THE CONTACT WAS THEN ABLE TO STOP THE VEHICLE AND THEN PULL OVER OFF THE MAIN HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER MAPLECREST FORD LINCOLN OF UNION (2800 SPRINGFIELD AVE SUITE 1, VAUXHALL, NJ 07088 (908) 964-7700) AND THEY CONFIRMED THAT IT WAS THE TOE LINK THAT FRACTURED. THEY REPAIRED BOTH TOE LINKS AND CHARGED THE CONTACT FOR THE REPAIRS EVEN THOUGH THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION). THE DEALER SAID THE CONTACT WOULD BE REIMBURSED WHEN THEY SAID IT BECAME A 'FULL BLOWN' RECALL. THE MANUFACTURER HAD NOT BEEN CONTACTED YET EXCEPT FOR THE INITIAL TOW TO THE DEALER. THE FAILURE MILEAGE WAS 187,500.

WE BELIEVE THE MOONROOF SHATTERED WHILE SITTING IN OUR GARAGE. I LEFT WITH THE VEHICLE AND HAD NOT NOTICED ANYTHING UNTIL MY DAUGHTER ASKED WHERE THE COLD AIR HITTING HER FACE WAS COMING FROM AS WE STARTED DOWN THE ROAD. I PUSHED THE BUTTON FOR THE INTERIOR PANEL TO OPEN, AND AS IT BEGAN OPENING WE SAW SHATTERED GLASS EVERYWHERE. NOTHING FELL ON THIS AT ALL. THE GLASS APPEARS TO HAVE BUCKLED AND SHATTERED. THIS IS A MANUFACTURER DEFECT THAT LINCOLN NEEDS TO ADDRESS.

YESTERDAY AS I WAS DRIVING ON THE I 4 EAST I SUDDENLY HEARD A BIG NOISE COMING FROM MY CAR IT WAS THE SUNROOF EXPLORE THE FRONT PART OF THE GLASS IT SHADOW THE GLASS. I WAS DRIVING I DID NOT THINK ANYTHING HIT SUNROOF AT ALL , I JUST HEARD THE NOISE AND HALF OF MY SUNROOF WAS BROKEN IN PIECES. I CHECKED A FEW GLASS COMPANIES AND GET A PRICE TO FIX IT WAS ABOUT 4000 TO 5000 DOLLARS .CAN YOU PLEASE HELP I THINK IT'S A DEFECTIVE GLASS. THANK YOU

TL* THE CONTACT OWNS A 2015 LINCOLN MKT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START FROM A PARKED POSITION. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE FUEL PUMP WAS REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,800. THE VIN WAS INVALID.

WHILE DRIVING HOME ON A STREET MY SUNROOF EXPLODED. SOUNDED LIKE A BOMB. WE IMMEDIATELY PULLED OVER AND CHECKED. NO IMPACT SEEN. A FEW DAYS LATER TOOK TO OUR LOCAL LINCOLN DEALERSHIP. THEY CLAIMED MAYBE A POSSIBLE IMPACT SEEN AND CAR NO LONGER UNDER WARRANTY FOR GLASS. HAD TO PAY MY $500 DEDUCTIBLE AND HAVE IT FIXED. THERE WAS NO IMPACT. NO ONE AROUND US. WENT UNDER NO BRIDGES. LINCOLN NEEDS TO STEP UP AND FIGURE OUT WHAT IS GOING ON.

I DROVE IN MY DRIVEWAY. SHIFTED TO PARK AND TURNED OFF THE IGNITION, POPPED THE TRUNK RELEASE. EXITED THE CAR AND SAW THE TRUNK LID WAS DOWN. GOT THE REMOTE OUT OF MY POCKET AND PRESSED IT TO OPEN TRUNK . TRUNK STILL DIDN'T OPEN. WENT BACK TO DRIVER'S DOOR, OPENED IT AND THE ALARM SYSTEM AND LIGHTS WENT OFF, AND MY CAR STARTED ROLLING BACKWARDS AND KNOCKED ME DOWN AND RAN OVER ME!

2015 LINCOLN MKT HAS HAD TWO FORWARD SUNROOFS SHATTER SINCE I PURCHASED THE VEHICLE IN JULY OF 2017. THE FIRST OCCURRED WHEN A STONE KICKED FROM A TRUCK TIRE STRUCK IT. BUT THE SECOND INCIDENT OCCURRED WITH NO SUCH TRAFFIC AROUND MY VEHICLE. THE GLASS SHATTERED AS I HEARD TWO LOUD CRACKS WITHIN ABOUT 5 SECONDS OF ONE ANOTHER. AGAIN, I OBSERVED NO TRAFFIC THAT WOULD LIKELY BE THE SOURCE OF A THROWN STONE, AND INDEED, OBSERVED NO OBJECTS INBOUND TO STRIKE MY VEHICLE. THE NATURE OF THE SECOND SUN ROOF'S BREAK LEADS ME TO BELIEVE THERE IS A SEVERE DEFECT IN THE REPLACEMENT SUN ROOF (PRESUMABLY SOURCED FROM FORD/LINCOLN, GIVEN IT'S EXPENSE AND THE TIME REQUIRED TO ACQUIRE IT).

VEHICLE WAS ON I-78 ON A CLEAR DAY WITH A TEMPERATUE OF 75 DEGREES AT A SPEED OF LESS THAN 70 MPH, NO BRIDGES, NO ROUGH PAVEMENT. ALL OF A SUDDEN THE FIXED PANORAMIC ROOF (FORWARD PANEL) SHATTERED CAUSED A LOUD BANG. SOUNDED LIKE A TIRE BLEW OUT! NO EVIDENCE OF A ROCK OR OTHER MATERIAL STRIKING THE PANEL, NO BODY DAMAGE, JUST THE ROOF PANEL. LUCKILY WE HAD THE SUN SHADE PANEL CLOSED SO WE DIDN'T EXPERIENCE ANY GLASS SHARDS FALLING ON US.

WHILE DRIVING ON CITY STREET, THE FRONT SECTION OF THE MOON ROOF EXPLODED WITH A LOUD BANG AND CREATED A CRACK IN THE GLASS FROM SIDE TO SIDE. ON THE DRIVE HOME OTHER CRACKS DEVELOPED ALONG THE DRIVER SIDE EDGE. TOOK IT TO A DEALER THE FOLLOWING DAY AND WAS TOLD TO "CALL YOUR INSURANCE COMPANY!". ON THE WAY HOME FROM THE DEALER THE ROOF SHATTERED. CALLED FORD AND WAS TOLD THAT THEY WOULD NOT COVER GLASS.