2007 Lexus LS460

EXPERIENCING BOTH THE DREADED BRAKE ACTUATOR ASSEMBLY ISSUE AS WELL AS THE VERY COMMON MARK LEVINSON AMPLIFIER ISSUE, ON MODEL # 0W480. WAS IN CONVERSATION WITH LEXUS CUSTOMER SATISFACTION AND THEY ARE COMPLETELY UNWILLING TO STEP IN AND DO THE RIGHT THING IN ASSISTING ME WITH EITHER, OR BOTH, PROBLEMS. I'VE OWNED THIS VEHICLE FOR ALL OF 2 MONTHS, AND ALTHOUGH I UNDERSTAND THAT I BOUGHT IT USED, AS-IS WITH HIGHER MILEAGE, I THINK THAT SINCE THERE WAS A RECENT WARRANTY ENHANCEMENT PROGRAM ISSUED BY LEXUS ON THE BRAKE ACTUATOR ASSEMBLY, AND ALSO THAT THE FAILED AMPLIFIER IS A VERY, VERY WELL-KNOWN ISSUE, WHERE THE AMPLIFIER ALL OF A SUDDEN ONE DAY CUTS OUT AND ALL SOUND IS REPLACED BY AN INCESSANT CHIRPING NOISE THAT'S ONLY STOPPED BY PULLING THE WIRING HARNESS ON THE AMP OR A FUSE, THAT LEXUS SHOULD DO THE RIGHT THING BY ITS LOYAL CUSTOMERS AND REPLACE FREE OF CHARGE. BUT THEY WILL NOT, BECAUSE EXACTLY LIKE EVERY OTHER COMPANY IN THE ENTIRE WORLD, THEY SIMPLY DO NOT CARE ABOUT THE CUSTOMER OR THEIR EXPERIENCE. SORRY, BUT THIS IS THE ONLY WAY I AM ABLE TO VIEW MY EXPERIENCE.

BRAKE SYSTEM FAILURE CODE 1391 INDICATING THE BRAKE ACCUMULATOR AND/OR ACTUATOR, WHEN APPLYING BRAKE FRONT END SHIMMYS TO A POINT WHERE CONTROL OF CAR CAN BE LOST. LEXUS EXTENDED RECALL TO 12/17 HOWEVER THE PROBLEM IS A DEFINITE SAFETY ISSUE AND THERE ARE MANY COMPLAINTS ON LINE ABOUT THIS PROBLEM. THE PROBLEM IN MOST CASES CAN ARISE AT 80,000-UP MILES AND COST IS PROHIBITIVE AT ABOUT $3500, THIS SHOULD HAVE BEEN A SAFETY RECALL SINCE THERE IS SO MUCH DOCUMENTATION ABOUT THIS PROBLEM. I CONTACTED LEXUS AND THEY HAD NO ANSWER BUT TO SAY THE EXTENDED WARRANTY IS EXPIRED.

I WAS DRIVING HOME AT 25MPH (WITHOUT MY CHILD) APPROACHING AN INTERSECTION, WHEN THE CAR IN FRONT OF ME MAKES A LAST MINUTE LANE CHANGE TO TURN AT THE INTERSECTION, I GO TO BREAK AND IT DOESN'T BREAK, THE PEDAL REACTS HARD WHERE IT'S ALWAYS A SOFT COMPRESSION, THE DASH LIGHTS UP FLASHING THE MESSAGE "BREAK MALFUNCTION" "CHECK ABS, CHECK VSC, CHECK BRAKE SYSTEM, NOT TO DRIVE VEHICLE DUE TO SYSTEM FAILURE, CONTACT DEAL IMMEDIATELY". I COAST DOWN THE ROAD AND UPON BREAKING AGAIN THE WHOLE CAR SHAKES MAKING STEERING AND ESPECIALLY TURNING VERY DIFFICULT. I TAKE IT 5MPH THE REST OF THE WAY AND ONCE HOME AND PARKED, I TRY TO RESTART THE VEHICLE. WHEN DEPRESSING THE BRAKE TO ACTIVATE THE ELECTRIC START, THE BREAK KICKED BACK AND THE CAR WOULD NOT START. I HAD THE VEHICLE TOWED TO THE DEALER IT WAS PURCHASED FROM. THE DEALER DID CONFIRM IT WAS THE BREAK ACTUATOR ASSEMBLY (L-SB-0178-09) THAT HAD BEEN ISSUED A SPECIAL WARRANTY (POLICY BULLETIN 16-01) WITH A 10 YEAR TERM FROM PURCHASE DATE. UNFORTUNATELY THE ISSUE HAD NOT BEEN TAKEN CARE OF WITH THE ORIGINAL OWNER AND THEN BECAME A PROBLEM 8 MONTHS AFTER I MADE THE PURCHASE... WHICH IS NOW OUT OF THE SPECIAL WARRANTY TERM. I AM CURRENTLY WORKING TO RESOLVE THE ISSUE AND HOPE LEXUS WILL HELP COVER THE $2600 REPAIR. MORE IMPORTANTLY I AM HOPING IT BECOMES A RECALL BECAUSE OF THE SAFETY ISSUE. I CAN'T IMAGINE WHAT WOULD OF HAPPENED IF I WAS ON THE FREEWAY.

PURCHASED A 2007 LEXUS LS460 ON MARCH 5TH, GOT A PREPURCHASE INSPECTION AND THERE ARE MULTIPLE THINGS THAT HAVE GONE WRONG. THE LATEST REPAIR NEEDED IS THE FUEL PRESSURE SENSOR, COSTS APPROX $1525 AT THE DEALER. I CONTACTED LEXUS TO SEE IF THIS WOULD BE PART OF THE RECALL AND CASE MANAGER AMANDA DEANTONIO STATED THAT BASED ON THE MILES, AGE AND MY SERVICE HISTORY, LOYALTY TO LEXUS, THEY CAN NOT ASSIST ME WITH GETTING THIS REPAIR DONE. I AM AWAITING A SUPERVISOR TO CALL ME BACK REGARDING THE REPAIR THAT I BELIEVE SHOULD BE COVERED UNDER THE "FUEL PRESSURE SENSOR" LEAK, ELF CAMPAIGN. ON MAY 15, 2015, THE GASKET WAS REPLACED AND THE FUEL PRESSURE SENSOR SEALING SURFACE WAS REPAIRED. I AM NOW LOOKING AT A SAFETY ISSUE WITH THIS VEHICLE I PURCHASED DUE THE FUEL PRESSURE SENSOR SHORTING OUT MY ECM, WHICH HAS CAUSED MY CAR NOT TO START. I AM ASKING LEXUS TO REPLACE THIS PART AT NO CHARGE DUE TO THE FAULTY PART. CONSEQUENTLY, THE FUEL PRESSURE SENSOR IS INSTALLED WHERE THE PLATING MATERIAL ON THE GASKET SEATING SURFACE IS.