← New search

2020 Kia Telluride

Owner reports · Recalls · Investigations

More warning signs than most Telluride years

Owner complaints for the 2020 Kia Telluride are substantially higher than the model-year median of 215.

About this comparison →

When problems were reported

Mileage at the reported incident

194 reports with mileage · 564 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 142 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 135 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports9 fire reports8 injury reports

What owners actually said

758 reports
Mileage unknown · Jun 5, 2024
Unknown Or Other

Sunroof original from KIA. Track has broken and it had no out of ordinary use. I can understand seals, but the track of the sunroof should exceed any other issue.

NHTSA ODI #11592650

Mileage unknown · Jun 3, 2024
SeatsSteeringInjury

I have 2 problems. The first is that my rear seats lift and move. This has been a problem since I purchased the vehicle. However I'm just reporting the issue because my grandson was injured while in his booster seat. The seat had automatically deployed and moved forward by itself 2x causing my grandson to be smashed into the pas…

Read full complaint

I have 2 problems. The first is that my rear seats lift and move. This has been a problem since I purchased the vehicle. However I'm just reporting the issue because my grandson was injured while in his booster seat. The seat had automatically deployed and moved forward by itself 2x causing my grandson to be smashed into the passenger seat and restrained tightly by the seat belt. The back of the sear folds forward and the entire seat moves forward. Both rear seats does this. I have had incidents where my grocery would fly forward while driving because the seat had deployed. My 2nd issue is that the sensor on the steering wheel has always have issues with detecting hands on the steering wheel. I get warnings while driving to place my hands on the steering wheel. Both hands are on the wheel. However is the only certain places on the steering wheel that detects your hands?

NHTSA ODI #11592255

Mileage unknown · May 23, 2024
Unknown Or Other

The A/C system failed due to either corrosion or leaking at a fitting(Dealer has told us two different things). This is a 2020 car with a little over 100k miles, there is no reason for a failure due to corrosion or due to a leaking fitting. This is poor assembly, faulty factory parts, or faulty design. The Coolant used (1234y…

Read full complaint

The A/C system failed due to either corrosion or leaking at a fitting(Dealer has told us two different things). This is a 2020 car with a little over 100k miles, there is no reason for a failure due to corrosion or due to a leaking fitting. This is poor assembly, faulty factory parts, or faulty design. The Coolant used (1234yf) is flammable and could pose a safety hazard when it leaks. Photo attached that dealer provided for leak location.

NHTSA ODI #11590322

Mileage unknown · May 20, 2024
Forward Collision AvoidanceUnknown Or Other

Vehicle's paint located on the front of the hood and top of roof close to the front windshield has started to delaminate and peel away. The dealer said the vehicle is out of warranty for paint concerns. I know this is a large problem from Kia/Hyundia white vehicles. My son's 2015 Sonata, daughter's 2012 Sorento and now my wife's…

Read full complaint

Vehicle's paint located on the front of the hood and top of roof close to the front windshield has started to delaminate and peel away. The dealer said the vehicle is out of warranty for paint concerns. I know this is a large problem from Kia/Hyundia white vehicles. My son's 2015 Sonata, daughter's 2012 Sorento and now my wife's 2020 Telluride! All thease vehicles are white and all are peel or have been peeling for some time. I just want to get my wife's Telluride repaint to be paid for by Kia since they know this is a know problems and have fixed others.

NHTSA ODI #11589639

Mileage unknown · May 20, 2024
Suspension

The car suspension is not working properly and the car has becoming very bouncy-even on highway. Not sure if it is too hard or too soft, but issues start when it is about 24,000 miles. Changing driving mode made no difference. Besides being uncomfortable, it is very distracting. to the driver.

NHTSA ODI #11589573

Mileage unknown · May 16, 2024
Unknown Or Other

On Tuesday, May 14th, the sunroof on my 2020 Kia Telluride broke and is now stuck in the open position. Despite forums indicating that this is a common issue with this vehicle, Kia refuses to cover the repair. This is the first time I've purchased a new vehicle and faced a major repair before paying it off. The sunroof problem i…

Read full complaint

On Tuesday, May 14th, the sunroof on my 2020 Kia Telluride broke and is now stuck in the open position. Despite forums indicating that this is a common issue with this vehicle, Kia refuses to cover the repair. This is the first time I've purchased a new vehicle and faced a major repair before paying it off. The sunroof problem is clearly an issue with Kia, yet they are not offering any assistance for this $3,500 repair on a car that is less than five years old with minimal sunroof use. I believe a recall is warranted, and customers should not have to bear the cost of this failure. It's disappointing that Kia is living up to a negative reputation that I thought they were trying to move away from. If I have to pay for this major repair, which is due to a flaw and not my usage, this will be my first and last Kia purchase.

NHTSA ODI #11589180

Mileage unknown · May 9, 2024
Electrical System

My 2020 Kia Telluride SX model won’t start, I get an error “Check ESC“. It will also have other warning ligts come on also. The failure from the start seemed like the bad battery and a (TOC TOC) sound was heard when trying to turn it on several times Had the checked the battery and replaced because it was bad, after a month day…

Read full complaint

My 2020 Kia Telluride SX model won’t start, I get an error “Check ESC“. It will also have other warning ligts come on also. The failure from the start seemed like the bad battery and a (TOC TOC) sound was heard when trying to turn it on several times Had the checked the battery and replaced because it was bad, after a month days it began to have the problem again Jumpstarting the car worked but only temporarily. The next day, or within a few hours the same issue of not turning over.

NHTSA ODI #11587783

Mileage unknown · May 3, 2024
Structure

Snow White Pearl paint chipping off in chunks

NHTSA ODI #11586762

Mileage unknown · Apr 29, 2024
Suspension

Self Leveling Shocks on rear are defective. They are firm to the point that the SUV is highly unstable. It overly reacts to bumps and holes in the road. Occupants in rear seats are bounced around! Vehicle becomes unstable and if the driver is not careful could lose control and wreck!!0

NHTSA ODI #11585984

Mileage unknown · Apr 27, 2024
Fuel/propulsion SystemPower TrainSuspension

My 2020 Telly has a random vibration. When it appears it can be felt throughout the vehicle. Just as quickly as it appears it disappears. Mostly felt with acceleration/when changing gears (right after). Also there have been a handful of times I've attempted to go from a stopped position or pulling into traffic and the car just s…

Read full complaint

My 2020 Telly has a random vibration. When it appears it can be felt throughout the vehicle. Just as quickly as it appears it disappears. Mostly felt with acceleration/when changing gears (right after). Also there have been a handful of times I've attempted to go from a stopped position or pulling into traffic and the car just sits there. It does not rev or increase rpm's, it does nothing. Then after about 2 seconds it will just calmly go as if I had just pressed on the gas. This is very scary when it happens while pulling into traffic or attempting to cross over traffic... Because when it does start to go you are now 2 seconds behind where you should be and I was almost hit. Had a similar issue with my Tucson and Hyundai fixed it ASAP.. it was the transmission clutch. Also having an issue with my CV axle/joint/boot. It's leaking but it is not broken or cracked etc. It's just leaking and spitting greas/fluid all over the wheel etc. Trying to find a part for it that is not at the dealer is not easy but the dealer wants 400 just for the boot (not installed). This is ridiculous and price gouging. Check the Kia forum and you will see many people with these same complaints/concerns that need to be addressed BEFORE someone gets hurt. Having your vehicle not go while pulling into traffic is SERIOUS.. fix it Kia! I have 2 shops that have confirmed there's an issue, felt vibration, picture of leak, instead what's up with the transmission AWD but is believed to be driveshaft/transfer case related. 64,440 miles currently. Issues started at 62,261.. also I contacted crown Kia(st. Pete FL) regarding windshield replacement because I have a crack that is growing after repair. I have the letter (customer and dealer regarding cheap glass "Goodwill repair" and they knew nothing about it. I produced the letter and have heard nothing from them. Dealerships hate doing anything that won't bring a dollar. KIA FIX MY ABILITY TO SAFELY GO IN TRAFFIC PLEASE. SAVE LIVES PLEASE NOW THANK YOU

NHTSA ODI #11585552

Official recalls

7

26V430000 · Seats:front Assembly:power Adjust

Jul 2, 2026

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.

Consequence & remedy

Consequence: A fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

24V407000 · Seats:front Assembly:power Adjust

Jun 5, 2024

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.

Consequence & remedy

Consequence: A fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.

24V214000 · Power Train:driveline:driveshaft

Mar 20, 2024

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

Consequence & remedy

Consequence: A vehicle roll away increases the risk of a crash or injury.

Remedy: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.

24V148000 · Exterior Lighting:headlights

Feb 26, 2024

Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.

Consequence & remedy

Consequence: Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.

Remedy: Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.

22V626000 · Trailer Hitches

Aug 15, 2022

Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.

20V436000 · Electrical System:wiring; Exterior Lighting:brake Lights; Forward Collision Avoidance: Adaptive Cruise Control

Jul 28, 2020

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.

Additional source detail variants (3)

Forward Collision Avoidance: Adaptive Cruise Control

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.

Exterior Lighting:brake Lights

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.

Electrical System:wiring

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.

19V594000 · Seat Belts:front; Seat Belts:rear/other

Aug 13, 2019

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.

Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.

Additional source detail variants (2)

Seat Belts:rear/other

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.

Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.

Seat Belts:front

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.

Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE23002 · Complete Loss Of High Beams

Opened Jan 27, 2023 · Closed Apr 17, 2024

Status: closed (inferred from source dates) · Exterior Lighting:headlights

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23002 to investigate allegations of loss of high beams with no warning and no re-engagement resulting in reduced visibility at night in the 2020 Kia Telluride. The investigation revealed that the halogen bi-function projector beam, used in vehicles built between January 2019 and November of 2019, is composed of one halogen bulb light source that provides light for both low beam and high beam. The heat generated by the halogen bulb will inflict damage to the gear mechanism and as a result the shutter’s electric motor will no longer be able to move the shutter to the open position to reveal the high beams. A loss of high beams, prevents the driver from having proper distance illumination, therefore increasing the risk of a crash. On February 24, 2024, Kia filed recall 24V-148 for certain MY 2020 Kia Tellurides. The recall remedy provides an inspection of the high beam shield gear mechanism and will either apply a clip to secure the shield gear to the shaft or replace the headlamp assembly with one that is resistant to heat damagefrom the halogen bulb. In view of the recall action being taken by Kia, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.