NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
9 reportsClear category filter89,000 miles · Mar 6, 2020
Fuel/propulsion System
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION ONCE RESTARTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) AND WAS TAKEN TO JACK KEY FORD LINCOLN LOCATED AT (1512 E…
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TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION ONCE RESTARTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) AND WAS TAKEN TO JACK KEY FORD LINCOLN LOCATED AT (1512 E PINE ST, DEMING, NM 88030) TO BE REPAIRED. TWO YEARS LATER WHILE THE CONTACT'S WIFE WAS DRIVING AT 75 MPH, THE FAILURE RECURRED. THE CONTACT WAS REFERRED TO HATCH FORD 1235 US-180, SILVER CITY, NM 88061. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD PREVIOUSLY RECEIVED THE ONETIME FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
NHTSA ODI #11316530
128,000 miles · Aug 13, 2018
Fuel/propulsion System
VEHICLE ENGINE SUDDENLY STOPPED WHILE I WAS ON ROAD DRIVING, SURVIVED THE CRASH. FORD HAD RECALL FOR 3.5L ENGINE , BUT NOT FOR 2.0 ECOBOOST ENGINE ACCORDING TO DEALER IT IS SAME AS NHTSA CAMPAIGN NUMBER: 16V621000. FUEL PUMP MALFUNCTION MAY CAUSE ENGINE STALL
NHTSA ODI #11119686
75,000 miles · Jul 26, 2017
Fuel/propulsion System
CAR WOULD NOT START, SO IT WAS TOWED TO LOCAL MECHANIC. SAID NO FUEL WAS BEING SENT TO ENGINE BY FUEL PUMP DUE TO COMPUTER ISSUE. DIRECTED ME TO FORD RECALL NUMBER 16S31, WHICH STATES "FORD MOTOR COMPANY IS RECALLING SOME 2013 TO 2015 MODEL-YEAR FORD AND LINCOLN SEDANS AND CROSSOVERS OVER AN ISSUE WITH FUEL PUMP CONTROL MODULE…
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CAR WOULD NOT START, SO IT WAS TOWED TO LOCAL MECHANIC. SAID NO FUEL WAS BEING SENT TO ENGINE BY FUEL PUMP DUE TO COMPUTER ISSUE. DIRECTED ME TO FORD RECALL NUMBER 16S31, WHICH STATES "FORD MOTOR COMPANY IS RECALLING SOME 2013 TO 2015 MODEL-YEAR FORD AND LINCOLN SEDANS AND CROSSOVERS OVER AN ISSUE WITH FUEL PUMP CONTROL MODULES THAT COULD FAIL, CAUSING EITHER A NO-START OR A RANDOM-STALLING CONDITION." WHEN I SEARCH FOR MY VIN, THIS RECALL DOESN'T SHOW UP. PLEASE INVESTIGATE TO DETERMINE IF THE RECALL NEEDS TO BE EXPANDED. THANKS
NHTSA ODI #11010741
55,000 miles · Jul 1, 2017
Electrical SystemFuel/propulsion System
LOSS OF POWER ON THE HIGHWAY CAUSING THE CAR TO STALL THEN IT KICKED BACK IN. THEN IT DID NOT START AFTER WE PARKED IT AND TRIED TO START IT BACK UP. WE HAD IT TOWED TO A AUTO REPAIR PLACE THAT SAID IT WAS THE FUEL PUMP ELECTRIC MODULE PEM MAY HAVE OVERHEATED CAUSING A LOSS OF ELECTRIC POWER TO THE FUEL PUMP
NHTSA ODI #11002628
Mileage unknown · Jan 13, 2017
Fuel/propulsion System
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE IS…
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TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #10945146
Mileage unknown · Jan 11, 2017
Fuel/propulsion System
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. …
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TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #10944342
Mileage unknown · Dec 7, 2016
Fuel System, GasolineFuel/propulsion System
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V6210000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAIL…
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TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V6210000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
NHTSA ODI #10933716
20,000 miles · Dec 16, 2015
Fuel/propulsion SystemUnknown Or Other
THIS VEHICLE WAS MODIFIED BY SMALL VOLUME MANUFACTURER BAF TECHNOLOGIES (NOW WESTPORT) WITH AN EPA-APPROVED CNG CONVERSION PACKAGE. THE FUEL FILLER RECEPTACLE, HOWEVER, WAS NOT SECURELY MOUNTED TO THE FRAME. IT WAS MERELY MOUNTED ON A PLASTIC DISC AND GLUED TO A PLASTIC INTERIOR BODY PANEL. THAT GLUED MOUNTING HAS NOW FAILED …
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THIS VEHICLE WAS MODIFIED BY SMALL VOLUME MANUFACTURER BAF TECHNOLOGIES (NOW WESTPORT) WITH AN EPA-APPROVED CNG CONVERSION PACKAGE. THE FUEL FILLER RECEPTACLE, HOWEVER, WAS NOT SECURELY MOUNTED TO THE FRAME. IT WAS MERELY MOUNTED ON A PLASTIC DISC AND GLUED TO A PLASTIC INTERIOR BODY PANEL. THAT GLUED MOUNTING HAS NOW FAILED WITHIN THE 'BUMPER TO BUMPER' WARRANTY PERIOD, BUT WESTPORT/BAF HAS REFUSED TO REPAIR IT UNDER WARRANTY. THEIR LOS ANGELES WARRANTY SERVICE PROVIDER HAS ALSO REFUSED TO PERFORM THIS REPAIR EVEN IF I PAY FOR IT. THE ORIGINAL MOUNTING METHOD IS EXTREMELY WEAK AND WOULD RESULT IN SERIOUS OR CATASTROPHIC DAMAGE (E.G. GAS LEAK, FIRE, EXPLOSION) IF THE USER WERE TO 'DRIVE OFF' WITH THE DISPENSER HOSE ATTACHED. ALL OF THESE VEHICLES NEED TO BE RETROFITTED TO MEET NFPA REQUIREMENTS FOR MOBILE CNG SYSTEMS, INCLUDING THE ABILITY TO SURVIVE A 'DRIVE-OFF' WITHOUT SERIOUS OR CATASTROPHIC DAMAGE. SEE NFPA SECTION 52 6.9.2 "THE FUELING CONNECTION RECEPTACLE SHALL BE MOUNTED TO WITHSTAND THE BREAKAWAY FORCE SPECIFIED IN 7.11.6.2. (150 POUNDS IN ANY DIRECTION THE VEHICLE CAN MOVE)" IN ADDITION, I BELIEVE THIS MOUNTING VIOLATES NFPA 6.9.3 (RECEPTACLE NOT INSTALLED IN ACCORDANCE WITH MANUFACTURER'S RECOMMENDATIONS) AND 6.9.4 (INSUFFICIENT CLEARANCE TO PREVENT INTERFERENCE WITH OPERATION OF THE FUELING NOZZLE). THIS FAILURE OCCURRED WHEN THE VEHICLE WAS BEING REFUELED. THE ONLY DAMAGE IN THIS CASE WAS TO THE RECEPTACLE MOUNTING. THE MOUNTING WAS APPARENTLY NOT EVEN STRONG ENOUGH TO WITHSTAND THE FORCES OF CONNECTING AND DISCONNECTING THE FUELING HOSE AND NOZZLE DURING NORMAL FUELING OPERATIONS.
NHTSA ODI #10810639
28,573 miles · Aug 27, 2014
Fuel/propulsion SystemPower Train
RECEIVED RECALL NOTICE 14S10, NHTSA 14V-393 FROM LINCOLN AND TOOK VEHICLE TO DEALER FOR INSPECTION. OBJECT OF RECALL WAS FOUND DEFECTIVE. LEFT VEHICLE ON 12 AUGUST, AFTER BEING TOLD THE VEHICLE WAS SAFE TO DRIVE EVEN WITH THE DEFECTIVE PARTS. I DID NOT FEEL COMFORTABLE DRIVING THE CAR AFTER READING WHAT THE DEFECT COULD CAUS…
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RECEIVED RECALL NOTICE 14S10, NHTSA 14V-393 FROM LINCOLN AND TOOK VEHICLE TO DEALER FOR INSPECTION. OBJECT OF RECALL WAS FOUND DEFECTIVE. LEFT VEHICLE ON 12 AUGUST, AFTER BEING TOLD THE VEHICLE WAS SAFE TO DRIVE EVEN WITH THE DEFECTIVE PARTS. I DID NOT FEEL COMFORTABLE DRIVING THE CAR AFTER READING WHAT THE DEFECT COULD CAUSE. AFTER 2 WEEKS, WAS TOLD SOME OF THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REPAIR. I CONSIDER THIS NOT RESPONSIVE TO THE PUBLIC. *TR
NHTSA ODI #10628768
Official recalls
7Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Mar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Lincoln MKT vehicles with a limousine or hearse preparation package, manufactured March 6, 2012, to March 10, 2015. In the affected vehicles, the vacuum pump relay may overheat due to an internal fault or contamination.
Consequence & remedy
Consequence: If the vacuum pump relay overheats, there is an increased risk of a vehicle fire.
Remedy: Ford will notify owners, and dealers will replace the vacuum pump relay with a new electro-mechanical relay, free of charge. The recall began on July 6, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S10.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗