2019 Land Rover Range Rover Sport

Vehicle: 2019 Land Rover Range Rover Sport HSE While driving approximately 65-70 mph, a red battery/charging warning appeared instructing me to pull over immediately. Within approximately 3-5 minutes, the vehicle rapidly lost electrical power and became completely disabled while driving. EVERYTHING in my car started shutting down; no air, no lights, no steering. Steering and vehicle functions became inoperable and the vehicle required towing. The repair facility diagnosed a charging-system malfunction. Diagnostic notes stated the alternator was only producing approximately 11.2 volts and was not charging the battery. The repair facility also documented that the alternator was saturated in engine oil due to leaking valve covers and oil filter housing components. Repairs included replacement of the alternator, valve covers, oil filter housing, gaskets, coolant-related components, and associated labor under Land Rover repair procedures. I am submitting this complaint because the sudden loss of electrical power while driving at highway speed created a serious safety concern. The only thing that saved me for an accident is the high speed I was traveling coasted my car to the exit as an 18-wheeler truck was on the side and behind me.

The contact owns a 2019 Land Rover Range Rover Sport. The contact stated that while driving approximately 65-70 MPH, the contact believed that the battery warning light was illuminated before the vehicle shut off. The steering wheel became inoperable. The contact was able to pull over to the median, where an independent mechanic attempted to restart the vehicle, but the vehicle failed to restart. The vehicle was towed to VEX European, where an unknown diagnostic result was retrieved, and the vehicle was repaired. The contact later became aware of NHTSA Campaign Number: 26V248000 (ELECTRICAL SYSTEM) online and associated the failure with the recall; however, the VIN was not included. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 72,000.

Vehicle experienced sudden and complete shutdown while driving immediately after crossing railroad tracks. Dashboard warning displayed “battery failure.” Vehicle would not restart and would not shift into neutral, leaving it immobilized in traffic. Police department called and traffic was managed by 2 police officers. Vehicle was stuck on roadway and required manual override procedure (unknown to owner) to shift into neutral before being pushed off roadway. Vehicle was towed 250 miles. Dealership has indicated hybrid battery/system failure and ordered replacement battery. Concern: Sudden total loss of propulsion and inability to shift into neutral creates serious roadway safety hazard. If this had occurred seconds earlier, vehicle could have been immobilized directly on railroad tracks. Request investigation into hybrid battery/system failures causing sudden total shutdown without safe-mode capability.

The infotainment system system that controls the AC RADIO DEFROST HEATED SEATS, SETTINGS, DRIVEABILITY SETTINGS does not turn on. This is my wifes car and she has to drive sometimes with no defrost while its raining and not AC/Heat control while the weather is cold or super hot in LA. The problem has been diagnosed by the dealer and there has been a recall issued for this specific recall, just not for my vin number. So Land Rover Corporate refuses to fix it or provide any financial help. The car has 45,000miles and we are the original owner. I believe our vin should also be included in the recall of the Land over Sport Infotainment system. I believe our model was not included because it was a diesel and not many range rover sport diesels are in the States,.

Constant loss of coolant, overheating. Coored. Crossover pipes replaces. Pressure tests to coolant system come back as normal, but vehicle requires frequent topping up and dashboard warning lights. Car overheated on highway requiring immediate stopping and tow. After removing starter, pooling found while under pressure on shield under turbo manifold. Exact location of leak is tbd. These repairs should be covered by a recall for how frequently they occur. The MHEV turbo is generating too much heat for all of the plastic parts.

- I purchased my car in October 2022 and I have had a Coolant level low notification on my dashboard in December 2022. I then filled the coolant myself. - The warning notification showed up again after about 3 weeks in January 2023. I then took it to Land Rover Frisco Service and Parts Center on 1/25/2023 to get it get it inspected. They said they found 'Turbo Coolant Inlet and Outlet Pipes Leaking, Replace Turbo Coolant INLET Pipe and Replace Turbo Outlet Coolant Pipe' (exact words from the service note). - However, the SAME issue came back again after about 6 months, when I call them back for repair - they said I will have to pay it out of my pocket since my warranty has run out. - I asked them how much the cost would be, and they said to diagnose they would charge me $260 and then whatever amount the repair service would cost. As I could not afford it, I started re-filling the coolant whenever the car is giving me the 'coolant low' warning sign. And I have been doing that for the past good year or so. - I now some vehicles with the same year and model have been re-called for the specific safety issue that I am experiencing, However my vehicle is not part of the re-call. - I called them Land Rover this morning to request if they can fix my car for free, and they said since this car is not part of the re-called cars, I will have to pay for the fix. - I strongly believe this car should be part of the re-call as well.

On Monday, October 28, 2024, while driving on [XXX] [XXX] from McKinney, TX, to Irving, TX, a red oil can light appeared on my vehicle's dashboard. Shortly after, the car struggled to accelerate. I pulled over, and white smoke began coming through the dashboard vents. Noticing a strong smell, my daughter and I exited the vehicle. We observed fluid leaking on the ground and smoke intensifying. Soon after, flames engulfed the vehicle's undercarriage. The entire car was consumed by fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHEN THE VEHICLE IS PARKED. THE VEHICLE CONSISTENTLY DOES NOT RECOGNIZE THE KEY FOB. THE VEHICLE DOORS WILL NOT UNLOCK WHEN TOUCHING THE DOOR HANDLES, THE CAR DOES NOT START WHEN TRYING TO USE PUSH TO START. GIVES AN ERROR MESSAGE THAT THE KEY IS NOT RECOGNIZED. THIS IS A SAFETY ISSUE BECAUSE IT IS UNSAFE TO HAVE A VEHICLE THAT CANNOT BE STARTED THEREBY STRANDING MYSELF AND MY FAMILY DURING THE COLD WINTER MONTHS.