I had a head on collision with a light pole and the airbags did not deploy. The vehicle was inspected by aProgressive insurance claims adjuster and they claimed the vehicle a total loss. They kept the vehicle. There were no warning lights or anything. The vehicle had been taken into a North Park Lexus dealership after a defect…
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I had a head on collision with a light pole and the airbags did not deploy. The vehicle was inspected by aProgressive insurance claims adjuster and they claimed the vehicle a total loss. They kept the vehicle. There were no warning lights or anything. The vehicle had been taken into a North Park Lexus dealership after a defective airbag recall to be serviced in 2018.
NHTSA ODI #11690692
Mileage unknown · Jan 4, 2021
Air Bags
DEALER, ATLANTIC CITY LEXUS, ADVISES THAT IT IS VERY COSTLY TO REPAIR THE AIR BAG SYSTEM AS IT INVOLVES MILES OF WIRES. THEREFORE, I DON'T WANT TO DRIVE THE CAR.
NHTSA ODI #11386423
Mileage unknown · Aug 20, 2019
Air Bags
TAKATA RECALL CAN NOT GET AN APPOINTMENT TO REPLACE AIR BAG AT BAY RIDGE LEXUS OF BROOKLYN. CALLED 5 TIMES TO SCHEDULE AN APPOINTMENT AND CUSTOMER SERVICE KEEPS TLLING ME THAT THEY WILL CALL BACK BUT NEVER CALLED.
NHTSA ODI #11245338
152,000 miles · Apr 26, 2018
Air BagsElectrical System
CPU UNDER SEAT CONTROLLING CAR AIRBAGS HAS FAILED. LEXUS WILL NOT FIX THE ISSUE. AIRBAGS MAY NOT DEPLOY OR INFLATE. LEXUS STATES ITS NOT A SAFTEY ISSUE REQUIRING THEIR ATTENTION. LEXUS STATED THEY KNOW ABOUTTHE ISSUE AND IT IS HAPPENING IN OTHER VEHICLES. SOMEONE IS GOING TO GET SERIOUSLY INJURED BECAUSE OF THIS.
NHTSA ODI #11090290
Mileage unknown · Jun 26, 2017
Air Bags
TAKATA RECALL THE PASSENGER SIDE AIRBAG IN MY VEHICLE WAS SUBJECT TO A MAY 23, 2016, RECALL DATE BUT HAS NOT YET BEEN REPLACED BY LEXUS AS OF TODAY, JUNE 26, 2017.
NHTSA ODI #11001489
Mileage unknown · Apr 21, 2017
Air Bags
TAKATA RECALL MAY 2016 IT HAS BEEN A YEAR SINCE I WAS NOTIFIED OF THIS RECALL AND LEXUS HAS NOT YET REPLACED THE AIRBAG!
NHTSA ODI #10979846
Mileage unknown · Mar 21, 2017
Air Bags
TAKATA RECALL, THE FIX FOR THIS RECALL HAS TAKEN ALMOST A YEAR AND SUGGESTED THAT NO ONE SITS IN THE FRONT PASSENGER SEAT WHICH HAS BEEN VERY INCONVENIENT FOR ME AND MY FAMILY.
NHTSA ODI #10967552
Mileage unknown · Feb 16, 2017
Air Bags
TAKATA RECALL I HAVE BEEN CALLING THE LEXUS DEALERS HERE IN TEXAS FOR ALMOST A YEAR AFTER GETTING THE RECALL LETTER AND THEY STILL DO NOT HAVE PARTS FOR THE AIRBAG. IN THE MEAN TIME, SOMEONE COULD BE KILLED SITTING IN MY PASSENGER SEAT. I HAVE GRANDKIDS THAT I TRANSPORT TO SCHOOL AND ATHLETIC ACTIVITIES. MY CAR IS ALMOST 8 YEA…
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TAKATA RECALL I HAVE BEEN CALLING THE LEXUS DEALERS HERE IN TEXAS FOR ALMOST A YEAR AFTER GETTING THE RECALL LETTER AND THEY STILL DO NOT HAVE PARTS FOR THE AIRBAG. IN THE MEAN TIME, SOMEONE COULD BE KILLED SITTING IN MY PASSENGER SEAT. I HAVE GRANDKIDS THAT I TRANSPORT TO SCHOOL AND ATHLETIC ACTIVITIES. MY CAR IS ALMOST 8 YEARS OLD AND I LIVE IN A HIGH HUMID STATE. I HAVE EVEN TALKED TO CORPORATE FROM LEXUS AND THEY HAVE NO ANSWERS OR REMEDIES AND NO TIMELINE AS WHEN MY CAR WILL BE FIXED. THIS LOOKS LIKE A LAWSUIT IN THE MAKING.
NHTSA ODI #10955063
Mileage unknown · Feb 2, 2017
Air Bags
TAKATA RECALL - IMMEDIATELY AFTER PURCHASING THIS USED CAR, I NOTICED THE RED LIGHT, BUT WAS NOT AWARE AT THE TIME THAT IT WAS WARNING LIGHT. SO MY AIRBAG RED LIGHT REMAINS ON ALL THE TIME ONCE THE CAR IS STARTED. I LATER WAS INFORMED THAT THIS SHOULD NOT BE HAPPENING AND I AM NOW FEARFUL AND SEE THIS AS AN AIRBAG DEFECT THAT …
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TAKATA RECALL - IMMEDIATELY AFTER PURCHASING THIS USED CAR, I NOTICED THE RED LIGHT, BUT WAS NOT AWARE AT THE TIME THAT IT WAS WARNING LIGHT. SO MY AIRBAG RED LIGHT REMAINS ON ALL THE TIME ONCE THE CAR IS STARTED. I LATER WAS INFORMED THAT THIS SHOULD NOT BE HAPPENING AND I AM NOW FEARFUL AND SEE THIS AS AN AIRBAG DEFECT THAT COULD LEAD TO SERIOUS CONCERN OF QUESTIONABLE SAFETY. I THINK IT IS UNFAIR THAT LEXUS NOW WANTS TO CHARGE ME $280 FOR A DIAGNOSTIC FOR THE ROOT OF THIS PROBLEM, WHEN IN FACT THEY KNOW THAT THESE TAKATA AIRBAGS ARE NOT SAFE AND MILLIONS OF CARS HAVE ALREADY BEEN RECALLED.
NHTSA ODI #10949121
Mileage unknown · Dec 30, 2016
Air Bags
TAKATA RECALL- THE DEALERSHIP OFFERS NO HELP AS TO WHEN MY PASSENGER AIRBAG WILL BE REPLACED AND MERELY TELLS ME TO NOT DRIVE ANYONE IN MY CAR UNLESS THEY ARE IN THE BACK SEAT. THIS CAR ORIGINATED IN TEXAS, A HIGH HUMIDITY STATE, AND I HAVE NO IDEA HOW MUCH DEGRADATION HAS TAKEN PLACE . I RESIDE IN OKLAHOMA AND PURCHASED THE CAR…
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TAKATA RECALL- THE DEALERSHIP OFFERS NO HELP AS TO WHEN MY PASSENGER AIRBAG WILL BE REPLACED AND MERELY TELLS ME TO NOT DRIVE ANYONE IN MY CAR UNLESS THEY ARE IN THE BACK SEAT. THIS CAR ORIGINATED IN TEXAS, A HIGH HUMIDITY STATE, AND I HAVE NO IDEA HOW MUCH DEGRADATION HAS TAKEN PLACE . I RESIDE IN OKLAHOMA AND PURCHASED THE CAR THIS YEAR, 2016, FROM A PRIVATE PARTY IN OKLAHOMA AND WAS NOT MADE AWARE OF ANY PROBLEMS. I AM CONCERNED ABOUT DRIVING THIS CAR AND HAVE NO IDEA WHEN IT WILL BE FIXED OR IF THAT WILL HAPPEN BEFORE TAKATA GOES OUT OF BUSINESS. *TR
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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