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2007 Lexus ES350

Owner reports · Recalls · Investigations

More warning signs than most ES350 years

Owner complaints for the 2007 Lexus ES350 are substantially higher than the model-year median of 21.

About this comparison →

When problems were reported

Mileage at the reported incident

261 reports with mileage · 204 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 189 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 126 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

59 crash reports5 fire reports34 injury reports

Vehicle Speed Control complaints

126 reports
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22,350 miles · Aug 23, 2008
Vehicle Speed Control

WHILE BACKING OUT OF GARAGE, THE THROTTLE BECAME STUCK UNDER THE FLOOR MATE. THE VEHICLE TRAVELED AT A HIGH RATE OF SPEED ACROSS A BUSY STREET AND END UP ON A 5FT. SNOW BANK. OTHER THAN A SORE NECK AND BACK THE NEXT MORNING, MEDICAL TREATMENT WAS NOT NECESSARY. THE CAR HAD TO BE REMOVED FROM THE SNOW BANK BY A TOW TRUCK. THERE…

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WHILE BACKING OUT OF GARAGE, THE THROTTLE BECAME STUCK UNDER THE FLOOR MATE. THE VEHICLE TRAVELED AT A HIGH RATE OF SPEED ACROSS A BUSY STREET AND END UP ON A 5FT. SNOW BANK. OTHER THAN A SORE NECK AND BACK THE NEXT MORNING, MEDICAL TREATMENT WAS NOT NECESSARY. THE CAR HAD TO BE REMOVED FROM THE SNOW BANK BY A TOW TRUCK. THERE WAS $1,500 DAMAGE TO THE REAR OF THE CAR AND WE WERE VERY FORTUNATE THAT NOBODY WAS ON THE ROAD AT THE TIME. I HAVE SENT REGISTERED LETTERS TO LEXUS TWICE AND THEY HAVE FAILED TO RESPOND. CAUSE OF THROTTLE UNDER CARPET WAS THAT CARPET HAD BEEN PLACED ON WRONG SIDE BUT CLIPS WERE ENGAGED. OPERATORS MANUAL ONLY MENTIONS THAT FLOOR CLIPS BE ENGAGED, THEY WERE. TO CORRECT THE PROBLEM, FLOOR MATE SHOULD NOT BE INTERCHANGEABLE AND FLOOR CLIPS SHOULD BE LOCATED SUCH THAT THEY CANNOT BE ATTACHED TO EITHER SIDE. I WANT LEXUS TO ACKNOWLEDGE THAT THIS IS A DANGEROUS PROBLEM AND PEOPLE CAN GET SERIOUSLY HURT OR KILLED. THEIR LACK OF RESPONSE TO MY LETTERS IS IRRESPONSIBLE AND UNACCEPTABLE. *TR

NHTSA ODI #10239477

22,250 miles · Aug 16, 2008
Vehicle Speed ControlCrash

WHILE BACKING OUT OF OUR GARAGE, THE THROTTLE BECAME STUCK IN THE FLOOR MAT. THE VEHICLE TRAVELED ACROSS THE STREET AND WAS STOPPED BY A 5 FOOT SNOW BANK. THERE WAS NO INJURIES BUT THE CAR SUSTANDARD OVER $1,500 DAMAGE. *TR

NHTSA ODI #10238487

16,857 miles · Jul 1, 2008
Equipment Adaptive/mobilityService Brakes, HydraulicVehicle Speed Control

I WAS GETTING ON HWY 101 RAMP ON A SATURDAY MORNING AROUND 10:45 AM WHERE TRAFFIC WAS MODERATE, SUDDENLY FELT THE CAR BEGAN ACCELERATING BY ITSELF SO I EASED UP ON THE ACCELERATOR. CAR CONTINUED TO ACCELERATE UNCONTROLLABLY ON ITS OWN. I THEN STEPPED HARD ON THE BRAKE BUT THE CAR DIDN'T SLOW DOWN. SAW THE CRUISE CONTROL LIGHT WA…

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I WAS GETTING ON HWY 101 RAMP ON A SATURDAY MORNING AROUND 10:45 AM WHERE TRAFFIC WAS MODERATE, SUDDENLY FELT THE CAR BEGAN ACCELERATING BY ITSELF SO I EASED UP ON THE ACCELERATOR. CAR CONTINUED TO ACCELERATE UNCONTROLLABLY ON ITS OWN. I THEN STEPPED HARD ON THE BRAKE BUT THE CAR DIDN'T SLOW DOWN. SAW THE CRUISE CONTROL LIGHT WAS ON BY ITSELF, TURNED IT OFF BUT THE CAR WAS STILL ACCELERATING. MEANWHILE, THE VEHICLE ACCELERATED TO 105 MPH .MIRACULOUSLY MANAGED TO MOVE OVER TO THE SHOULDER WITHOUT HITTING ANY CARS BUT THE VEHICLE WAS STILL MOVING AT 100+ MPH. FINALLY MY HUSBAND HAD TO FORCE THE GEAR BOX TO PARK AND I APPLIED THE EMERGENCY PARKING BRAKE BEFORE THE VEHICLE FINALLY STARTED TO SLOW DOWN AND EVENTUALLY STOPPED NEAR EXIT #389. IT WAS A 3.5 MILES JOURNEY AT OVER 100 MPH WITH MANY CLOSE CALLS OF SERIOUS ACCIDENTS .VEHICLE WAS TOWED TO LEXUS DEALERSHIP. DEALER LATER INFORMED US THAT THE SUDDEN ACCELERATION WAS CAUSED BY THE ALL WEATHER FLOOR MAT AND THEIR EXPLANATION ON WHY THE BRAKE DID NOT WORK WAS WHEN THE GAS THROTTLE WAS OPEN, THE HORSEPOWER OF THE CAR WAS SO GREAT THAT THE BRAKE WASN'T ABLE TO STOP IT. WE WERE NOT CONVINCED AND DEMAND TO HAVE LEXUS CORPORATION SEND A MASTER TECHNICIAN OR HAVE AN INDEPENDENT AND QUALIFIED TECHNICIAN FOR A FULL AND COMPLETE DIAGNOSIS. REQUEST WAS REFUSED BY THE DEALERSHIP SERVICE DEPARTMENT MANAGER. BASED ON THEIR COMPUTER DIAGNOSIS, THERE WAS NO ERROR CODE CAME UP AND THEREFORE WE HAVE TO TRUST THEM THAT THE PROGRAM HAS BEEN RESOLVED BY THE REPLACEMENT OF THE FLOOR MAT OUR RESEARCH FOUND THIS PROBLEM HAS HAPPENED IN A LOT OF DIFFERENT MODELS OF VEHICLES OF TOYOTA AND LEXUS. SUSPICION IS THAT THERE IS SOME OTHER BIGGER SAFETY ISSUES BEHIND AND TOYOTA IS USING THE FLOOR MAT ISSUE AS AN EXCUSE TO COVER UP MORE SERIOUS SAFETY PROBLEM. *TR

NHTSA ODI #10232948

13,000 miles · Jun 13, 2008
Vehicle Speed Control

REPORTED: 27-MAY-2008 (INCIDENCE MEMORIAL DAY WEEKEND 25 MAY 2008) PROBLEM: RUNAWAY ACCELERATION: EVIDENCE OF MALFUNCTIONING CRUISE CONTROL CAR WAS NEARING END OF 200 MILE TRIP. CRUISE CONTROL HAD BEEN ENGAGED ON AND OFF FOR LAST HOUR. DRIVER STOPPED AT ENTRANCE ONTO OLD-DESIGNED FAST-MOVING HIGHWAY RTE4) WITH OLD-FASHIONED SH…

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REPORTED: 27-MAY-2008 (INCIDENCE MEMORIAL DAY WEEKEND 25 MAY 2008) PROBLEM: RUNAWAY ACCELERATION: EVIDENCE OF MALFUNCTIONING CRUISE CONTROL CAR WAS NEARING END OF 200 MILE TRIP. CRUISE CONTROL HAD BEEN ENGAGED ON AND OFF FOR LAST HOUR. DRIVER STOPPED AT ENTRANCE ONTO OLD-DESIGNED FAST-MOVING HIGHWAY RTE4) WITH OLD-FASHIONED SHORT ACCESS AND NO BREAKDOWN LANES. CRUISE CONTROL GREEN LIGHT ON, BUT SYSTEM SUPPOSEDLY DISENGAGED. CAR BEGAN TO EXHIBIT STRONG ENGINE NOISE AND RUNAWAY ACCELERATION. DRIVER SHUT OFF CRUISE CONTROL, PASSENGER OBSERVED THE LIGHT GO OFF AND THEN BACK ON SEVERAL TIMES. DRIVER FIRMLY STEPPED ON BRAKES. THE BRAKES SMOKED AND SMELLED OF BURNING. WHEN CAR SLOWED DOWN, DRIVER PULLED TO SMALL INDENTATION AT SIDE AND PRESSED IGNITION BUTTON FOR SEVERAL SECONDS. CAR STOPPED WITH JOLT. DRIVER STARTED CAR IN PARK. ENGINE MADE SAME LOUD BLOW-OUT SOUND. RE-SHUT DOWN CAR. DRIVER RESTARTED CAR TO MOVE TO EXIT ABOUT 50 YDS AHEAD. CAR BEGAN RUN-AWAY ACCELERATION AGAIN, DRIVER REPEATED STEPS PUSHING HARD ON BRAKES (SMELL AND SMOKE) AND SHUTTING CAR OFF BY PRESSING IGNITION BUTTON. OFF-DUTY POLICE (CHIEF OF FORCE) SMELLED BRAKES AND SAID LOUD ENGINE NOISE MADE CAR A HAZARD; TOW DRIVER WOULD ALSO TESTIFY TO LOUD ENGINE NOISE WHEN CAR TURNED ON AGAIN TO BE PLACED ON HIS TRUCK. BECAUSE SPILL OF ICE-COFFEE DURING INCIDENT, MATS WERE INSPECTED BY BOTH DRIVER AND PASSENGER BEFORE CAR WAS TOWED. BOTH NOTED THAT MATS WERE INTACT AND IN THEIR PROPER PLACE. DRIVER NOTED CLIPS WERE IN PLACE. (THE CAR WAS IN COMPLIANCE WITH LEXUS RECALL OF MATS HAVING BEEN SERVICED TWO MONTHS PRIOR TO INCIDENT.) IMPROPER MATS ARE STILL LEXUS' STATED CAUSE; HOWEVER, DRIVER AND PASSENGER SAY THIS IS NOT CASE. CRUISE CONTROL MALFUNCTIONING SEEMS LIKELY CAUSE OF RUNAWAY-ACCELERATION. WHILE OUR DEALER IS RESPONSIVE, NATIONAL LEXUS HAS BEEN MOST NEGLECTFUL;AGENT DOES NOT RETURN CALLS; AND THIS IS ALMOST THREE WEEKS AFTER INCIDENT. *TR SEE ALSO 10228954 &10229189 *DSY

NHTSA ODI #10230929

69,655 miles · Jun 11, 2008
Vehicle Speed Control

ON JUNE 10, 2008 ABOUT 11:00PM, I WAS ON MY WAY FROM INDIANAPOLIS, IN TO COLUMBUS, OH. I WAS USING CRUISE CONTROL AND WENT TO REDUCE MY CRUISE SPEED WITH THE SWITCH ON THE STEERING COLUMN. MY 2007 ES350 IMMEDIATELY BEGAN TO ACCELERATE UNDER FULL POWER. I SWITCHED MY CRUISE CONTROL OFF, BUT IT WOULD NOT DISENGAGE. MY SPEED WAS IN…

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ON JUNE 10, 2008 ABOUT 11:00PM, I WAS ON MY WAY FROM INDIANAPOLIS, IN TO COLUMBUS, OH. I WAS USING CRUISE CONTROL AND WENT TO REDUCE MY CRUISE SPEED WITH THE SWITCH ON THE STEERING COLUMN. MY 2007 ES350 IMMEDIATELY BEGAN TO ACCELERATE UNDER FULL POWER. I SWITCHED MY CRUISE CONTROL OFF, BUT IT WOULD NOT DISENGAGE. MY SPEED WAS INCREASING STILL. I HIT MY BRAKES AS HARD AS POSSIBLE, BUT THEY WOULD BARELY KEEP THE CAR AT IT'S SPEED ABOVE 80 AS I WAS DODGING TRAFFIC ON I-70 EASTBOUND. AFTER 2 MILES OF TRYING TO GAIN CONTROL OF THE CAR, FULL BRAKES AND MUCH LESS BRAKE PAD FOR THE EXPERIENCE, I WAS ABLE TO GET THE CAR TO STOP AND THE CRUISE CONTROL DID FINALLY DISENGAGE ONCE THE VEHICLE WAS STOPPED ' BUT NOT BEFORE. ALL MATS WERE LOCKED IN PLACE WITH CLIPS. NO VEHICLE ERRORS TO REPORT. THIS IS A DEADLY SITUATION. I AM 6'4', 250 LBS AND IT TOOK EVERYTHING I HAD TO STOP THE CAR. HAD THIS BEEN IN A MORE CONGESTED AREA, THE RESULTS COULD HAVE BEEN FAR WORSE. *TR

NHTSA ODI #10230560

13,300 miles · May 29, 2008
Vehicle Speed Control

IT WASN?T THE MATS!!!! RUNAWAY ACCELERATION IN OUR LEXUS ES 350. DATE OF INCIDENT WAS 05/25/08, MEMORIAL DAY WEEKEND. MY HUSBAND WAS DRIVING AND I WAS IN THE PASSENGER SEAT. WE BOTH SURMISED THAT THE CRUISE CONTROL HAD APPARENTLY TAKEN OVER THE ENGINE AND CAUSED THE ACCELERATION. (MY CRUISE CONTROL HAD ALWAYS BEEN A FLUKE, ON…

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IT WASN?T THE MATS!!!! RUNAWAY ACCELERATION IN OUR LEXUS ES 350. DATE OF INCIDENT WAS 05/25/08, MEMORIAL DAY WEEKEND. MY HUSBAND WAS DRIVING AND I WAS IN THE PASSENGER SEAT. WE BOTH SURMISED THAT THE CRUISE CONTROL HAD APPARENTLY TAKEN OVER THE ENGINE AND CAUSED THE ACCELERATION. (MY CRUISE CONTROL HAD ALWAYS BEEN A FLUKE, ONE WEEK PRIOR I HAD EXPERIENCED AND DISMISSED A BRIEF EPISODE WITH MY CRUISE CONTROL) ONLY GOOD BRAKES AND MY HUSBAND?S SKILL SAVED US FROM A HORRIFIC OUTCOME. I REPORTED THE INCIDENT ON THIS SITE 3/27/08. THE VEHICLE WAS TOWED TO ENGLEWOOD (NJ) LEXUS. YESTERDAY, THE SERVICE MANAGER THERE GAVE CONTRADICTORY EVIDENCE THAT IT WAS THE MATS. SINCE A LARGE ICE-COFFEE SPILLED DURING THE INCIDENT, MY HUSBAND AND I EXAMINED THE MATS TO MOP UP THE SPILL BEFORE THE CAR WAS TOWED AWAY AND SAW THAT THE MATS WERE IN THEIR CORRECT POSITION. IN NO WAY WERE THEY STUFFED UNDER THE BRAKES AND LODGED ON THE ACCELERATOR AS HE STATED AT FIRST. IT IS UNCONSCIONABLE TO ME THAT AN EXTENSIVE EXAMINATION OF THE CRUISE CONTROL MECHANISM HAS NOT PERFORMED. INSKIP LEXUS (RI), WHERE WE BOUGHT THE CAR, HAS AGREED TO HAVE CAR TOWED AND WILL EXAMINE PROBLEM. I AM TERRIFIED TO DRIVE THE CAR AGAIN UNLESS THE PROBLEM IS RESOLVED. THE PROBLEM OF RUNAWAY ACCELERATION HAS BEEN REPORTED IN NUMEROUS CASES ON THIS SITE AND OTHER CONSUMER SITES ABOUT TOYOTA/LEXUS. MANY OWNERS DO NOT AGREE WITH DIAGNOSIS OF MATS BEING THE CULPRIT. ???QUESTION: IS TOYOTA/LEXUS THE NEW AUDI???? *TR [SEE ALSO 10228954 & 10230929]*SMCH

NHTSA ODI #10229189

13,000 miles · May 27, 2008
Vehicle Speed Control

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT HAD TO USE THE BRAKES TO HELP STOP THE VEHICLE LONG ENOUGH SO THAT THE VEHICLE COULD BE TURNED OFF. THE CONTACT STATED THAT A WEEK BEFORE THE FAILURE THE CRUISE CONTROL MADE A SOUND AS IF THE ENGINE ACCELERATED TO…

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TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT HAD TO USE THE BRAKES TO HELP STOP THE VEHICLE LONG ENOUGH SO THAT THE VEHICLE COULD BE TURNED OFF. THE CONTACT STATED THAT A WEEK BEFORE THE FAILURE THE CRUISE CONTROL MADE A SOUND AS IF THE ENGINE ACCELERATED TOO HARD WHEN ACTIVATED. AS OF MAY 27, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 13,000. THE VIN WAS UNAVAILABLE. UPDATED 06/25/08 *BF THE CONSUMER STATED THE CRUISE CONTROL MALFUNCTIONING MAY HAVE BEEN THE CAUSE OF THE SUDDEN ACCELERATION. UPDATED06/25/08 SEE ALSO 10230929 & 10229189*DSY

NHTSA ODI #10228954

9,552 miles · May 7, 2008
Vehicle Speed ControlCrashInjury

TL*THE CONTACT HAD A COMPANY LEASED 2007 LEXUS ES350. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS AND AN INVESTIGATION. THE CONTACT SUSTAINED INJURIES TO HER KNEES. MINNESOTA HIGHW…

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TL*THE CONTACT HAD A COMPANY LEASED 2007 LEXUS ES350. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS AND AN INVESTIGATION. THE CONTACT SUSTAINED INJURIES TO HER KNEES. MINNESOTA HIGHWAY PATROL FILED REPORT NUMBER USS04311. THE FAILURE MILEAGE WAS 9,552. UPDATED 05/29/08. *LJ UPDATED 05/29/08

NHTSA ODI #10226899

16,000 miles · May 3, 2008
Equipment Adaptive/mobilityVehicle Speed Control

WHILE DRIVING MY 2007 LEXUS 350 ES ON SATURDAY, MAY 3, I EXPERIENCED UNINTENDED ACCELERATION. MY VEHICLE UNEXPECTEDLY ACCELERATED AND I WAS UNABLE TO SUCCESSFULLY BRAKE OR SHUT OFF THE CAR WITH THE PUSH BUTTON IGNITION. WHILE STRUGGLING TO GAIN CONTROL OF THE VEHICLE (AND AVOID HITTING OTHER VEHICLES), I WAS FINALLY ABLE TO …

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WHILE DRIVING MY 2007 LEXUS 350 ES ON SATURDAY, MAY 3, I EXPERIENCED UNINTENDED ACCELERATION. MY VEHICLE UNEXPECTEDLY ACCELERATED AND I WAS UNABLE TO SUCCESSFULLY BRAKE OR SHUT OFF THE CAR WITH THE PUSH BUTTON IGNITION. WHILE STRUGGLING TO GAIN CONTROL OF THE VEHICLE (AND AVOID HITTING OTHER VEHICLES), I WAS FINALLY ABLE TO STOP THE CAR USING THE EMERGENCY BRAKE, PUTTING THE CAR IN PARK AND HOLDING THE PUSH BUTTON IGNITION FOR SEVERAL SECONDS. A GREAT DEAL OF SMOKE RESULTED... I IMMEDIATELY CONTACTED WOODFIELD LEXUS, MY LOCAL LEXUS DEALER. I WAS TOLD TO BRING THE CAR TO THE DEALER ASAP FOR REVIEW. I DID SO, AND MY VEHICLE IS CURRENTLY WITH THE DEALER TO PERFORM NECESSARY TESTING. WHEN I ARRIVED AT THE DEALER, THE SERVICE MANAGER NOTICED THAT MY FLOORMATS WERE SECURED, BUT UPSIDE DOWN -- THE RESULT OF A RECENT OIL CHANGE (2 DAYS PRIOR) -- WHERE THE WOODFIELD LEXUS SERVICE TECHNICIAN TURNED MY FLOORMATS OVER -- THEN FORGOT TO PROPERLY SECURE THEM IN THE CORRECT POSITION. I NOTIFIED WOODFIELD LEXUS OF ANOTHER ACCELERATION ISSUE IN 2007, HOWEVER I WAS TOLD THAT THE "JUMPING" ACCELERATION IS A KNOW GLITCH WITH MY MAKE/MODEL/YEAR. MY VEHICLE IS UNSAFE TO DRIVE. *TR

NHTSA ODI #10226564

12,000 miles · Apr 9, 2008
Vehicle Speed ControlCrashInjury

TL*THE CONTACT WAS GIVEN A 2008 LEXUS ES350 AS A LOANER WHILE HER VEHICLE WAS BEING REPAIRED. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO ABRUPTLY ACCELERATE TO 60 MPH. SHE ATTEMPTED TO SLOW THE VEHICLE DOWN AND THE VEHICLE WOULD NOT STOP OR DECELERATE. THE VEHICLE STRUCK A LARGE PIECE OF CEMENT AND CAUSED TH…

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TL*THE CONTACT WAS GIVEN A 2008 LEXUS ES350 AS A LOANER WHILE HER VEHICLE WAS BEING REPAIRED. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO ABRUPTLY ACCELERATE TO 60 MPH. SHE ATTEMPTED TO SLOW THE VEHICLE DOWN AND THE VEHICLE WOULD NOT STOP OR DECELERATE. THE VEHICLE STRUCK A LARGE PIECE OF CEMENT AND CAUSED THE OIL PAN TO DETACH. OIL BEGAN TO POUR FROM THE VEHICLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE IS 12,000. UPDATED 05/05/08 *BF THE CONSUMER WAS INJURED. UPDATED

NHTSA ODI #10223792

Official recalls

4

19V741000 · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

Oct 17, 2019

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Additional source detail variants (2)

Air Bags:frontal:passenger Side:inflator Module

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Air Bags:frontal:driver Side:inflator Module

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

17V006000 · Air Bags:frontal:passenger Side:inflator Module

Jan 9, 2017

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

16V340000 · Air Bags:frontal:passenger Side:inflator Module

May 23, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

09V388000 · Vehicle Speed Control:accelerator Pedal

Oct 5, 2009

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Consequence & remedy

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

DP09001 · Unwanted And Unintended Acceleration

Opened Apr 8, 2009 · Closed Oct 29, 2009

Status: closed (inferred from source dates) · Vehicle Speed Control

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED DP09-001 ON APRIL 8, 2009, TO EVALUATE A DEFECT PETITION REQUESTING ADDITIONAL INVESTIGATION OF POTENTIAL THROTTLE CONTROL SYSTEM DEFECTS UNRELATED TO FLOOR MAT INTERFERENCE WITH ACCELERATOR PEDALS IN MODEL YEAR (MY) 2007 LEXUS ES 350 VEHICLES.THE PETITIONER REFERENCED AN EARLIER ODI INVESTIGATION CONCERNING FLOOR MAT INTERFERENCE WITH ACCELERATOR PEDAL RETURN (PE07-016/EA07-010), WHICH HE STATED WAS TOO NARROW IN SCOPE AS IT DID NOT INCLUDE ALL INCIDENTS OF UNWANTED ACCELERATION AND CONSIDER ALL POTENTIAL CAUSES OF VEHICLE SPEED CONTROL CONCERNS.THE PETITION ALSO REQUESTED AN INVESTIGATION OF MY 2002-2003 LEXUS ES300 FOR THOSE 'LONGER DURATION INCIDENTS INVOLVING UNCONTROLLABLE ACCELERATION WHERE BRAKE PEDAL APPLICATION ALLEGEDLY HAD NO EFFECT' THAT WERE DETERMINED NOT TO BE WITHIN THE SCOPE OF INVESTIGATION PE04-021. AS BACKGROUND, THE PETITIONER OWNS A MY 2007 LEXUS ES350 THAT ALLEGEDLY EXPERIENCED AN UNWANTED AND UNCONTROLLED ACCELERATION EVENT (ODI COMPLAINT NUMBER 10261660).TOYOTA CONCLUDED THAT THE INCIDENT WAS CAUSED BY AN UNSECURED FLOOR MAT. TO ASSESS THE PETITIONER'S REQUEST, ODI INTERVIEWED THE PETITIONER, INSPECTED HIS VEHICLE, REVIEWED INFORMATION SUBMITTED BY TOYOTA, REVIEWED OWNER COMPLAINTS ALLEGING INCIDENTS OF UNWANTED ACCELERATION IN THE SUBJECT VEHICLES AND MATERIAL RELATED TO THE INVESTIGATIONS CITED BY THE PETITIONER.ODI IDENTIFIED 64 COMPLAINTS ALLEGING INCIDENTS OF UNWANTED ACCELERATION IN MY 2007 LEXUS VEHICLES, RESULTING IN 8 CRASHES AND 15 INJURIES.ODI'S ANALYSIS OF THESE COMPLAINTS DETERMINED THAT 50 (78%) INVOLVED INCIDENTS OF FLOOR MAT INTERFERENCE, INCLUDING 7 (88%) OF THE CRASHES AND ALL 15 INJURIES.THEREFORE, ODI'S ANALYSIS FOUND THAT THE ONLY DEFECT TREND RELATED TO VEHICLE SPEED CONTROL IN THE SUBJECT VEHICLES INVOLVED THE POTENTIAL FOR ACCELERATOR PEDALS TO BECOME TRAPPED NEAR THE FLOOR BY OUT-OF-POSITION OR INAPPROPRIATE FLOOR MAT INSTALLATIONS. ON OCTOBER 5, 2009, TOYOTA INITIATED A SAFETY RECALL (RECALL 09V-388) TO ADDRESS CONCERNS WITH POTENTIAL ACCELERATOR PEDAL ENTRAPMENT BY FLOOR MATS IN APPROXIMATELY 3.8 MILLION VEHICLES, INCLUDING THE SUBJECT VEHICLES.EXCEPT INSOFAR AS THE PETITIONER'S CONTENTIONS RELATE TO THAT RECALL, THE FACTUAL BASES OF THE PETITIONER'S CONTENTIONS THAT ANY FURTHER INVESTIGATION IS NECESSARY ARE UNSUPPORTED. IN OUR VIEW, ADDITIONAL INVESTIGATION IS UNLIKELY TO RESULT IN A FINDING THAT A DEFECT RELATED TO MOTOR VEHICLE SAFETY EXISTS OR A NHTSA ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY-RELATED DEFECT, AS ALLEGED BY THE PETITIONER, AT THE CONCLUSION OF THE REQUESTED INVESTIGATION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.THIS ACTION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY FUTURE CIRCUMSTANCES.PLEASE SEE THEFEDERAL REGISTER NOTICE FOR FURTHER DETAILS.

EA07010 · Unwanted Acceleration, Floor Mat

Opened Aug 8, 2007 · Closed Oct 11, 2007

Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal

THE DRIVER SIDE FLOOR MAT WILL NOT INTERFERE WITH THE THROTTLE PEDAL IF PROPERLY SECURED USING THE RETAINING HOOKS PROVIDED BY TOYOTA.HOWEVER, IF THE ALL WEATHER MAT IS UNSECURED AND MOVES FORWARD FROM ITS INTENDED POSITION IT CAN ENTRAP THE THROTTLE PEDAL AT THE FULLY OPEN POSITION AFTER IT HAS BEEN DEPRESSED.THIS CAN HAPPEN REGARDLESS OF WHETHER OR NOT ANOTHER MAT (CARPET) IS UNDERNEATH.WHEN THIS OCCURS, SOME OPERATORS REACT BY APPLYING THE BRAKE PEDAL MULTIPLE TIMES, DEPLETING THE BRAKING SYSTEM'S (VACUUM BASED) POWER ASSIST.STOPPING THE VEHICLE WITH UNASSISTED BRAKING WHILE THE THROTTLE IS FULLY OPEN REQUIRES SIGNIFICANT PEDAL FORCE, WHICH SOME OPERATORS DID NOT, OR WERE UNABLE TO, APPLY FOR THE REQUIRED DURATION.CONTINUED DRIVING IN THIS CONDITION RESULTS IN OVERHEATED BRAKES, WHICH FURTHER DIMINISHES THE BRAKING EFFECTIVENESS.SOME OPERATORS ATTEMPTED TO TURN THE VEHICLE OFF BY DEPRESSING THE ENGINE CONTROL BUTTON, HOWEVER THEY WERE UNAWARE THE BUTTON HAD TO BE DEPRESSED FOR THREE SECONDS TO STOP THE ENGINE WHEN THE VEHICLE IS IN MOTION; THIS FUNCTIONALITY WAS NOT EXPLAINED ADEQUATELY IN THE OWNER'S MANUAL.IN ODI INTERVIEWS, OWNER'S REPORTED THEY WERE UNAWARE THE ALL WEATHER MAT HAD THE POTENTIAL TO INTERFERE WITH THE THROTTLE PEDAL, ADVISING THAT THIS WAS NEVER PROPERLY EXPLAINED GIVEN THE SIGNIFICANT HAZARD IT REPRESENTED.OWNERS REPORTED SEVERAL EXPLANATIONS FOR WHY THE MAT WAS UNSECURED, INCLUDING THAT THE VEHICLE WAS DELIVERED IN THIS CONDITION (MOST COMMON REASON), OR THAT THEY HAD (UNWITTINGLY) INSTALLED THE MAT THEMSELVES, OR THAT ANOTHER PARTY, SUCH AS A CAR WASH ATTENDANT, HAD DISTURBED THE MAT WITHOUT THE OWNER'S KNOWLEDGE.ONE CONSUMER REPORTED THAT THEIR VEHICLE WAS DELIVERED WITHOUT THE RETAINING DEVICES INSTALLED.IN A SEPTEMBER 26, 2007 LETTER TO NHTSA, TOYOTA INDICATED THAT THEY WOULD CONDUCT A SAFETY RECALL TO REPLACE THE ALL WEATHER MAT WITH A REDESIGNED MAT.ACCORDING TO TOYOTA, THE NEW MAT DESIGN WILL REDUCE THE POTENTIAL FOR MAT INTERFERENCE WITH THE THROTTLE PEDAL.THE POPULATION NOTED ABOVE REPRESENTS THE NUMBER OF SUBJECT MATSTHAT HAVE BEEN SOLD IN THE UNITED STATES.SINCE TOYOTA CANNOT IDENTIFY WHICH VEHICLES MAY HAVE THE SUBJECT MATS, THEY WILL SEND A LETTER TO ALL REGISTERED OWNERS OF THE SUBJECT VEHICLES (ESTIMATED 750K) ADVISING THEM OF THE CONCERN AND REMEDY.A COPY OF THAT LETTER WILL BE POSTED TO NHTSA'S WEB SITE UNDER RECALL 07E-082; IT CONTAINS A DESCRIPTION OF THE CONDITION AND THE ACTIONS AN OPERATOR SHOULD TAKE IN THE EVENT THROTTLE ENTRAPMENT OCCURS WHILE DRIVING.THE FATALITY INCIDENT NOTED ABOVE OCCURRED IN JULY 2007 AND WAS INVESTIGATED BY NHTSA'S SPECIAL CRASH INVESTIGATIONS OFFICE.IT HAS NOT BEEN REPORTED ON A VEHICLE OWNER QUESTIONNAIRE.THE OPERATOR REPORTEDLY TRAVELLED AT SPEEDS IN EXCESS OF 100 MPH FOR AN ESTIMATED EIGHT MILES ON AN INTERSTATE IN CALIFORNIA BEFORE IT STRUCK TWO OTHER VEHICLES.ONE OF THE STRUCK VEHICLES AND THE SUBJECT VEHICLE CAUGHT FIRE.THE OCCUPANT OF THE STRUCK VEHICLE DID NOT EVACULATE AND DIED AT THE SCENE.THE SUBJECT VEHICLE DRIVER SUFFERED A BROKEN BONE.THE CALIFORNIA HIGHWAY PATROL IS INVESTIGATING THE INCIDENT ALSO.ODI DID NOT ISSUE AN INFORMATION REQUEST LETTER DURING THIS INVESTIGATION.THE TOYOTA REPORTS NOTED ABOVE WERE REPORTED DURING PRELIMINARY EVALUATION PE07-016 AND ARE CURRENT THROUGH APRIL 2007 FOR MY 2007 LEXUS ES350 ONLY.ODI DOES NOT HAVE FIELD EXPERIENCE DATA FROM TOYOTA FOR CAMRY VEHICLES.THROTTLE ENTRAPMENT DUE TO IMPROPERLY INSTALLED FLOOR MATS COULD BE A CONCERN IN ALL VEHICLES.THEREFORE, DRIVERS SHOULD ALWAYS ENSURE THEIR FLOOR MATS ARE PROPERLY AND SAFELY INSTALLED.THIS INCL

Additional source detail variants (2)

Vehicle Speed Control:accelerator Pedal

THE DRIVER SIDE FLOOR MAT WILL NOT INTERFERE WITH THE THROTTLE PEDAL IF PROPERLY SECURED USING THE RETAINING HOOKS PROVIDED BY TOYOTA.HOWEVER, IF THE ALL WEATHER MAT IS UNSECURED AND MOVES FORWARD FROM ITS INTENDED POSITION IT CAN ENTRAP THE THROTTLE PEDAL AT THE FULLY OPEN POSITION AFTER IT HAS BEEN DEPRESSED.THIS CAN HAPPEN REGARDLESS OF WHETHER OR NOT ANOTHER MAT (CARPET) IS UNDERNEATH.WHEN THIS OCCURS, SOME OPERATORS REACT BY APPLYING THE BRAKE PEDAL MULTIPLE TIMES, DEPLETING THE BRAKING SYSTEM'S (VACUUM BASED) POWER ASSIST.STOPPING THE VEHICLE WITH UNASSISTED BRAKING WHILE THE THROTTLE IS FULLY OPEN REQUIRES SIGNIFICANT PEDAL FORCE, WHICH SOME OPERATORS DID NOT, OR WERE UNABLE TO, APPLY FOR THE REQUIRED DURATION.CONTINUED DRIVING IN THIS CONDITION RESULTS IN OVERHEATED BRAKES, WHICH FURTHER DIMINISHES THE BRAKING EFFECTIVENESS.SOME OPERATORS ATTEMPTED TO TURN THE VEHICLE OFF BY DEPRESSING THE ENGINE CONTROL BUTTON, HOWEVER THEY WERE UNAWARE THE BUTTON HAD TO BE DEPRESSED FOR THREE SECONDS TO STOP THE ENGINE WHEN THE VEHICLE IS IN MOTION; THIS FUNCTIONALITY WAS NOT EXPLAINED ADEQUATELY IN THE OWNER'S MANUAL.IN ODI INTERVIEWS, OWNER'S REPORTED THEY WERE UNAWARE THE ALL WEATHER MAT HAD THE POTENTIAL TO INTERFERE WITH THE THROTTLE PEDAL, ADVISING THAT THIS WAS NEVER PROPERLY EXPLAINED GIVEN THE SIGNIFICANT HAZARD IT REPRESENTED.OWNERS REPORTED SEVERAL EXPLANATIONS FOR WHY THE MAT WAS UNSECURED, INCLUDING THAT THE VEHICLE WAS DELIVERED IN THIS CONDITION (MOST COMMON REASON), OR THAT THEY HAD (UNWITTINGLY) INSTALLED THE MAT THEMSELVES, OR THAT ANOTHER PARTY, SUCH AS A CAR WASH ATTENDANT, HAD DISTURBED THE MAT WITHOUT THE OWNER'S KNOWLEDGE.ONE CONSUMER REPORTED THAT THEIR VEHICLE WAS DELIVERED WITHOUT THE RETAINING DEVICES INSTALLED.IN A SEPTEMBER 26, 2007 LETTER TO NHTSA, TOYOTA INDICATED THAT THEY WOULD CONDUCT A SAFETY RECALL TO REPLACE THE ALL WEATHER MAT WITH A REDESIGNED MAT.ACCORDING TO TOYOTA, THE NEW MAT DESIGN WILL REDUCE THE POTENTIAL FOR MAT INTERFERENCE WITH THE THROTTLE PEDAL.THE POPULATION NOTED ABOVE REPRESENTS THE NUMBER OF SUBJECT MATSTHAT HAVE BEEN SOLD IN THE UNITED STATES.SINCE TOYOTA CANNOT IDENTIFY WHICH VEHICLES MAY HAVE THE SUBJECT MATS, THEY WILL SEND A LETTER TO ALL REGISTERED OWNERS OF THE SUBJECT VEHICLES (ESTIMATED 750K) ADVISING THEM OF THE CONCERN AND REMEDY.A COPY OF THAT LETTER WILL BE POSTED TO NHTSA'S WEB SITE UNDER RECALL 07E-082; IT CONTAINS A DESCRIPTION OF THE CONDITION AND THE ACTIONS AN OPERATOR SHOULD TAKE IN THE EVENT THROTTLE ENTRAPMENT OCCURS WHILE DRIVING.THE FATALITY INCIDENT NOTED ABOVE OCCURRED IN JULY 2007 AND WAS INVESTIGATED BY NHTSA'S SPECIAL CRASH INVESTIGATIONS OFFICE.IT HAS NOT BEEN REPORTED ON A VEHICLE OWNER QUESTIONNAIRE.THE OPERATOR REPORTEDLY TRAVELLED AT SPEEDS IN EXCESS OF 100 MPH FOR AN ESTIMATED EIGHT MILES ON AN INTERSTATE IN CALIFORNIA BEFORE IT STRUCK TWO OTHER VEHICLES.ONE OF THE STRUCK VEHICLES AND THE SUBJECT VEHICLE CAUGHT FIRE.THE OCCUPANT OF THE STRUCK VEHICLE DID NOT EVACULATE AND DIED AT THE SCENE.THE SUBJECT VEHICLE DRIVER SUFFERED A BROKEN BONE.THE CALIFORNIA HIGHWAY PATROL IS INVESTIGATING THE INCIDENT ALSO.ODI DID NOT ISSUE AN INFORMATION REQUEST LETTER DURING THIS INVESTIGATION.THE TOYOTA REPORTS NOTED ABOVE WERE REPORTED DURING PRELIMINARY EVALUATION PE07-016 AND ARE CURRENT THROUGH APRIL 2007 FOR MY 2007 LEXUS ES350 ONLY.ODI DOES NOT HAVE FIELD EXPERIENCE DATA FROM TOYOTA FOR CAMRY VEHICLES.THROTTLE ENTRAPMENT DUE TO IMPROPERLY INSTALLED FLOOR MATS COULD BE A CONCERN IN ALL VEHICLES.THEREFORE, DRIVERS SHOULD ALWAYS ENSURE THEIR FLOOR MATS ARE PROPERLY AND SAFELY INSTALLED.THIS INCL

Vehicle Speed Control

THE DRIVER SIDE FLOOR MAT WILL NOT INTERFERE WITH THE THROTTLE PEDAL IF PROPERLY SECURED USING THE RETAINING HOOKS PROVIDED BY TOYOTA.HOWEVER, IF THE ALL WEATHER MAT IS UNSECURED AND MOVES FORWARD FROM ITS INTENDED POSITION IT CAN ENTRAP THE THROTTLE PEDAL AT THE FULLY OPEN POSITION AFTER IT HAS BEEN DEPRESSED.THIS CAN HAPPEN REGARDLESS OF WHETHER OR NOT ANOTHER MAT (CARPET) IS UNDERNEATH.WHEN THIS OCCURS, SOME OPERATORS REACT BY APPLYING THE BRAKE PEDAL MULTIPLE TIMES, DEPLETING THE BRAKING SYSTEM'S (VACUUM BASED) POWER ASSIST.STOPPING THE VEHICLE WITH UNASSISTED BRAKING WHILE THE THROTTLE IS FULLY OPEN REQUIRES SIGNIFICANT PEDAL FORCE, WHICH SOME OPERATORS DID NOT, OR WERE UNABLE TO, APPLY FOR THE REQUIRED DURATION.CONTINUED DRIVING IN THIS CONDITION RESULTS IN OVERHEATED BRAKES, WHICH FURTHER DIMINISHES THE BRAKING EFFECTIVENESS.SOME OPERATORS ATTEMPTED TO TURN THE VEHICLE OFF BY DEPRESSING THE ENGINE CONTROL BUTTON, HOWEVER THEY WERE UNAWARE THE BUTTON HAD TO BE DEPRESSED FOR THREE SECONDS TO STOP THE ENGINE WHEN THE VEHICLE IS IN MOTION; THIS FUNCTIONALITY WAS NOT EXPLAINED ADEQUATELY IN THE OWNER'S MANUAL.IN ODI INTERVIEWS, OWNER'S REPORTED THEY WERE UNAWARE THE ALL WEATHER MAT HAD THE POTENTIAL TO INTERFERE WITH THE THROTTLE PEDAL, ADVISING THAT THIS WAS NEVER PROPERLY EXPLAINED GIVEN THE SIGNIFICANT HAZARD IT REPRESENTED.OWNERS REPORTED SEVERAL EXPLANATIONS FOR WHY THE MAT WAS UNSECURED, INCLUDING THAT THE VEHICLE WAS DELIVERED IN THIS CONDITION (MOST COMMON REASON), OR THAT THEY HAD (UNWITTINGLY) INSTALLED THE MAT THEMSELVES, OR THAT ANOTHER PARTY, SUCH AS A CAR WASH ATTENDANT, HAD DISTURBED THE MAT WITHOUT THE OWNER'S KNOWLEDGE.ONE CONSUMER REPORTED THAT THEIR VEHICLE WAS DELIVERED WITHOUT THE RETAINING DEVICES INSTALLED.IN A SEPTEMBER 26, 2007 LETTER TO NHTSA, TOYOTA INDICATED THAT THEY WOULD CONDUCT A SAFETY RECALL TO REPLACE THE ALL WEATHER MAT WITH A REDESIGNED MAT.ACCORDING TO TOYOTA, THE NEW MAT DESIGN WILL REDUCE THE POTENTIAL FOR MAT INTERFERENCE WITH THE THROTTLE PEDAL.THE POPULATION NOTED ABOVE REPRESENTS THE NUMBER OF SUBJECT MATSTHAT HAVE BEEN SOLD IN THE UNITED STATES.SINCE TOYOTA CANNOT IDENTIFY WHICH VEHICLES MAY HAVE THE SUBJECT MATS, THEY WILL SEND A LETTER TO ALL REGISTERED OWNERS OF THE SUBJECT VEHICLES (ESTIMATED 750K) ADVISING THEM OF THE CONCERN AND REMEDY.A COPY OF THAT LETTER WILL BE POSTED TO NHTSA'S WEB SITE UNDER RECALL 07E-082; IT CONTAINS A DESCRIPTION OF THE CONDITION AND THE ACTIONS AN OPERATOR SHOULD TAKE IN THE EVENT THROTTLE ENTRAPMENT OCCURS WHILE DRIVING.THE FATALITY INCIDENT NOTED ABOVE OCCURRED IN JULY 2007 AND WAS INVESTIGATED BY NHTSA'S SPECIAL CRASH INVESTIGATIONS OFFICE.IT HAS NOT BEEN REPORTED ON A VEHICLE OWNER QUESTIONNAIRE.THE OPERATOR REPORTEDLY TRAVELLED AT SPEEDS IN EXCESS OF 100 MPH FOR AN ESTIMATED EIGHT MILES ON AN INTERSTATE IN CALIFORNIA BEFORE IT STRUCK TWO OTHER VEHICLES.ONE OF THE STRUCK VEHICLES AND THE SUBJECT VEHICLE CAUGHT FIRE.THE OCCUPANT OF THE STRUCK VEHICLE DID NOT EVACULATE AND DIED AT THE SCENE.THE SUBJECT VEHICLE DRIVER SUFFERED A BROKEN BONE.THE CALIFORNIA HIGHWAY PATROL IS INVESTIGATING THE INCIDENT ALSO.ODI DID NOT ISSUE AN INFORMATION REQUEST LETTER DURING THIS INVESTIGATION.THE TOYOTA REPORTS NOTED ABOVE WERE REPORTED DURING PRELIMINARY EVALUATION PE07-016 AND ARE CURRENT THROUGH APRIL 2007 FOR MY 2007 LEXUS ES350 ONLY.ODI DOES NOT HAVE FIELD EXPERIENCE DATA FROM TOYOTA FOR CAMRY VEHICLES.THROTTLE ENTRAPMENT DUE TO IMPROPERLY INSTALLED FLOOR MATS COULD BE A CONCERN IN ALL VEHICLES.THEREFORE, DRIVERS SHOULD ALWAYS ENSURE THEIR FLOOR MATS ARE PROPERLY AND SAFELY INSTALLED.THIS INCL

PE07016 · Accessory Floor Mat

Opened Mar 29, 2007 · Closed Aug 8, 2007

Status: closed (inferred from source dates) · Vehicle Speed Control:accelerator Pedal

COMPLAINANTS INTERVIEWED BY ODI STATED THAT THEY APPLIED THE THROTTLE PEDAL TO ACCELERATE THE VEHICLE THEN EXPERIENCED UNWANTED ACCELERATION AFTER RELEASE.SUBSEQUENT (AND SOMETIMES REPEATED) APPLICATIONS OF THE BRAKE PEDAL REDUCED ACCELERATION BUT DID NOT STOP THE VEHICLE.IN SOME INCIDENTS DRIVERS TRAVELED SIGNIFICANT DISTANCES (MILES) AT HIGH VEHICLE SPEEDS (GREATER THAN 90 MPH) BEFORE THE VEHICLE STOPPED (ODI NOTES THAT MULTIPLE BRAKE APPLICATIONS WITH THE THROTTLE IN AN OPEN POSITION CAN DEPLETE THE BRAKE SYSTEM'S POWER (VACUUM) ASSIST RESERVE RESULTING IN DIMINISHED BRAKING).THE SUBJECT VEHICLES HAVE AN ENGINE CONTROL BUTTON INSTEAD OF A TRADITIONAL IGNITION KEY. SOME DRIVERS REPORTED THAT THEIR ATTEMPTS TO TURN THE ENGINE OFF BY PRESSING THE CONTROL BUTTON WERE UNSUCCESSFUL.IN THESE CASES IT APPEARS THE DRIVERS WERE UNAWARE THAT THE BUTTON'S FUNCTIONALITY CHANGES WHEN THE VEHICLE IS IN MOTION REQUIRING THAT IT BE DEPRESSED FOR 3 SECONDS (INSTEAD OF MOMENTARILY) TO STOP THE ENGINE.ODI HAS OBSERVED THAT AN UNSECURED LEXUS ACCESSORY ALL WEATHER FLOOR MAT CAN TRAP THE THROTTLE PEDAL IN AN OPEN POSITION RESULTING IN SIGNIFICANT UNWANTED ACCELERATION.UNSECURED FLOOR MATS HAVE BEEN FOUND IN THE MAJORITY OF INCIDENT VEHICLES.IN ADDITION, ODI HAS INSPECTED TWO INCIDENT VEHICLES DOCUMENTING BRAKE DAMAGE DUE TO OVERHEATING. IN THE FIVE ODI CRASH INCIDENTS THE OPERATORS ALLEGE THEY EXPERIENCED UNWANTED ACCELERATION AND WERE UNABLE TO STOP THE VEHICLE TO AVOID THE COLLISION.FOUR OF THE FIVE CRASHES ARE MULTI-VEHICLE (ONE INVOLVING 7 VEHICLES) AND TWO RESULTED IN TOTAL LOSS DAMAGES (ONE INVOLVING A FIRE).ONE INJURY, WHICH RESULTED FROM A ROLL-OVER CRASH, WAS SIGNIFICANT AND THE INJURED PERSON CONTINUES TO SHOW SYMPTOMS.ONE INJURY INCIDENT IS NOT CRASH RELATED (COMPLAINANT ALLEGES A KNEE INJURY DUE TO OVEREXERTION DURING BRAKE APPLICATION). IN THEIR RESPONSE TO ODI'S APRIL 5, 2007 INFORMATION REQUEST LETTER, TOYOTA ACKNOWLEDGES THAT SOME OF THE ALLEGED INCIDENTS ARE LIKELY RELATED TO IMPROPER INSTALLATION OF THE DRIVER SIDE ALL WEATHER FLOOR MAT RESULTING IN INTERFERENCE WITH ACCELERATOR PEDAL MOVEMENT.TOYOTA DESCRIBES VARIOUS CHANGES TO THE LABELING OF THE ALL WEATHER MAT (INCLUDING A STICKER FOR THE BOTTOM OF THE MAT AND ENLARGING THE STATEMENT ON THE VISIBLE SURFACE) AND THE PACKAGING USED FOR SALES OF THE MATS, AND HAS NOTIFIED ODI OF AN OWNER MAILING TO SUBJECT VEHICLE OWNERS WARNING OF THE DANGERS OF IMPROPER MAT INSTALLATION.TOYOTA BELIEVES THE SUBJECT VEHICLES AND THE ALL WEATHER MAT DO NOT CONTAIN A SAFETY RELATED DEFECT AND THAT THE ACTIONS THEY HAVE TAKEN ARE SUFFICIENT TO ADDRESS ANY FUTURE CONCERNS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS ISSUE AND TO ASSESS THE ACTIONS TAKEN BY TOYOTA.