The contact owns a 2011 Lincoln MKS. The contact stated while making a left turn, the steering wheel seized, and the vehicle stalled. The contact stated no warning light was illuminated. The contact restarted the vehicle and continued driving to her destination. The vehicle was not diagnosed or repaired. A dealer was not contact…
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The contact owns a 2011 Lincoln MKS. The contact stated while making a left turn, the steering wheel seized, and the vehicle stalled. The contact stated no warning light was illuminated. The contact restarted the vehicle and continued driving to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The failure mileage was approximately 101,000.
NHTSA ODI #11535415
154,000 miles · Oct 2, 2020
Electronic Stability Control (esc)Steering
WHILE DRIVING MY CAR IT INSTANTLY LOST STEERING NO FOREWARNING LIGHTS. IT WAS VERY DIFFICULT TO TURN OR CONTROL THE CAR. I TOOK IT TO LINCOLN AND THEY SAID THEY CAN'T COVER THIS EXACT THING THESE CARS HAVE A RECALL ON BECAUSE MY CAR WAS PAST THE WARRANTY. THEY EVEN CHARGED ME TO LOOK AT IT BECAUSE ITS PAST WARRANTY. MY CAR IS 4,…
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WHILE DRIVING MY CAR IT INSTANTLY LOST STEERING NO FOREWARNING LIGHTS. IT WAS VERY DIFFICULT TO TURN OR CONTROL THE CAR. I TOOK IT TO LINCOLN AND THEY SAID THEY CAN'T COVER THIS EXACT THING THESE CARS HAVE A RECALL ON BECAUSE MY CAR WAS PAST THE WARRANTY. THEY EVEN CHARGED ME TO LOOK AT IT BECAUSE ITS PAST WARRANTY. MY CAR IS 4,000 MILES PAST COVERAGE SOO THEY'RE CHARGING ME $2800 FOR A MALFUNCTION THAT IS NOTED A FLAW FOR THIS SAME CAR.
NHTSA ODI #11362454
Mileage unknown · Mar 21, 2018
Steering
THE RUDDER OF MY VEHICLE GETS VERY HARD, AND WHEN I DRIVE IT SEEMS THAT THE WHEELS OF STEERING DO NOT HAVE STABILITY, IT SEEMS A PROBLEM OF THE POWER STEERING.
NHTSA ODI #11080615
50,000 miles · Sep 24, 2017
Steering
STEERING IS HARD TO CONTROL. TOOK IT TO AUTO REPAIR, GAVE ME CODES THAT MATCH RECALL CODES. TECHNITION SAID THE WHOLE POWER STEERING SYSTEM MUST BE REPLACED
NHTSA ODI #11025218
50,000 miles · Feb 23, 2017
Steering
I WAS DRIVING DOWN THE INTERSTATE AT 70MPH AND THE POWER STEERING WENT COMPLETELY OUT. A MESSAGE POPPED UP ON THE DASH STATING "SERVICE POWER STEERING NOW". I WAS UNABLE TO MOVE THE VEHICLE OFF OF THE INTERSTATE. I SAW A RECALL FOR THIS ISSUE FOR THE YEAR MAKE AND MODEL OF THIS VEHICLE BUT AM ENRAGED THAT WHEN I CHECK THE VIN I…
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I WAS DRIVING DOWN THE INTERSTATE AT 70MPH AND THE POWER STEERING WENT COMPLETELY OUT. A MESSAGE POPPED UP ON THE DASH STATING "SERVICE POWER STEERING NOW". I WAS UNABLE TO MOVE THE VEHICLE OFF OF THE INTERSTATE. I SAW A RECALL FOR THIS ISSUE FOR THE YEAR MAKE AND MODEL OF THIS VEHICLE BUT AM ENRAGED THAT WHEN I CHECK THE VIN IT COMES UP WITH NO RECALL. OBVIOUSLY THERE IS AN ISSUE WITH THE PRODUCT AND WILL NOT BE COVERED ON THE CURRENT RECALL. THIS REPAIR ROUGHLY WILL COST 2200.00 DOLLARS PER THE LOCAL DEALER.
NHTSA ODI #10956498
45,000 miles · Oct 21, 2016
Steering
RECENTLY, THIS CAR STARTED INTERMITTENTLY DISPLAYING THE "POWER STEERING ASSIST FAULT" CODE AND AT THE SAME TIME THE STEERING WOULD SEIZE UP WHEN IN MOTION. THIS HAS NOW HAPPENED TWICE WITHIN THE LAST 2 WEEKS. ON INVESTIGATION, 2011 LINCOLN MKS VEHICLES WITH THE 3.5L GTDI ENGINE (MY VEHICLE) WERE SUPPOSED TO BE COVERED BY RECA…
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RECENTLY, THIS CAR STARTED INTERMITTENTLY DISPLAYING THE "POWER STEERING ASSIST FAULT" CODE AND AT THE SAME TIME THE STEERING WOULD SEIZE UP WHEN IN MOTION. THIS HAS NOW HAPPENED TWICE WITHIN THE LAST 2 WEEKS. ON INVESTIGATION, 2011 LINCOLN MKS VEHICLES WITH THE 3.5L GTDI ENGINE (MY VEHICLE) WERE SUPPOSED TO BE COVERED BY RECALL 15S18 WHICH ADDRESSES THIS EXACT SAFETY SITUATION. WHEN I CALLED BOTH THE FORD DEALER AND THE FORD CUSTOMER SERVICE LINE, THEY INDICATED THIS VIN IS NOT COVERED AND THAT THEY COULD DO A DIAGNOSTIC CHECK AT THE DEALERSHIP BUT UNDER NO CIRCUMSTANCES WOULD IT BE COVERED (TRANSLATION--I GET TO PAY FOR ANY REPAIR). IT IS CLEARLY NOT SAFE TO DRIVE. HOW CAN FORD JUSTIFY NOT COVERING THIS CAR WHEN THE RECALL WAS QUITE LARGE IN SCOPE AND CARS OF THE SAME YEAR, SAME MODEL, SAME ENGINE WERE SPECIFIED IN THE RECALL? THANKS! *TR
NHTSA ODI #10917850
64,000 miles · May 28, 2015
Service BrakesSteering
POWER STEERING RANDOMLY LOCKS AND UNLOCKS ITS SELF, CAUSING THE VEHICLE TO PULL TO THE LEFT AND DISPLAYING DIFFICULTY TO STEER WHEEL TO THE RIGHT OR STRAIGHT AHEAD. BRAKES SEEM TO LOCK OR SLIP IN CERTAIN ENVIROMENTS AT MODERATE SPEEDS.
NHTSA ODI #10721926
Mileage unknown · Dec 15, 2014
Steering
2011 LINCOLN MKS. CONSUMER WRITES IN REGARDS TO POWER STEERING LOCKING UP PERIODICALLY. *TGW THE CONSUMER STATED THE POWER STEERING ISSUE, OCCURRED AT START UP. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB
NHTSA ODI #10658476
46,600 miles · Aug 23, 2014
Service BrakesSteering
POWER STEERING WENT OUT AND HAD POWER STEERING ASSIST FAULT ERROR. INCIDENT OCCURRED AFTER BACKING OUT OF DRIVEWAY AND PUTTING THE CAR INTO DRIVE. *TR
NHTSA ODI #10627690
23,500 miles · Feb 9, 2014
Electronic Stability Control (esc)Steering
WAS DRIVING DOWN THE ROAD ABOUT TO MERGE ONTO THE FREEWAY WHEN I NOTICED THE "POWER STEERING ASSIST FAULT" MESSAGE IN THE DISPLAY CENTER AND MY ELECTRONIC POWER STEERING HAD SHUT OFF. IT WAS A 20 MILE DRIVE HOME WITH NO POWER STEERING IN BELOW FREEZING TEMPERATURES. HAD I BEEN DRIVING AT A MORE BUSY TIME, I MIGHT HAVE HAD A COLL…
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WAS DRIVING DOWN THE ROAD ABOUT TO MERGE ONTO THE FREEWAY WHEN I NOTICED THE "POWER STEERING ASSIST FAULT" MESSAGE IN THE DISPLAY CENTER AND MY ELECTRONIC POWER STEERING HAD SHUT OFF. IT WAS A 20 MILE DRIVE HOME WITH NO POWER STEERING IN BELOW FREEZING TEMPERATURES. HAD I BEEN DRIVING AT A MORE BUSY TIME, I MIGHT HAVE HAD A COLLISION WITH ANOTHER VEHICLE. *TR
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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