Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
60–25K
625–50K
650–75K
775–100K
4100–150K
4150K+
33 reports with mileage · 46 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports7 fire reports1 injury reports
What owners actually said
79 reports
31,300 miles · Jan 6, 2019
Power Train
WHEN VEHICLE IS SLOWED (EVEN SLIGHTLY) BY DEACCELERATING OR SPED UP BY ACCELERATING THE SHIFTING SUDDENING AND HARSHLY GRABS AND LURCHES EFFECTING VEHICLE STABILITY. THE IMPACT IS VERY PRONOUNCED AND AUDIBLY LOUD AT HIGHWAY SPEEDS. THE VEHICLE HAS ALSO LUNGED FORWARD AS SHIFTING OCCURS WHEN BRAKING JUST PRIOR TO COMING TO A FU…
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WHEN VEHICLE IS SLOWED (EVEN SLIGHTLY) BY DEACCELERATING OR SPED UP BY ACCELERATING THE SHIFTING SUDDENING AND HARSHLY GRABS AND LURCHES EFFECTING VEHICLE STABILITY. THE IMPACT IS VERY PRONOUNCED AND AUDIBLY LOUD AT HIGHWAY SPEEDS. THE VEHICLE HAS ALSO LUNGED FORWARD AS SHIFTING OCCURS WHEN BRAKING JUST PRIOR TO COMING TO A FULL STOP. THIS HAS HAPPENED ON MULTIPLE DATES.
NHTSA ODI #11165541
95,850 miles · Jan 2, 2019
Engine
TL* THE CONTACT OWNS A 2016 LINCOLN MKC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AND "SHIFT SYSTEM FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO JOHNSON'S BROTHER LINCOLN (7455 S GENERAL BRUCE DR, TEMPLE, TX 76502, (254) 773-5257) TO BE DIAGNOSED, BUT THE MECHANIC REFUSED TO ASSIST. THE DEAL…
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TL* THE CONTACT OWNS A 2016 LINCOLN MKC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AND "SHIFT SYSTEM FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO JOHNSON'S BROTHER LINCOLN (7455 S GENERAL BRUCE DR, TEMPLE, TX 76502, (254) 773-5257) TO BE DIAGNOSED, BUT THE MECHANIC REFUSED TO ASSIST. THE DEALER DENIED THAT THE VEHICLE HAD A STALLING FAILURE AND SUGGESTED THAT THE BATTERY BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS AWAITING TO BE TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,850.
NHTSA ODI #11164476
Mileage unknown · Apr 2, 2018
Steering
HAVE BEEN CALLING THE DEALER AND NOT RETURNING MY CALL.DELRAY MOTORS 561 454 1800 THERE IS A RECALL
NHTSA ODI #11082433
6,729 miles · Feb 23, 2018
Power Train
WHEN ACCELERATING FROM A COAST THE VEHICLE JERKS AND BANGS INTO GEAR. AT TIMES IT FEELS LIKE THE VEHICLE WAS HIT FROM BEHIND. THIS HAPPENS ANYTIME WHETHER ON A CITY STREET OR HIGHWAY IN TRAFFIC CONDITIONS. FORD FIELD SERVICE ENGINEER WAS ABLE TO DUPLICATE THIS CONCERN BUT SAID IT WAS WITHIN THE PARAMETER OF THE VEHICLE BECAUSE I…
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WHEN ACCELERATING FROM A COAST THE VEHICLE JERKS AND BANGS INTO GEAR. AT TIMES IT FEELS LIKE THE VEHICLE WAS HIT FROM BEHIND. THIS HAPPENS ANYTIME WHETHER ON A CITY STREET OR HIGHWAY IN TRAFFIC CONDITIONS. FORD FIELD SERVICE ENGINEER WAS ABLE TO DUPLICATE THIS CONCERN BUT SAID IT WAS WITHIN THE PARAMETER OF THE VEHICLE BECAUSE IT HAPPENS AT LOW SPEED. I FIND THIS A NOT ACCEPTABLE ANSWER FOR A FAULTY TRANSMISSION.
NHTSA ODI #11074541
2,500 miles · May 17, 2017
Unknown Or Other
OCCASIONAL VERY HARD SHIFTING AT LOW SPEEDS, AROUND 25-30 MPH WHILE LIGHTLY PRESSING ON THE GAS. FEELS/SOUNDS LIKE VEHICLE BEING HIT FROM BEHIND. DEALER CAN NEVER DUPLICATE THE PROBLEM.
NHTSA ODI #10986115
12,000 miles · Dec 15, 2016
Air BagsCrash
I WAS INVOLVED IN A HEAVY FRONT END COLLISION - DURING THE COLLISION MY AIRBAG DID NOT DEPLOY. MY VEHICLE WAS IN MOTION, GOING ABOUT 45 MILES AN HOUR. THE VEHICLE IN FRONT OF ME SLAMMED ON IT'S BRAKES AND I COLLIDED WITH THEM. THE MAIN AIRBAG IN THE STEERING WHEEL DID NOT DEPLOY.
NHTSA ODI #10935522
3,275 miles · Apr 20, 2016
Unknown Or Other
MY HUSBAND AND I ARE LEASING A 2016 LINCOLN MKC EQUIPPED WITH A 2.3 ECO-BOOST ENGINE. RECENTLY LOST POWER WHILE TRAVELING ON THE HIGHWAY AT 65 MPH WHICH WAS QUITE FRIGHTENING. ALSO OCCURRED TRAVELING UP THE STREET FROM OUR HOME WHILE GOING SLOWLY. CALLED THE DEALERSHIP WHERE PURCHASED AND WERE TOLD NOT ABLE TO DETERMINE THE…
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MY HUSBAND AND I ARE LEASING A 2016 LINCOLN MKC EQUIPPED WITH A 2.3 ECO-BOOST ENGINE. RECENTLY LOST POWER WHILE TRAVELING ON THE HIGHWAY AT 65 MPH WHICH WAS QUITE FRIGHTENING. ALSO OCCURRED TRAVELING UP THE STREET FROM OUR HOME WHILE GOING SLOWLY. CALLED THE DEALERSHIP WHERE PURCHASED AND WERE TOLD NOT ABLE TO DETERMINE THE PROBLEM. I FEEL UNSAFE DRIVING A VEHICLE WHERE SUCH A PROBLEM CAN OCCUR AT ANY TIME! WE WANTED TO DRIVE OUR NEW MKC TO OUR VACATION DESTINATION BUT OBVIOUSLY THAT'S NOT GOING TO HAPPEN.
NHTSA ODI #10860570
Mileage unknown · Mar 22, 2016
Seats
THE DRIVERS SEAT IS VERY UNSTABLE WHEN TURNING CORNERS. THERE SEEMS TO BE 2 BLOCKS UNDERNEATH YOUR BUTT AND WHILE TURNING CORNERS OR WHEN YOUR WEIGHT SHIFTS IN THE SEAT THEY, SHIFT, POP UP, AND MOVE. YOU CAN HEAR AN AUDIBLE POP NOISE WHEN THIS MOVEMENT OCCURS. I'VE TAKEN THIS TO LINCOLN OF TROY (248) 905-6260 IN TROY MICHIGAN…
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THE DRIVERS SEAT IS VERY UNSTABLE WHEN TURNING CORNERS. THERE SEEMS TO BE 2 BLOCKS UNDERNEATH YOUR BUTT AND WHILE TURNING CORNERS OR WHEN YOUR WEIGHT SHIFTS IN THE SEAT THEY, SHIFT, POP UP, AND MOVE. YOU CAN HEAR AN AUDIBLE POP NOISE WHEN THIS MOVEMENT OCCURS. I'VE TAKEN THIS TO LINCOLN OF TROY (248) 905-6260 IN TROY MICHIGAN ON 2 OCCASIONS TO HAVE THIS CORRECTED AND SO FAR THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM. I'M SCHEDULED TO TAKE THIS IN FOR A 3RD TIME TOMORROW. IT'S VERY UNSAFE WHEN YOUR TURNING A CORNER AND YOUR SEAT STARTS MOVING. THIS COULD VERY EASILY LEAD TO AN ACCIDENT. THE VEHICLE CURRENTLY HAS ABOUT 6500 MILES ON IT AND THIS HAS BEEN HAPPENING SINCE ABOUT 4000 MILES.
NHTSA ODI #10851146
200 miles · Mar 14, 2016
Exterior Lighting
THE HEADLIGHTS ON DIM AND BRIGHT ARE CUT OFF FROM THE TOP DOWN BY THE TRIM AROUND THE FENDERS. WHEN YOU GO DOWN AN INCLINE ALL THE LIGHT IS BLOCKED AND IT IS VERY HARD TO SEE. IF FOCUSES ALL THE LIGHT RIGHT DOWN UPON THE ROAD IN FRONT OF YOU. ALSO WHEN THE LIGHTS ARE ON BRIGHT IS ALMOST AS BAD. NO VISION FOR VERY FAR OUT.
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will add an in-line fuse to the battery monitor sensor power circuit, free of charge. Owner notification letters were mailed August 8, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S28.
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Consequence & remedy
Consequence: Overheating of the engine block increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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