PURCHASED VEHICLE IN TX AND ALMOST IMMEDIATELY HAD TO RELOCATE TO DE. WHEN WIFES TURN TO DRIVE, SHE IS 5'2" SHE COULD NOT ADJUST RT SIDEVIEW MIRROR ENOUGH LATERALLY TO BE USABLE AND SHE WOULD NOT DRIVE VEHICLE. I ASSUMED IT NEEDED ADJESTMENT. WE HAD 3 PREVIOUS FORD VEHICLES AND THIS ITEM ADJUSTED OK. TOOK IT TO DEALER IN DE …
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PURCHASED VEHICLE IN TX AND ALMOST IMMEDIATELY HAD TO RELOCATE TO DE. WHEN WIFES TURN TO DRIVE, SHE IS 5'2" SHE COULD NOT ADJUST RT SIDEVIEW MIRROR ENOUGH LATERALLY TO BE USABLE AND SHE WOULD NOT DRIVE VEHICLE. I ASSUMED IT NEEDED ADJESTMENT. WE HAD 3 PREVIOUS FORD VEHICLES AND THIS ITEM ADJUSTED OK. TOOK IT TO DEALER IN DE FOR SERVICE AND TO GET MIRROR ADJUSTED. SVCMGR ADVISED THEY HAVE HAD SEVERAL COMPLAINTS ABOUT THIS AND LINCOLN TOLD HIM IT WAS A DESIGN DEFECT. CALLED LINCOLN CUSTOMER SVC DETAILED THE PROBLEM AND I WAS TOLD LINCOLN WOULD GET BACK TO ME IN A DAY OR TWO. IT IS NOW 2 WKS. LATER. I SPECIFICALLY ASKED FOR THEIR COMMENTS PRIOR TO FILING THIS COMPLAINT. *AK
ON CERTAIN PASSENGER VEHICLES, THE DRIVER AND/OR PASSENGER SIDE AIR BAG COULD DEPLOY AS A RESULT OF UNDERBODY IMPACTS NEAR THE SENSORS, SUCH AS THOSE OCCURRING FROM PIECES OF GRAVEL OR DEBRIS THROWN FROM THE WHEELS WHILE THE VEHICLE IS BEING OPERATED AT MODERATE TO HIGH SPEED OR BEING ACCELERATED.
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL RECALIBRATE THE AIR BAG SENSORS. OWNER NOTIFICATION BEGAN MARCH 31, 2003. OWNERS MAY CONTACT LINCOLN AT 1-800-521-4140.
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Consequence & remedy
Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA01012 · Inadvertent Side Air Bag Deployment
Opened Apr 27, 2001 · Closed Apr 15, 2003
Status: closed (inferred from source dates) · Air Bags:side/window
ON APRIL 9, 2003, ODI RECEIVED FROM FORD AN OWNER LETTER AND DEALER NOTICE, BOTH DATED MARCH 2003.THE OWNER LETTER STATES THAT FORD WILL CONDUCT A PRODUCT IMPROVEMENT CAMPAIGN OF CERTAIN MY 1999-2000 LINCOLN CONTINENTAL VEHICLES EQUIPPED WITH SIDE AIR BAGS (ALL MY 1999 VEHICLES AND MY 2000 VEHICLES MANUFACTURED PRIOR TO 3/1/00; TOTAL OF APPROXIMATELY 42,000 VEHICLES).THE LETTER STATES THAT THE SIDE AIR BAGS IN THESE VEHICLES CAN DEPLOY IN CERTAIN TYPES OF UNDERBODY IMPACTS FROM PIECES OF GRAVEL OR DEBRIS.THE LETTER STATES THAT OWNERS WHO OPERATE THEIR VEHICLES IN SUCH DRIVING CONDITIONS SHOULD TAKE THEIR VEHICLES TO A DEALER TO HAVE RECALIBRATED CRASH SENSORS INSTALLED AT NO COST.THE RECALIBRATED SENSOR REDUCES THE POSSIBILITY OF INADVERTENT SIDE AIR BAG DEPLOYMENT.SEE NHTSA'S SAFETY IMPROVEMENT CAMPAIGN NO. 03V-144 FOR MORE INFORMATION.THE ACTION TAKEN BY FORD APPEARS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE00042 · Inadvertent Side Air Bag Deployment
Opened Oct 16, 2000 · Closed Apr 27, 2001
Status: closed (inferred from source dates) · Air Bags:side/window
There is no summary currently available
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