2013 Lincoln Mks

ECM ficum Went to Ford Port Richey, FLpaid $300 for diagnosis. Harassment with bill on credit report. Charge n charge but don't want to repair car. Same with Ferman Ford Clearwater FL there charged $300 just for new key an check everything. Back to Golden Oldies mechanic fixed ac sensor not ficum. Needs coolant sensor leaks out pressure due to ECM. They said it had a year warranty but not electronics.

Craig Briones 7225 Catalina Isle Drive Lake Worth, Florida 33467 Al Packer Lincoln 1530 North Military Trail West Palm Beach, Florida 33409 3-14-2023 Lincoln MKS (VIN# 1LNHL9EK3DG617409) On March 1, 2023 I brought my 2013 Lincoln MKS with 61,350 miles to Al Packer Lincoln. I have been using Al Packer for routine maintenance and repairs for some time. I noticed a lot of oil coming from the PTU of my vehicle. I complained to Brian Bailes (service writer) and Tim Olson (fixed operation director) that this leak should have Been noticed when my engine oil and filter service was done. It should not have been me to identify a known defect. I explained I wanted the PTU diagnosed and if a new one was needed I wanted the latest model With a Drain plug. I further explained that this is a known Defect and I don’t want to put back the same unit just to have it fail again. I ONLY HAVE 61,000 MILES ON MY VEHICLE. A unit was installed by Al Packer Lincoln but no one ever checked if it did in fact have a Drain port and no one ever called me to approve a unit without the drain. Lincoln/Ford now recommended PTU FLUID CHANGE at 20,000 to 30,000 miles. Hence the drain plug. I have a Lincoln extended service warranty. When I arrived at Al Packer Lincoln on March 14th 2023 I requested to see the unit installed onto my vehicle. I was told it was the latest model (AT4Z7251G). There is a DT4Z7251G, This model supposedly has the drain plug, why didn’t I get this one. Upon inspection there was no drain plug. The unit had paint pen markings all over it however NO STAMPED “G” UNIT ON THE INSTALLED UNIT. I REQUESTED THE parts invoice and was never given one. Where is the paper trail from Lincoln? Why would Lincoln install a non serviceable unit when it will just fail again. I was charged an additional $90.00 for Al Packer to inspect axle boots and the rear differential when this should be included in routine maintenance. Not a great way to protect customers from fut

Power steering unavailable total fault at 140,000 miles. Warning came on that power steering assist was not available. Starting at 64000 miles this error would happen and it would clear by restarting the car, or disconnecting the battery for 15 minutes and restarting the car. This time it did not clear, and manual steering without power assist is unsafe and difficult. NHTSA recall 15V340 000 document states ALL 2013 Lincoln MKS but my vin is not coming up in OASIS for Ford/Lincoln recall #15S18. Marina Ford in CA diagnosed this is the steering gear sensor fault same as other vehicles with this recall but my VIN does not qualify. VINS in this range are not sequential and documentation says ALL 2013 Lincoln MKS are affected but my repair is denied due to VIN not being included. Requesting adding my vin to the recall as this is a $3700 repair not covered according to OASIS. Sadly, the gear sensor does is not able to be replaced by itself and the entire gear/steering rack has to be replaced to fix the sensor fault according to Marina Ford (Los Angeles) Service advisor/Manager. Without power steering on this vehicle, some safety features are disabled and car cannot make evasive turns. When the last fault occured I nearly caused an accident as I crossed a double yellow line into oncoming traffic before I could manually correct the position.

The contact owns a 2013 Lincoln MKS. The contact stated that after starting the vehicle, the steering wheel became difficult to turn while attempting to reverse the vehicle. The contact stated that the power steering assist warning light was illuminated. The contact took the vehicle to the local dealer; however, the vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.

The contact owns a 2013 Lincoln MKS. The contact stated that upon starting the vehicle, the power steering intermittently failed to operate as needed, without warning. The contact called the local dealer and was informed that there were no recalls associated with the VIN. The contact was provided an estimate for a diagnostic test. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure; however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2013 Lincoln MKS. The contact stated that while attempting to close the front driver's side door, she heard a beeping noise. The contact then stated that when she placed the shifter in reverse(R), the screen failed to display an image and the defogger failed to operate. Additionally, the contact stated that she noticed that the vehicle was overheating and that the hood was discolored. There were no warning lights illuminated. The vehicle was not repaired. Additionally, the contact stated that when she placed the gear shifter into reverse(R) the defogger failed to operate as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

The contact owns a 2013 Lincoln MKS. The contact stated while driving approximately at 55 MPH, the contact lost power steering. The contact stated that the "loss of power steering" warning light was illuminated. The contact managed to steer the vehicle off the side of the road, however, the vehicle steering remained locked. The contact had the vehicle towed to an independent mechanic who diagnosed the failure as related to NHTSA Campaign Number: 15V340000 (Steering). The vehicle had not been repaired. The contact stated that he had experienced a loss of power steering before, but had managed to return the functionality by turning the vehicle off and on. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.