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2013 Lexus ES350

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Lexus ES350 do not stand out strongly from the model-year median of 21.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

23 reports with mileage · 0 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports4 injury reports

Unknown Or Other complaints

3 reports
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70,000 miles · Jun 14, 2017
Unknown Or Other

I WAS DRIVING ON I75 IN LOUISVILLE, KY, GOING APPROX 70-75 MPH WHEN I HEARD WHAT SOUNDED LIKE A GUN SHOT! PANICKED, I LOOKED AROUND IMMEDIATELY BUT THERE WERE NO OTHER CARS CLOSE BY AND NO OVERPASSES. THEN I REALIZED THAT GLASS WAS ALL OVER MY RIGHT ARM, SHOULDER, AND THE CENTER CONSOLE. I LOOKED UP TO SEE THAT MY MOON ROOF WA…

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I WAS DRIVING ON I75 IN LOUISVILLE, KY, GOING APPROX 70-75 MPH WHEN I HEARD WHAT SOUNDED LIKE A GUN SHOT! PANICKED, I LOOKED AROUND IMMEDIATELY BUT THERE WERE NO OTHER CARS CLOSE BY AND NO OVERPASSES. THEN I REALIZED THAT GLASS WAS ALL OVER MY RIGHT ARM, SHOULDER, AND THE CENTER CONSOLE. I LOOKED UP TO SEE THAT MY MOON ROOF WAS SHATTERED. AFTER REALIZING WHAT HAD HAPPENED, I CLOSED THE SHADE SO MORE GLASS DID NOT FALL ON ME AND INSIDE MY CAR. I TOOK AN EXIT AND CALLED MY INSURANCE COMPANY. I TOLD THEM I HAD NO IDEA WHAT HAD HAPPENED, THAT NO ONE WAS AROUND BUT THAT MY MOON ROOF HAD JUST EXPLODED. THEY GAVE ME THE COMPANY TO CONTACT TO GET IT FIXED AND I TOOK IT THERE TO GET IT FIXED THE NEXT DAY. I HAVE PICS OF IT THOUGH. SO SCARY! I STILL DON'T UNDERSTAND WHY MY MOON ROOF WOULD JUST EXPLODE WITHOUT ANY EXTERIOR FORCE BEING EXERTED AND I AM SO AFRAID IT WILL HAPPEN AGAIN.

NHTSA ODI #10995129

15,000 miles · Jan 22, 2016
Unknown Or Other

ON 1/20/16 I WAS DRIVING BACK TO WORK AROUND 12:30 IN THE AFTERNOON AND I HEARD A LOUD POP. AT THE TIME I THOUGH SOMETHING HAD HIT MY CAR OR WINDSHIELD, ALTHOUGH I HAD NOT SEEN ANYTHING FLY UP AT THE WINDOW. ONCE I ARRIVED AT WORK I GOT OUT OF THE CAR TO CHECK MY WINDOWS AND TO SEE IF THERE WAS ANY DAMAGE TO THE BODY OF THE CA…

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ON 1/20/16 I WAS DRIVING BACK TO WORK AROUND 12:30 IN THE AFTERNOON AND I HEARD A LOUD POP. AT THE TIME I THOUGH SOMETHING HAD HIT MY CAR OR WINDSHIELD, ALTHOUGH I HAD NOT SEEN ANYTHING FLY UP AT THE WINDOW. ONCE I ARRIVED AT WORK I GOT OUT OF THE CAR TO CHECK MY WINDOWS AND TO SEE IF THERE WAS ANY DAMAGE TO THE BODY OF THE CAR. I DID NOT SEE ANY. THE FOLLOWING MORNING, TRAVELLING ON THE HIGHWAY ON MY WAY TO WORK I NOTICED A WIND SOUND THROUGHOUT THE CAR. I THOUGHT MAYBE ONE OF MY WINDOWS WAS DOWN. I CHECKED ALL REMAINING WINDOWS AND THEY WERE ALL UP. WHEN I STOPPED AT A STOP LIGHT, THE SOUND STOPPED. AT THAT MOMENT I THOUGHT MY SUNROOF SOMEHOW MAY HAVE OPENED BY ACCIDENT. I PULLED THE CLOTH COVER THAT COVERS THE SUNROOF AND NOTICED THE DAMAGE. THE SUNROOF HAD EXPLODED. THE GLASS WAS ALSO POINTED UPWARD. HAD SOMETHING LIKE A ROCK FALLEN ON IT, IT WOULD HAVE BEEN POINTED DOWNWARD AND THERE WAS NO ROCK TO BE FOUND BY THE AUTO BODY SHOP THAT WILL BE FIXING MY VEHICLE. THE AUTO BODY SHOP HAD SEE IT BEFORE AND TOLD ME TO CONTACT YOU AND THE LEXUS DEALERSHIP DIRECTLY. I ALSO HAVE FOUND NUMEROUS ARTICLES ON LINE ABOUT THIS.

NHTSA ODI #10821769

2,890 miles · Feb 27, 2014
Unknown Or Other

IT WAS A SUNNY SATURDAY MORNING. AT APPROXIMATELY 9:30 AM, MY WIFE WAS DRIVING ON A RESIDENTIAL STREET AT ABOUT 35 MPH., LESS THAN ONE (1) MILE FROM HOME. SUDDENLY, THE CAR JOLTED AND RAPIDLY BEGAN TO ACCELERATE. IT KEPT INCREASING SPEED. SHE THAN HIT THE BRAKES. THE CAR WOULDN'T STOP AND CONTINUED TO INCREASE SPEED. TH…

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IT WAS A SUNNY SATURDAY MORNING. AT APPROXIMATELY 9:30 AM, MY WIFE WAS DRIVING ON A RESIDENTIAL STREET AT ABOUT 35 MPH., LESS THAN ONE (1) MILE FROM HOME. SUDDENLY, THE CAR JOLTED AND RAPIDLY BEGAN TO ACCELERATE. IT KEPT INCREASING SPEED. SHE THAN HIT THE BRAKES. THE CAR WOULDN'T STOP AND CONTINUED TO INCREASE SPEED. THE CAR SPEED EXCEEDED 70 MPH. FORTUNATELY, THERE WERE NO PARKED CARS OR PEDESTRIANS. SHE THEN MOVED THE GEAR SHIFT UP INTO PARK. THE CAR STILL WOULDN'T STOP. SHE WAS APPROACHING THE INTERSECTION OF THE SERVICE ROAD TO THE LONG ISLAND EXPRESSWAY. SHE CONTINUED TO HOLD HER FOOT ON THE BRAKE PEDAL, BUT THE CAR CONTINUED TO SPEED. FORTUNATELY, THERE WERE NO ONCOMING VEHICLES. DESPERATELY, SHE PULLED THE GEAR SHIFT DOWN, SHE WASN'T SURE IF IT WAS IN NEUTRAL OR DRIVE, AND THE CAR FINALLY STOPPED. IT STOPPED ONE HALF BLOCK BEFORE THE SERVICE ROAD, WHERE SHE SURELY WOULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT. WHEN I VISITED THE SCENE, THERE WERE TIRE SKID MARKS ALONG THE STREET.

NHTSA ODI #10567204

Official recalls

1

15V728000 · Forward Collision Avoidance: Crash Imminent Braking

Nov 3, 2015

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

Consequence & remedy

Consequence: A vehicle that unexpectedly brakes increases the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.