2013 Lincoln Mks

Water pump failure or malfunctioned causing the engine to over heat and then to engine stall going 75 mph. After having it towed it was determined the water pump was leaking. It put myself and others at risk of an accident. The water pump sits directly in the center of the engine so it can’t be inspected so easily and only option is to just replace. The water pump was confirmed by a licensed Lincoln Certified Dealer and failed at 69,639 miles. Many others have reported having this same issue. There was a warning signal that flashed as the engine reach an overheating temp, but there were none prior the incident .

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BALISE FORD OF CAPE COD (90 HIGH SCHOOL RD EXT, HYANNIS, MA 02601, (508)815-4007) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,320.

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE ATTEMPTING TO COLD START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO SENTRY LINCOLN 940 BOSTON TURNPIKE SHREWSBURY, MA 01545 (508) 281-8171, TO BE DIAGNOSED. THE PROGNOSIS WAS THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.*BF*JB

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A TAPPING SOUND COMING FROM THE ENGINE. THE NOISE WORSENED OVER TIME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HINES PARK LINCOLN (40601 ANN ARBOR RD, PLYMOUTH, MI 48170, (734) 453-2424) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND OTHER RELATED COMPONENTS NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN AN INITIAL ESTIMATE OF $1,800; HOWEVER, THE DEALER FORGOT TO CHARGE THE CONTACT FOR AN UNKNOWN PART. THE TOTAL WAS UPDATED TO $2,300. THE VEHICLE WAS REPAIRED AT THE DEALER. UPON RESEARCHING THE MECHANIC'S NOTES, THE CONTACT DISCOVERED THAT THE MOTOR MOUNT WAS DAMAGED WHILE IT WAS BEING REPAIRED. THE CONTACT WAS NEVER INFORMED OF THE DAMAGE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND OFFERED A $500 DISCOUNT FOR THE REPAIR. THE REPRESENTATIVE ALSO RECOMMENDED THAT THE CONTACT FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 72,500. *DT*JB

THERE IS A LEAK COMING FROM THE WATER PUMP WHICH IS IN THE ENGINE. IT'S ON AVERAGE A $1700 FIX WHICH IS EXTREMELY EXPENSIVE. FROM WHAT I'VE BEEN TOLD BY MULTIPLE MECHANICS IS THAT IT IS A DESIGN DEFECT THE FORD DID FOR THAT YEAR. MY MECHANIC SAID HE'S BEEN FIXING THE SAME ISSUE ON FORD ESCAPE, LINCOLN MKZ, LINCOLN MKS, AND SOME FORD TRUCKS THAT ARE 2013. MY CAR IS BELOW 75,000 MILES AND THIS IS TYPICALLY A FIX THAT DOESN'T OCCUR UNTIL 120,000 MILES. IF THIS IS A DESIGN DEFECT THAN FORD SHOULD BE PAYING FOR IT NOT ME. THE CAR IS NOT OLD NOR DOES IT HAVE A HIGH MILES. THIS OUTRAGEOUS

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED GREY SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FUEL LEAK. IN ADDITION, WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE FAILURE RECURRED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

TL* THE CONTACT CALLED ON BEHALF OF THE VEHICLE OWNERS OF A 2013 LINCOLN MKS. WHILE THE VEHICLE WAS PARKED IN THE GARAGE WITH THE ENGINE RUNNING, THE CONTACT'S PARENTS LEFT THE VEHICLE UNATTENDED AND ENTERED THEIR HOME. THE VEHICLE WAS EQUIPPED WITH KEYLESS ENTRY THAT DID NOT CHIME TO ALERT THE DRIVER THAT THE ENGINE REMAINED ACTIVE. AS A RESULT, CARBON MONOXIDE FILLED THE GARAGE AND THE HOME, CAUSING FATAL INJURIES TO THE CONTACT'S PARENTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED, BUT NO RESULTS WERE AVAILABLE AT THE TIME OF THE COMPLAINT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS UNAVAILABLE. *DT UPDATED 12/03/18*JB