IllustrationVEHICLE DASHBOARD IS MELTED ON DRIVER SIDE, CAUSING A GLARE ONTO THE WINDSHIELD AND CANNOT SEE WHILE DRIVING.
2007 Lexus Is
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Is years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
70–25K
425–50K
1950–75K
1475–100K
18100–150K
6150K+
68 reports with mileage · 54 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports0 fire reports1 injury reports
Structure complaints
46 reportsTHE DASHBOARD IS CRACKED, MELTED, AND STICKY. I HAD TO COVER IT UP WITH A NEW MATERIAL FOR COSMETIC REASON. ALSO, VALUE OF THE CAR DECREASED BY $1000 DOLLARS FOR THE DAMAGE. SECOND, THERE IS A LOT OF CREAKING IN THE CAR. THIRD, THE ALTERNATOR DIED AT 120,00 MILES.
THE INTERIOR DASHBOARD BECOMES STICKY AND HAS FORMED SPOTS OF SMOOTH AREAS THAT DANGEROUSLY REFLECT SUNLIGHT INTO THE DRIVER'S EYES. THE DASHBOARD HAS STARTED TO PIT AND CRACK LEAVING PIECES OF MELTED DASH ON THE INTERIOR OF THE CAR. THE DOOR PANELS SEEM TO BE MADE OF THE SAME MATERIAL AS THE DASH, AS THEY TOO ARE PITTING AND …
Read full complaint
THE INTERIOR DASHBOARD BECOMES STICKY AND HAS FORMED SPOTS OF SMOOTH AREAS THAT DANGEROUSLY REFLECT SUNLIGHT INTO THE DRIVER'S EYES. THE DASHBOARD HAS STARTED TO PIT AND CRACK LEAVING PIECES OF MELTED DASH ON THE INTERIOR OF THE CAR. THE DOOR PANELS SEEM TO BE MADE OF THE SAME MATERIAL AS THE DASH, AS THEY TOO ARE PITTING AND CRACKING.
MELTING DASHBOARD REFLECT SUNLIGHT ON WINDSHIELD WHICH IS BLINDING AT TIMES. ALSO MELTING DOORS STAIN AND RUIN CLOTHES. VSC SENSORS ALSO STAY ON EVEN AFTER DEALERSHIP "REPAIR" THEY RECOMMEND REPLACING TRANSMISSION @$5K BUT NO GUARANTEE PROBLEM WILL BE SOLVED.
MY 2007 LEXUS IS250 HAS ISSUES WITH THE WINDSHIELD MOLDING. THE LEFT AND RIGHT SIDE ARE CHIPPING AWAY AND CRACKING ON THE LEFT AND RIGHT SIDE. IT SEEMS LIKE IT IS DUE TO THE SUN AND THE PART DOES NOT WITHSTAND HEAT CAUSING IT TO DRY WHERE IT BECOMES BRITTLE. THIS CAN BE A SAFETY ISSUE AND NEEDS TO BE RESOLVED. *TR
MY 2007 LEXUS IS250 HAS A STICKY MELTING DASHBOARD AND STICKY DOOR THAT ARE A NUISANCE AND AFFECT MY DRIVING. THIS IS NOT SAFE AND LEXUS USED A HORRIBLE MATERIAL FOR IT. *TR
DASHBOARD HAS MELTED WITH A LIQUID APPEARANCE. WHEN THE SUN IS HIGH IN THE SKY, A REFLECTION CAUSES A SEVERE GLARE ON THE WINDSHIELD. OFTEN IT IS NECESSARY TO MOVE MY HEAD OVER AROUND THE GLARE TO SEE WHATS DIRECTLY IN FRONT. THE DEALER SO FAR HAS JUST STATED WE SHOULD GET THE DASH REPLACED AT OUR EXPENSE, BUT THIS DOES NOT SEEM…
Read full complaint
DASHBOARD HAS MELTED WITH A LIQUID APPEARANCE. WHEN THE SUN IS HIGH IN THE SKY, A REFLECTION CAUSES A SEVERE GLARE ON THE WINDSHIELD. OFTEN IT IS NECESSARY TO MOVE MY HEAD OVER AROUND THE GLARE TO SEE WHATS DIRECTLY IN FRONT. THE DEALER SO FAR HAS JUST STATED WE SHOULD GET THE DASH REPLACED AT OUR EXPENSE, BUT THIS DOES NOT SEEM LIKE SOMETHING THAT SHOULD HAVE TO BE REPLACED ON A LUXURY CAR AFTER ONLY 5 OR 6 YEARS. WE MAY BE FORCED TO DO THIS TO KEEP THE CAR SAFE. WE HAVE HEARD THERE ARE SOME CLASS ACTION LAWSUITS STARTING IN SOME STATES. WE MAY BE INTERESTED IN PARTICIPATING IN ONE OF THESE TO GET THE DASH REPLACED. *TR
THE PRESENT IS TO EXPRESS MY CONCERN IN REGARDS TO HOW THE INTERIOR OF MY LEXUS IS250 HAS MELTED AND DETERIORATED. THE DASH BOARD IS COMPLETELY SHINY WHICH CAUSES A BRIGHT REFLECTION IN MY WINDSHIELD WHILE DRIVING. ALONG WITH THE GLARE IN THE WINDSHIELD, THE MELTING PLASTIC COULD TAMPER WITH THE FUNCTIONING OF MY AIRBAGS AND MAY…
Read full complaint
THE PRESENT IS TO EXPRESS MY CONCERN IN REGARDS TO HOW THE INTERIOR OF MY LEXUS IS250 HAS MELTED AND DETERIORATED. THE DASH BOARD IS COMPLETELY SHINY WHICH CAUSES A BRIGHT REFLECTION IN MY WINDSHIELD WHILE DRIVING. ALONG WITH THE GLARE IN THE WINDSHIELD, THE MELTING PLASTIC COULD TAMPER WITH THE FUNCTIONING OF MY AIRBAGS AND MAY EVEN BE RELEASING HARMFUL CHEMICALS. AFTER READING AND RESEARCHING ABOUT THE MATTER I WAS DIRECTED TO SAFERCAR.GOV TO VOICE MY CONCERNS AND JOIN THE THOUSAND OF LEXUS OWNERS DEALING WITH THIS HORRIBLE SITUATION. *TR
DASHBOARD MELTING AND DOORS AFFECTED TOO. *TR
THE DASHBOARD PANEL HAS DETERIORATED TO THE POINT THAT IT IS SOFT, TACKY, AND A SIGNIFICANT GLARE IS REFLECTED ONTO THE WINDSHIELD REDUCING A DRIVER'S VISIBILITY. THE DETERIORATION CONTINUES TO WORSEN SPREADING THROUGHOUT THE DASHBOARD WHERE THE PASSENGER AIRBAG IS ENCLOSED. *TR
Official recalls
311V029000 · Fuel System, Gasoline:delivery
Jan 26, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2009 LEXUS IS AND MODEL YEAR 2006-2007 LEXUS GS VEHICLES. DUE TO INSUFFICIENT TIGHTENING OF THE FUEL PRESSURE SENSOR CONNECTED TO AN ENGINE FUEL DELIVERY PIPE WITH NICKEL PHOSPHORUS PLATING, THERE IS A POSSIBILITY THAT, OVER TIME, THE PRESSURE SENSOR COULD LOOSEN. IF LOOSENING OCCURS, FUEL COULD LEAK PAST A GASKET USED IN THE CONNECTION BETWEEN THE SENSOR AND THE PIPE AND THROUGH THE THREADED PORTION OF THE SENSOR.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT FOR FUEL LEAKAGE FROM THE THREADED PORTION OF THE FUEL PRESSURE SENSOR AND IF A FUEL LEAK IS NOT CONFIRMED, DEALERS WILL FURTHER TIGHTEN THE FUEL PRESSURE SENSOR WITH THE PROPER TORQUE. IF A FUEL LEAK IS CONFIRMED, THE GASKET BETWEEN THE SENSOR AND THE FUEL DELIVER PIPE WILL BE REPLACED WITH A NEW ONE, AND THE SENSOR WILL BE TIGHTENED WITH THE PROPER TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
09V388000 · Vehicle Speed Control:accelerator Pedal
Oct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
09V020000 · Engine And Engine Cooling
Jan 16, 2009
TOYOTA IS RECALLING 214,570 MY 2006-2008 LEXUS IS, MY 2006-2007 GS AND MY 2007-2008 LS PASSENGER VEHICLES EQUIPPED WITH ALUMINUM FUEL DELIVERY PIPES (FUEL RAILS). ETHANOL FUELS WITH A LOW MOISTURE CONTENT WILL CORRODE THE INTERNAL SURFACE OF THE FUEL RAILS. AS THIS CONDITION PROGRESSES, THE ENGINE MALFUNCTION INDICATOR LIGHT MAY ILLUMINATE.
Consequence & remedy
Consequence: OVER TIME, THE CORROSION MAY CREATE A PINHOLE RESULTING IN FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE FUEL DELIVERY PIPES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2009. OWNERS MAY CONTACT TOYOTA/LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.