2017 Lincoln Continental

The contact owns a 2017 Lincoln Continental. The contact stated that the front driver’s side door failed to close and lock automatically as designed. The contact took the vehicle to the dealer who stated that the latch needed to be replaced. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.

TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR DOORS FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED AT STEVENS FORD LINCOLN (717 BRIDGE AVE, MILFORD, CT 06460, (203)876-6464). THE CONTACT STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIR HAD TO BE PAID FOR OUT OF POCKET. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.*DT*JB*DT

TL* THE CONTACT'S GRANDMOTHER OWNS A 2017 LINCOLN CONTINENTAL. THE CONTACT STATED THE REAR PASSENGER DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLER FORD LOCATED AT 1596 NJ-38, LUMBERTON, NJ 08048, (609) 261-7836, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR PASSENGER DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/LINKAGES) REPAIR WAS NOT COMPLETED IN NOVEMBER OF 2019. THE FAILURE MILEAGE WAS 158,780. *DT*JB

TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V077000(LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RC LACY FORD LINCOLN SUBARU (U.S. 9W, 25 MAPLE AVE, CATSKILL, NY 12414, (518) 943-4300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY TO CLOSE AND SECURE THE DOOR. HALL LINCOLN NEWPORT NEWS (12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) WAS NOTIFIED OF THE FAILURE, PROVIDED A LOANER VEHICLE, AND INDICATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/LINKAGES). THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS STILL AT THE DEALER WAITING TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.