2021 Kia Telluride

The contact owns a 2021 Kia Telluride. The contact stated while the vehicle was parked, the infotainment center displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. In addition, the contact was informed that the repair was not covered under recall or warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

A known Kia Telluride issue arose with the oil filter housing gasket. I came out to find a huge oil leak on my driveway. Not only was the oil really low but it's suspected that it also caused the antifreeze to become low. I had just had the oil change a couple weeks prior so not sure if the technician could have also tightened it too much torque when they tighten the filter cap, causing a crack. It's a known Kia Telluride issue. I was still under 60K warranty but passed the 5 year warranty mark by only 2 months. Since I'd bought my Kia just down the street and faithfully had it serviced there, they service manager tried to be nice and gave me $20 off the $220 bill and told me I should contact Kia since it was a known problem. But when I did they took my case seriously until they learned the dealership gave me $20 off and then proceeded to deny paying for anything. As mentioned, it's a very common issue with this make and model. If I hadn't noticed the oil spot on my driveway, I could have easily driven it until there was no oil (it was already super low) and then had the whole engine blow up. I'm just lucky I park outside and saw it. Now every time I call Kia and try to speak to a supervisor, I go straight to voicemail.

There is no incident that lead to this part breaking. My sunroof broke when it was opened. A part fell out of the assembly into the car. The sunroof will now not open fully or close fully. It's a hazard because I'm not sure if the glass is properly attached to my car and can fly off. I took this to a dealership the other day and was told this was common and not covered under warranty, costing owners thousands of dollars and days of repairs.

The sunroof on my 2021 Kia Telluride broke and is stuck open. We had to take it to Kia to have the repair quoted and they want to charge $6k to have it replaced. This is a huge safety issue, as it is winter and we have rain/snow getting in the car, as well as the potential for someone to break into my car through the sunroof as well. I have read numerous reports online of other 2021 Kia Tellurides with this same issue. Please have Kia issue a recall to have this issue addressed.

The sunroof wind deflector mechanism on my 2021 Kia Telluride failed due to what appears to be a known defect. The passenger side wind deflector arm broke off and upon trying to close the sunroof it made grinding noises. This caused the sunroof to malfunction and created a situation where the sunroof could not operate properly and is now stuck open. Kia has acknowledged issues with this component in a Technical Service Bulletin, indicating prior knowledge of defects in the wind deflector arms. However, no recall or owner notification was issued. Because of this lack of notification, I was not aware of the need to inspect or repair this part when the issue was minor. Instead, the failure progressed and now requires a significantly more expensive repair involving major sunroof components. The sunroof being stuck open is a distraction when driving and during rain has allowed water to leak into the car. Fortunately, I was parked when the wind deflector arm failed. Had this occurred while driving, the abrupt malfunction could have created a dangerous distraction and compromised safe vehicle operation.

I recently pressed the button to open the sunroof, and it only retracted a few inches before I heard a loud noise. The sunroof stopped, and simply would not go any further. Thankfully, the vehicle is garaged at home (I was stationary and heading out when this occurred), but with Kia topping the list of most stolen vehicles, along with unpredictable weather, I'm sure you can understand why I was concerned about leaving my sunroof open!  After doing some research online, I found that this is a known problem with Tellurides. I took my car in as soon as possible for service to figure out what was wrong. Unfortunately, I was given an estimate of approximately $4,000 to repair. I purchased the car from Fred Anderson Kia of Raleigh, and took it to the same dealer for service and to report the issue. Video provided from service appointment: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Bought my 2021 kia telluride sx with a cpo warranty with a little over 69,000 miles. at about 73,000 my car began to smoke and the dealership that I bought the vehicle from kept it for the day and sent me on my way with no diagnosis just simply stating they couldnt duplicate the issue and confirming they did NO testing on the vehicle. They stated that they topped the coolant and checked the oil in which my oil was in good level. 2 days later I checked the oil trying to figure out why my car was smoking and my dipstick had NO reading and no signs of oil. I topped the oil and immediately took the car to a different dealership where we began doing 1,000 mile testing on oil consumption and losing 1.5 quarts -- CPO warranty will NOT cover the issue because they stated it is A KIA WIDE ISSUE AND RECALL and even though I dont have specific recall they still refuse to cover. My car has been deemed as needing a motor replacement at 78,000 miles. Kia america DOES NOT stand behind their issues and refuse to help and they have denied the claims that have been made even after being escalated, they also refused to give a denial letter in writting or a reason why it was denied!