2011 Lexus RX350

AS I WAS TRYING TO PARK MY VEHICLE, IT ACCELERATED AND HIT A BUILDING THEN WENT BACKWARDS. I MANAGED TO KEEP THE CAR FROM REVERSING INTO THE STREET BUT THE BRAKES DID NOT WORK AND CAR DID NOT SLOW DOWN. IT HIT THE BUILDING A SECOND TIME. I PUT THE CAR IN PARK AND IT STOPPED. NONE OF THE AIRBAGS INFLATED AND THE CAR WAS TOTALED. TOYOTA TOOK NO BLAME FOR THE ACCIDENT AND I'M LEFT WITHOUT A VEHICLE. THIS CAR IS IN A GROUP OF RECALLED CARS, LEXUS DOES NOT HAVE RECORDS OF EVER RECALLING THIS TRUCK

TL* THE CONTACT OWNS A 2011 LEXUS RX350. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS INVOLVED IN A CRASH. ON ONE OCCASION, WHILE IDLING AT AN INTERSECTION, THE CONTACT'S VEHICLE WAS REAR ENDED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. ON ANOTHER OCCASION, THE CONTACT'S VEHICLE WAS REAR ENDED AGAIN. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE SECOND CRASH. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000. *BF CONSUMER STATED THE FIRST ACCIDENT WAS 2016 CONSUMER INJURED HIS SHOULDER AND BACK. UPDATED 8/27/18*

WE WERE STOPPED FOR A RED LIGHT IN A LEFT TURN LANE. AT 9;30 AT NIGHT THE LIGHT IS SLOW TO CHANGE. IN ABOUT 2 MINUTES IT TURNED GREEN. I COULD SEE CARS STOPPING IN THE LANES. I PULLED OUT ONLY TO BE HIT BY ANOTHER VEHICLE IN THE FRONT END. FHP ESTIMATED HIS SPEED AT 50MPH. MY AIRBAGS DID NOT DEPLOY. OUR SEAT BELTS NEVER GAVE AN INCH IN THE CRASH, KEEPING US BACK AGAINST THE SEAT. THE VEHICLE WAS A TOTAL LOSS. THE IMPACT CRUSHED ITEMS BACK TO THE FIRE WALL. ON THE LEFT SIDE(SITTING IN THE VEHICLE) WHERE THE BATTERY SITS, THE POLICE, NOR THE IMS COULD UNDERSTAND WHY THE AIR BAGS DID NOT DEPLOY. WAS THE CRASH SO HARD AND FIERCE, THE SYSTEM WAS BYPASSED SOMEHOW? THE INJURIES WE SUFFERED WERE SEVERE CHEST PAIN FROM THE SEAT BELT AND MY RIGHT HAND JAMMED INTO SOMETHING, BREAKING SMALL BLOOD VESSELS AND SWELLING. THIS IS MARCH 16 AND I AM STILL EXPERIENCING DISCOMFORT IN THE HAND. WHEN YOU LOOK AT THE CAR, IT IS A SMALL MIRACLE WE DID NOT RECEIVE GREATER INJURIES. WE THANK OUR GOD AND HIS SON, JESUS, FOR THAT. YOU HAVE TO TAKE YOUR HAT OFF TO THOSE SEAT BELTS, TOO. CAN SOMEONE COME UP WITH A GOOD REASON THE SEAT BELTS DID NOT WORK. I HAVE SEVERAL PHOTOS OF THE VEHICLE. I CANNOT FIND THE VIN NUMBER. *TR