2016 Lincoln Mkc

I purchased a 2016 Lincoln MKC 2.0 with 96k miles on it 2 months ago, and we just discovered a coolant leak into the first cylinder, causing a cracked head gasket. The engine needs to be replaced, and will cost $15k. Many other drivers have experienced this problem and reported it, and Ford has done nothing to correct the main issue. This problem is causing overheating of the engine, and could potentially cause injury if not fixed.

We purchased the vehicle about a year and a half ago and about three months after we purchased it. The check engine light went on. We’ve had the vehicle into the dealership several times we’ve had the problem fixed supposedly twice we put in over $1000 in fixing it and now the check engine light came on again And the car stopped running saying it’s overheating. Took it to the dealership and now they say the car needs a whole new engine because they antifreeze is leaking leaked into the engine so they’re quoting us a $12,000 repair. This is a common problem in later models but obviously in the 2016 it’s also a problem.

Purchased 2016 Lincoln MKC from a Ford dealer in October with approximately 133k miles. Was a trade-in from August. The beginning of January on a very cold day while warming the MKC, the air stayed cold. Drove to work and back. That night added antifreeze as it was low. Next day on the way to work, shortly after leaving home the MKC started losing power and shaking. Couldn't pinpoint where the shake was coming from. A friend's husband is a master tech at the Ford dealership where I purchased it. I described the issues to him. He looked under hood. The antifreeze that was filled up the day before was completely empty. He could tell what the issue was. I called the dealership. Was initially told it would cost $10k-$12k to replace engine. Talked to several managers at the dealership. Called Lincoln Concierge. There was no recall for my vin. The design of my long block with the 2.0 Ecoboost was the same design as the vehicles recalled in 2017-2019. After a second call to Lincoln concierge, was told the vin specifics are based on the plants where the vehicles are made. I did get the MKC to the Ford dealership to do an official diagnosis and it was confirmed that there was coolant intrusion. This has been very disheartening. I'm not understanding why, if the engine is the same design flaw, there is no recall or assistance.

The contact owned a 2016 Lincoln MKC. The contact stated that while an employee was driving at an undisclosed speed, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection, the employee observed flames emanating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and injuries were reported. The employee was transported to an area hospital by EMT and treated for injuries to his right shoulder, right elbow, and right hip that he sustained while fleeing the vehicle. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V378000 (Engine), and the VIN was included, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My 2016 Lincoln MKC has a recall. Recall was mailed to me and I called closest Lincoln dealership to begin process. Dealership stated part was on back order and I would get a call when it comes in. I called a few weeks later and still no luck. I attempted calling several times with no luck. Fast forward 2-3 months after calling, I’m driving with my son and out of nowhere the car begins to stall while driving and fumes start coming out from air vents. It was an awful and strong smell. As I pulled over the check engine and battery light came on. I had vehicle towed to dealership which they return with a catalytic converter code. I paid to get replaced and get a call that car is good to go, but recall part is still not available. Picked up my vehicle and didn’t make it more than .5 miles I realized my car is stalling and will not go past 40mph. Take it back, employees look dumbfounded and ask me to leave car and they will get back to me. I get a call a week later stating I need a pigtail connector and all will be fixed. They change it out, I go pick up my car and still same condition. Leave dealership and wait on another call stating it is a whole electrical wire harness which needs to be changed. I am Told last week that it would be $1900 to repair! I still do not have my car back and feel as if it is a guessing game at my expense!

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was smoke entering the cabin through the vents. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the vehicle failed to exceed 40 MPH. The vehicle was taken back to the dealer, where it was diagnosed that an unknown brake part had melted, and the electrical system was damaged. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was not contacted. The failure mileage was approximately 82,000.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Lincoln MKC. The contact stated while driving at various speeds, the vehicle was overheating. The contact stated that he turned on the A/C to cool down the vehicle. The vehicle was taken to two independent mechanics, where the spark plugs, the two variable valve timing solenoids, and the turbo oil lines were replaced, and other unknown repairs were performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine); however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond and was shuddering. The check engine warning light was illuminated. Additionally, the A/C started blowing hot air. The contact drove back to his residence. The local dealer was contacted and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed nor repaired. The contact stated that the vehicle was undrivable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 69,000. Parts distribution disconnect.