2013 Lincoln Mkt

I own a 2013 Lincoln MKT (VIN: [XXX] ). The backup camera intermittently fails when the vehicle is placed in reverse. The screen will either go completely black or show a distorted/blurred image, and it happens unpredictably. When the failure occurs, there is no usable rear visibility through the camera. This presents a significant safety hazard, especially when backing out of driveways, parking lots, and areas where pedestrians or children may be behind the vehicle. Lincoln has already issued a recall for the same backup camera malfunction on later model-year MKT vehicles, and the symptoms on my vehicle are identical to those in the recall description. However, my VIN is not currently included. I am requesting that NHTSA review this issue for potential recall expansion, as the same defect appears to affect additional production years. I have video documentation available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a used vehicle and had an open safety recall for the rear tow link replacement do to the fact that it could lose steering control and crash if not replaced so I scheduled an appointment with my local dealership to have them replaced I took it in on a Friday they called me to come pick it up asked me to return the following Friday for an alignment so I did after the following Friday's alignment my steering wheel was sideways when it was going forward it was a bad alignment so I call them back up and explain the situation and that they needed to fix it to which they called back and left a message saying that it was not part of the recall and that I would have to pay for it out of pocket which is completely incorrect as I have also confirmed with another dealership that it is part of the recall after discussing that with them they took it back in they said they'd look at it according to the paperwork they gave me when I picked it up yet again it said that he had clocked in for 2 minutes so I obviously was concerned with the alignment so I called another dealership and asked if I could take it into them. Long story shorts the safety recall had never been performed at all!

THIS LINCOLN MKT HAS GIVEN CONTINUAL PROBLEMS WITH FUEL ISSUES, ENGINE PROBLEMS, CHECK ENGINE LIGHT CONSTANTLY COMING ON AND TAKING IT BACK AND FORTH TO THE DEALER AND THEY CANT EVEN FIGURE OUT THE ISSUE AS TO WHY THE CHECK ENGINE LIGHT KEEPS COMING ON. THE VEHICLE HAS FUMES COMING FROM THE PIPES, IT JERKS AND THREATENS TO CUT OFF AND WITH ALL THE REPAIRS DONE AND COMPLAINTS SENT TO THE LINCOLN CORP, THERE IS STILL NO RESOLVE. THIS IS OUR FAMILY CAR, BUT WE NEVER KNOW WHEN IT IS GOING TO SHUT OFF OR START SMOKING OR WHEN THE CHECK ENGINE LIGHT WILL COME ON. THIS MAKES THE VEHICLE UNSAFE TO DRIVE AND IT SEEMS TO BE UNREPAIRABLE. ESPECIALLY SINCE EACH TIME WE GET IT BACK FROM THE DEALERSHIP, THE LIGHT COMES BACK ON. THESE PROBLEMS OCCUR WITH THE VEHICLE IN MOTION. I DON'T KNOW WHEN IT IS GOING TO FUNCTION PROPERLY OR NOT AND MOST TIMES, I HAVE MY CHILDREN WITH ME. IT IS REALLY SCARY. *TR

THIS VEHICLE WAS MODIFIED BY SMALL VOLUME MANUFACTURER BAF TECHNOLOGIES (NOW WESTPORT) WITH AN EPA-APPROVED CNG CONVERSION PACKAGE. THE FUEL FILLER RECEPTACLE, HOWEVER, WAS NOT SECURELY MOUNTED TO THE FRAME. IT WAS MERELY MOUNTED ON A PLASTIC DISC AND GLUED TO A PLASTIC INTERIOR BODY PANEL. THAT GLUED MOUNTING HAS NOW FAILED WITHIN THE 'BUMPER TO BUMPER' WARRANTY PERIOD, BUT WESTPORT/BAF HAS REFUSED TO REPAIR IT UNDER WARRANTY. THEIR LOS ANGELES WARRANTY SERVICE PROVIDER HAS ALSO REFUSED TO PERFORM THIS REPAIR EVEN IF I PAY FOR IT. THE ORIGINAL MOUNTING METHOD IS EXTREMELY WEAK AND WOULD RESULT IN SERIOUS OR CATASTROPHIC DAMAGE (E.G. GAS LEAK, FIRE, EXPLOSION) IF THE USER WERE TO 'DRIVE OFF' WITH THE DISPENSER HOSE ATTACHED. ALL OF THESE VEHICLES NEED TO BE RETROFITTED TO MEET NFPA REQUIREMENTS FOR MOBILE CNG SYSTEMS, INCLUDING THE ABILITY TO SURVIVE A 'DRIVE-OFF' WITHOUT SERIOUS OR CATASTROPHIC DAMAGE. SEE NFPA SECTION 52 6.9.2 "THE FUELING CONNECTION RECEPTACLE SHALL BE MOUNTED TO WITHSTAND THE BREAKAWAY FORCE SPECIFIED IN 7.11.6.2. (150 POUNDS IN ANY DIRECTION THE VEHICLE CAN MOVE)" IN ADDITION, I BELIEVE THIS MOUNTING VIOLATES NFPA 6.9.3 (RECEPTACLE NOT INSTALLED IN ACCORDANCE WITH MANUFACTURER'S RECOMMENDATIONS) AND 6.9.4 (INSUFFICIENT CLEARANCE TO PREVENT INTERFERENCE WITH OPERATION OF THE FUELING NOZZLE). THIS FAILURE OCCURRED WHEN THE VEHICLE WAS BEING REFUELED. THE ONLY DAMAGE IN THIS CASE WAS TO THE RECEPTACLE MOUNTING. THE MOUNTING WAS APPARENTLY NOT EVEN STRONG ENOUGH TO WITHSTAND THE FORCES OF CONNECTING AND DISCONNECTING THE FUELING HOSE AND NOZZLE DURING NORMAL FUELING OPERATIONS.

THE PANORAMIC ROOFS ON THE LINCOLN MKT BLOW OUT FOR NO REASON. WE HAVE 14 OF THESE MKT'S IN OUR FLEET WE HAVE HAD CLOSE TO 10 OF THE GLASS ROOFS SHATTER. WE ARE VERY CONCERNED THAT GLASS COULD FALL INTO A DRIVERS EYES AS WELL AS OUR PASSENGERS. ALSO WHEN THEY DO BLOW OUT A GOOD SIZE CHUNK OF THE ROOF BLOWS OUT AND ANYONE BEHIND US COULD BE IN GRAVE DANGER ESPECIALLY SOMEONE ON A MOTORCYCLE. THE DESIGN OF THESE ROOFS IS FLAWED AND EITHER THESE ROOFS SHOULD NOT BE ALLOWED OR THEY SHOULD BE DESIGN WITH A TYPE OF GLASS OR PLASTIC PRODUCT THAT WONT SHATTER. LINCOLN HAS HELPED IN SOME OF THE INCIDENCES WITH THE COST BUT ARE NOW TELLING US A DEFINITIVE NO! COST TO REPLACE A GLASS ROOF RUNS ABOUT $1500