NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
142 reports30,000 miles · Apr 4, 2014
Seats
DRIVER'S SEAT FOLDED IN ON DRIVER WHILE IN MOTION. FIRST INCIDENT WAS MARCH 25 WHEN RETURNING FROM DINNER AS ENTERING THE DRIVEWAY. MARCH 30 THE SEAT FOLDED AS WE WERE DRIVING 70 MPH IN THE LEFT LANE ON INTERSTATE 295 OUTSIDE RICHMOND, VA. MARCH 31, THIRD INCIDENT OCCURRED AS LEAVING THE DRIVEWAY AND ON THE STR…
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DRIVER'S SEAT FOLDED IN ON DRIVER WHILE IN MOTION. FIRST INCIDENT WAS MARCH 25 WHEN RETURNING FROM DINNER AS ENTERING THE DRIVEWAY. MARCH 30 THE SEAT FOLDED AS WE WERE DRIVING 70 MPH IN THE LEFT LANE ON INTERSTATE 295 OUTSIDE RICHMOND, VA. MARCH 31, THIRD INCIDENT OCCURRED AS LEAVING THE DRIVEWAY AND ON THE STREET. APRIL 1, 2014 CAR TAKEN TO WILLIAMSBURG FORD WHERE IT WAS LEFT TWO DAYS. CUSTOMER INVOICE NOTES: NOTES: A: CUSTOMER STATED THAT WHILE DRIVING, THE SEAT BACK WILL FOLD FORWARD/INWARD TOWARDS STEERING WHEEL COULD NOT DUPLICATE CONCERN, NO EVIDENT FAULTS. B: PERFORM MULTI-POINT INSPECTION. 99P PERFORM MULTI-POINT INSPECTION C: QUICK ALIGNMENT CHECK 31 QUICK ALIGNMENT CHECK THIS IS VERY SCARY WHEN IT HAPPENS ESPECIALLY WHEN DRIVING AT HIGH SPEED IN TRAFFIC. CAR NEEDS TO STOP AND SEAT NEEDS TO BE READJUSTED. SOME LOCAL ROADS IN THIS AREA DO NOT HAVE SAFE PLACES TO PULL OFF TO ADJUST THIS SEAT. HAVE THERE BEEN OTHER REPORTS OF THIS PROBLEM??? *TR
NHTSA ODI #10577344
Mileage unknown · Mar 25, 2014
Seats
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE DRIVER'S SEAT INDEPENDENTLY ADJUSTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS BEING DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
NHTSA ODI #10574742
11,000 miles · Nov 25, 2013
Engine
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS SCHEDULED TO BE DI…
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TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS SCHEDULED TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 11,000.
NHTSA ODI #10553690
10,002 miles · Nov 1, 2013
Fuel System, Gasoline
I WENT TO CAL WORTHINGTON IN ANCHORAGE ALASKA WHERE I BOUGHT MY CAR TO HAVE THE RECALL 13S04 FUEL DELIVERY MODULE REPLACED. NOW LESS THAN A WEEK WITH THE NEW MODULE, THE MODULE IS LEAKING AND THE GAS FUMES ARE OVERWHELMING INSIDE MY GARAGE. I PARKED MY CAR OUTSIDE LAST NIGHT TO BE SURE IT WAS THE CAR. I PULLED IT BACK IN THIS…
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I WENT TO CAL WORTHINGTON IN ANCHORAGE ALASKA WHERE I BOUGHT MY CAR TO HAVE THE RECALL 13S04 FUEL DELIVERY MODULE REPLACED. NOW LESS THAN A WEEK WITH THE NEW MODULE, THE MODULE IS LEAKING AND THE GAS FUMES ARE OVERWHELMING INSIDE MY GARAGE. I PARKED MY CAR OUTSIDE LAST NIGHT TO BE SURE IT WAS THE CAR. I PULLED IT BACK IN THIS MORNING AND RIGHT AWAY THE GARAGE WAS OVERWHELMED WITH GAS FUMES. THE DEALERSHIP IS A 3 HOUR DRIVE ONE WAY FOR ME. I AM TIRED OF MECHANICS LEAVING THINGS UNCOMPLETED. THEY DIDN'T HOOK MY HEATED SEATS BACK IN AFTER WORKING ON IT. WIRES WERE HANGING OUT OF THE BOTTOM AND MY MOTOR PROTECTOR SHIELD WAS NOT SCREWED IN. ALSO, 3 WEEKS AGO, ANOTHER COUPLE IN THE AREA OWNED A 2013 LINCOLN MKS SIMILAR TO MINE. IT CAUGHT ON FIRE WHILE WAITING FOR THEIR FOOD IN A MCDONALDS DRIVE THRU. IT COMPLETELY BURNED UP. *TR
NHTSA ODI #10550564
10,231 miles · Sep 11, 2013
Seats
WHILE DRIVING SAID VEHICLE INTO THE SUN, THE INSTALLED FACTORY CHROME DECORATIVE TRIM SHINES BACK INTO THE DRIVERS EYES MAKING IT VERY HARD TO READ THE CAR INSTRUMENTS, THE TRIM AREA SHINES LIKE DIAMONDS INTO THE DRIVERS EYES EVEN WITH SUNGLASSES ON IN THE ARIZONA SUN, THIS ALSO VERY DISTRACTING. EUROPEAN CARS ARE NOT BUILT WIT…
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
NHTSA ODI #10543203
5,000 miles · Sep 8, 2013
Power Train
WHILE DRIVING THE 2013 MKS AT 70 MPH ON A 3 LANE HIGHWAY THE POWER CUT OUT AND THE CAR BEGAN TO DECELERATE. I WAS ABLE TO GUIDE THE CAR FROM FAR LEFT LANE ACROSS 2 ADDITIONAL LANES TO SHOULDER OF THE ROAD WITH NO POWER, WE COASTED. LUCKILY THERE WAS LIGHT TRAFFIC AT THE TIME. THE CAR WOULD NOT RESTART AND A TOW TRUCK WAS CALLED.…
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WHILE DRIVING THE 2013 MKS AT 70 MPH ON A 3 LANE HIGHWAY THE POWER CUT OUT AND THE CAR BEGAN TO DECELERATE. I WAS ABLE TO GUIDE THE CAR FROM FAR LEFT LANE ACROSS 2 ADDITIONAL LANES TO SHOULDER OF THE ROAD WITH NO POWER, WE COASTED. LUCKILY THERE WAS LIGHT TRAFFIC AT THE TIME. THE CAR WOULD NOT RESTART AND A TOW TRUCK WAS CALLED. WHEN OUR SON PICKED US UP ROADSIDE HE CONVEYED THAT THE IDENTICAL PROBLEM HAPPENED TO HIM IN THE CAR. THIS WAS APPROXIMATELY A MONTH EARLIER. I AM SURE YOU UNDERSTAND THAT THIS CREATED AN EXTREMELY UNSAFE CONDITION FOR US AND OTHER DRIVERS. I HAVE CONTACTED THE DEALERSHIP THAT SOLD US THE CAR. *LN
NHTSA ODI #10542485
Mileage unknown · Aug 14, 2013
Fuel/propulsion System
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V227000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THAT THE PART WAS UNAVAILABLE AND WOULD NOT RELEASE THE VEHICLE UNTIL AFTER THE RECALL REPAIR WAS PERFORMED. T…
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TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V227000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THAT THE PART WAS UNAVAILABLE AND WOULD NOT RELEASE THE VEHICLE UNTIL AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE THE EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCE ANY FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10535383
3,000 miles · Aug 14, 2013
Fuel/propulsion System
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 13V227000 (FUEL SYSTEM, GASOLINE) THE CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL. THE DEALER DID NOT PROVIDE A DATE IN …
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TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 13V227000 (FUEL SYSTEM, GASOLINE) THE CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL. THE DEALER DID NOT PROVIDE A DATE IN WHICH PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10535374
11,000 miles · May 28, 2013
Engine
I READ IN THE PAPER THAT YOU ARE INVESTIGATING FORD F150 TRUCKS WITH THE ECOBOOST ENGINE FOR SUDDEN STALLING PROBLEMS WHEN ATTEMPTING TO ACCELERATE. I HAVE EXPERIENCED THE SAME PROBLEM SEVERAL TIMES WITH MY 2013 LINCOLN MKS WITH THE ECOBOOST ENGINE. PREVIOUSLY I OWNED A 2010 LINCOLN MKS WITH THE ECOBOOST ENGINE THAT ALSO OCCAS…
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I READ IN THE PAPER THAT YOU ARE INVESTIGATING FORD F150 TRUCKS WITH THE ECOBOOST ENGINE FOR SUDDEN STALLING PROBLEMS WHEN ATTEMPTING TO ACCELERATE. I HAVE EXPERIENCED THE SAME PROBLEM SEVERAL TIMES WITH MY 2013 LINCOLN MKS WITH THE ECOBOOST ENGINE. PREVIOUSLY I OWNED A 2010 LINCOLN MKS WITH THE ECOBOOST ENGINE THAT ALSO OCCASIONALLY EXPERIENCED THE SAME PROBLEM. *TR
NHTSA ODI #10513781
9,300 miles · May 20, 2013
Electrical System
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE MY-TOUCH SYSTEM ENABLED THE MY-KEY SYSTEM AUTOMATICALLY. AS A RESULT, THE VEHICLE WOULD NOT ACCELERATE OVER 59 MPH. IN ADDITION, THE MY-TOUCH SYSTEM AUTOMATICALLY REBOOTED AND CAUSED THE AIR CONDITIONER BLOWER TO SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER WHER…
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TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE MY-TOUCH SYSTEM ENABLED THE MY-KEY SYSTEM AUTOMATICALLY. AS A RESULT, THE VEHICLE WOULD NOT ACCELERATE OVER 59 MPH. IN ADDITION, THE MY-TOUCH SYSTEM AUTOMATICALLY REBOOTED AND CAUSED THE AIR CONDITIONER BLOWER TO SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,300 AND THE CURRENT MILEAGE WAS 12,500. *TR
NHTSA ODI #10512862
Official recalls
7Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Consequence & remedy
Consequence: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗