windshield cracked from camera mount outwards for no reason, no impact
2020 Kia Telluride
Owner reports · Recalls · Investigations
More warning signs than most Telluride years
Owner complaints for the 2020 Kia Telluride are substantially higher than the model-year median of 215.
About this comparison →How this year compares
Owner complaints by model year
Compare all Telluride years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
194 reports with mileage · 564 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Exterior Lighting. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 142 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 135 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
758 reportsThe high beams have went out without warning. Driving at night with only low beams can be very dangerous. I live in a rural community so not being able to see potential wild animals in the road is dangerous for me and my family. It has also not been fixed my replacing the lights.
I am writing to report a safety defect within the 2020 telluride. Yesterday I started my vehicle to let it warm up as it was cold outside. I came back inside changed into my work clothes. Ushered my kids into the car and headed on my way After a 2 Hour Dr., I reached my destination, exited my vehicle, and when I went to lock m…
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I am writing to report a safety defect within the 2020 telluride. Yesterday I started my vehicle to let it warm up as it was cold outside. I came back inside changed into my work clothes. Ushered my kids into the car and headed on my way After a 2 Hour Dr., I reached my destination, exited my vehicle, and when I went to lock my doors, they would not lock. This prompted me to enter the vehicle again to double check for the keys and the key fob. At that time it was discovered that the keys were not in the vehicle , My vehicle allowed me to start it with the key fob, bring the key fob inside the house, leave my keys on the counter, but let me drive it for over two hours. There were no additional warnings given that the keys were not located in the car, or that the key fob could not be detected when re-entering the vehicle, and or putting the vehicle in reverse or drive I believe that this causes a safety issue, as if my children were in the vehicle and I had ran back inside. Someone could’ve stole my car and my kids. The dealership is aware of this issue, stating that it has happened on many other vehicles made by Kia , I feel for the safety of the Kia consumer that this issue should be looked into and corrected. The vehicle should not be able to travel with out the key fob in the car!
BELIEVED TO BE FRONT POWER TRANSFER UNIT WAS LOOKED AT BY ANOTHER DEALER NOT KIA. FOUND PTU LEAKING FLUID AND HOWLING DURING TESTING. NOT SURE IF IN FUTURE THE UNIT WILL LOCK UP CAUSING UNSAFE VEHICLE CONDITION. . HAS HAD BRAND NEW MICHELIN TIRES INSTALLED AT THE REQUEST OF KIA DEALER. VEHICLE STILL HAS A VIBRATION AT 67-72MPH D…
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BELIEVED TO BE FRONT POWER TRANSFER UNIT WAS LOOKED AT BY ANOTHER DEALER NOT KIA. FOUND PTU LEAKING FLUID AND HOWLING DURING TESTING. NOT SURE IF IN FUTURE THE UNIT WILL LOCK UP CAUSING UNSAFE VEHICLE CONDITION. . HAS HAD BRAND NEW MICHELIN TIRES INSTALLED AT THE REQUEST OF KIA DEALER. VEHICLE STILL HAS A VIBRATION AT 67-72MPH DEALER FOLLOWED TRA099 TSB, DIDN'T FIX ISSUE/DIDN'T WANT TO SPEND THE TIME DIAGNOSING BECAUSE ITS UNDER WARRANTY AND THEY DON'T GET PAID FOR THEIR TIME. HAS BEEN TO DEALER FOR CONCERN WAS TOLD NORMAL OPERATION. NOT NORMAL AT ALL THE WHOLE VEHICLE GROANS AND SHAKES.
My windshield cracked out of no where. My bright lights stopped working while driving home.
High beams no longer work
Highbeams not changing from low beam to high beam. I was unable to see driving in dark areas. The dealership found a short causing the curtain to not open fully keeping the low beams on. The dealer replaced the head lamp assembly under warranty.
The contact owns a 2020 Kia Telluride. The contact stated that while driving at an undisclosed speed at night, the headlights failed to adequately illuminate the roadway. The vehicle was taken to the dealer, where it was diagnosed that the headlamp actuators were inoperable, and the headlamp housings needed to be replaced. The v…
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The contact owns a 2020 Kia Telluride. The contact stated that while driving at an undisclosed speed at night, the headlights failed to adequately illuminate the roadway. The vehicle was taken to the dealer, where it was diagnosed that the headlamp actuators were inoperable, and the headlamp housings needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23002 (Exterior Lighting). The failure mileage was approximately 100,000.
The contact owns a 2020 Kia Telluride. The contact stated that the headlights failed to adequately illuminate the roadway while driving. The vehicle was not taken to be diagnosed or repaired. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 4…
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The contact owns a 2020 Kia Telluride. The contact stated that the headlights failed to adequately illuminate the roadway while driving. The vehicle was not taken to be diagnosed or repaired. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.
High beam headlights failed. Internal display indicated they were on, but they were not. They have never come back on. Dealership states entire assembly needs to be replaced - not covered under warranty.
Official recalls
726V430000 · Seats:front Assembly:power Adjust
Jul 2, 2026
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
Consequence & remedy
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
24V407000 · Seats:front Assembly:power Adjust
Jun 5, 2024
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Consequence & remedy
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
24V214000 · Power Train:driveline:driveshaft
Mar 20, 2024
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Consequence & remedy
Consequence: A vehicle roll away increases the risk of a crash or injury.
Remedy: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
24V148000 · Exterior Lighting:headlights
Feb 26, 2024
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Consequence & remedy
Consequence: Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.
22V626000 · Trailer Hitches
Aug 15, 2022
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
20V436000 · Electrical System:wiring; Exterior Lighting:brake Lights; Forward Collision Avoidance: Adaptive Cruise Control
Jul 28, 2020
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Additional source detail variants (3)
Forward Collision Avoidance: Adaptive Cruise Control
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Exterior Lighting:brake Lights
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Electrical System:wiring
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
19V594000 · Seat Belts:front; Seat Belts:rear/other
Aug 13, 2019
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Additional source detail variants (2)
Seat Belts:rear/other
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Seat Belts:front
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE23002 · Complete Loss Of High Beams
Opened Jan 27, 2023 · Closed Apr 17, 2024
Status: closed (inferred from source dates) · Exterior Lighting:headlights
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23002 to investigate allegations of loss of high beams with no warning and no re-engagement resulting in reduced visibility at night in the 2020 Kia Telluride. The investigation revealed that the halogen bi-function projector beam, used in vehicles built between January 2019 and November of 2019, is composed of one halogen bulb light source that provides light for both low beam and high beam. The heat generated by the halogen bulb will inflict damage to the gear mechanism and as a result the shutter’s electric motor will no longer be able to move the shutter to the open position to reveal the high beams. A loss of high beams, prevents the driver from having proper distance illumination, therefore increasing the risk of a crash. On February 24, 2024, Kia filed recall 24V-148 for certain MY 2020 Kia Tellurides. The recall remedy provides an inspection of the high beam shield gear mechanism and will either apply a clip to secure the shield gear to the shaft or replace the headlamp assembly with one that is resistant to heat damagefrom the halogen bulb. In view of the recall action being taken by Kia, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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