2019 Lincoln Mkc

The contact owns a 2019 Lincoln MKC. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with coolant intrusion in cylinder #3 and head gasket failure. The contact was informed that the engine and turbo charger needed to be replaced. The manufacturer, Lincoln, was notified of the failure, but no assistance was provided. The failure mileage was 55,304.

The contact owns a 2019 Lincoln MKC. The contact stated that while starting the vehicle, the vehicle unexpectedly jolted. The contact stated that while driving 30 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that coolant was leaking into the engine block, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 76,131.

The contact owns a 2019 Lincoln MKC. The contact stated that the check engine warning light illuminated, and the message “Service Soon” was displayed on the app, and the failure was caused by a misfire. The vehicle was taken to the dealer to be diagnosed, and it was determined that there was coolant intrusion into the engine cylinders, which caused the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that new spark plugs were previously installed, and maintenance was performed on the vehicle, and the dealer suggested coming back at 100,000 miles for a tune-up but had not informed the contact of any issues with the engine. The contact associated the failure with Technical Service Bulletin Number: 22/2229/NHTSA ID Number: 10214126 (Engine and Engine Cooling). The manufacturer was made aware of the issue and confirmed that the vehicle was not included in Technical Service Bulletin Number: 22/2229 (Engine and Engine Cooling). The failure mileage was approximately 95,000.

The contact owns a 2019 Lincoln MKC. The contact stated that the engine experienced rough idling after starting with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs and coil pack; however, the failure recurred with the vehicle shuddering while driving. The vehicle was taken to the dealer, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

The contact owns a 2019 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinders #2 and #3. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,555.

The contact owns a 2019 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the vehicle briefly vibrated, prompting the contact to discontinue driving the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into the cylinders resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.