2006 Lexus Is

HI ! SO I HAVE 2006 IS250 WITH CARBON BUILDUP , I WAS DRIVING FIND I STOP AT A STOP LIGHT CAR TURN OFF OUT OF NOWHERE I TURN OFF POWER THEN TRY TO RESTART.I HAD A HARD TIME TRYING TO START THE CAR .YOU HAVE TO PUSH GAS PANDEL ..I TOLD TO MY CAR TO GLENDALE LEXUS , THEY TOLD ME THAT I HAVE CARBON BUILDUP SO SOMEHOW I END UP PAYING 800 FOR MAJOR TUNE UP

TL* THE CONTACT OWNS A 2006 LEXUS IS. WHILE DRIVING 50 MPH, THE VEHICLE LOST ENGINE POWER AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE BOLT USED TO SECURE THE HOUSING AND SPROCKET OF THE VARIABLE VALVE TIMING SYSTEM FAILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V395000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE DEALER WOULD REPAIR THE VEHICLE ACCORDING TO THE RECALL; HOWEVER, ANY DAMAGE CAUSED TO THE ENGINE FROM THE FAILURE WOULD NOT BE COVERED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

EXTREMELY DISAPPOINTED BY A COUPLE OF ISSUES LEXUS REFUSES TO FIX. I BOUGHT THIS CAR WITH 84K ON THE ODOMETER AND LESS THAN A YEAR AFTER THAT ALL THESE PROBLEMS ARISE. THE STEERING IS SAFETY ISSUE THAT NEEDS TO BE REPLACED ASAP. DRIVING ANYTHING OVER 50 MPH THE STEERING STARTS TO BECOME NOTCHY AT THE CENTER AND AT TIMES DIFFICULT TO KEEP IN A STRAIGHT LINE. THE STEERING WHEEL WHINES AS I TURN ALMOST AS IF SOMETHING IS ABOUT TO BREAK. LEXUS QUOTED ME $3000 TO REPLACE THE ELECTRIC POWER STEERING WHICH IS ABSOLUTELY RIDICULOUS. I WOULD LOVE TO REPLACE IT BUT $3000 DOLLARS ON A PART THAT SHOULDN'T HAVE BROKEN ANYTIME SOON IS VERY DISAPPOINTING. THEN TO MAKE MATTERS WORSE THERE IS A KNOWN ENGINE LEAK. THE TIMING CHAIN COVER LEAKS OIL AND THE DEALER QUOTED ME $5000 DOLLARS TO FIX IT. THAT IS $8000 DOLLARS WORTH OF REPAIRS FOR TWO PROBLEMS THAT LEXUS NEEDS TO RECOGNIZE. THIS DOESN'T INCLUDE THE OTHER VERY COMMON PROBLEMS SUCH AS THE NAVIGATION SCREEN MELTING IN THE SUMMER TIME SO THAT IT IS INOPERABLE. NOW THE DASHBOARD BECOMES STICKY AND SHINY MAKING IT HARD TO SEE IN THE DAYTIME AND IT CHIPS SO EASILY. IM EXTREMELY DISAPPOINTED DUE TO THE FACT THAT LEXUS USUALLY MAKES SOLID VEHICLES. MANY OTHER OWNERS ARE FACING THE SAME ISSUES AND THEY NEED TO BE RECOGNIZED. *TR

MY VEHICLE STALLED AT A RED LIGHT AND WOULD NOT RESTART. AFTER BEING TOWED TO THE DEALER, THEY CAME BACK WITH A DIAGNOSIS OF MASSIVE CARBON BUILD UP. THEY ADVISED THAT I REACH OUT TO LEXUS CORPORATE TO DETERMINE IF THERE WAS ANY SUPPORT I COULD RECEIVE. AFTER SEVERAL WEEKS OF GOING BACK AND FORTH, LEXUS CORPORATE REFUSED TO PROVIDE ANY ASSISTANCE BECAUSE THE CAR COULD NOT PRODUCE ANY OF THE NECESSARY TROUBLE CODES TO QUALIFY FOR THEIR CUSTOMER SUPPORT PROGRAM SURROUNDING THIS ISSUE. AFTER MUCH HESITATION, I AGREED TO PAY $700 TO HAVE THE TOP CLEANING DONE. AFTER TOP CLEANING WAS COMPLETE, THE DEALER CALLS TO REPORT THAT THE CAR STILL WOULDN'T START AND THEY DIDN'T KNOW WHAT WAS CAUSING THE ISSUE. NOW THEY HAVE AN "EXPERT MECHANIC" FROM LEXUS CORPORATE COMING OUT TO INSPECT THE VEHICLE AND DETERMINE THE PROBLEM. THIS TOOK ANOTHER 1 1/2 TO 2 WEEKS TO COMPLETE. I RECEIVED A PHONE CALL FROM LEXUS CORP, THAT THE ISSUE WAS NOW A TIMING CHAIN THAT WAS GOING TO BE $1200 TO REPLACE. WHEN I SPOKE WITH THE DEALER, THEY AGREED TO CREDIT BACK MY $700 FROM THE MISDIAGNOSIS BUT QUOTED THAT THE TIMING CHAIN WOULD BE $1700, NOT $1200. AFTER SEVERAL DAYS OF HAGGLING, I FINALLY AGREED TO PAY $1350, ONLY TO GET ANOTHER CALL FROM THE DEALER NOW SAYING THAT METAL SHAVINGS HAVE FALLEN DOWN INTO THE ENGINE BLOCK AND THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. ALTHOUGH I HAVE ALL OF MY SERVICE RECORDS, LEXUS IS TRYING TO PIN THE BLAME ON ME, STATING "LACK OF OIL CHANGES". MY VEHICLE'S YEAR, MODEL AND DATE OF SERVICE ARE ALL QUALIFIED TO BE COVERED UNDER THIS WARRANTY. THIS CAR HAS PROVEN TO EXPERIENCE THESE PROBLEMS ASSOCIATED WITH THIS RECALL AND BECAUSE THE ENGINE IS IN SUCH BAD SHAPE AND IS UNABLE TO PRODUCE ANY CODES, THEY ARE REFUSING TO HONOR THIS WARRANTY. THIS HAS NOW BEEN GOING ON FOR NEARLY 3 MONTHS AND I STILL HAVE NO CAR AND NO RESOLUTION IN SITE. *TR