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2007 Lexus ES350

Owner reports · Recalls · Investigations

More warning signs than most ES350 years

Owner complaints for the 2007 Lexus ES350 are substantially higher than the model-year median of 21.

About this comparison →

When problems were reported

Mileage at the reported incident

261 reports with mileage · 204 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 189 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 126 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

59 crash reports5 fire reports34 injury reports

What owners actually said

465 reports
2,450 miles · Sep 18, 2007
Power Train

I PURCHASED A 2007 ES350 LEXUS APRIL 20, 2007. THE TRANSMISSIONS BEGAN SURGING AND FLARING UP ON THE RPM'S WHEN ACCELERATING, THE GAS MILEAGE DROPPED TO 14 MILES A GALLON IN JULY 2007. I BROUGHT THE CAR TO THE DEALER AND THE FIRST TIME THEY UPGRADED THE COMPUTER SOFTWARE AND REPLACED A CHIP. ON AUGUST 16, 2007 THE TRANSMISSION S…

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I PURCHASED A 2007 ES350 LEXUS APRIL 20, 2007. THE TRANSMISSIONS BEGAN SURGING AND FLARING UP ON THE RPM'S WHEN ACCELERATING, THE GAS MILEAGE DROPPED TO 14 MILES A GALLON IN JULY 2007. I BROUGHT THE CAR TO THE DEALER AND THE FIRST TIME THEY UPGRADED THE COMPUTER SOFTWARE AND REPLACED A CHIP. ON AUGUST 16, 2007 THE TRANSMISSION STARTED REVVING UP AND SHIFTING HARD AND A RATTLE DEVELOPED IN THE ROOF. THE DEALER PUT A WHOLE NEW TRANSMISSION IN THE CAR THAT TIME AND TOOK THE SUNROOF APART BECAUSE A PART WAS LOOSE. THE SAME DAY, THE CAR STARTED DOING THE SAME THING ON THE WAY HOME FROM WORK AND I TOOK IT BACK TO THE DEALER. I FILED A COMPLAINT WITH LEXUS USA AND THEY WOULD NOT OFFER ANYTHING OTHER THEN PUTTING A THIRD TRANSMISSION IN THE CAR. 9/18/07 BACK AT THE DEALER, IT IS RUNNING AND THE TEST DRIVE WITH THE MECHANIC THE CAR SHIFT SLOW AND IS NOT FLARING AS BAD AND THE GAS MILEAGE IS 14 MILES A GALLON AGAIN. THE ROOF IS RATTLING AGAIN AND I NEED TO HAVE THE SUNROOF WORKED ON AGAIN. THE CAR FAILED ON THE INTERSTATE THE 2 TIME AND I ALMOST GOT KILLED IN THE HIGH SPEED LINE SINCE THE CAR WOULD NOT GO OVER 50 MILES A HOUR AT RUSH HOUR IN ATLANTA, GA. LEXUS IS AWARE OF THE TRANSMISSION FAILURES AND THE SAFETY ISSUE BUT REFUSE TO RECALL OR BUY BACK THIS CAR. THANKS MC *JB

NHTSA ODI #10203343

10,000 miles · Sep 17, 2007
Vehicle Speed Control

ON TWO PRIOR OCCASIONS THE VEHICLE ACCELERATED FROM SPEEDS BETWEEN 20-30 MPH, TO SPEEDS UP TO 50-60 MPH. ON 9/11/07, THE VEHICLE ACCELERATED AT SPEEDS UP TO 80-90 MPH. WE ARE AWARE OF THE LEXUS NOTIFICATION OF FLOOR MAT INTERFERENCE, SO WE REMOVED THE MATS AFTER THE FIRST TWO TIMES, BUT THE LAST AND MOST FRIGHTENING, OCCURREN…

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ON TWO PRIOR OCCASIONS THE VEHICLE ACCELERATED FROM SPEEDS BETWEEN 20-30 MPH, TO SPEEDS UP TO 50-60 MPH. ON 9/11/07, THE VEHICLE ACCELERATED AT SPEEDS UP TO 80-90 MPH. WE ARE AWARE OF THE LEXUS NOTIFICATION OF FLOOR MAT INTERFERENCE, SO WE REMOVED THE MATS AFTER THE FIRST TWO TIMES, BUT THE LAST AND MOST FRIGHTENING, OCCURRENCE HAPPENED WITHOUT THE MAT IN THE VEHICLE. THE CAR HAD TO BE FORCED INTO PARK IN ORDER TO SLOW IT DOWN TO A HALT. MY WIFE WAS DRIVING THE VEHICLE AT THE TIME AND SHE STATES SHE ALMOST HAD SEVERAL MULTIPLE CAR ACCIDENTS WHILE TRYING TO STOP THE VEHICLE. I HAD THE VEHICLE TOWED TO THE DEALER AND THEY SAID IT'S THE FLOOR MAT, BEFORE EVEN DRIVING THE CAR. WE WON'T DRIVE THE CAR AGAIN UNTIL SOMEONE OTHER THAN LEXUS DETERMINES WHAT THE PROBLEM IS. *TR

NHTSA ODI #10203221

5,000 miles · Sep 2, 2007
Air Bags

PASSENGER AIRBAG NOT WORKING PROPERLY AND TURNS "OFF" WHEN MY WIFE SITS IN THE SEAT WHILE CAR IS IN OPERATION. MY WIFE WEIGHS UNDER 110 LBS. IT HAS BEEN REPORTED TO THE DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO FIX TO DATE. I AM VERY CONCERNED FOR THE SAFETY OF MY WIFE. *JB

NHTSA ODI #10201690

13,500 miles · Aug 28, 2007
Air BagsEngine And Engine CoolingVehicle Speed Control

2007 LEXUS ES350-1-ADULT PASSENGER SAT IN THE FRONT SEAT AND I NOTICE THAT THE AIRBAG OFF INDICATOR LIGHT WAS ON. 2- I HAVE EXPERIENCED A DANGEROUS SUDDEN SURGE OF ACCELERATION WHEN BRAKING, EVEN WITH ALL WEATHER MAT PROPERLY SECURED. I BELIEVE THE SURGE MAY BE A SOFTWARE AND/OR SENSOR FLAW. 3- WHEN THE ENGINE IS FIRST START…

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2007 LEXUS ES350-1-ADULT PASSENGER SAT IN THE FRONT SEAT AND I NOTICE THAT THE AIRBAG OFF INDICATOR LIGHT WAS ON. 2- I HAVE EXPERIENCED A DANGEROUS SUDDEN SURGE OF ACCELERATION WHEN BRAKING, EVEN WITH ALL WEATHER MAT PROPERLY SECURED. I BELIEVE THE SURGE MAY BE A SOFTWARE AND/OR SENSOR FLAW. 3- WHEN THE ENGINE IS FIRST STARTED (COLD-AFTER SITTING), THE MECHANICAL ENGINE NOISE IS VERY PRONOUNCED AS IF PROPER LUBRICATION IS NOT OCCURRING. *TR

NHTSA ODI #10200973

11,080 miles · Aug 25, 2007
Power Train

UNEXPECTED ACCELERATION AND ERRATIC SHIFTING; FAILURE OF AUTOMATIC TRANSMISSION AND RELATED SYSTEMS; PROPOSED REPLACEMENT UNDER WARRANTY OF THE TRANSMISSION; *TR

NHTSA ODI #10200747

1,582 miles · Aug 21, 2007
Vehicle Speed Control

DRIVING ON A PRIMARY SURFACE STREET, I STOPPED AT A RED LIGHT. I WAS THE FIRST CAR IN THE LANE. WHEN THE LIGHT TURNED GREEN I ACCELERATED TO CHANGE LANES, THE CAR PICKED UP SPEED AND THE BRAKES COULD NOT STOP IT. THE CAR GROWLED AND JERKED FOR A COUPLE OF BLOCKS UNTIL I FORCED THE GEAR OUT OF "DRIVE". IT FINALLY STOPPED BEFORE T…

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DRIVING ON A PRIMARY SURFACE STREET, I STOPPED AT A RED LIGHT. I WAS THE FIRST CAR IN THE LANE. WHEN THE LIGHT TURNED GREEN I ACCELERATED TO CHANGE LANES, THE CAR PICKED UP SPEED AND THE BRAKES COULD NOT STOP IT. THE CAR GROWLED AND JERKED FOR A COUPLE OF BLOCKS UNTIL I FORCED THE GEAR OUT OF "DRIVE". IT FINALLY STOPPED BEFORE THE NEXT INTERSECTION. I DID NOT LOSE CONTROL OF THE CAR AND DID NOT HIT ANYONE. THE CAR WAS AT THE LEXUS REPAIRS DEPT. FOR 5 DAYS. I WAS TOLD THAT I COULD NOT KEEP THE TWO FLOOR MATS. THEY REMOVED THE FACTORY INSTALLED CARPETED MAT, PLACED IT IN THE TRUNK AND LEFT THE THIN, CLEAR, PROTECTIVE PLASTIC FLOOR MAT FROM LEXUS. I NEVER HAD ALL-WEATHER FLOOR MATS. I DO NOT KNOW IF THERE IS ANY DAMAGE TO THE TRANSMISSION, ENGINE OR BRAKES. PRIOR TO THE INCIDENT AND SINCE I HAVE OCCASIONALLY FOUND IT ACCELERATING BUT IT STOPS BY BRAKING. I HAVE NOT ATTEMPTED A HIGH ACCELERATING TEST. WHEN I TOOK THE CAR TO THE REPAIRS DEPT. I ASK IF THEY KNEW OF OTHER SIMILAR INSTANCES AND WAS TOLD "NO". I ONLY HAD 1,582 MILES AT THE TIME AND I THOUGHT I WAS THE ONLY ONE WITH THE PROBLEM. ON AUGUST 16, 2007 THERE WAS AN ARTICLE IN THE NEWSPAPER REFERRING TO YOUR INVESTIGATION AND NOW REQUEST THAT MY INCIDENT BE INCLUDED. *TR THE CONSUMER PROVIDED PICTURES OF THE FLOOR MATS, ACCELERATOR PEDAL AND A REPAIR INVOICE. UPDATED 09/10/07 *TR

NHTSA ODI #10200366

7,000 miles · Aug 20, 2007
Unknown Or Other

TL*THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE ACCELERATED FROM ZERO TO 60 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT FELT THAT THE FAILURE MAY HAVE BEEN CAUSED BY THE ALL WEATHER FLOORMATS THAT WERE INSTALLED ON TOP OF THE REGULAR MATS. THE FAILURE MILEAGE WAS 7,000 AND CURRENT MIL…

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TL*THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE ACCELERATED FROM ZERO TO 60 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT FELT THAT THE FAILURE MAY HAVE BEEN CAUSED BY THE ALL WEATHER FLOORMATS THAT WERE INSTALLED ON TOP OF THE REGULAR MATS. THE FAILURE MILEAGE WAS 7,000 AND CURRENT MILEAGE WAS 15,000.

NHTSA ODI #10200150

1,100 miles · Aug 20, 2007
Vehicle Speed Control

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 60 MPH, THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE SPEED ONLY DECREASED TO 20 MPH. SHE PLACED THE VEHICLE IN PARK WHILE IT WAS STILL IN MOTION, WHICH CAUSED THE VEHICLE TO SMOKE AND JERK INSTANTLY. THE FAILURE CAUSED HER TO RUN THREE RED LIGHTS AND DODGE OTHER VEHI…

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TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 60 MPH, THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE SPEED ONLY DECREASED TO 20 MPH. SHE PLACED THE VEHICLE IN PARK WHILE IT WAS STILL IN MOTION, WHICH CAUSED THE VEHICLE TO SMOKE AND JERK INSTANTLY. THE FAILURE CAUSED HER TO RUN THREE RED LIGHTS AND DODGE OTHER VEHICLES ON THE ROAD. SHE CALLED LEXUS AND THEY STATED THAT THE FLOORMATS MAY HAVE BEEN INSTALLED IMPROPERLY AND CAUSED THE VEHICLE TO SURGE FORWARD. THE VEHICLE IS CURRENTLY AT THE DEALER BEING INSPECTED AND THE CONTACT IS AWAITING A FOLLOW-UP PHONE CALL. THE FAILURE AND CURRENT MILEAGES WERE 1,100.

NHTSA ODI #10200125

11,081 miles · Aug 20, 2007
Power Train

NUMEROUS COMPLAINTS WERE MADE TO THE LEXUS DEALER REGARDING SUDDEN UNEXPECTED SURGES AND ACCELERATION PROBLEMS WITH THE 2007 LEXUS ES350, WHICH WERE IGNORED AS A SERVICE ISSUE UNTIL THE TRANSMISSION DEMONSTRATED ERRATIC AND UNCONTROLLED OPERATION DURING A TEST DRIVE WITH A CERTIFIED LEXUS MECHANIC. THE CAR WOULD SURGE AND SHIFT …

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NUMEROUS COMPLAINTS WERE MADE TO THE LEXUS DEALER REGARDING SUDDEN UNEXPECTED SURGES AND ACCELERATION PROBLEMS WITH THE 2007 LEXUS ES350, WHICH WERE IGNORED AS A SERVICE ISSUE UNTIL THE TRANSMISSION DEMONSTRATED ERRATIC AND UNCONTROLLED OPERATION DURING A TEST DRIVE WITH A CERTIFIED LEXUS MECHANIC. THE CAR WOULD SURGE AND SHIFT ERRATICALLY UNTIL THE TRANSMISSION COMPLETELY FAILED AND THE CAR BECAME INOPERABLE. *TR

NHTSA ODI #10200088

Mileage unknown · Aug 16, 2007
Vehicle Speed Control

I PURCHASED 2007 LEXUS ES 350 IN DECEMBER OF 2006. SOMETIME IN LAST MONTH, WHEN I WAS DRIVING THE VEHICLE ON A HIGHWAY, ITS BRAKE STOPPED WORKING ALL OF A SUDDEN, AND STARTED ACCELERATING BY ITSELF. I LOOKED AT MY FOOT WONDERING IF MY FOOT WAS ON GAS PEDAL, INSTEAD OF BRAKE PEDAL, BUT IT WAS ON BRAKE PEDAL. I WAS IN A TOTAL P…

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I PURCHASED 2007 LEXUS ES 350 IN DECEMBER OF 2006. SOMETIME IN LAST MONTH, WHEN I WAS DRIVING THE VEHICLE ON A HIGHWAY, ITS BRAKE STOPPED WORKING ALL OF A SUDDEN, AND STARTED ACCELERATING BY ITSELF. I LOOKED AT MY FOOT WONDERING IF MY FOOT WAS ON GAS PEDAL, INSTEAD OF BRAKE PEDAL, BUT IT WAS ON BRAKE PEDAL. I WAS IN A TOTAL PANIC, BUT MANAGED TO DROVE THE CAR AWAY TO THE SHOULDER OF THE HIGHWAY BY PUTTING THE CAR IN PARK MODE. I THOUGHT I WAS DEAD AT THAT MOMENT. I AM TRYING TO SUE THE LEXUS. I HONESTLY BELIEVE THAT CAR WILL KILL SOMEONE. BEFORE STARTING A LEGAL PROCEEDING, MY ATTORNEY SENT A LETTER TO LEXUS HEADQUARTER, AND WAS TOLD THAT THE VEHICLE HAD NO PROBLEM, AND THAT THE CAUSE WAS THE FLOOR MAT. BUT, IT WAS NOT. AS I SAID EARLIER, I LOOKED AT MY FOOT WHEN THE VEHICLE DID NOT STOP, AND AFTER I STOPPED THE CAR, I CAREFULLY LOOKED AT BOTH GAS PEDAL AND BRAKE AGAIN. I AM NOT BLIND. HAVE YOU SEEN ANY OTHER COMPLAINTS FOR SIMILAR PROBLEMS? PLEASE LET ME KNOW. IT WILL BE REALLY HELPFUL FOR ME TO WIN THE CASE. I AM NOT TRYING TO MAKE MONEY BY SUING LEXUS, BUT TRYING TO HAVE LEXUS RECALL ALL OF ITS ES 350 SINCE IT WILL KILL SOMEONE. *JB

NHTSA ODI #10199857

Official recalls

4

19V741000 · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

Oct 17, 2019

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Additional source detail variants (2)

Air Bags:frontal:passenger Side:inflator Module

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Air Bags:frontal:driver Side:inflator Module

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

17V006000 · Air Bags:frontal:passenger Side:inflator Module

Jan 9, 2017

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

16V340000 · Air Bags:frontal:passenger Side:inflator Module

May 23, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

09V388000 · Vehicle Speed Control:accelerator Pedal

Oct 5, 2009

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Consequence & remedy

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

DP09001 · Unwanted And Unintended Acceleration

Opened Apr 8, 2009 · Closed Oct 29, 2009

Status: closed (inferred from source dates) · Vehicle Speed Control

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED DP09-001 ON APRIL 8, 2009, TO EVALUATE A DEFECT PETITION REQUESTING ADDITIONAL INVESTIGATION OF POTENTIAL THROTTLE CONTROL SYSTEM DEFECTS UNRELATED TO FLOOR MAT INTERFERENCE WITH ACCELERATOR PEDALS IN MODEL YEAR (MY) 2007 LEXUS ES 350 VEHICLES.THE PETITIONER REFERENCED AN EARLIER ODI INVESTIGATION CONCERNING FLOOR MAT INTERFERENCE WITH ACCELERATOR PEDAL RETURN (PE07-016/EA07-010), WHICH HE STATED WAS TOO NARROW IN SCOPE AS IT DID NOT INCLUDE ALL INCIDENTS OF UNWANTED ACCELERATION AND CONSIDER ALL POTENTIAL CAUSES OF VEHICLE SPEED CONTROL CONCERNS.THE PETITION ALSO REQUESTED AN INVESTIGATION OF MY 2002-2003 LEXUS ES300 FOR THOSE 'LONGER DURATION INCIDENTS INVOLVING UNCONTROLLABLE ACCELERATION WHERE BRAKE PEDAL APPLICATION ALLEGEDLY HAD NO EFFECT' THAT WERE DETERMINED NOT TO BE WITHIN THE SCOPE OF INVESTIGATION PE04-021. AS BACKGROUND, THE PETITIONER OWNS A MY 2007 LEXUS ES350 THAT ALLEGEDLY EXPERIENCED AN UNWANTED AND UNCONTROLLED ACCELERATION EVENT (ODI COMPLAINT NUMBER 10261660).TOYOTA CONCLUDED THAT THE INCIDENT WAS CAUSED BY AN UNSECURED FLOOR MAT. TO ASSESS THE PETITIONER'S REQUEST, ODI INTERVIEWED THE PETITIONER, INSPECTED HIS VEHICLE, REVIEWED INFORMATION SUBMITTED BY TOYOTA, REVIEWED OWNER COMPLAINTS ALLEGING INCIDENTS OF UNWANTED ACCELERATION IN THE SUBJECT VEHICLES AND MATERIAL RELATED TO THE INVESTIGATIONS CITED BY THE PETITIONER.ODI IDENTIFIED 64 COMPLAINTS ALLEGING INCIDENTS OF UNWANTED ACCELERATION IN MY 2007 LEXUS VEHICLES, RESULTING IN 8 CRASHES AND 15 INJURIES.ODI'S ANALYSIS OF THESE COMPLAINTS DETERMINED THAT 50 (78%) INVOLVED INCIDENTS OF FLOOR MAT INTERFERENCE, INCLUDING 7 (88%) OF THE CRASHES AND ALL 15 INJURIES.THEREFORE, ODI'S ANALYSIS FOUND THAT THE ONLY DEFECT TREND RELATED TO VEHICLE SPEED CONTROL IN THE SUBJECT VEHICLES INVOLVED THE POTENTIAL FOR ACCELERATOR PEDALS TO BECOME TRAPPED NEAR THE FLOOR BY OUT-OF-POSITION OR INAPPROPRIATE FLOOR MAT INSTALLATIONS. ON OCTOBER 5, 2009, TOYOTA INITIATED A SAFETY RECALL (RECALL 09V-388) TO ADDRESS CONCERNS WITH POTENTIAL ACCELERATOR PEDAL ENTRAPMENT BY FLOOR MATS IN APPROXIMATELY 3.8 MILLION VEHICLES, INCLUDING THE SUBJECT VEHICLES.EXCEPT INSOFAR AS THE PETITIONER'S CONTENTIONS RELATE TO THAT RECALL, THE FACTUAL BASES OF THE PETITIONER'S CONTENTIONS THAT ANY FURTHER INVESTIGATION IS NECESSARY ARE UNSUPPORTED. IN OUR VIEW, ADDITIONAL INVESTIGATION IS UNLIKELY TO RESULT IN A FINDING THAT A DEFECT RELATED TO MOTOR VEHICLE SAFETY EXISTS OR A NHTSA ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY-RELATED DEFECT, AS ALLEGED BY THE PETITIONER, AT THE CONCLUSION OF THE REQUESTED INVESTIGATION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.THIS ACTION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY FUTURE CIRCUMSTANCES.PLEASE SEE THEFEDERAL REGISTER NOTICE FOR FURTHER DETAILS.

EA07010 · Unwanted Acceleration, Floor Mat

Opened Aug 8, 2007 · Closed Oct 11, 2007

Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal

THE DRIVER SIDE FLOOR MAT WILL NOT INTERFERE WITH THE THROTTLE PEDAL IF PROPERLY SECURED USING THE RETAINING HOOKS PROVIDED BY TOYOTA.HOWEVER, IF THE ALL WEATHER MAT IS UNSECURED AND MOVES FORWARD FROM ITS INTENDED POSITION IT CAN ENTRAP THE THROTTLE PEDAL AT THE FULLY OPEN POSITION AFTER IT HAS BEEN DEPRESSED.THIS CAN HAPPEN REGARDLESS OF WHETHER OR NOT ANOTHER MAT (CARPET) IS UNDERNEATH.WHEN THIS OCCURS, SOME OPERATORS REACT BY APPLYING THE BRAKE PEDAL MULTIPLE TIMES, DEPLETING THE BRAKING SYSTEM'S (VACUUM BASED) POWER ASSIST.STOPPING THE VEHICLE WITH UNASSISTED BRAKING WHILE THE THROTTLE IS FULLY OPEN REQUIRES SIGNIFICANT PEDAL FORCE, WHICH SOME OPERATORS DID NOT, OR WERE UNABLE TO, APPLY FOR THE REQUIRED DURATION.CONTINUED DRIVING IN THIS CONDITION RESULTS IN OVERHEATED BRAKES, WHICH FURTHER DIMINISHES THE BRAKING EFFECTIVENESS.SOME OPERATORS ATTEMPTED TO TURN THE VEHICLE OFF BY DEPRESSING THE ENGINE CONTROL BUTTON, HOWEVER THEY WERE UNAWARE THE BUTTON HAD TO BE DEPRESSED FOR THREE SECONDS TO STOP THE ENGINE WHEN THE VEHICLE IS IN MOTION; THIS FUNCTIONALITY WAS NOT EXPLAINED ADEQUATELY IN THE OWNER'S MANUAL.IN ODI INTERVIEWS, OWNER'S REPORTED THEY WERE UNAWARE THE ALL WEATHER MAT HAD THE POTENTIAL TO INTERFERE WITH THE THROTTLE PEDAL, ADVISING THAT THIS WAS NEVER PROPERLY EXPLAINED GIVEN THE SIGNIFICANT HAZARD IT REPRESENTED.OWNERS REPORTED SEVERAL EXPLANATIONS FOR WHY THE MAT WAS UNSECURED, INCLUDING THAT THE VEHICLE WAS DELIVERED IN THIS CONDITION (MOST COMMON REASON), OR THAT THEY HAD (UNWITTINGLY) INSTALLED THE MAT THEMSELVES, OR THAT ANOTHER PARTY, SUCH AS A CAR WASH ATTENDANT, HAD DISTURBED THE MAT WITHOUT THE OWNER'S KNOWLEDGE.ONE CONSUMER REPORTED THAT THEIR VEHICLE WAS DELIVERED WITHOUT THE RETAINING DEVICES INSTALLED.IN A SEPTEMBER 26, 2007 LETTER TO NHTSA, TOYOTA INDICATED THAT THEY WOULD CONDUCT A SAFETY RECALL TO REPLACE THE ALL WEATHER MAT WITH A REDESIGNED MAT.ACCORDING TO TOYOTA, THE NEW MAT DESIGN WILL REDUCE THE POTENTIAL FOR MAT INTERFERENCE WITH THE THROTTLE PEDAL.THE POPULATION NOTED ABOVE REPRESENTS THE NUMBER OF SUBJECT MATSTHAT HAVE BEEN SOLD IN THE UNITED STATES.SINCE TOYOTA CANNOT IDENTIFY WHICH VEHICLES MAY HAVE THE SUBJECT MATS, THEY WILL SEND A LETTER TO ALL REGISTERED OWNERS OF THE SUBJECT VEHICLES (ESTIMATED 750K) ADVISING THEM OF THE CONCERN AND REMEDY.A COPY OF THAT LETTER WILL BE POSTED TO NHTSA'S WEB SITE UNDER RECALL 07E-082; IT CONTAINS A DESCRIPTION OF THE CONDITION AND THE ACTIONS AN OPERATOR SHOULD TAKE IN THE EVENT THROTTLE ENTRAPMENT OCCURS WHILE DRIVING.THE FATALITY INCIDENT NOTED ABOVE OCCURRED IN JULY 2007 AND WAS INVESTIGATED BY NHTSA'S SPECIAL CRASH INVESTIGATIONS OFFICE.IT HAS NOT BEEN REPORTED ON A VEHICLE OWNER QUESTIONNAIRE.THE OPERATOR REPORTEDLY TRAVELLED AT SPEEDS IN EXCESS OF 100 MPH FOR AN ESTIMATED EIGHT MILES ON AN INTERSTATE IN CALIFORNIA BEFORE IT STRUCK TWO OTHER VEHICLES.ONE OF THE STRUCK VEHICLES AND THE SUBJECT VEHICLE CAUGHT FIRE.THE OCCUPANT OF THE STRUCK VEHICLE DID NOT EVACULATE AND DIED AT THE SCENE.THE SUBJECT VEHICLE DRIVER SUFFERED A BROKEN BONE.THE CALIFORNIA HIGHWAY PATROL IS INVESTIGATING THE INCIDENT ALSO.ODI DID NOT ISSUE AN INFORMATION REQUEST LETTER DURING THIS INVESTIGATION.THE TOYOTA REPORTS NOTED ABOVE WERE REPORTED DURING PRELIMINARY EVALUATION PE07-016 AND ARE CURRENT THROUGH APRIL 2007 FOR MY 2007 LEXUS ES350 ONLY.ODI DOES NOT HAVE FIELD EXPERIENCE DATA FROM TOYOTA FOR CAMRY VEHICLES.THROTTLE ENTRAPMENT DUE TO IMPROPERLY INSTALLED FLOOR MATS COULD BE A CONCERN IN ALL VEHICLES.THEREFORE, DRIVERS SHOULD ALWAYS ENSURE THEIR FLOOR MATS ARE PROPERLY AND SAFELY INSTALLED.THIS INCL

Additional source detail variants (2)

Vehicle Speed Control:accelerator Pedal

THE DRIVER SIDE FLOOR MAT WILL NOT INTERFERE WITH THE THROTTLE PEDAL IF PROPERLY SECURED USING THE RETAINING HOOKS PROVIDED BY TOYOTA.HOWEVER, IF THE ALL WEATHER MAT IS UNSECURED AND MOVES FORWARD FROM ITS INTENDED POSITION IT CAN ENTRAP THE THROTTLE PEDAL AT THE FULLY OPEN POSITION AFTER IT HAS BEEN DEPRESSED.THIS CAN HAPPEN REGARDLESS OF WHETHER OR NOT ANOTHER MAT (CARPET) IS UNDERNEATH.WHEN THIS OCCURS, SOME OPERATORS REACT BY APPLYING THE BRAKE PEDAL MULTIPLE TIMES, DEPLETING THE BRAKING SYSTEM'S (VACUUM BASED) POWER ASSIST.STOPPING THE VEHICLE WITH UNASSISTED BRAKING WHILE THE THROTTLE IS FULLY OPEN REQUIRES SIGNIFICANT PEDAL FORCE, WHICH SOME OPERATORS DID NOT, OR WERE UNABLE TO, APPLY FOR THE REQUIRED DURATION.CONTINUED DRIVING IN THIS CONDITION RESULTS IN OVERHEATED BRAKES, WHICH FURTHER DIMINISHES THE BRAKING EFFECTIVENESS.SOME OPERATORS ATTEMPTED TO TURN THE VEHICLE OFF BY DEPRESSING THE ENGINE CONTROL BUTTON, HOWEVER THEY WERE UNAWARE THE BUTTON HAD TO BE DEPRESSED FOR THREE SECONDS TO STOP THE ENGINE WHEN THE VEHICLE IS IN MOTION; THIS FUNCTIONALITY WAS NOT EXPLAINED ADEQUATELY IN THE OWNER'S MANUAL.IN ODI INTERVIEWS, OWNER'S REPORTED THEY WERE UNAWARE THE ALL WEATHER MAT HAD THE POTENTIAL TO INTERFERE WITH THE THROTTLE PEDAL, ADVISING THAT THIS WAS NEVER PROPERLY EXPLAINED GIVEN THE SIGNIFICANT HAZARD IT REPRESENTED.OWNERS REPORTED SEVERAL EXPLANATIONS FOR WHY THE MAT WAS UNSECURED, INCLUDING THAT THE VEHICLE WAS DELIVERED IN THIS CONDITION (MOST COMMON REASON), OR THAT THEY HAD (UNWITTINGLY) INSTALLED THE MAT THEMSELVES, OR THAT ANOTHER PARTY, SUCH AS A CAR WASH ATTENDANT, HAD DISTURBED THE MAT WITHOUT THE OWNER'S KNOWLEDGE.ONE CONSUMER REPORTED THAT THEIR VEHICLE WAS DELIVERED WITHOUT THE RETAINING DEVICES INSTALLED.IN A SEPTEMBER 26, 2007 LETTER TO NHTSA, TOYOTA INDICATED THAT THEY WOULD CONDUCT A SAFETY RECALL TO REPLACE THE ALL WEATHER MAT WITH A REDESIGNED MAT.ACCORDING TO TOYOTA, THE NEW MAT DESIGN WILL REDUCE THE POTENTIAL FOR MAT INTERFERENCE WITH THE THROTTLE PEDAL.THE POPULATION NOTED ABOVE REPRESENTS THE NUMBER OF SUBJECT MATSTHAT HAVE BEEN SOLD IN THE UNITED STATES.SINCE TOYOTA CANNOT IDENTIFY WHICH VEHICLES MAY HAVE THE SUBJECT MATS, THEY WILL SEND A LETTER TO ALL REGISTERED OWNERS OF THE SUBJECT VEHICLES (ESTIMATED 750K) ADVISING THEM OF THE CONCERN AND REMEDY.A COPY OF THAT LETTER WILL BE POSTED TO NHTSA'S WEB SITE UNDER RECALL 07E-082; IT CONTAINS A DESCRIPTION OF THE CONDITION AND THE ACTIONS AN OPERATOR SHOULD TAKE IN THE EVENT THROTTLE ENTRAPMENT OCCURS WHILE DRIVING.THE FATALITY INCIDENT NOTED ABOVE OCCURRED IN JULY 2007 AND WAS INVESTIGATED BY NHTSA'S SPECIAL CRASH INVESTIGATIONS OFFICE.IT HAS NOT BEEN REPORTED ON A VEHICLE OWNER QUESTIONNAIRE.THE OPERATOR REPORTEDLY TRAVELLED AT SPEEDS IN EXCESS OF 100 MPH FOR AN ESTIMATED EIGHT MILES ON AN INTERSTATE IN CALIFORNIA BEFORE IT STRUCK TWO OTHER VEHICLES.ONE OF THE STRUCK VEHICLES AND THE SUBJECT VEHICLE CAUGHT FIRE.THE OCCUPANT OF THE STRUCK VEHICLE DID NOT EVACULATE AND DIED AT THE SCENE.THE SUBJECT VEHICLE DRIVER SUFFERED A BROKEN BONE.THE CALIFORNIA HIGHWAY PATROL IS INVESTIGATING THE INCIDENT ALSO.ODI DID NOT ISSUE AN INFORMATION REQUEST LETTER DURING THIS INVESTIGATION.THE TOYOTA REPORTS NOTED ABOVE WERE REPORTED DURING PRELIMINARY EVALUATION PE07-016 AND ARE CURRENT THROUGH APRIL 2007 FOR MY 2007 LEXUS ES350 ONLY.ODI DOES NOT HAVE FIELD EXPERIENCE DATA FROM TOYOTA FOR CAMRY VEHICLES.THROTTLE ENTRAPMENT DUE TO IMPROPERLY INSTALLED FLOOR MATS COULD BE A CONCERN IN ALL VEHICLES.THEREFORE, DRIVERS SHOULD ALWAYS ENSURE THEIR FLOOR MATS ARE PROPERLY AND SAFELY INSTALLED.THIS INCL

Vehicle Speed Control

THE DRIVER SIDE FLOOR MAT WILL NOT INTERFERE WITH THE THROTTLE PEDAL IF PROPERLY SECURED USING THE RETAINING HOOKS PROVIDED BY TOYOTA.HOWEVER, IF THE ALL WEATHER MAT IS UNSECURED AND MOVES FORWARD FROM ITS INTENDED POSITION IT CAN ENTRAP THE THROTTLE PEDAL AT THE FULLY OPEN POSITION AFTER IT HAS BEEN DEPRESSED.THIS CAN HAPPEN REGARDLESS OF WHETHER OR NOT ANOTHER MAT (CARPET) IS UNDERNEATH.WHEN THIS OCCURS, SOME OPERATORS REACT BY APPLYING THE BRAKE PEDAL MULTIPLE TIMES, DEPLETING THE BRAKING SYSTEM'S (VACUUM BASED) POWER ASSIST.STOPPING THE VEHICLE WITH UNASSISTED BRAKING WHILE THE THROTTLE IS FULLY OPEN REQUIRES SIGNIFICANT PEDAL FORCE, WHICH SOME OPERATORS DID NOT, OR WERE UNABLE TO, APPLY FOR THE REQUIRED DURATION.CONTINUED DRIVING IN THIS CONDITION RESULTS IN OVERHEATED BRAKES, WHICH FURTHER DIMINISHES THE BRAKING EFFECTIVENESS.SOME OPERATORS ATTEMPTED TO TURN THE VEHICLE OFF BY DEPRESSING THE ENGINE CONTROL BUTTON, HOWEVER THEY WERE UNAWARE THE BUTTON HAD TO BE DEPRESSED FOR THREE SECONDS TO STOP THE ENGINE WHEN THE VEHICLE IS IN MOTION; THIS FUNCTIONALITY WAS NOT EXPLAINED ADEQUATELY IN THE OWNER'S MANUAL.IN ODI INTERVIEWS, OWNER'S REPORTED THEY WERE UNAWARE THE ALL WEATHER MAT HAD THE POTENTIAL TO INTERFERE WITH THE THROTTLE PEDAL, ADVISING THAT THIS WAS NEVER PROPERLY EXPLAINED GIVEN THE SIGNIFICANT HAZARD IT REPRESENTED.OWNERS REPORTED SEVERAL EXPLANATIONS FOR WHY THE MAT WAS UNSECURED, INCLUDING THAT THE VEHICLE WAS DELIVERED IN THIS CONDITION (MOST COMMON REASON), OR THAT THEY HAD (UNWITTINGLY) INSTALLED THE MAT THEMSELVES, OR THAT ANOTHER PARTY, SUCH AS A CAR WASH ATTENDANT, HAD DISTURBED THE MAT WITHOUT THE OWNER'S KNOWLEDGE.ONE CONSUMER REPORTED THAT THEIR VEHICLE WAS DELIVERED WITHOUT THE RETAINING DEVICES INSTALLED.IN A SEPTEMBER 26, 2007 LETTER TO NHTSA, TOYOTA INDICATED THAT THEY WOULD CONDUCT A SAFETY RECALL TO REPLACE THE ALL WEATHER MAT WITH A REDESIGNED MAT.ACCORDING TO TOYOTA, THE NEW MAT DESIGN WILL REDUCE THE POTENTIAL FOR MAT INTERFERENCE WITH THE THROTTLE PEDAL.THE POPULATION NOTED ABOVE REPRESENTS THE NUMBER OF SUBJECT MATSTHAT HAVE BEEN SOLD IN THE UNITED STATES.SINCE TOYOTA CANNOT IDENTIFY WHICH VEHICLES MAY HAVE THE SUBJECT MATS, THEY WILL SEND A LETTER TO ALL REGISTERED OWNERS OF THE SUBJECT VEHICLES (ESTIMATED 750K) ADVISING THEM OF THE CONCERN AND REMEDY.A COPY OF THAT LETTER WILL BE POSTED TO NHTSA'S WEB SITE UNDER RECALL 07E-082; IT CONTAINS A DESCRIPTION OF THE CONDITION AND THE ACTIONS AN OPERATOR SHOULD TAKE IN THE EVENT THROTTLE ENTRAPMENT OCCURS WHILE DRIVING.THE FATALITY INCIDENT NOTED ABOVE OCCURRED IN JULY 2007 AND WAS INVESTIGATED BY NHTSA'S SPECIAL CRASH INVESTIGATIONS OFFICE.IT HAS NOT BEEN REPORTED ON A VEHICLE OWNER QUESTIONNAIRE.THE OPERATOR REPORTEDLY TRAVELLED AT SPEEDS IN EXCESS OF 100 MPH FOR AN ESTIMATED EIGHT MILES ON AN INTERSTATE IN CALIFORNIA BEFORE IT STRUCK TWO OTHER VEHICLES.ONE OF THE STRUCK VEHICLES AND THE SUBJECT VEHICLE CAUGHT FIRE.THE OCCUPANT OF THE STRUCK VEHICLE DID NOT EVACULATE AND DIED AT THE SCENE.THE SUBJECT VEHICLE DRIVER SUFFERED A BROKEN BONE.THE CALIFORNIA HIGHWAY PATROL IS INVESTIGATING THE INCIDENT ALSO.ODI DID NOT ISSUE AN INFORMATION REQUEST LETTER DURING THIS INVESTIGATION.THE TOYOTA REPORTS NOTED ABOVE WERE REPORTED DURING PRELIMINARY EVALUATION PE07-016 AND ARE CURRENT THROUGH APRIL 2007 FOR MY 2007 LEXUS ES350 ONLY.ODI DOES NOT HAVE FIELD EXPERIENCE DATA FROM TOYOTA FOR CAMRY VEHICLES.THROTTLE ENTRAPMENT DUE TO IMPROPERLY INSTALLED FLOOR MATS COULD BE A CONCERN IN ALL VEHICLES.THEREFORE, DRIVERS SHOULD ALWAYS ENSURE THEIR FLOOR MATS ARE PROPERLY AND SAFELY INSTALLED.THIS INCL

PE07016 · Accessory Floor Mat

Opened Mar 29, 2007 · Closed Aug 8, 2007

Status: closed (inferred from source dates) · Vehicle Speed Control:accelerator Pedal

COMPLAINANTS INTERVIEWED BY ODI STATED THAT THEY APPLIED THE THROTTLE PEDAL TO ACCELERATE THE VEHICLE THEN EXPERIENCED UNWANTED ACCELERATION AFTER RELEASE.SUBSEQUENT (AND SOMETIMES REPEATED) APPLICATIONS OF THE BRAKE PEDAL REDUCED ACCELERATION BUT DID NOT STOP THE VEHICLE.IN SOME INCIDENTS DRIVERS TRAVELED SIGNIFICANT DISTANCES (MILES) AT HIGH VEHICLE SPEEDS (GREATER THAN 90 MPH) BEFORE THE VEHICLE STOPPED (ODI NOTES THAT MULTIPLE BRAKE APPLICATIONS WITH THE THROTTLE IN AN OPEN POSITION CAN DEPLETE THE BRAKE SYSTEM'S POWER (VACUUM) ASSIST RESERVE RESULTING IN DIMINISHED BRAKING).THE SUBJECT VEHICLES HAVE AN ENGINE CONTROL BUTTON INSTEAD OF A TRADITIONAL IGNITION KEY. SOME DRIVERS REPORTED THAT THEIR ATTEMPTS TO TURN THE ENGINE OFF BY PRESSING THE CONTROL BUTTON WERE UNSUCCESSFUL.IN THESE CASES IT APPEARS THE DRIVERS WERE UNAWARE THAT THE BUTTON'S FUNCTIONALITY CHANGES WHEN THE VEHICLE IS IN MOTION REQUIRING THAT IT BE DEPRESSED FOR 3 SECONDS (INSTEAD OF MOMENTARILY) TO STOP THE ENGINE.ODI HAS OBSERVED THAT AN UNSECURED LEXUS ACCESSORY ALL WEATHER FLOOR MAT CAN TRAP THE THROTTLE PEDAL IN AN OPEN POSITION RESULTING IN SIGNIFICANT UNWANTED ACCELERATION.UNSECURED FLOOR MATS HAVE BEEN FOUND IN THE MAJORITY OF INCIDENT VEHICLES.IN ADDITION, ODI HAS INSPECTED TWO INCIDENT VEHICLES DOCUMENTING BRAKE DAMAGE DUE TO OVERHEATING. IN THE FIVE ODI CRASH INCIDENTS THE OPERATORS ALLEGE THEY EXPERIENCED UNWANTED ACCELERATION AND WERE UNABLE TO STOP THE VEHICLE TO AVOID THE COLLISION.FOUR OF THE FIVE CRASHES ARE MULTI-VEHICLE (ONE INVOLVING 7 VEHICLES) AND TWO RESULTED IN TOTAL LOSS DAMAGES (ONE INVOLVING A FIRE).ONE INJURY, WHICH RESULTED FROM A ROLL-OVER CRASH, WAS SIGNIFICANT AND THE INJURED PERSON CONTINUES TO SHOW SYMPTOMS.ONE INJURY INCIDENT IS NOT CRASH RELATED (COMPLAINANT ALLEGES A KNEE INJURY DUE TO OVEREXERTION DURING BRAKE APPLICATION). IN THEIR RESPONSE TO ODI'S APRIL 5, 2007 INFORMATION REQUEST LETTER, TOYOTA ACKNOWLEDGES THAT SOME OF THE ALLEGED INCIDENTS ARE LIKELY RELATED TO IMPROPER INSTALLATION OF THE DRIVER SIDE ALL WEATHER FLOOR MAT RESULTING IN INTERFERENCE WITH ACCELERATOR PEDAL MOVEMENT.TOYOTA DESCRIBES VARIOUS CHANGES TO THE LABELING OF THE ALL WEATHER MAT (INCLUDING A STICKER FOR THE BOTTOM OF THE MAT AND ENLARGING THE STATEMENT ON THE VISIBLE SURFACE) AND THE PACKAGING USED FOR SALES OF THE MATS, AND HAS NOTIFIED ODI OF AN OWNER MAILING TO SUBJECT VEHICLE OWNERS WARNING OF THE DANGERS OF IMPROPER MAT INSTALLATION.TOYOTA BELIEVES THE SUBJECT VEHICLES AND THE ALL WEATHER MAT DO NOT CONTAIN A SAFETY RELATED DEFECT AND THAT THE ACTIONS THEY HAVE TAKEN ARE SUFFICIENT TO ADDRESS ANY FUTURE CONCERNS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS ISSUE AND TO ASSESS THE ACTIONS TAKEN BY TOYOTA.