2019 Lincoln Mkc

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the vehicle failed to display an image of the rear of the vehicle. Additional safety information were also not available on the screen. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 96,000.

The vehicle was recalled. I took the vehicle to the dealer where it was purchased. It was serviced. The engine issue was addressed, so we thought. The repair/replacement parts did not remedy the issue, despite it being in the shop for over 6 months. The problem persists. It is overheating in a 5 minute drive. The local service department is saying there is no other remedy. They keep asking we bring it in for another diagnosis, but the problem is the same as the 47,000 other vehicles that have been recalled by this same issue. We purchased the car and have not been able to use it.

The contact owns a 2019 Lincoln MKC. The contact stated that the messages "Service Advancetrac", "Hill Start Assist Not Available", "System Off - To Save Battery Please Turn Off Ignition or Start Engine" were displayed. The vehicle was taken to the dealer, where it was diagnosed, and determined that the battery and the battery monitor sensor had failed and needed to be replaced. The parts were ordered to repair the vehicle. The vehicle was not yet repaired. The contact related the failure to NHTSA Campaign Number: 23V378000 (Engine); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

Recall - 23S28 - NHTSA recall 23V378 I have not been able to get my dealership to return my calls or fix this recall - Monadnock Ford 119 Monadnock Highway Swanzey, NH 03446 I contacted them back in August and they finally (after multiple efforts) got back to me in November and asked for my info. I asked for an eta and they told me parts were on backorder. I have contacted them via their website, phone and email multiple times for an update with no reply.

Received recall notice and advised in AUG in letter that parts were available . Made appt with Nick Mayer Lincoln Mayfield Hts Ohio for 9/6 8:00 am. While on the way they called to say they cant do it because they didn't have the parts. I visited on 9/11 and discussed with the service manager that I was on the list and they would contact me////// Watching the Cleveland news tonight I see that there was a fire of a 2019 MKC3 . I will be 81 years old very soon and really don't need this [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

https://abc7chicago.com/ford-lincoln-mkc-suv-recall-fire-concerns/13337855/ The issue stems from a battery monitoring sensor that, because of where it's placed in the vehicle, could get damaged when the battery or electric components around it are serviced. The damage could cause a short circuit that, because there's no fuse in the circuitry, could lead to overheating and a fire. The vehicles involved are model year 2015 through 2019 Lincoln MKC SUVs I am reporting this because of the article that was distributed (above). Per your site, I do not have a recall. Per the Lincoln dealer I do, but they cannot allow me to come in for remediation due to not having guidance from Lincoln yet. Raising further awareness that this is an issue.