NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
142 reportsMileage unknown · Oct 15, 2018
Steering
MY STEERING WENT BAD WHERE I COULDN'T STEER - IT WAS LOCKED. I HAD THE RACK & PINION REPLACED AND IT HAPPENED AGAIN. FOUND OUT THERE WAS A RECALL ON THE STEERING PROBLEM AND LINCOLN DEALERS ARE SAYING THAT IT'S TOO LATE TO COVER BECAUSE I HAVE 86,000 MILES. I SPENT OVER 2200 TO REPAIR THIS PROBLEM. I FEEL THEY NEED TO REIMBU…
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MY STEERING WENT BAD WHERE I COULDN'T STEER - IT WAS LOCKED. I HAD THE RACK & PINION REPLACED AND IT HAPPENED AGAIN. FOUND OUT THERE WAS A RECALL ON THE STEERING PROBLEM AND LINCOLN DEALERS ARE SAYING THAT IT'S TOO LATE TO COVER BECAUSE I HAVE 86,000 MILES. I SPENT OVER 2200 TO REPAIR THIS PROBLEM. I FEEL THEY NEED TO REIMBURSE ME BECAUSE THIS WAS A RECALL! HELP!
NHTSA ODI #11140500
120,000 miles · Oct 15, 2018
Air BagsCrashFire
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE THE CONTACT WAS DRIVING 40 MPH WITH THE SEAT BELT FASTENED, A DEER CRASHED INTO THE FRONT DRIVER'S SIDE CORNER PANEL, GRILL, WINDSHIELD, AND BUMPER. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE AIR BAGS IMPACTED THE CONTACT'S ABDOMEN AND PELVIC AREA, BUT THERE WERE NO INJURI…
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TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE THE CONTACT WAS DRIVING 40 MPH WITH THE SEAT BELT FASTENED, A DEER CRASHED INTO THE FRONT DRIVER'S SIDE CORNER PANEL, GRILL, WINDSHIELD, AND BUMPER. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE AIR BAGS IMPACTED THE CONTACT'S ABDOMEN AND PELVIC AREA, BUT THERE WERE NO INJURIES. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AND SMOKE EMERGED FROM THE AIR BAGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #11140389
Mileage unknown · Oct 5, 2018
Engine
KEYLESS IGNITION DEATHS, RINA & PASQUALE FONTANINI PASS RULES & REGULATIONS ON KEYLESS AUTOS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
NHTSA ODI #11133542
107,000 miles · Sep 24, 2018
Steering
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SCHUMACHER LINCOLN OF DELRAY (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 454-1800) WHERE IT WAS DIAGNOSED THAT TH…
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TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SCHUMACHER LINCOLN OF DELRAY (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 454-1800) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE SHOULD BE INCLUDED IN THE RECALL AND IT WAS EXTREMELY UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD COVER $1,800 OF THE REPAIR COST. THE FAILURE MILEAGE WAS 107,000.
NHTSA ODI #11130950
75,000 miles · Aug 16, 2018
EquipmentVisibility
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE AIR CONDITIONER UNIT. THE CONTACT NOTICED THAT THE AIR CONDITIONER WOULD CHANGE FROM COOL TO EXTREMELY HOT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GENE MESSER FORD OF AMARILLO (3400 SONCY RD, AMARILLO, TX …
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TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE AIR CONDITIONER UNIT. THE CONTACT NOTICED THAT THE AIR CONDITIONER WOULD CHANGE FROM COOL TO EXTREMELY HOT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GENE MESSER FORD OF AMARILLO (3400 SONCY RD, AMARILLO, TX 79119, (806)-355-7471) WHERE IT WAS DIAGNOSED THAT THE FRONT CONTROL INTERFACE MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #11120446
Mileage unknown · May 29, 2018
Electrical SystemEngineInjury
[XXX] DIED AS WELL AS 30 OTHERS LIKE GUINEE PIGS FOR BIG AUTO PROFIT OVER SAFETY. THEY HAD THE CHANCE TO REGULATE IN 2011 AND FAILED THANKS [XXX] CELL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11098615
59,000 miles · Apr 22, 2018
Steering
I WAS DRIVING ON THE HIGHWAY AND THE POWER STEERING TOTALLY FAILED! I HAD TO QUICKLY GET TO AN EXIT AND HAVE MY VEHICLE TOWED ON THE BACK OF A FLATBED. I CHECKED THE RECALLS ON MY VEHICLE AND THERE IS AN OUTSTANDING ELECTRONIC STEERING RECALL, BUT SUPPOSEDLY THERE IS SOME WAY THAT LINCOLN/FORD CONNECTS THE VIN TO THE RECALL AN…
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I WAS DRIVING ON THE HIGHWAY AND THE POWER STEERING TOTALLY FAILED! I HAD TO QUICKLY GET TO AN EXIT AND HAVE MY VEHICLE TOWED ON THE BACK OF A FLATBED. I CHECKED THE RECALLS ON MY VEHICLE AND THERE IS AN OUTSTANDING ELECTRONIC STEERING RECALL, BUT SUPPOSEDLY THERE IS SOME WAY THAT LINCOLN/FORD CONNECTS THE VIN TO THE RECALL AND SAID THAT MY VEHICLE WAS NOT COVERED. I DON'T BELIEVE IT. MY VEHICLE IS UNDRIVEABLE. I NEED TO FIND OUT HOW THIS COULD HAPPEN AND HOW I CAN HAVE THE VEHICLE COVERED UNDER THE RECALL OF THE OTHER MODELS THAT ARE INCLUDED IN THE RECALL OF THE 2013 LINCOLN MKS!!!!
NHTSA ODI #11089531
Mileage unknown · Jan 25, 2018
EngineUnknown Or OtherInjury
SAFETY FEATURES FOR KEYLESS IGNITION EXIT FROM CAR FAILURE. NO AUDIBLE & NO ENGINE SHUT OFF 2 DEATHS
NHTSA ODI #11064843
161,000 miles · Dec 26, 2017
Steering
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING 30 MPH, THE ADVANCED SERVICE INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TINDOL FORD, 1901 E. FRANKLIN BLVD, GASTONIA, NC 28054) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMM…
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TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING 30 MPH, THE ADVANCED SERVICE INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TINDOL FORD, 1901 E. FRANKLIN BLVD, GASTONIA, NC 28054) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED DUE TO A BLOCKAGE TO THE POWER STEERING MODULE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.
NHTSA ODI #11056590
70,000 miles · Dec 14, 2017
Vehicle Speed ControlCrashInjury
TL* THE CONTACT OWNED A 2013 LINCOLN MKS. WHILE DRIVING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE BEAM. THE DRIVER SUSTAINED INJURIES TO BOTH KNEES, THE LEFT ARM, NECK, AND BACK. MEDICAL ATTENTION WAS RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHIC…
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TL* THE CONTACT OWNED A 2013 LINCOLN MKS. WHILE DRIVING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE BEAM. THE DRIVER SUSTAINED INJURIES TO BOTH KNEES, THE LEFT ARM, NECK, AND BACK. MEDICAL ATTENTION WAS RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #11054796
Official recalls
7Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Consequence & remedy
Consequence: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗