Exterior Lighting. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports1 fire reports7 injury reports

Unknown Or Other complaints

15 reports

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42,000 miles · Dec 23, 2018

Unknown Or Other

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HELLO, THIS COMPLAINT IS NOT OF LEXUS VEHICLE I OWN. I AM FILING THE COMPLIANT ABOUT THE FIRESTONE DESTINATION LE 2 TIRES I PURCHASED FROM LOCAL FIRESTONE STORE COUPLE YEARS AGAIN. I PURCHASE 5 TIRES INCLUDING A FULL SIZE SPARE. I DID FIRST TIRE ROTATION THIS MONTH AT THE SAME STORE LOCATION. THIS MORNING WHILE DRIVING ON THE HIGH WAY. THE BRAND NEW SPARE TIRE ROTATED TO THE REAR PASSENGER SIDE HAD A SUDDEN BLOW OUT. I ALMOST LOST CONTROL OF MY VEHICLE. BY THE TIME I STOPPED ON THE SHOULDER, ON SIDE OF THE TREAD WAS COMPLETELY SEPARATED FROM THE WALL. I THINK THE TIRE HAS MANUFACTURE DEFECT AND WOULD LIKE TO REPORT TO YOU. IN CASE THIS IS NOT AN ISOLATED PROBLEM THE MANUFACTURE SHOULD NOTIFY OTHER CUSTOMERS ABOUT THE PROBLEM.

NHTSA ODI #11163217

91,000 miles · Oct 29, 2018

Unknown Or OtherCrash

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I WAS IN THE PROCESS OF PARKING MY CAR (GOING SLOW) IN FRONT OF A DRY CLEANERS AND SUDDENLY THE CAR JUST TOOK OFF AND ACCELERATED RIGHT THROUGH THE STORE FRONT. I HAVE NEVER BEEN SO SHOCKED AND SCARED IN MY LIFE. DUE TO THE FORCE OF THE CAR MOVING SO FAST, I WAS NOT ABLE TO REACH THE BRAKES TO STOP THE CAR. FORTUNATELY, NO ONE WAS HURT, SINCE IT WAS A SUNDAY AND THE STORE WAS CLOSED. WITHOUT MUCH TIME TO THINK, I TOLD THE POLICE THAT MY SHOE MUST HAVE GOTTEN CAUGHT ON THE PEDAL. HOWEVER, THE MORE TIME I HAVE HAD TO THINK ABOUT IT, I DO NOT RECALL MY SHOE GETTING CAUGHT ON THE PEDAL. THIS WAS THE ONLY THING I COULD THINK OF AT THE TIME. I HAVE READ THAT THIS HAS HAPPENED BEFORE WITH THE TOYOTA LEXUS INCLUDE THE RX 330 MODEL.

NHTSA ODI #11143701

68,000 miles · Jul 28, 2018

Fuel/propulsion SystemPower TrainUnknown Or OtherFire

CAR WAS PARKED AND A FIRE BROKE OUT UNDERNEATH THE CAR. FIRE DEPARTMENT PUT IT OUT AND SAID THERE WAS LEAKAGE, BUT THEY DIDN'T KNOW WHAT CAUSED IT. I HAD CAR TOWED TO LEXUS DEALER IN LEXINGTON KY.

NHTSA ODI #11114323

120,000 miles · Jul 23, 2018

StructureUnknown Or Other

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LEXUS HAD A RECALL TO REPAIR CRACKS RAPIDLY DEVELOPING IN THE DASHBOARD. WHEN THE RECALL CAME OUT I WAS IN THE HOSPITAL HAVING CANCER SURGERY. THE DATE FOR THE RECALL HAD JUST PASSED. I CALLED LEXUS AND WAS TOLD TO BRING THE CAR TO9 THE DEALER. THE DEALER FOUND THE PROBLEM AND WROTE OF AN ESTIMATE TO SUMMIT FROM HEADQUARTERS FOR COVERAGE. HEADQUARTERS GOT BACK TO ME AND SAID I WAS TOO LATE TO HAVE IT FIXED UNDER THE RECALL. THIS WAS AFTER THE DEALER SAID THEY WOULD. I WROTE TO THE CEO OF LEXUS USA AND NEVER EVEN GOT THE COURTESY OF A REPLY. NOW THE DASHBOARD IS CRACKING WORSE.

NHTSA ODI #11113174

188,000 miles · Mar 26, 2018

Unknown Or Other

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SUNROOF SHATTERED FOR NO REASON WHILE DRIVING ON CALIFORNIA HWY 580 NEAR BERKELEY, I HEARD A LOUD NOISE, COMBINATION THUD CRACKING SOUND, THINKING THAT THE CAR HAD BEEN STRUCK, EXCEPT THE CAR WAS NOT HIT OR UNDER AN OVERPASS; THE SUNROOF HAD SPONTANEOUSLY SHATTERED AND BROKE INTO PIECES. LUCKILY THE COVER WAS CLOSED AND THE GLASS DID NOT FALL ON US. IT WAS BOTH SCARY AND A SHOCK THAT THIS HAPPENED. THE GLASS IS DEFECTIVE. I WAS DRIVING ON THE HWY IN CLEAR CONDITIONS, NEAR BERKELEY CALIFORNIA ON 580, NO OVER PASS ABOVE THE CAR, NO OTHER CARS PASSING OR IN FRONT WHEN THE GLASS BROKE,NO TURNING INVOLVED. I HAVE TAKEN THE CAR TO MY LOCAL LEXUS DEALER, THEY SAID THAT THEY WOULD GET BACK TO ME IN A DAY OR TWO TO LET ME KNOW IF THEY WILL TAKE CARE OF THE DEFECT OR NOT.

NHTSA ODI #11081297

86,600 miles · Jun 23, 2017

Unknown Or Other

"TAKATA RECALL" DASHNOARD COVER IS CRACKING DUE TO THE FLORIDA HEAAT

NHTSA ODI #11000903

174,000 miles · Mar 17, 2017

Unknown Or Other

NOT PASSING SMOG TEST. TEST RESULT SAYS CATALYST NOT READY

NHTSA ODI #10966564

145,416 miles · Dec 21, 2015

Unknown Or Other

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I WAS DRIVING IN THE FAR RIGHT HAND LANE ON THURSDAY, DEC. 16 AT APPROXIMATELY 8:45 PM. I ENTERED I 680S AT THE BOLLINGER CANYON ROAD EXIT AND I WAS APPROACHING THE ALCOSTA BLVD EXIT. I HIT SOMETHING I ASSUME WAS IN THE ROAD BECAUSE I DIDN'T SEE ANYTHING AND THE ITEM FLEW UP IN THE AIR AFTER THE IMPACT. I DIDN'T STOP, BUT CONTINUED TO DRIVE AND I HEARD A WHIRRING SOUND. I CONTINUED TO MY DESTINATION TO THE HILTON GARDEN INN IN LIVERMORE WHERE I WAS MEETING A FRIEND, WHO WAS STAYING AT THE HOTEL. WHEN I ARRIVED AT THE HOTEL AND TOLD MY FRIEND WHAT HAPPENED, HE CAME TO MY CAR TO LOOK AT THE DAMAGE. I DROVE MY CAR TO B&S HACIENDA AUTO BODY ON OLD SANTA RITA ROAD AND LEFT MY CAR IN THE PARKING LOT. ON THURSDAY, DEC 17, I DROVE ON I 680S AND SAW A MANGLED SHOVEL WITH A GREEN HANDLE ON THE SHOULDER AS I WAS APPROACHING THE ALCOSTA BLVD EXIT. CAL TRANS WAS DOING WORK ON THE LEFT SIDE OF THE HIGHWAY BEYOND THE ALCOSTA BLVD EXIT THE NIGHT I HIT THE ITEM IN THE ROAD. I BELIEVE THE SHOVEL I HIT WAS LEFT IN THE ROAD BY A CAL TRANS WORK CREW. I HAVE OVER $6,000 WORTH OF DAMAGE DONE TO MY CAR AS A RESULT OF HITTING WHAT I BELIEVE TO BE A SHOVEL THAT WAS LEFT IN THE ROAD.

NHTSA ODI #10836183

Mileage unknown · Jun 8, 2015

Unknown Or Other

THE DASH OF MY CAR IS CRACKING AND CHIPPING

NHTSA ODI #10724182

55,000 miles · Jan 6, 2015

StructureUnknown Or Other

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1. I HAVE ALWAYS KEPT MY CAR IN A GARAGE & ONLY USED PRODUCTS RECOMMENDED & BOUGHT DIRECTLY FROM LEXUS. UPON ENTERING MY VEHICLE MY DAUGHTER NOTICED A LARGE CRACK IN THE DASH RUNNING FROM BOTTOM SIDE OF GLOVE COMPARTMENT TO TOP OF DASH. PIECES THAT FALL OFF CRUMBLE TO DUST THE SECOND THEY'RE TOUCHED. MY LOCAL DEALERSHIP TOLD ME THEY'VE HAD HUNDREDS OF CARS COMING IN W THE SAME ISSUE AND IT WOULD BE $1500 FOR THE REPLACEMENT AND THAT DIDN'T INCLUDE LABOR! 2. MY MOON(SUN) ROOF STOPPED WORKING LITERALLY JUST ONE DAY WOULDN'T CLOSE ALL THE WAY. I HAD TO HAVE THE DEALERSHIP CUT THE CABLE SO THEY COULD CLOSE IT SO RAIN ETC DIDN'T LEAK INTO MY VEHICLE. AGAIN THERE WAS NO REASON FOR THIS! I WAS TOLD AGAIN THE PART WAD AT LEAST $1500 NOT INCLUDING LABOR..... HOW COINCIDENTAL IT'S THE SAME PRICE AS REPLACING MY DASH. 3. WHEN I PURCHASED THE VEHICLE FROM LEXUS I WAS GIVEN A "PAINT PEN" FOR SOME LIGHT SCRATCHES THAT WERE FROM THE PREVIOUS OWNER (I BOUGHT THE CAR WITH A LITTLE OVER 3000 MILES ON IT IN 2007)AND I ASKED THEM TO USE IT SO I WOULDN'T HAVE TO WORRY IF I APPLIED IT WRONG. AFTER THE REPAIR GENTLEMAN DID A FEW SPOTS I STOPPED HIM BECAUSE YOU COULD SEE EXACTLY WHERE HE HAD APPLIED IT, IT WAS RAISED AND THE COLOR WAS OFF. THEY SAID THERE WAS NOTHING THEY COULD DO TO FIX IT. NOW THESE ISSUES WERE NOT DUE TO ANY ACCIDENT OR IMPROPER DRIVING OR HAVING SOME INEXPERIENCED MECHANIC DOING WORK. I HAVE LEXUS TAKING CARE OF MY SERVICES ETC AND THESE PROBLEMS ARE EXPENSIVE AND SOMETHING I SHOULD NOT HAVE HAD TO DEAL WITH. I AM FLABBERGASTED THAT LEXUS/TOYOTA WILL NOT STAND BEHIND THEIR PRODUCTS AND FIX ISSUES THAT HUNDREDS OF THOUSANDS OF OWNERS ARE HAVING. I WANT LEXUS TO CORRECT THIS FOR MYSELF AND THE OTHER OWNERS THAT ARE VOICING THEIR CONCERNS. AS IT STANDS MANY OF US WILL NEVER BUY ANOTHER LEXUS AGAIN BECAUSE OF THESE ISSUES.

NHTSA ODI #10670387

Official recalls

11V539000 · Engine And Engine Cooling

Nov 9, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

Consequence & remedy

Consequence: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

11V112000 · Vehicle Speed Control:accelerator Pedal

Feb 24, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.

Consequence & remedy

Consequence: IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

06V253000 · Vehicle Speed Control:accelerator Pedal

Jul 13, 2006

ON CERTAIN SPORT UTILITY AND HYBRID VEHICLES, THE TWO RETAINING CLIPS FOR THE DRIVER'S SIDE FORWARD CENTER CONSOLE CAN BECOME LOOSE. IF BOTH CLIPS SEPARATE FROM THE FLOOR CARPET COVER, THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL, CAUSING INTERFERENCE WITH THE ACCELERATOR PEDAL ROD.

Consequence & remedy

Consequence: THIS CONDITION MAY INTERFERE WITH THE ACCELERATOR PEDAL RETURNING TO THE IDLE POSITION INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE TWO FLOOR CARPET COVER RETAINING CLIPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 24, 2006, AND SHOULD BE COMPLETED BY EARLY SEPTEMBER 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

RQ10003 · Unintended And Uncontrolled Acceleration

Opened Feb 16, 2010 · Closed Mar 1, 2011

Status: closed (inferred from source dates) · Electrical System:software; Vehicle Speed Control:accelerator Pedal

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Additional source detail variants (6)

Electrical System:software

Vehicle Speed Control:accelerator Pedal