Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 14 of 31 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports1 fire reports6 injury reports
What owners actually said
31 reports
29,500 miles · Apr 2, 2014
Electrical SystemStructure
ON THE PASSENGER SIDE DASHBOARD NEXT TO TEMPERATURE CONTROL SWITCH, DASHBOARD VINYL IS MELTING, IT HAS BUBBLE AND ONE BUBBLE WAS BROKEN TO MAKE A HOLE. I NOTICED IT ON APRIL 1, 2014. WHEN I CHANGED THE CABIN AIR FILTER ON MARCH,31 IN GLOVE COMPARTMENT, I DIDN'T SEE IT. I BROUGHT MY CAR TO NEW COUNTRY LEXUS AND DESCRIBED THE ISSU…
Read full complaint
ON THE PASSENGER SIDE DASHBOARD NEXT TO TEMPERATURE CONTROL SWITCH, DASHBOARD VINYL IS MELTING, IT HAS BUBBLE AND ONE BUBBLE WAS BROKEN TO MAKE A HOLE. I NOTICED IT ON APRIL 1, 2014. WHEN I CHANGED THE CABIN AIR FILTER ON MARCH,31 IN GLOVE COMPARTMENT, I DIDN'T SEE IT. I BROUGHT MY CAR TO NEW COUNTRY LEXUS AND DESCRIBED THE ISSUE HOPING THAT THEIR TECHNICIAN MAY SEE ISSUE WITH TEMPERATURE CONTROL RESISTANCE MAY CAUSING WIRING TO HEAT THAT IS CAUSING VINYL TO MELT. BUT THEY DIDN'T SEE IT THAT WAY, INSTEAD THEY ARE SAYING THAT I MIGHT HAVE DROPPED A CHEMICAL ON IT, I SWORE TO THEM I DIDN'T USE ANY CHEMICAL AND I DON'T HAVE ANY PASSENGER EXCEPT MY WIFE. I DON'T WANT TO FIX THE VINYL UNTIL I FIX WHAT CAUSED IT. BUT, UNFORTUNATELY LEXUS DEALERSHIPS TRAINED TECHNICIAN DIDN'T SEE ANYTHING CAUSING IT FROM THE INSIDE THE DASHBOARD. BY TAKING SECOND OPINION FROM OUTSIDE REPAIR SHOP, HE MENTIONED THE TEMPERATURE CONTROL RESISTANCE MAY BE HEATING UP THE WIRE THAT MIGHT HAVE CAUSED THE VINYL TO MELT. I FEEL THAT THIS IS A REAL ISSUE AND IT MAY CAUSE A FIRE. I HAVE OPENED A CASE WITH LEXUS CORPORATE AND A CASE MANAGE PROMISED TO CALL ME BY APRIL 4, 2014. UPDATED 04/17/14
NHTSA ODI #10576878
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2012 Lexus Es Problems, Complaints & Recalls | Skip That Year