2017 Lincoln Mkc

A couple weeks after recall of battery monitor sensor and an oil change was done (NHTSA CAMPAIGN ID: 23V378000) at a Lincoln dealership, cylinder 1 had a misfire and check engine light came and has stayed on. The vehicle has 61,000 miles and I am now told, by the dealership, it has coolant intrusion. Again the vehicle was taken to the same Lincoln dealership that did the original work. Research seems to show the 2017 Lincoln MKC has a known issue. Ford has technical service bulletin # 19-2346 released 19 December 2019 and it appears that do not disclose this to avoid fixing under their 6 year or 70,000 mile warranty. They redesigned the 2.0L ecoboost engine in 2020. Our engine could fail and put our 3 year old son at risk of injury.

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at various speeds with the heater in the on position, the vehicle overheated. The temperature gauge increased to the highest level. The engine was overheating, and the message was displayed. The contact had to turn the heater off. The contact called the local dealer, where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The contact mentioned that the vehicle had previously been repaired under NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was notified but provided no assistance and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.

Intermittent P0302 CEL codes fired for Cylinder 2 misfire, over last month. Replaced plugs and coil, Code cleared. Same CEL indicator and code fired again. Symptoms are Rough start up, coolant needing replenishment, took into dealer, coolant intrusion into cylinder 2 requiring engine replacement. This is obviously not an isolated incident with this 2.3L Ecoboost engine, what was know by Ford to flawed during the 2017-2020 period. Two months after purchase of my 2017 MKC, had to have the short block replaced, under warranty, but the head was already warped and they replaced the head gasket on a warped block knowing it was only a matter of time that it started leaking. Now out of the range of that warranty and with looming $8k expense, not happy.

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at approximately 45 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic two times where it was diagnosed that there was carbon build-up that might have blocked the valve and needed to be cleaned, and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,479.

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the accelerator pedal was depressed, the vehicle lunged forward and shook. Additionally, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer several times. However, the failure was unable to be duplicated. The contact stated that the fluids were replenished, and the fuel line was cleaned. The failure reoccurred. The vehicle was taken to another dealer where the failure was diagnosed with a coolant leak and a failed engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised that the repair was not covered under warranty or recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 62,500.

The contact owns a 2017 Lincoln MKC. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2346. The manufacturer was not notified of the failure. The failure mileage was 34,500.