2024 Lincoln Corsair

We took delivery of the vehicle in March 2025. The vehicle has never been involved in any accident or collision during our possession. • In April 2026, we discovered that the passenger-side rear brake light was no longer functioning. • Upon inspection, dealership personnel informed me that a small crack—approximately one inch in length—in the plastic housing of the driver-side rear turn signal allegedly allowed moisture intrusion that ultimately caused the passenger-side brake light failure. • I was further advised that the repair would not be covered under warranty and was presented with an estimate totaling $1,377.54 (copy enclosed). • The dealership speculated that the crack may have resulted from a minor parking-lot incident. However, no evidence was provided to establish either the cause of the crack or when it occurred. My concern is not merely the cost of the repair, although the quoted amount appears disproportionate to the nature of the issue. More importantly, the explanation provided raises serious concerns regarding the integrity and durability of the rear lighting assembly itself.

Since late 2024, we have received notification via the Lincoln mobile app that "certain vehicle features have been disabled to conserve battery life". Those made known via that notice were lack of ability to remotely lock/unlock the vehicle and also lack of ability to remote start the vehicle. Lincoln has read on several occasions the battery charge ranging from 50% to 62% while sharing that the battery charge should be at 80%...recommending via the app and verbally via phone communication, to drive the vehicle for 30 miles (10 on the highway) to charge the vehicle to the 80% threshold (like what?). The vehicle was taken a Lincoln dealer who was asked to diagnose the low charge on the battery and we were told the battery was fine. On 1/28/25 we received notice that we were given a software update (10.1.1) that was meant to enhance connectivity and conserve battery health, validating that Lincoln knows they have a problem. Since that update, the "Lincoln Welcome" feature aka "Lincoln Embrace" was disabled when the battery charge % as read by Lincoln was at 57%. This feature is both SAFETY and SECURITY related and a contributing factor as to why we selected Lincoln. The feature is meant to recognize our approach to the vehicle via the key fob and illuminate the inside and outside of the vehicle to allow us to see if any form of predator is inside the vehicle our outside around the perimeter. As senior citizens that live in one of the highest crime rate cities in the country, this feature is critical to us and we have chosen not to drive the car at night until this is addressed. A complete breakdown in trust