1997 Lincoln Continental

4.6 LITRE V8 ENGINE OF MY 1997 LINCOLN CONTINENTAL HAVING 58,600 MILES FAILED, AND HAD TO BE COMPLETELY REPLACED COSTING IN EXCESS OF $5,000. THIS ENGINE WAS MAINTAINED ACCORDING TO FACTORY RECOMMENDATIONS, AND I HAVE DOCUMENTATION EVIDENCING OIL AND FILTER CHANGES WERE PERFORMED ACCORDINGLY. FORD MOTOR COMPANY REFUSED TO EXTEND THE 50,000 MILE WARRANTY OF THIS ENGINE THAT HAS REQUIRED THAT I FILE A LAWSUIT FOR RECOVERY OF COMPENSORY DAMAGES.

ORIGINAL MIRROR WAS REPLACED BY THE DEALER, WHEN THE REPLACEMENT MIRROR FAILED ONE YEAR AND ONE MONTH LATER THE DEALER HAS REFUSED TO REPLACE IT. EVEN THOUGH HE ADMITS THERE IS A PROBLEM WITH THE DESIGN OF THIS MIRROR THE REPLACEMENT HAS ONLY A ONE YEAR WARRANTY .THE MANUFACTURER NOW PLACES THE BURDEN ON ME TO CONTINUE TO REPLACE THE MIRROR AS IT FAILS, EVEN WHEN THEY KNOW THE MIRROR IS OF A BAD DESIGN. WHEN THE MIRROR FAILS IT IS MOST DIFFICULT TO SEE INTO IT .*AK

ANTI THEFT ALARM WOULD ACTIVATE ON ITS OWN - WHILE PARKED IN GARAGE AT SHOPPING CENTERS, IN THE DRIVEWAY. THIS WAS REPORTED TO DEALER IN JUNE 2000 AND WAS TOLD IF WE CAN NOT DUPLICATE THE PROBLEM WE CAN NOT DO ANYTHING ABOUT IT. DURING 2001 AND 2002 THE PROBLEM WORSENED OFTEN GOING OFF 5 TO 6 TIMES PER DAY. HATFIELD IS NO LONGER IN BUSINESS SO CAR WAS TAKEN TO KRIEGER FORD ON SAWMILL BLVD. IN COLUMBUS, OHIO. THEY HAD THE CAR FOR 4 DAYS AND THE ALARM DID NOT ACTIVATE SO "CAN'T DUPLICATE SO CAN'T DO ANYTHING ABOUT IT." WE PICKED THE CAR UP AND 4 TIMES THAT DAY THE ALARM ACTIVATED ON ITS OWN. SO, I CALLED RON RUSH MOTORS ON MORSE ROAD AND THEY HAD HEARD OF THE PROBLEM SO TOOK THE CAR THERE THE FIRST PART OF JULY. THEY HAD THE CAR FOR 2 WEEKS AND FINALLY FOUND THE PROBLEM IN THE STEERING COLUMN TO THE TUNE OF $270. I FEEL THAT THIS PROBLEM WAS BROUGHT TO THE ATTENTION OF A FORD DEALER WHILE THE CAR WAS COVERED WITH WARRANTY AND I SHOULD NOT BE RESPONSIBLE FOR THE CHARGE. I HAVE BEEN IN CONTACT WITH THE LINCOLN CUSTOMER RELATIONS DEPARTMENT TO NO AVAIL. I WAS TOLD "THE DISTRICT MANAGER MADE THE DECISION NOT TO PAY AND I HAVE NO RECOURSE." I TRIED REPEATEDLY TO TALK TO THE DISTRICT MANAGER AND I CANNOT GET THIS NUMBER. NOW TO THE QUESTION OF MIRRORS: THE RIGHT EXTERIOR MIRROR WILL NOT MOVE UP AND DOWN AND THE INTERIOR REAR VIEW MIRROR IS DARK GRAY AT THE TOP. THIS HAPPENED IN JULY 2002. I PARKED THE CAR IN THE GARAGE AND THE NEXT MORNING THE MIRROR WAS THE DARK GRAY AND FULL OF BUBBLES. I FEEL THIS CREATES A DANGEROUS DRIVING SITUATION. THE PRICE QUOTED TO FIX THIS MIRROR IS $570. ONCE AGAIN I CONTACTED CUSTOMER RELATIONS TO NO AVAIL. I DO NOT FEEL A CAR WITH ONLY 36,000 MILES SHOULD BE HAVING ALL THESE PROBLEMS. ALSO, IT HAS TAKEN ME A YEAR TO GET THE AC WORKING AND WE HAVE HAD THE CAR BACK ONLY ONE AND HALF MONTHS SINCE REPAIR AND ONCE AGAIN IT IS THROWING WARM AIR.*AK